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Dick Scott Plumbing Heating & Air

Founded 1966 • With Angi since November 2002

Dick Scott Plumbing, Heating & Air offers quality HVAC and plumbing services in the Greater Cincinnati area. Call our team for installation, replacement, repair and maintenance services on heating, air conditioning and plumbing systems including central ACs, furnaces, boilers, heat pumps, ductless systems, water heaters, pool pumps, drains, sewer and more. Since 1966 our team has been the trusted choice for HVAC and plumbing in Cincinnati and the surrounding area.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
yes
Warranties
yes
Emergency Service
Yes
Eco-Friendly Accreditations
No
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.2

(25) Verified Reviews

Showing 1-25 of 25 reviews
Mark R.
5.0
09/27/2016
The work was quoted and a time scheduled. The plumber was on time, did the work exactly as proposed, and cleaned up everything after completing the work.
Description of Work
Drain pipe from the kitchen was leaking. A new drain pipe was installed.
Category
plumbing, drain cleaning
Jon L.
4.0
08/19/2016
They got the job done, but the overall quality of the people wasn't as professional. They weren't as neat and they didn't clean up quite as well, a rougher type of service provider. Their personnel could have been cleaner and sharper. I would have preferred somewhat more experienced people. You never knew who you were going to get from Dick Scott, sometimes they were pretty good, sometimes they weren't so good. They were unpredictable. I had some problems with responsiveness. They said they were going to come and they didn't. I stayed home all day and they didn't show up. The professionalism varied.
Description of Work
They just did sewer cleaning.
Category
sewer cleaning
Jon L.
5.0
08/19/2016
I use them for certain things. I would not have given Dick Scott an 'A' prior to the merger. But with the merger, it's new management, new personnel and it's an upgrade from what it was. This was a special offer that they had. They were willing to work with me and explain what their new business was like and how they were going to run it. They were encouraging me to use them, obviously. They offered a number of different potential solutions for a couple of problems that I have. They were clean and professional. I don't know enough about the business, they may have been able to do things that other people do that I don't know about, but I was satisfied. They came on time and they cleaned up. They tried to do a TV scope of the sewer line. There was a problem with that, it wasn't their problem. Overall, they were going the extra mile for me. This was a special in order for them to introduce themselves to previous customers. So, I think the price was good. The next time they do it, it's going to be more expensive though. I've got some other plumbing issues, I have to have a hot water heater put it and some valves changed and I may give them an opportunity to do that.
Description of Work
They just cleaned out my sewer.
Category
sewer cleaning
Mildred K.
5.0
07/20/2015
unknown
Description of Work
They replaced a shower,replaced a toilet and fixed the basin, They then worked on my kitchen sink and replaced a garbage disposal. I am very happy |with the work and will be calling them to do my next bath room!!
Category
plumbing
terry S.
4.0
02/04/2015
unknown
Description of Work
they installed a sink and a hot-shot on the sink. very quick service and the owner, mr. scott was very nice.
Category
plumbing
Kay W.
1.0
02/02/2014
.
Description of Work
.
Category
plumbing
Kenneth C.
4.0
12/26/2012
In general it went fairly well, he took out the laundry room twin sink--concrete tub and all though it was to be removed, it still sits in the basement 6 month's later.
Description of Work
I had him replace the existing plumbing in a ranch house and replace the drainage. This house had only one bathroom in which everything was replaced , and replumbed the kitchen and laundry room. All plumbing was easily acessed--via open basement and I completely gutted the bathroom clearly back to the studs.
Category
plumbing
Mornica O.
5.0
12/20/2012
I had sewer back up, and I called different people to give me an estimate, so I could know which one would give me a better deal and that I could go with them. I talked to him over the phone. When he came, he was really nice. He looked at it because somebody did the camera thing to see what the damage was all about. He said they were supposed to do this and that. He gave me advice on what to do and call him back. He did not even charge me. So, when the people from MSD, the Metropolitan Sewer District, came to look at it and fixed their part because the sewer was blocked with roots, he also came and saw it. I wanted him to do the rest of it because they only did what they were responsible for and now, they were supposed to do to the house. He said that I probably do not need it, but he needed to do something. He came with his camera and see if he could snake it. He also gave me a quote for the replacement of the pipes, but it was a little bit higher than the others. Of course this is money, so, I had to go with the person with the lowest bid. He was really helpful. I only paid him for what he charged me for the snaking where he spent an hour or so here. He did not charge me for his previous visits. I really appreciated that.
Description of Work
