TriState Water Works

Founded 2012 • With Angi since March 2012

TriState Water Works provide service and repair of lawn sprinklers for home, business and sports turf. WE DO NOT INSTALL NEW SYSTEMS. We service all makes and manufacturers of irrigation and landscape lighting products. We also provide certified testing of irrigation backflow devices. We accept most forms of payment.

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

Emergency Services OfferedEmergency Services Offered

Images

Sprinkler AdjustmentSprinkler ExtensionsRepair to pipe and valves

Verified Reviews

4.9

(98) Verified Reviews

Ratings Distribution

5

93

4

0

3

1

2

0

1

4

Rating Details

Price
4.9
Professionalism
4.9
Punctuality
4.9
Quality
4.9
Responsiveness
4.9

Read reviews by category

landscape lighting (34)irrigation system (83)
Showing 1-25 of 98 reviews
Gary H.
5.0
05/18/2022
Fantastic. I used this company for a long time. Eric is the one to ask for. He is GREAT !!!
Description of Work
Sprinkler service.
Category
irrigation systems
Hire Again?
Yes
RICHARD S.
5.0
05/11/2022
Regular spring maintenance. Installed back-flow. Checked all zones, replaced damaged or old sprinkler head. Moved one sprinkler head to accommodate new plants. Very responsive and friendly.
Description of Work
service irrigation system
Category
irrigation systems
Hire Again?
Yes

Service Provider Response

Thanks for the great review, that really means a lot to us.
Mark W.
5.0
04/29/2022
Work completed. New controller activated. Very professional.
Description of Work
Startup sprinkler system
Category
irrigation systems
Hire Again?
Yes

Service Provider Response

Thank you for your kind review it has been a pleasure working with you. I hope you enjoy your new hydrawise smart controller for your lawn sprinkler system.
Don B.
5.0
04/19/2022
Eric was professional on time, knowledgeable and offered great advice. I would recommend to all
Description of Work
Irrigation
Category
irrigation systems
Hire Again?
Yes

Service Provider Response

Thank you for the great review I will be sure to share this with Eric let him know he's doing a great job please give us a call if there's anything else we can do to help.
Steve S.
5.0
04/13/2022
Always on time and very professional and knowledgeable.
Description of Work
irrigation system opening and repair
Category
irrigation systems
Hire Again?
Yes

Service Provider Response

Thank you [Member Name Removed] for the great review. We appreciate being able to take care of your sprinkler system and look forward to keeping it running and in great shape for many years to come. Sean
Lynn P.
5.0
11/16/2021
Perfectly. On time, efficient, reliable. My go-to stop when I need service on my irrigation system.
Description of Work
Winterize my irrigation system
Category
irrigation systems
Cost
$80
Hire Again?
Yes

Service Provider Response

Thank you, [Member Name Removed], We appreciate your trust in us. Sean
David B.
5.0
10/14/2021
Excellent On time , thorough, efficient
Description of Work
end of season sprinkler
Category
irrigation systems
Hire Again?
Yes

Service Provider Response

Thank you, [Member Name Removed]!
Thomas A.
5.0
09/10/2021
Prior to Tristate, we had multiple false starts with Lawn Irrigation vendors who did not return calls or follow-up after an initial visit. It is very difficult to find a service who will take on a system installed by others but Tristate does this routinely. They worked systematically to find issues, were able to repair/replace many of these but ultimately we need large scale piping replacement and the advised using a new system vendor for this. Want to mention Eric as an outstanding technician who worked with us and led this project.
Description of Work
Multiple repairs to inactive irrigation system
Category
irrigation systems
Hire Again?
Yes

Service Provider Response

Thank you so much, Eric was telling about the job and I felt so bad that the system was not reparable. I hate when we can't complete a project. Thank you for your kind review. Sean
Dan B.
5.0
08/05/2021
This company was awesome! I called them late on a Friday and the owner himself called me back and tried to talk me through how to resolve my problem. Then on Monday we talked again and he said he couldn’t get out for a week or two. When I got home from work that day they had already come and fixed the problem the same day. I would totally recommend this company to anyone.
Description of Work
Sprinkle Backflow service
Category
irrigation systems
Cost
$100
Hire Again?
Yes

Service Provider Response

Thank you for the review, I am glad we were able to get the problem resolved for you. I knew it was important with the dry weather we were having. Sean
Ray B.
5.0
05/18/2021
Nicolas, the tech knew his stuff and explained the system we inherited. He was thorough, knowledgeable, efficient and very friendly.
Description of Work
Setting up our sprinkler system for the summer
Category
irrigation systems
Cost
$140
Hire Again?
Yes

Service Provider Response

Thanks for the nice review, I will pass it along to Nick. We appreciate your business.
Steve S.
5.0
04/13/2021
We have a large 21 zone system, and it was in need of multiple repairs. Eric from TriState Water Works did incredible work for us and we couldn't be happier with the results. We are definitely going to continue hiring Eric and TriState for all our irrigation (and later, Landscape Lighting) needs, going forward. Thank you!

Images

Review for TriState Water Works - 5912 Kellogg Ave, Cincinnati, OH - 39292216Review for TriState Water Works - 5912 Kellogg Ave, Cincinnati, OH - 39292216
Description of Work
Spring start up and multiple irrigation repairs of valves and rotors.
Category
irrigation systems
Hire Again?
Yes

Service Provider Response

Thanks for the great review [Member Name Removed]! Sean
Gene D.
5.0
11/20/2020
Tim was prompt, was very knowledgeable and executed the work flawlessly. I would have him and or TriState Water Works back again.
Description of Work
TriState performed the annual Irrigation Blowout
Category
irrigation systems
Hire Again?
Yes

Service Provider Response

Thanks for the nice review I will be sure to share it with Tim! Sean
Taber M.
5.0
11/09/2020
Prompt and professional. Will be using for spring opening as well.
Description of Work
sprinkler system closure
Category
irrigation systems
Hire Again?
Yes

Service Provider Response

Thanks for the great review! We appreciate your business. Sean
Kathleen R.
5.0
10/30/2020
Eric, the technician, arrived early and identified himself. He was very polite. He performed the winterization of our home lawn irrigation system thoroughly, checking each zone to ensure that the entire system was properly shut down. I am completely satisfied with the service, and I find TriState Water Works to be an excellent company! You will not be disappointed!
Description of Work
Winterization of home lawn irrigation system
Category
irrigation systems
Cost
$173
Hire Again?
Yes

Service Provider Response

Thank you, [Member Name Removed], you make it all worthwhile, we are grateful to have such wonderful customers as you.
Scott G.
5.0
10/29/2020
TriState is always professional and efficient!
Description of Work
Winterizing irrigation system
Category
irrigation systems, outdoor lighting
Hire Again?
Yes

Service Provider Response

Thanks for the great review it is appreciated.
Michael O.
5.0
10/15/2020
Went very well; as it always does with any work I have done by them.d
Description of Work
Irrigation system winterized.
Category
irrigation systems, outdoor lighting
Cost
$109.5
Hire Again?
Yes

Service Provider Response

Thanks for your review [Member Name Removed]!
Don H.
5.0
10/14/2020
Technician was professional and efficient .
Description of Work
Yard sprinkler system shut down
Category
irrigation systems, outdoor lighting
Hire Again?
Yes

Service Provider Response

Thanks for taking the time to give us a review!
JAMES M.
5.0
10/06/2020
Excellent, very professional and ontime.
Description of Work
irrigation system was winterizes
Category
outdoor lighting
Hire Again?
Yes

Service Provider Response

Thank you for the nice review!
Andrew K.
5.0
09/23/2020
Tristate water works has maintained our sprinkler system for the past 8 years and they deliver great service every time. Recently they had to repair our system after it was damaged during a patio installation. Will continue to use Tristate water works!
Description of Work
sprinkler system repair
Category
irrigation systems
Hire Again?
Yes

Service Provider Response

Thank you so much Mr. and Mrs. [Member Name Removed]!
Charles L.
5.0
08/05/2020
It was excellent. Timothy was on time. The leak was repaired. Timothy worked to find the solenoids and replace the valve and was responsive to my questions. He covered the hole he had to dig up so that it looks good. He pointed one of our errant sprinkler heads in the proper direction. The only issue was with scheduling. When I sent an email asking about their service in May I was told that they were booked until mid July Instead of telling me when they could do it. I emailed back asking this and was scheduled for August 5.
Description of Work
Repair leak in sprinkler system where it came out of the house. Replace valve that controls water flow to zone 1.
Category
irrigation systems
Cost
$290
Hire Again?
Yes

Service Provider Response

Thank you for the nice review I am glad Tim took good care of you. I am also sorry about the scheduling it has been a difficult season with March and April being nonproductive because of Corvid. We appreciate your patients and we have learned a lot with the new normal and we are making adjustments.
TJ V.
5.0
07/23/2020
Very well. They did a great job, and explained everything they were doing. Tim is very professional and knows his stuff. I highly recommend these guys.
Description of Work
A few valves tightened up and one replaced
Category
irrigation systems
Cost
$125
Hire Again?
Yes
eric V.
1.0
06/23/2020
I scheduled an appointment to start my sprinkler system. The technician came on June 3rd, 2020, said a zone had to be fixed and he will come back. I was charged $86. He left with the system turned off. On June 15, I received an email from the operation manager to reschedule for the first available appointment ... July 16th. I insisted to have an earlier appointment, not to avail. I called another company, The Underground Rain Co, and the job was done within 24h.
Description of Work
Starting sprinklers
Category
irrigation systems
Cost
$86

Service Provider Response

I am sorry we were not able to connect with you by phone when we called the phone just rang and rang. This has been a very challenging year and I apologize we were not able to get things fixed sooner. We have refunded your payment for the spring start-up. I hope Al was able to take good care of you.
Stephen K.
5.0
05/28/2020
Excellent. Tim always does a great job.
Description of Work
Sprinkler System start up.
Category
irrigation systems
Hire Again?
Yes

Service Provider Response

Thanks [Member Name Removed], Tim will appreciate the feedback. SeN
Mark T.
5.0
05/20/2020
We've had both Eric and Sean work on our system (at different times). They are BOTH very professional, knowledgeable, and nice!! They take the time to explain what we need to have done AND WHAT WE DON'T NEED (saving us money). I highly recommend TriState Water Works for your in-ground sprinkler system needs.
Description of Work
Spring start-up of in-ground sprinkler system and replacement of multiple sprinkler heads that weren't functioning properly.
Category
irrigation systems, outdoor lighting
Cost
$281
Hire Again?
Yes

Service Provider Response

THANK YOU [Member Name Removed]!! Eric and I take our work very seriously and we are so happy to provide you with great service, it is always a pleasure working with you.
Taber M.
5.0
04/20/2020
2 sprinkler heads that were sticking replaced.
Description of Work
Sprinkler system opening.
Category
irrigation systems
Cost
$155
Hire Again?
Yes

Service Provider Response

Thank you for the good review [Member Name Removed]. Sean

Phone

Address

5912 Kellogg Ave

Cincinnati, OH 45230

Sunday
Closed
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
Closed

Website

http://www.tristatewaterworks.com

Other Information

Services Offered

Services Not Offered

New lawn sprinkler systems. High voltage lighting. Water treatments. Plumbing.

Payment options

Check
Visa
MasterCard
American Express
Discover
Licensed
Trade License Number
10521
Trade License Locale
Ohio
Trade License Authority
Dept of Commerce
Trade License Expiration
03/18/2017
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

TriState Water Works is currently rated 4.9 overall out of 5.

TriState Water Works is open:

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

TriState Water Works accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

Yes, TriState Water Works offers free project estimates.

Yes, TriState Water Works offers eco-friendly accreditations.

Yes, TriState Water Works offers emergency services.

Yes, TriState Water Works offers warranties.

TriState Water Works offers the following services: We do not install new sprinkler systems. Lawn sprinkler repair. Lawn sprinkler maintenance. Irrigation certified backflow testing. Sprinkler system winterization. Lawn sprinkler start-up. Landscape lighting. Low voltage lighting. LED landscape lighting. Sprinkler system upgrades.

New lawn sprinkler systems. High voltage lighting. Water treatments. Plumbing.