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4.477 Reviews
Showing 1-25 of 77 reviews
William H.
08/2021
custom cabinets
+ -1 moreI had problems with the job done. Had to call them back about it. I would not recommend their cabinets.
Description of Work: Build a Cabinet / Installation
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Donald H.
07/2017
home remodeling
+ -1 moreIt took 10 weeks for them to complete the remodel.
Description of Work: Remodeling of 3 bathrooms.
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Yes, I recommend this pro
$45,000
Donn M.
02/2017
custom cabinets, ceramic tile, countertops, drywall, flooring contractor, lighting, plastering, plumbing, remodeling, woodworking, marble & granite, home remodeling, interior painters
+ 11 moreThe foyer was the problem area, the floor tile (24x24in) was installed incorrectly. The floor Kraft put down was no where near level, tiles had what is called lip-age where the tiles at the grout line are not level with each other. I asked Kraft to replace the floor but they were not willing to do that. They removed $3,000 from my bill and told me they would replace the tile and grout as those were priced as one item on my contract. They delivered the replacement tile 2 weeks late with NO grout. I have email message that we said tile and grout but now they say the grout is not included. While a tile installer that I have used in the past was removing the tile he found that none of the thin set was installed correctly. Over half of the tiles were removed in one piece and there was no thin set on the back of the tiles (looks to be have been mixed too dry). The rock board under the tile that Kraft also replaced also did not have the thin set mixed and installed correctly, there was only some nails around the outside of each board. I had to pay someone else to have the vanity/granite/plumbing removed and reinstalled, this should have been Kraft's responsibility. There were 2 scratches in the vanity, Kraft replaced the door which is now fine but the drawer they tried to replace the front which took almost 2 months to get did not match the color. I finally asked them to put the old scratched one back on and leave. They also had to replace the vanity mirror 3 times. Ugh I had Kraft do a complete remodel of my master bath about 2 years ago. I felt they did a very good job at that time, otherwise I would never be a return customer. Now I worry about the quality of work in that bathroom along with the other full bath they remodeled.
Description of Work: Kraft almost complete remodeled 1 full bath, 1/2 bath and large foyer.
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$3,000
Peter A.
04/2016
home remodeling
+ -1 moreI called and provided the requested information for an estimate and was told someone would come in the next few days to do a site visit. No one came out. I called later that week and got no response. Two weeks later, I called to check on what happened and was told someone might be able to come out next week, but that the estimator was on vacation. They also had no record of me calling and requesting an estimate. I'm disappointed that Kraft wasn't professional enough to follow-up on their commitments. I will be going with another contractor.
Description of Work: No services provided
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BARBARA B.
12/2015
closet systems, electrician, excavators, heating & air conditioning/hvac, lighting, plumbing, remodeling, roofing, woodworking, house painters
+ 8 moreContinued from "What did the provider do" -- Kraft came back out, pulled out the untreated wood sitting in mud and replaced it with treated wood. Then Kraft did a slight re-grading of the surrounding ground to meet code after flunking building inspection. Actually, after work one evening, I went out there and spent hours digging dirt away from the structure because I felt that Kraft would just half-do the job and I did not want the project to fail inspection again. Shouldn?t Kraft have known to do this with their experience, in first place? I also asked Kraft in writing whether or not the exterior doors were treated as promised in the contract, but Kraft never gave me a response. So, I put in more unnecessary time and expense hunting down the manufacture of the doors in the new structure to try and figure out whether or not these doors ? or any portion thereof, were treated. I also pointed out to Kraft that the metal flashing on the outside double-door is sloppy and has large gaps, but I was told that?s how it will stay. There was an unsightly bit of chipped wood stuck jammed in one of the door frames and sticking outwards, and I asked Kraft back in October about it but they were not concerned. Yesterday (December), by happenstance, someone who viewed this felt sorry for me and to avoid injury, fixed it for me right there on the scene. I agreed to paint everything, but that will be impossible to do the way that Kraft left the project. The treated wood needs to dry and season until Spring of next year, and Kraft said that for this reason, they could not caulk right now. They will come back to caulk they said, but not to make the structure paint-ready. To get the structure paint-ready, would require me applying some type of compound and heavy sanding, to minimize all of the knots and nail holes in the exterior treated wood. There is even a large dent in the framing outside, which no amount of putty or compound could hide. Photo attached. Even though Kraft could not caulk the treated wood connections, they did not even caulk the areas where they removed and restored portions of my existing 60-year old ceiling/roof to install fire wall planks required by the Building Inspector. They left large gaps and crevices in the ceiling-to-roof connections that had not been there before, and I did not see that problem until beginning the paint job. So, I bought exterior caulking myself and climbed a ladder and did the caulking myself. This has been the worst experience I have had with any contractor in the 20+ years that I have owned my home. I am disappointed in Kraft beyond words, and they know this from all of my letters, emails, and conversations. For $22,000, I think that what Kraft left me with and how Kraft treated the project after I signed the contract, does not square with this price. I wonder if Kraft may have looked at my neighborhood?s decline and felt that they could get away with half-doing things or maybe they felt that I did not deserve what I had paid for. I don?t know. I am just very disappointed; feel Kraft over-charged me; and feel Kraft has not been honest with me. Although Kraft apologized to me for the issue with the wood, etc., they would turn around and continue to remind me of just what little regard they had for me as a customer. Kraft sent me a text message on October 26th telling me that I had passed the building inspection, when I had really flunked the building inspection that same day ? and I only found that out by not trusting Kraft?s text and calling the Building Inspector myself that day. The project did eventually pass inspection on October 29, 2015, but at this point my confidence and trust in Kraft Construction had been completely lost. When Kraft tore out the untreated wood and replaced it with treated wood ? as should have been done in first place, they somehow damaged the electric connections and had to come back out to have that fixed. I was glad to be done and was going to leave it at that, except for the fact that everyone that visits me now, is seeing this project and telling me that I probably got taken advantage of by Kraft. Finally, I arranged for a contractor to come to my home to examine this stuff and give me an estimate on finishing it. I have paid to have exterior siding put up in the Spring on the exterior project, and this contractor will take care of siding on the outside door fame as well. I am paying $2,012 to have another contractor finish the project that I had trusted Kraft to professionally complete for me. In total, for this small project, I will have paid $24,000. This is the most absurd, costly, labor-intensive, experience I have ever been through, and I hope never to have to go through this again. Once I signed Kraft?s contract, Kraft treated me like they did not need my business and treated me as though they had a disdain for even having taken the job in the first place. Very, very disappointed. Photos referred to in this review will be uploaded as allowed.
Description of Work: CARPORT ENLARGEMENT (about 1 1/2 car size extra) w/ REPLACEMENT OF SMALL CLOSET. Due to limit on characters, see "What did the provider do" for 1st part of review, and "How did it go" for remainder of review. I do not offer this written portrayal of my experience with Kraft Construction lightly. Frankly, after they left several weeks ago (October 2015), I was just glad to have this ordeal over with (a far cry from my enthusiasm and excitement over working with Kraft back when this started, March 2015). After all the building inspection failures on Kraft’s work at my home and after all the half-truths from Kraft to me (many incoherent, upsetting text messages) over past several months, I was just wanted my life back and to be done with this and to get back to my family medical emergency. But all during the Thanksgiving holiday, I kept getting stunningly bad comments from family and friends, neighbors and business people, asking me who in the world did this construction work on my home, and then their jaws would drop when I would tell them that I paid Kraft Construction $22,000 (rounded) for the job. Yesterday evening was the last negative feedback on this job: providing my review on Kraft Construction was no longer an option but my civic duty. When I first met Kraft, I was elated. I’m not using names in this review, but I’ve kept all the emails, text message prints, and so forth. The guy who came out was inspiring to me; we seemed to share the same values. They had all the right credentials in place, so my confidence in them was solid: that was March 2015. I wanted to enlarge my carport – make it longer so that 2 cars could fit under. We’re not talking about a lot of space here ... just adding space of about the size of 1 SUV and a ½ to what existed. Photos attached. This new carport space would allow for 1 more car, plus replace the existing small carport closet with a slightly smaller one, with additional electric sockets and lights, along with an additional water spigot. Photos attached. The guy who came out explained the Kraft family business and explained that they had been in business for 44 years. He had wonderful ideas on how to get the project done: I believed that I was going to benefit greatly from what appeared to be a longevity of talent in home construction. The guy told me they were backed up on other jobs and that it would be a while before they could get to me, but he said someone would call me for a pre-construction meeting. I signed the contract in March 2015 and waited. Months went by and no one called or contacted me from Kraft. In a way, this was not a bad thing because it gave me time to find another idea for the project .... get everything done while the men are here was my thinking. Same guy from Kraft came out, and again, offered wonderful insight on how to incorporate my new idea into the project: the new work only added $2,450.00 to the overall project, which I thought was a fair price – not quite $20,000 total. I could not wait to get started and it was July 2015. More begging as to when the project would start ... more emails from me to Kraft. They apologized, but things pretty much continued this way. I called and hounded them: when will someone call me for the pre-construction meeting? I was in middle of caring for an ill parent and I had huge work responsibilities, so I needed reasonable advanced warning so I could prepare for the construction to begin. Nothing. Then one day – I believe it was a Sunday evening in September, I received a call from Kraft telling me they would be at my home the next day to begin the construction work. ‘But I have not had time to notify work and will not be home,’ I explained – plus, ‘when is someone going to come out for the pre-construction meeting?’ Kraft adjusted their plans and made the pre-construction meeting happen for me and the construction began September 2015. I was still excited with Kraft. Hindsight is 20/20, but once Kraft got started in September, new guy on the scene said the (obvious) double slab of concrete from existing shed was “unforeseen” and he would need to charge me $1,600 additional for its removal, etc. What do I know ... they are supposed to be the experts, I thought. But that existing double slab in the existing shed was something that Kraft and I had spent extensive time examining together, and that was well before Kraft provided the written quote for its removal of $17, 145.00. In fact, the contract expressly states, “[r]emove the current storage area within the existing carport and its concrete slab and haul debris away from premises.” How could its removal now really be unforeseen? Actually, Kraft noticed a forest-like area in back of my house and asked me if they could dump the dirt there, and I agreed; I’m sure that saved Kraft time and money. Another matter Kraft and I spent extensive time discussing and examining in March 2015, was my request to have the new carport structure built with treated wood to avoid termites. In our contract, Kraft wrote that they would “[b]uild up new storage closets (sic), approximately 4 ft. deep on the 10 ft. back wall of the carport with double-treated paneled plywood.” In early October 2015, I got a text message from Kraft telling me to go buy electric lights for the new structure. My question was, why are they asking me something like that for what by then, after the change orders, had become a $22,000 construction job? So Kraft did put in the new lights, but these were unsightly, cheap glass canisters, so yes, I drove up to the hardware store and purchased 2-3 new nice light fixtures which Kraft did install for me and I appreciated. To my untrained eye, the new structure looked good (photos attached). Kraft told me they were done and that the Building Inspector would be coming back for final inspection. The project failed building inspection, however (multiple). The main reason the project failed the building code inspection this time, is because the structure was built with “untreated” wood all sitting in and surrounded by mud!!!! Photos attached. As built, this untreated wood would rot quickly, and everything would have to be replaced (at my expense) within just a couple of years??? I simply could not believe what was happening, and when I asked Kraft about this, owner said it was just a call he made on his own because the untreated white panel boards would be easier for me to paint. My trust in Kraft was shaken at that point. I called the Building Inspector myself and got a full understanding of the problem. I then did what I should have done at the start of this project, and I took a photo of the labels ingrained on the structure built by Kraft and hunted down the manufacturer. When I finally reached the manufacturer, they told me that they do not manufacture “treated” wood. I did the same for the studs, but all of this research was costly, to me. The wood for the studs apparently had come from a mill in Fort St. James, Canada -- I wasted countless hours sending emails and letters with this research, and I racked up unnecessary expense on my Verizon cell phone bill, trying to figure out what was and what was not “double-treated paneled plywood” at my home construction site. Apparently, despite what Kraft stated in the contract, there is no such thing as “double-treated paneled plywood.” .... [Limit on characters reached]
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$21,895
Eric W.
07/2015
remodeling
+ -1 moreI had about 8 companies come through my house and give me a quote for the remodeling job I had in mind. I am absolutely thrilled I chose Kraft Construction. Greg was nothing but professional he was also very knowledgeable of products and design. Prompt to return calls and deal with any questions or concerns I had. Everyone I dealt with from Kraft Construction treated me like family. They all bent over backwards to ensure that I was happy with the final product. Even when I completely changed my mind on the design just before construction was to begin. The gentlemen doing the work in my house were very tidy and took great pride in their work. They cleaned up after each day. They asked for my approval or disapproval on certain situations or issues that came up. Most contractors simply would not care to disclose or want my opinion. Absolutely no short cuts or corners were cut to get the job ?done?. They also went out their way to ensure my Dog was ok out back in the yard. Making sure she had enough water in her bowl throughout the time she was locked out of the house. After completion of the remodel. I reached out to Art about an issue I had with a wall and my new French Door refrigerator. It was not a simple fix but Kraft came back and cut the wall back 4 inches, replaced hardwood strips, sanded and painted. Had everything back to normal and functional within two days. Without hesitation I would hire Kraft Construction again. They define professionalism and their quality of service is unquestionable.
Description of Work: Complete Kitchen and dinning room remodel along with a first floor bathroom.
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Yes, I recommend this pro
$30,000
ANDY & VERONICA B.
05/2015
electrician, lighting, remodeling, home remodeling, interior painters
+ 3 moreBeautifully. Loved working with the entire crew. Very professional, clean and timely.
Description of Work: built a cupboard in a bathroom, repaired and painted walls, installed light fixture
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Yes, I recommend this pro
$3,000
Jeff C.
07/2014
electrician, remodeling, home remodeling
+ 1 moreIt went very well. They had good reviews and then I went and had them do the work. They were very communicative and very responsible. It was very good.
Description of Work: The remodeled my bathroom and did some remodeling in the kitchen and added some electric in the basement.
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Yes, I recommend this pro
$10,000
Laura H.
06/2014
roofing, skylights
+ 0 moreIt went okay. The overall service was fine with one exception. The skylights developed a leak a couple of times and they were supposed to have a lifetime warranty. When they fixed it the first time, there was junk up on the roof causing water to back up. When it leaked the second time, they didn’t find any reason but they said they were going to contact the skylight manufacturing company and maybe talk to a representative, but I never heard back from them. They didn’t really follow up to get that fixed even though it hasn’t leaked since.
Description of Work: I used Kraft Construction to do my roof and skylights.
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C.J. P.
05/2014
decks, remodeling
+ 0 moreWe contacted Kraft Construction to give us an estimate on remodeling an upstairs outdoor walkout above the porch to an interior space. Greg showed up on time (which is more than we can say for some others) and was very personable. He seemed knowledgeable and confident, and he even helped us think through some aspects of the project we hadn't considered. According to him our job was very straightforward, and he said he'd get an estimate back to us ?certainly by Friday.? Friday came and went, so I called and left a voicemail Saturday. We didn't hear back, so I called again Monday and spoke with him. He said he just wanted to go over a few details with his brother, and he'd get back to us later. Unfortunately getting back to us meant a vague dismissive email: ?After review of your renovation project and discussing it with my brother, we feel that based on the scope of the project, it is not something that Kraft Construction Company would like to do at this time.? We were very surprised and sent a response asking for more information, but again we didn't hear anything back. To summarize, he showed up on time with a nice sales pitch, didn't get back to us on time, and kept us waiting on a big letdown with no real explanation.
Description of Work: Wasted our time
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Theresa C.
03/2014
custom cabinets, ceramic tile, flooring contractor, plumbing, remodeling, home remodeling
+ 4 moreWe had worked with Kraft previously to replace our front porch (to essentially redo what a previous contractor had done - or actually not done) and also to put new siding around the entire house including plywood sheathing and Tyvek underneath. Kraft had also finished our basement. So as we have always been happy with their work, we hired them to undertake our kitchen and bath remodel. The entire project took a little longer than anticipated but that was not Kraft's fault as some of the supplies took a while to arrive and we had some unanticipated issues such as plumbing not going where the builder should have put it and a tile floor that my husband and I had out down a little too well a few years earlier (sorry about that !). Dan and Gary were extremely helpful during that time and made sure that we always had a functioning bathroom and a sink on the ground floor. They set up a pseudo kitchen for us to use in our front room and made sure that we had access to our refrigerator. I noticed that another reviewer had their project going on at the same time and made a comment that it had been delayed a little - sorry about that, it was probably because of our project. In any case, the Kraft folks were always extremely helpful and respectful of our privacy, especially as a large part of our house was torn apart. We grew to consider Dan and Gary as members of the family, especially my young daughter. We have cats that are escape artists and both Dan and Gary were very careful about coming in and out of the house. They always cleaned up after themselves each day and made sure to touch base with us on a daily basis so that we knew what was going to happen the following day or week. The price was comparable to other quotes we had received and was well worth it. Although we did go over budget for this project, Heidi was great at letting us know our budget and where we were under and over. Ultimately we chose to use more expensive tile, which was a decision on our part and led to the higher price (but we are glad that we did it). The really nice thing is that Kraft will quote a price at the beginning of the job. For our first two projects with them, we were under budget and received money back. I cannot stress enough how important it is for folks to go with a contractor who provides a price up front - our previous experience was with another company (recommended on the list) who charged by the hour and we ended up having to pull the plug after the cost ballooned and we ended up having to redo some of the work ourselves. So to summarize, we really had a great experience with Kraft and we would hire them back in a minute - well, I guess that we did do that two times already!
Description of Work: This is the third job that we have had Kraft do for us. This was a complete kitchen and master bath remodel, which involved gutting much of both rooms. Dan and Gary installed new custom cabinets, plumbing, faucets, sink, and tiled where needed. Kraft also arranged for subcontractors to lay down hardwood flooring throughout most of the bottom floor level and also had a custom shower installed for us. This was a huge project but we are more than satisfied with they results!
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Yes, I recommend this pro
$65,000
becky B.
02/2014
custom cabinets, countertops, drywall, electrician, hardwood floor, lighting, remodeling, marble & granite, home remodeling, interior painters
+ 8 moreThey were very efficient. They worked every day until the job was done. Dan was wonderful to have around and he paid incredible attention to detail. It looks fantastic, in no small part because of Dan's meticulous work. Everyone in the office was a pleasure to work with. Heidi assisted me in finding and ordering a faucet for a great price. They gave wonderful advice and guidance when I chose materials. Gregg helped me choose a beautiful backsplash using the perfect colors and textures. I get many compliments on my new kitchen. Everyone remarks on the high quality of the work. I would use Kraft again in a heartbeat. In fact, I already obtained an estimate on a basement remodel because I was so impressed with their work. The price was very reasonable, especially considering the extent of the work that was done and the extra time spent on unanticipated problems with my drywall. I am astonished at the recent negative reviews here. My experience was nothing but positive. I was especially impressed by their availability and rapid response to minor adjustments after the project was completed.
