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Herb's Plumbing And Heating Inc

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

Herb's Plumbing & Heating Inc. is a family owned and operated trade company with 10 employees. All work is C.O.D and we accept cash, check, visa, and m/c. For larger projects we do have financing available. We offer 10% off invoices over $100.00.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Repairs. Faucet Repairs & Replacements. Water Heaters Tanks/Tankless. Drain Snaking. Sewer. Downspout. Area Drain Snaking. Jetting. Dishwasher. Disposal Replacements Gas Leak Repairs Gas Lines Installation. Cooktops. Dryers. Pool Heaters. HVAC Repairs & Replacements. Toilet, Sink, Tub, Laundry Tray Replacements. Shower Pan Replacements.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.6124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
10%
3
4%
2
6%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 101-124 of 124 reviews

David D.
11/2015
4.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: Installed dishwasher. Went well. Nice technician. Initially told us we had an electrical issue which was not the case. Had to pay for an electrician to come out and tell us there was no problem. | |

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

robert L.
11/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: installed 2 new toilets and sink faucet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Barbara T.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Wonderful, careful service. Cleaned up afterward and we're just great to deal with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Steve R.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: "Had a leaky shower faucet and loose sink faucet. They quickly replaced the shower part and even used a spare part I already had to save on parts and save me travel time/cost to the HW store. |The sink couldn't be fixed because of the counter top thickness but they offered to come back without a service call charge to finish it once I got the counter cut down. "
Rating CategoryRating out of 5
Yes, I recommend this pro

EZRA S.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced the insides of my toilet. They had to get the part for the inside from Edelmans plumbing because I have a toto fancy toilet he worked and worked and could not get it right. He then went again to Edelman and it turns out they gave him a defective part! They came back the next day to tighten up the handle to my liking. That was no charge. I thought that they did good work and it seemed to be fairly priced. I would use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia Z.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Highly recommended! They came out to unclog my tub. They always do excellent work. Has even come out to fix my boiler on a holiday in the past.
Rating CategoryRating out of 5
Yes, I recommend this pro

ALICE P.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: My bathroom sink was clogged up and everything I tried would not work. This has happened before and I was always able to unclog it, even if the drainage was not ideal. also had a problem with the kitchen sink - a double bowl sink - one side partially drained into the other side when it drained. All in all, I had had enough. Turns out the bathroom sink was a real problem - had to go through the wall (no access) and fix it. And the kitchen - turns out that the sink was improperly installed when a contractor did some kitchen work for me (including a new sink). The plumber corrected the issues. He was there most of the day on Wednesday and then again on Friday. I was leaving town the following week and was very glad to get it completed before I left town. Plus I called on Monday and they were there on Wednesday - very prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Tracy R.
05/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Helped clear my kitchen drain (clogged from long years of poor upkeep) and re-plumbed under the sink as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

SHARLANE G.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Did a great job on our radiator valves and fixing pipes and have always been good at anything they did

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen D.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They come out once or twice a year to check the boilers. He is one of the best plumbers I have used. They are clean, courteous and do great work. The pricing is a little high.
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles D.
07/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: They removed an outdoor faucet (sillcock) that had become impossible to turn on and replaced it with a new one. The plumber was polite and professional, and answered all my questions. The new faucet works fine. I examined the part before it was installed, and to me it didn't seem like top quality, but then what do I know? I expect that the faucet will be working longer than I will.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Ksenia R.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Toilet clogged on Saturday morning. Came out by Saturday evening to unclog it. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cheri T.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Fixed bathtub faucet leak in upstairs bathroom, installed new mixing valve and drain cover.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Peter E.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Plumber arrived early to repair leaky bathtub drain at my rental property. |He did a through job of re-sealing the drain fitting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ANNETTE H.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a leaking toilet. Great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Robert H.
05/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Replace Guts of Toilet. It went well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

christine Y.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Checked furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sookram P.
08/2013
5.0
drain cleaning, plumbing
  + 0 more
It went very well!
Description of Work: unclogged a blockage in the bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