Dick Scott Plumbing Inc. came, looked at my sewer line, and gave me advice, then, he came and snaked the pipes going to the house. He also gave me a quote on the replacement of the pipes.
Category
plumbing
Ginny V.
2.0
10/21/2012
Very responsive. My problem occurred on a Sunday night. I called first thing Monday morning, and plumber was sent out by 10:30am. The sewage had receded but the drain was very slow. We have a huge maple tree in the yard and clay pipes. The plumber Keith moved furniture to get to the clean out in the basement. He brought his equiptment in through my front door, and proceded to work on the pipes. He did not protect his shoes, and therefore tracked the contents of the sewer pipe through my house as he went up and down the stairs. There was splatter that ended up on the staircase, and black smears on my hallway floor. He augered about 60 ft out saying there was an obstruction about 50 ft out. However he only produced a few small roots however said the pipes were now cleared. the water in the basement drain didn't go all the way down, and wen questioned about this, we were informed that this was normal. he did a water test, walking up to my second floor in his work shoes which probably had sewer ecoli on them. I asked plumber to please check the basement floor drain as I could still see water just a few inches below the grate even though he said the pipes were cleared. He used a hose to pour water in that drain, and declared it clean and that the level was normal. Upon packing up, he started to push back the furniture, however I stopped him as the walls and floors were still covered in sewer film - not disinfected at al. Our stairs had brown spots on our brown carpet from the sewer clean-out. I was charge $240. the next day I hired a contractor friend to dig up the yard and replace the clay pipes. We discovered at 35 ft and 50 ft out (previoulsy augered by DSP). At 35 ft a huge 8" round by 15" long root plug was discovered. It had a small hole drilled through it the the previous day's auger attempt. At 50 ft out, there was another blockage. I'll attach pictures to show. I'm glad I went ahead and had the pipes replaced and very disappointed that the plumber I paid $240 to the day lead me to believe I was ok. I believe the inexperience of this particular plumber was the problem. The new sewer pipes replaced the clay ones, and the basement sewer drain no longer has standing water in it. My husband was post-op hip replacement and my attention to the plumber's activities were distracted by my husband's needs and his nurse's visit. I should have insisted more on seeing evidence that the sewer was cleaned out, and that my house was respected more and the mess contained and cleaned in a proper fashion. It was an expensive lesson.
Description of Work
Sewer back-up in basement. Called Dick Scott Plumbing to come clean out the drain.
Category
plumbing, drain cleaning
James S.
5.0
06/01/2012
They were very prompt and very friendly. They were not pushy. They didn’t try to sell us something which was really good. They were very honest. They told us as it was. They were comparable with others on price. We would use them again.
Description of Work
We used Dick Scott Plumbing Inc for plumbing work. We had a tree problem in a big drain.
Category
plumbing
Rao P.
5.0
01/12/2012
IT WENT VERY WELL. WE HAVE NO HEATING PROBLEM NOW.
Description of Work
THE WATER LEAK IN THE APARTMENT WAS DETECTED IN THE CONCRETE QUICKLY AND EFFICIENTLY EVEN THOUGH THERE WERE HARDWOOD AND CARPETING FLOORS ONE UPON THE OTHER. THE PROBLEM WAS CORRECTED BY BYPASSING THE METAL PIPE IN THE CONCRETE AND RUNNING A COPPER PIPE ALONG THE CEILING AND INSULATING IT TOO. IT WAS ALL DONE PROFICIENTLY. THE MANAGEMENT WAS ALSO HELPFUL IN CONNECTING WITH OTHER CONTRACTORS FOR RESTORING THE APARTMENT THEREBY REDUCING MY STRESS LEVEL CONSIDERABLY.
Category
plumbing
Stephen D.
5.0
12/30/2011
Plumber was unable to remove rusted element. Unit is 22 years old and will be replaced.
Description of Work
Called to have element on hot water heater replaced. Element was rusted in polace and I could not remove it. Plumber arrived 30 minutes after placing the call. Plumber tried several methods but could not remove rusted element. I am very pleased with the response time and the efforts of the plumber.
Category
plumbing, water heater repair
Glenna F.
4.0
07/26/2011
.The knob on the faucet broke off and he replaced it for us. He did it in a timely manner. I will use this provider in the future.
Description of Work
. I used DICK SCOTT PLUMBING INC the replace the faucet outside.
Category
plumbing
Donald W.
4.0
07/24/2011
The only problem I had was from the owner who spoke to and requested and estimate on the work. He did not call back to schedule the estimate when he said he would and I had to call back again. When the extimate was schdueled the first time he did not show up. The owner scheduled another estimate and one of his workers showed up and perform the estimate. The person doing the estimate took detailed information, took pictures and asked me many questions to understand the work that was needed. I was told an estimate for the work would be sent within a day or say. After 10 days I had to call back and spoke to the office manager and explained that I had not received the estimate and she told me she was very sorry that she had been out of the office and the owner was doing the work himself. I was given an estimate over the phone which I agreed to and was told a written version would be delivered the day the work was to be done becuase it was scheduled 2 days after the phone call. The office person was very nice and handled things very wellThe men that performed the work did a great job and were very nice, the office person I spoke to did exactly waht she said she would do and was also very nice. I am not to sure about the owner, maybe he was over worked trying to do paper work and running the business at the same time.
Description of Work
A drain line running from the driveway drain to the back yard was replaced approximately 100 feet long and 3-5 feet deep. The young men that came and performed the work were on time, worked hard, kept the area as clean as possible and completed the work with in 1 day. They did a very good job. I would hire this company again but would try to work more with teh office manager
Category
plumbing, drain pipe
Dan H.
5.0
06/30/2011
It was a major work and they did a good job. I liked working with Dick and he came out personally. He is an excellent person. He responded right away which I was impressed with. They did quick work and got away.
Description of Work
I used Dick Scott Plumbing Inc about a year ago to install two new drainage pipes because the pipes of the roof gutters went up to the street.
Category
plumbing, drain pipe
Tony B.
5.0
05/05/2011
They were quick and clean.
Description of Work
Installed new kitchen faucets and checked the pipes.
Category
plumbing
nzyoki M.
5.0
01/22/2010
Mark and John came to replace an aged water heater. Although my previous water heater was working still, I felt that I wanted to rid myself of the 20yr old heater anyway. They arrived the next day after I recieved my quote for services on time, were friendly, worked diligently to perform the task in a timely manner. Overall I would say it was maybe an hour that they were here.
Description of Work
drained my 20+ yr old water heater and hauled off, installed a new more efficient water heater (not charging me an arm and a leg as 2 other well known companies quoted for the same job).
Category
plumbing
Linda C.
1.0
05/28/2008
Plumber did not show up at designated time. I called at 8:45am to determine whereabouts & he was still 10-15 minutes away. I had to be to work at 9am so I told him to cancel the appt. He gave no explanation as to why he was late. I then called the owner to advise him of my dissatisfaction for not being on time. Mr. Dick Scott immediately lashed out at me, telling me he has to pay this guy $50/hr. I explained to him that the girl who scheduled the appt knew I had to be to work at 9am & that his man was too late & I cant stick around. He then cursed at me & told me he didn't care what the *explicit* I do & could call someone else to do the job. I told him he was being unprofessional & rude. He continued his abusive talk & I told him I was hanging up.
Description of Work
Contacted Dick Scott Plumbing to test the backflow on my residential irrigation system. I called on 5/27/08 & scheduled appt for 8:30am on 5/28/08.
Category
plumbing
NORMAN B.
2.0
04/18/2007
On 8/14/06 Mr. Scott said he would dig a hole where the the line entered the house and another hole at the meter and pull a new copper line through the old line and replace the old line. After digging the two holes I was told the equipment to pull the line through would not work and the entire line would need to be dug up (about 40 feet). The work to repair the line was completed fine, and the dirt was back filled. The back fill job was very rough and I was told they would come back once the dirt settled. They did come back and improved the situation, but the yard was still a mess and very difficult to walk on. We lost a shrub and two trees look like they won't make it. This spring I called Mr. Scott twice asking if he could help at least improve the grade. He did not return my call and I have started trying to smooth out the area as best I can.
Description of Work
Repair a leak in the line running from the Meter to the house.
Category
plumbing
AMY W.
5.0
11/08/2004
DICK SCOTT DOES ALL THE ESTIMATE WORK HIMSELF. HE IS A VERY FRIENDLY MAN. HAPPILY, EVERYTHING THAT HE LOOKED AT WAS IN WORKING CONDITION. HE EVEN WALKED AROUND TO THE BATHROOMS TO MAKE SURE EVERYTHING WAS OPERATIONAL. HE POINTED OUT A COUPLE OF THINGS THAT WILL NEED ATTENTION DOWN THE ROAD. HE IS SOMEONE I'LL DEFINITELY HIRE DOWN THE ROAD FOR MY PLUMBING NEEDS.
Description of Work
I BOUGHT A HOUSE AND THE INSPECTOR POINTED OUT SOME CONCERNS. I ASKED DICK SCOTT TO TAKE A LOOK AT THE PLUMBING.
Category
plumbing
DENNIS R.
5.0
08/06/2004
ALL WORK WAS PERFORMED IN A TIMELY AND PROFESSIONAL MANNER. THIS WAS MY SECOND USAGE OF THIS COMPANY, AND IN BOTH CASES THE STAFF OF THIS COMPANY WERE ON TIME, HARD WORKING, FULLY CAPABLE, AND LEFT THE JOB SITE CLEANED UP. THE OFFICE STAFF WERE COURTEOUS AND HELPFUL, AND SCHEDULING OF WORK WAS STRAIGHTFORWARD AND DIRECT. THIS COMPANY IS MY FIRST CHOICE FOR PLUMBING SERVICES.
Description of Work
THE SERVICES PERFORMED INCLUDED REPLACING KITCHEN FAUCET, BATHROOM LAVATORY AND FAUCET, AND LAUNDRY SERVICE VALVES.
Category
plumbing
5.0
03/26/2003
THEYVE BEEN VERY GOOD ABOUT PRICING AND ABOUT THE WORK THEYVE DONE. THEY ALWAYS LEAVE THE PLACE LOOKING NEAT AND CLEAN.
Description of Work
HE FIXED PROBLEM WITH LAUNDRY DRAIN PIPES.
Category
plumbing
4.0
12/04/2000
unknown
Description of Work
AIR CONDITION
Category
heating & air conditioning/hvac
4.0
09/15/2000
unknown
Description of Work
TOILET FIXED AND PIPES CLEANED
Category
drain cleaning
5.0
09/15/2000
unknown
Description of Work
REPAIRED PLUMBING, NEW FAUCETS IN WHOLE HOUSE
Category
plumbing

Other Information

Services offered

FREE ESTIMATES, BATHROOM REMODEL, BACK-FLOW PREVENTORS INSTALLED & TESTED, WATER HEATERS, FIRE HYDRANTS, NEW HOMES, BACKHOE SERVICE, AND SEWER & DRAIN CLEANING

Payment options

Check
Visa
MasterCard
Financing Available
American Express
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FAQ

Dick Scott Plumbing Heating & Air is currently rated 4.2 overall out of 5.

Dick Scott Plumbing Heating & Air is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Dick Scott Plumbing Heating & Air accepts the following forms of payment: Check, Visa, MasterCard, Financing Available, American Express, Discover

Yes, Dick Scott Plumbing Heating & Air offers free project estimates.

No, Dick Scott Plumbing Heating & Air does not offer eco-friendly accreditations.

Yes, Dick Scott Plumbing Heating & Air offers emergency services.

Yes, Dick Scott Plumbing Heating & Air offers warranties.

Dick Scott Plumbing Heating & Air offers the following services: FREE ESTIMATES, BATHROOM REMODEL, BACK-FLOW PREVENTORS INSTALLED & TESTED, WATER HEATERS, FIRE HYDRANTS, NEW HOMES, BACKHOE SERVICE, AND SEWER & DRAIN CLEANING

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