Description of Work: Completely remodeled kitchen. Removed one wall to create an open kitchen (to dining room) and installed a doorway in another wall to create a central hallway. Reworked ductwork to enable them to create the doorway. Electrical work to allow for lighting under the cabinets. Drywall repair and painting. Removed existing floor and replaced it with individual planks of hardwood to match the hardwood floor in the dining room. Removed old cabinets and countertop. Slightly new floor plan, moved and replaced sink and faucet. New cabinets and granite countertops. Addition of a five-foot long kitchen island with granite. Addition of beautiful backsplash. Picked up and installed over-the-counter microwave. I already had refrigerator, dishwasher and stove. They were very available for questions and minor adjustments after the project was completed.
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Yes, I recommend this pro
$18,500
Dawn F.
10/2013
remodeling, home remodeling
+ 0 moreKraft was great from the start. I contacted many companies that didn't even respond to my request for a quote. Kraft immediately responded and sent someone out for the quote process at no charge. A couple of the companies that did respond charged just to come out and give the quote. We received one quote that was much lower, but I worried about the quality that would be done at that price. Of the others, Kraft was in the middle. Due to my schedule, we wanted to push the start date back from when Kraft was able to start. We were scheduled to begin October 7th, but they were behind in other projects and our start date got pushed back a week. It was disappointing, but I know things like that happen. When Art contacted me about the new start date, he was very considerate in making sure that it would work for us and was apologetic. Since we only have one bathroom in our house, we had to find temporary living for us and our pets during the construction project. We were promised the work would be done in two weeks. I'm happy to say that it was. Dan and Dan were the two men working on our project. Any time they had a question about what we wanted, they would contact us. It didn't happen often, but I was glad they made sure they knew what we wanted before they did anything. They worked well into the evening and on the weekend to make sure they might the timeline. Demo took longer than we were told, but our bathroom had tile in it from the 1950s. They were heavy and difficult to get out. The quality of the work done is great and, so far, we could not be happy with what Kraft did. They aren't the less expensive company you'll find, but I believe when you are investing in our house, you want to make sure you go with a company that will do it right.
Description of Work: A complete remodel of our bathroom.
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Yes, I recommend this pro
$13,000
Ken K.
10/2013
remodeling, home remodeling
+ 0 morePrice was fair. They did not offer the types of cabinets I was looking for so I ended up using someone else. They seemed honest and communicated well and were prompt with phone and emails.
Description of Work: Came to home and gave estimate for kitchen remodel.
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Stephen K.
10/2013
home remodeling
+ -1 moreIt was done almost a year ago now they did a good job, everything works well still. They completed the job with-in the time frame. I was very satisfied with the outcome.
Description of Work: Remolded entire bathroom, complete re-do
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Yes, I recommend this pro
$6,000
Carin H.
10/2013
remodeling, home remodeling
+ 0 moreWe are currently going through the Angie's List complaints resolution process. Our experience is that there was a significant difference between what we were told when Greg Hermes was selling us the project and the interactions we had with him and the Kraft employees and subcontractors during the project. Our primary concern is that the floor tile was not installed properly, tiles are sticking up in places, there are lumps, sanded grout was used with marble tile which we later learned should not have been done, different grouts were used so that there is discoloration, grout was left on the tiles to dry and not removed, and in the end the entire floor was left with a thick layer of tile sealant which we had to pay another company to professionally remove. This is related to the project running over schedule. We were told it would be completed in two weeks. This was important as our house has only one bathroom. The project lasted more than 4 weeks. When we voiced concerns we were told we were being difficult customers. Also Kraft broke the contract to paint our trim and left the trim partially painted and with wall paint on it. The bathroom paint is thin in places and the primer is showing through. Next to the toilet there are drips roughly one foot wide by 8 inches long. Kraft used subcontractors when we were told they would not. The subcontractor left gaps in the wall grout. The workers doing the job were not experienced with installing heated subfloors although we were told they were. In the end I had to purchase a different brand heating pad at the last minute. I also purchased a tool they needed to install the floor myself. Kraft did not adequately clean and HEPA vacuum the dust in affected areas. Waste water from multiple tile saws was dumped on our front yard. The final walk-through ended with my wife in tears. We are asking that Kraft reduce the price of the project to compensate for the issues we have experienced.