KATHLEEN O.
07/2013
2.0
plumbing
  + -1 more
See above
Description of Work: Replaced toilet and vanity. Friday after Larry left I went to place items into plastic shoe box below vanity. A short time later I found 2 inches of water in the plastic shoe box. I called and reported the issue and was told by another male to turn off the shut off vales and they would not be out over the W/E but would be out Monday. Monday Larry called me before coming, and asked what occurred. He then said it was the intake lines, and he should have used new ones. He then asked me where a hardware store was so he could pick ones up before coming. (Didn't have needed equipment with him??) He exchanged the lines then charged me not only for the equipment but also for a service call AGAIN. When I objected to the sum for a service call since it was a call back, he said his boss said to charge it. I would have expected he would have checked for leaks BEFORE leaving, but as someone said on the phone when I called back "Mistakes can happen" so the extra service charge should not have occured. WILL NOT UTILIZE OR RECOMMEND HERB'S PLUMBING.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$463

Michael P.
10/2012
5.0
drain cleaning, plumbing
  + 0 more
Got quote. Scheduled work.
Description of Work: They replace old pipes in a timely and efficient manner. We have had no problems with their work. They had excellent suggestions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Martha M.
09/2012
5.0
appliance repair
  + -1 more
He was superb.
Description of Work: They have done appliance repair work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda M.
07/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Excellent! I am most grateful.
Description of Work: I called Herb's Plumbing because I had a kitchen faucet with a problem. I wanted a local, family owned business and had an excellent experience with Jeff. He came the same day I called, tried different ways of fixing the faucet which needed to be replaced, and he advised me how to get a new one quickly. I was expecting house guests and hosting a party for 60 people the following weekend so needed help fast. I purchased a new faucet that night, expecting Jeff would be back over the next few days as he had a big job coming up. To my surprise I got a knock on the door the next day from Jeff, who happened to be in my neighborhood and had a few minutes spare. He installed the new faucet promptly and for a very reasonable charge. We also complained about our lack of water pressure and he took a look around the basement and made some suggestions for the future. I will most certainly call him back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jeanne S.
12/2010
5.0
drain cleaning, plumbing
  + 0 more
Very capable and professional
Description of Work: Our sewer drain had backed up and the basement was a mess. Two men unclogged drain and cleaned basement so that it was dry and clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Nancy D.
03/2009
2.0
drain cleaning
  + -1 more
No response
Description of Work: Herb came out to the job on time to look at the job and to give a quote on 3/11/09. I received a call on 3/13/09 from Tim informing me that Herb was busy and would have the quote by 3/16/09. I called on the afternoon of 3/16/09 and talked with Tim. He stated the quote was not ready and he'll have Herb call me when it is ready for my review. It is now 3/24/09 without any call back. If they are too busy for my business or choose not to quote this job, a simple phone call would be nice so I can move on with this project.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
5.0


Response from Herb's Plumbing And Heating Inc
For more than 25 years Herb's Plumbing & Heating Inc. has been committed to offering a superior trade service often rendered at the most convenient time for our customer's. Further, it is through customer feedback that has allowed us to grow into what we are today, and yet still possess the ability to become a more polished business tomorrow. Unfortunately, in this case human error has allowed communication to fall between the cracks, and remind us that perfection can only be strived for. We would like to extend our sincere apology to this Angie's member, and also offer a service call at a discounted rate to regain the opportunity to prove our professionalism. Thank you

Contact information

2562 Noble Rd, Cleveland, OH 44121

www.herbsplumbingandheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Water Heaters,
Appliance Repair,
Natural Gas Lines,
Sewer Cleaning,
Deck Maintenance

FAQ

Herb's Plumbing And Heating Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Herb's Plumbing And Heating Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Herb's Plumbing And Heating Inc offers free project estimates.
Yes, Herb's Plumbing And Heating Inc offers eco-friendly accreditations.
No, Herb's Plumbing And Heating Inc does not offer a senior discount.
Yes, Herb's Plumbing And Heating Inc offers emergency services.
Yes, Herb's Plumbing And Heating Inc offers warranties.
Herb's Plumbing And Heating Inc offers the following services: Plumbing Repairs. Faucet Repairs & Replacements. Water Heaters Tanks/Tankless. Drain Snaking. Sewer. Downspout. Area Drain Snaking. Jetting. Dishwasher. Disposal Replacements Gas Leak Repairs Gas Lines Installation. Cooktops. Dryers. Pool Heaters. HVAC Repairs & Replacements. Toilet, Sink, Tub, Laundry Tray Replacements. Shower Pan Replacements.

Contact information

2562 Noble Rd, Cleveland, OH 44121

www.herbsplumbingandheating.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed