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General Pest Control

Pest Control

About us

Family owned three generation pest control company serving Northeast Ohio since 1937.

Business highlights

88 years of trusted experience

Services we offer

Pest control, insect, rodent control, bees, wasps & yellow jackets.

Services we don't offer

Major wildlife and Animal Removal

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 136 reviews

Stephen K.
06/2014
3.0
pest control
  + -1 more
Hired General Pest Control because of ratings on Angie's List and a special was being offered. They were very responsive at first and when they showed up for the first (spring) application we had just experienced a big storm so they said it was too wet but that they would return as soon as it dried-up. Well, I had to call them back a couple of weeks later and accept a re-scheduled appointment a week after that...didn't make me feel like they were organized or cared about my business. They did the work and the personnel on-site were courteous and professional. I think the price was fair for the service provided. That's why I gave them fair to good ratings and would consider giving them another chance. My only complaint was the scheduling...felt like we were allowed to slip through the cracks, so if I used them again I would try to make sure it didn't happen again.
Description of Work: Sprayed for insects around house (spring & fall application)

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$300

Francine K.
06/2014
5.0
pest control
  + -1 more
They were great! They were wonderful! I haven't seen any problem. He said if I do have a problem to just call him and he will come back out and take care of it. The guy was really good. The final cost was what they quoted, and that was for the whole year which I was impressed. Some of the others charge that much to come out one time or more. I was really impressed. The guy was just great. He put those little footie things under his shoes so he didn't get it on my carpet.
Description of Work: He came out the first time and did his thing. I had mice in my Florida room and the minute he left, I found one run across the floor here so I called back and they came back the next Friday and took care of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Raymond Z.
06/2014
5.0
pest control
  + -1 more
We ordered an Angie's List special, made an appointment and the company came out on time and did a great job for us. The perimeter spray also included around the windows and any other opening that might allow infestation. The service provider inspected our landscaping to let us know possible nesting sites intrusive insects. I've added ant killer to a tall grass clump to get ahead of possible carpenter ant issues.
Description of Work: Sprayed the perimeter of my home to deter insects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

BONNIE R.
05/2014
1.0
pest control
  + -1 more
I called them on a Wednesday and we scheduled the service for the following Saturday between 2-4. The company did not call or show up so I left a message requesting a callback but have yet to hear anything.
Description of Work: I purchased a Big Deal including "$280 for an Annual Pest Control Package"

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from General Pest Control
[member name removed], We are sorry that we missed the appointment. We had a service vehicle break down and the office thought the technician had called you to reschedule and the technician thought the office called. When you spoke with our office on Monday morning we explained this. I know it doesn't make up for the time you spent waiting for us on Saturday and is a poor reflection on our company.

Daniel L.
05/2014
5.0
pest control
  + -1 more
Great! On time, answered all questions I had, said they would come back out if any problems - none noted to date. Gave me an informational sheet and login information to login to my account through their company.
Description of Work: Sprayed around perimeter of house for pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

LOUISE F.
03/2014
5.0
pest control
  + -1 more
Very satisfied with this service as explained above
Description of Work: There were mice in the basement. Although we caught 3, I knew there was still another one out there. Hired General Pest control because they would come out 3 different times to make sure the problem was taken care of. Am very happy with the service. Although only one more mouse was caught, I have one more time they will be coming out. They are able to tell from the bait traps where the mice are active. They check for the source of how the mice get in. If nothing else, I will have peace of mind because this is where I live with my daughter and her husband

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert S.
12/2013
5.0
pest control, animal removal
  + 0 more
They performed a season of pest control. They came out several times throughout the year and did a nice job.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Andrea A.
10/2013
5.0
pest control
  + -1 more
The person that came out was friendly and professional. He set baits and said he would need to follow-up. Since no one was occupying the place at the time, he used the key box to let himself in and called me to update me when he followed up.
Description of Work: I am selling my condo and the inspection showed rodent tunneling in the attic and other signs of rodents. I used them to identify and take care of the issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Ruth S.
09/2013
5.0
pest control
  + -1 more
I was well pleased with the work that this company did. They kept their appointments on time, and did a good job.
Description of Work: They applied three applications (spring, summer, and fall) to the outside perimeter of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,500

CHRISTINE S.
08/2013
5.0
pest control
  + -1 more
They had come earlier and sprayed. They had told me if I saw any more activities they would gladly come back and that's when they came back in April. I had no problems with them coming back. They're a very good provider.
Description of Work: I had a problem with ants, they came and sprayed for the ant problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Naga G.
07/2013
5.0
pest control
  + -1 more
Everything went well and they got rid of all the pests.
Description of Work: They came to get rid of pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Edward K.
06/2013
1.0
pest control
  + -1 more
BAD. They spray the edges and put out glue traps. In the last year their spray has not worked, the bugs are immune to it.. Their glue traps are full of roaches and look disgusting. All the furniture and mattresses were infested with roaches. The have had the contract for 10 years. Ugh!.
Description of Work: Roach insect control

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$25

Response from General Pest Control
Upon review of our records we have not performed any work at this address over the last 10 years.

CHRISTINE S.
05/2013
5.0
pest control
  + -1 more
General Pest responded immediately and sprayed inside our home. The technician was courteous and professional, explaining the product he used and what we should expect. Because it was cold and rainy, the outside could not be sprayed effectively, so the technician planned to come back on a warm, dry day. The product used left no odor indoors and worked quickly. The technician returned to spray outside and left a note stating what he did and the time the service was performed. We are very pleased.
Description of Work: Had our house spray inside and out for an ant problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

MARK L.
03/2013
5.0
pest control
  + -1 more
We had some ants in the house in early spring. They treated around the exterior of the house and I haven't seen an ant in the house since
Description of Work: Ant control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

James R.
03/2013
5.0
pest control
  + -1 more
Came out 3 times on an automatic schedule. Very good service.
Description of Work: Great Job - No Bugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Leslie G.
02/2013
5.0
pest control
  + -1 more
The service turned out very well. They were able to fix the issue I was having with spiders. I have not had any problems since then.
Description of Work: They came out to address an issue with spiders I was having.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phil P.
12/2012
5.0
pest control
  + -1 more
Treated in SPring, Summer and Fall for the one price. Was very pleased with results and will use again next season.
Description of Work: Provided exterior spraying to eradicate small ants that have always been a problem for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

James S.
12/2012
5.0
pest control
  + -1 more
It went well, not much to say, they did the job and the gentleman was friendly. Would recommend them.
Description of Work: They came and sprayed outside 4 times and inside twice. Arrived promptly when asked to spray for spiders. Didn't see any afterwords for quite some time. Excellent work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Harlescia R.
12/2012
2.0
pest control
  + -1 more
The company only allowed the scheduling of the first service therefore during the second and third service dates, only the outside of my home was treated if at all. I was not present. I would NOT recommend this company nor would I use them again.
Description of Work: The company treated my property inside when I had scheduled the sevice. The other two times was outside only because they did not let me pick the time when they were coming. They just showed up and treated the outside. In treating the outside, I had a problem with bees making a nest in one of my light fixtures. The technician treated the fixture and about 7 days later I had to call another service to take care of the problem. The deal was for 3 treatments. I scheduled the first service. Then they just showed up when they wanted to for the second and third treatment even though I called after the second service to tell them to let me schedule the third, but they didn't.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$199

Response from General Pest Control
This customer purchased our Seasonal Service Program through the Big Deal on Angies List. The service program includes three exterior treatments as well as any treatments needed on the inside of the home and any additional exterior service during the season. Service for the inside is done by appointment. The exterior treatments are not scheduled as we have to work around weather and other scheduling conflicts. Our customers just need to call to set the appointment for interior work. We are sorry that there appears to be a miscommunication with the customer on how additional services can be scheduled.

George B.
11/2012
5.0
pest control
  + -1 more
They came out and sprayed and have come out for the rest of the package without me having to lift a finger. I have to say they number of insects I have seen has been lower.
Description of Work: Annual pest control package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Judith D.
11/2012
5.0
pest control
  + -1 more
They have very good service and sent out a very knowledgeable technician. I am continuing to use them for my pest control services.
Description of Work: This was for a Big Deal for $89 for a one time pest treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shirley W.
10/2012
5.0
pest control
  + -1 more
They have come several times and they have done a very good job. They have been very efficient. They have always come on time when they were supposed to.
Description of Work: I purchased a Big Deal for Tri-Annual Pest Control Program.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Lisa G.
10/2012
5.0
pest control
  + -1 more
We have been using General Pest since 1999. They have always been very professional; our calls are returned promptly; they always show up on time and ring the doorbell to let us know they have arrived before beginning their work. I highly recommend their services.
Description of Work: I contacted General Pest to come out and spray the exterior of our home & interior of our garage for insects (bees and spiders) and place mousetraps. The first visit was in April; the subsequent sprayings were performed in July and September (their annual program).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Karen G.
10/2012
5.0
pest control
  + -1 more
The first visit, they came out right away. I had recently purchased my home and was getting uninvited "guests" in my bathroom and laundry room. The guy was real thorough. Sprayed in and out. The next visit they didn't let me know they were coming and they only got to do the outside, but left a note that they'd come back if I needed the inside done. They seem really willing to do whatever the customer needs.
Description of Work: They sprayed my house for pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

STEVEN R.
10/2012
4.0
pest control
  + -1 more
The company response was timely. The bed bug problem was eliminated. They will be the first Pest Control I call again
Description of Work: Treated Bed Bugs and Eliminated!! (Took 4 separate visits.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Contact information

4520 West 160th St., Cleveland, OH 44135

http://www.generalpest-ohio.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 2:00 PM

Licensing

Insured

Licensed*

Trade License Number
Listed
Trade License Locale
OH
Trade License Authority
Ohio Department of Agriculture - Division of Plant Health
Trade License Expiration
09/30/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

General Pest Control is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:30 AM - 2:00 PM

General Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, General Pest Control offers free project estimates.
Yes, General Pest Control offers eco-friendly accreditations.
Yes, General Pest Control offers a 5% senior discount.
No, General Pest Control does not offer emergency services.
Yes, General Pest Control offers warranties.
General Pest Control offers the following services: Pest control, insect, rodent control, bees, wasps & yellow jackets.
Major wildlife and Animal Removal

Contact information

4520 West 160th St., Cleveland, OH 44135

http://www.generalpest-ohio.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 2:00 PM