Description of Work: Remodeled our bathroom and painted walls and trim in other rooms of our house. In the bathroom, the floor and walls were removed to the studs and replaced with new subfloor, wall board, and tile. An electric heated floor pad was installed under the floor tile.
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$7,000
Response from Kraft Construction Co
susan W.
08/2013
remodeling
+ -1 moreWe've used this company before in 1990, 2000 & 2011. The first 2 times we were very pleased but the last time the foreman for our kitchen project had many behaviors that delayed, damaged & concerned me overall therefore we won't use them again.
Description of Work: Remodeled kitchen
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$40,000
Matt S.
08/2013
remodeling, home remodeling
+ 0 moreGreg was professional and friendly. I think if our budget could have incurred the 20% general contractors mark up, we would have gone with him. As it were, I ended up taking on the project myself for a cost that was roughly $8000 less than their initial quote but I took some of the work myself. If that wasn't an option for me, Kraft was very reasonable in my opinion.
Description of Work: I used the Angie's List coupon to get an idea as to how much it would cost to renovate my kitchen space. Greg came by, talked the project with me, took measurements and produced a CAD drawing of a potential layout with specifications.
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Yes, I recommend this pro
ruben M.
07/2013
remodeling
+ -1 moreKraft did a great job managing the project. Kevin, our main on-site contact, was fantastic. Very punctual, friendly and did great work. Kraft was easy to work with from quoting through to final payment, including multiple revisions to the design spec. They are not the cheapest, but you get what you pay for - these guys are worth it.
Description of Work: Complete 2nd floor renovation including floor plan adjustment and new master suite
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Yes, I recommend this pro
$70,000
Adrienne H.
06/2013
remodeling
+ -1 moreI was given an estimate of this project to take a weeks time (I took off work) it took them two days and they promptly held out their hand for the balance of their money (which was hiked up by $200.00). I was asked for more than half the original estimate up front. I was left with two doorways "floating" 3" above a closed up floor that had not been leveled properly. The floor (18' x 12') was a good solid floor, but no effort was made to correct levelness of it. I had to have them back to improve the outcome. They came back the following week and did just a shoddy, make do job that took them 2 1/2 hours, that could have been done the week before. They made me ask them to come back. I am not happy. I am an older woman and can't lift heavy well but I have experience in carpentry, finishing, painting, framing and tile set. I have to contract out work of this size. They replaced the floor joists with treated wood, but double stacked 1/2" plywood, 3/4" would have been better. No moisture barrier, no insulation. This 1/2" bare wood is approximately one foot to 18" above the "earth" crawlspace under the house. To correct the level, they made 2x2" "spokes" and covered with 1/2" plywood. It sounds like you are walking across an empty wooden crate. It's been about six weeks, no one has called to check to see if I am satisfied, happy or if I feel robbed. I was so impressed with the broshure this company offered, beautiful homes that they worked on, "perfect work". I wonder now if it was truly "their" work.
Description of Work: this price included: tear out, haul away, and materials. The job was to rebuild an area of floor.
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$4,300
Tiffany L.
06/2013
remodeling
+ -1 moreThey were clearly not interested in the job and gave a quote that was more than 200000 more than all the other builders.
Description of Work: They came to give me a quote on a remodel
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$300,000
Gary S.
05/2013
remodeling, sunrooms
+ 0 moreWe had Kraft add a sunroom to the back of our house. They were flexible in that I wanted them to do the basic construction and leave the interior unfinished so I could do it myself. They worked on it through a lot of bad weather and kept on schedule. There were no big surprises or cost overruns that I did not expect.
Description of Work: Added a sunroom on the back of our house
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Yes, I recommend this pro
$19,000
Walter K.
05/2013
ceramic tile, electrician, lighting, remodeling, ceiling fans, home remodeling
+ 4 moreThe work from start to finish went as planned. On budget, on time. Dan lead field installation and performed all tiling. He proved to be an ideal mix of "artist" and "engineer". Any minor issue was solved cheerfully and professionally. We chose floor and accent tile that was not easy to work with, and the results were truly excellent with Dan and Gary's outstanding effort. Art, Greg and the front office delivered a very competitive quote, with realistic finishing allowances. We were very pleased that the work was right on budget except for our additions to scope. One supplier ordered the wrong fixture, and Kraft re-arranged their installation work schedule and worked out a resolution so that the original installation schedule was met.
Description of Work: Renovated the Master Bathroom, demolishing a Jacuzzi and small shower and replacing it with a large shower with modern fixtures and an enclosed linen closet. Added lighting and fans; moved outlets; added tile baseboard to match an existing tile floor, which also needed to be expanded. Added newer, quieter fans to two other bathrooms.
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Yes, I recommend this pro
$18,000
VIRGINIA R.
04/2013
custom cabinets, drywall, electrician, hardwood floor, plumbing, remodeling, home remodeling
+ 5 moreBeautiful result! We are very happy and really recommend this honest and reliable company.
Description of Work: Kraft gutted and renovated our 1936 kitchen, including taking a wall down and moving a lot of plumbing, new wiring, building a new hardwood floor, drywall, cabinet installation-the works. It was a small, old, 1-cook kitchen, now it's a great space for entertaining and multiple cooks. It had a typical small-Tudor breakfast nook, never used, and little counter space, cut off from the dining and living areas. I like this company because the not only have the skills, very efficient, prompt, etc, but because they communicate--they respond, check on your thoughts along the way, and are open to suggestion and very even-keeled, always seeking your satisfaction. Love the brothers who own Kraft, they sell, help design, & supervise, but Dan & Gary who did most of the actual work, were very competent, efficient, and fun. Very respectful of my space and needs, always willing to explain & answer questions. I mean these guys WORKED, non-stop. This was my 3rd project with Kraft, the biggest and best yet, I really think they are great to work with. The result is a great design, which solved many flow problems, and function and beauty--it's all open to the dining/living area now and is a joy to cook in now!
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Yes, I recommend this pro
$47,000
Larry J.
04/2013
remodeling, home remodeling
+ 0 moreWe were put under a bit of pressure when they gave us the start date and the delivery of a good vanity rquired 4 plus weeks and they would be ready for it before that.
Description of Work: They had some good suggestions on improving the design. Cleaned up before leaving each day. The informed us on what they would be doing and when. And, they corrected any thing we thought needed improving. And they came in under budget. They came back a couple of weeks later when we found a problem and corrected it without any additional charge.
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Contact information
1437 Compton Rd, Cincinnati, OH 45231
www.kraftconstructionco.comService hours
Monday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PMLicensing
Insured
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
General Remodeling,
Kitchen and Bath Remodeling,
Drywall,
Finished Carpentry and Woodworking,
Plumbing,
Lighting,
Electrical,
Cabinet Making,
Flooring Sales and Installation,
Doors,
Interior Painting,
Basement Remodeling
FAQ
Kraft Construction Co is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Kraft Construction Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kraft Construction Co offers free project estimates.
No, Kraft Construction Co does not offer eco-friendly accreditations.
No, Kraft Construction Co does not offer a senior discount.
No, Kraft Construction Co does not offer emergency services.
No, Kraft Construction Co does not offer warranties.
Kraft Construction Co offers the following services: Remodeling, room additions, second story additions, dormers, decks, shell additions, basements, kitchens, baths, porches, windows & siding.
Repairs or insurance work.
Contact information
1437 Compton Rd, Cincinnati, OH 45231
www.kraftconstructionco.comService hours
Monday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PM