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J & J APPLIANCE

Appliance Repair, Appliance Sales and Installation, Vacuum Cleaners,

About us

5 EMPLOYEES, NO SUBS, COST IS A FLAT RATE, NO TRAVEL CHARGES.

Business highlights

68 years of trusted experience

Services we offer

SERVICES MOST MAJOR APPLIANCES IN HOME OR IN STORE; WASHER & DRYER, REFRIGERATOR, FREEZER, RANGES, MICROWAVES. SALES OF PARTS, NEW APPLIANCES & USED & RECONDITIONED APPLIANCES.

Services we don't offer

SMALL APPLIANCE REPAIR.

Amenities

Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.8218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
2%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 218 reviews

Susanne H.
09/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called them for repair of my gas stove. They came the same day-within a few hours of my phone call. The repair took approx. an hour. Very happy with their service!
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeanne P.
08/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Chuck R.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repair washer leaking.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BARBARA S.
08/2004
5.0
appliance repair
  + -1 more
THE GENTLEMAN WHO TOOK MY PHONE CALL WAS VERY POLITE. BUCK, WHO DID THE WORK WAS ON TIME, EXPLAINED EVERYTHING TO ME, DID THE REPAIRS AND CLEANED UP AFTERWARDS.
Description of Work: DRYER DRUM STOPPED & NEEDED A NEW BELT, DRYER WAS CLEANED, AND A VENT TO THE OUTSIDE WAS NOT UP TO CODE AND IT WAS REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

LYNDA S.
07/2004
5.0
appliance repair
  + -1 more
THEY CAME THE SAME MORNING I CALLED AND WERE VERY HELPFUL. THEY'LL BE MY LARGE APPLIANCE REPAIR GUYS FROM NOW ON. VERY GOOD EXPERIENCE.
Description of Work: REPAIRED WASHING MACHINE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

ANNETTE G.
07/2004
5.0
appliance repair
  + -1 more
SERVICEMAN, BUCK, COULDN'T HAVE BEEN MORE EFFICIENT AND FRIENDLY-DID A GREAT JOB AND CLEANED ACCUMULATED DUST IN ALL AREAS OF COILS, ETC... AFTER REPLACING THE MOTOR. HE IS A GEM. MARVELOUS COMPANY-JIM RESPONDED PROMPTLY & COURTEOUSLY & WITHIN 1/2 HR.., SERVICE WAS HERE. CAN'T TELL YOU HOW DELIGHTED I AM WITH THIS COMPANY. SINCE THIS WAS A FRIDAY-I WAS AT THE MIDDLE AREA OF PANIC UNTIL I CHECKED ANGIE'S LIST & FOUND THEM- THANK YOU!
Description of Work: MY "OVER 20 YR. OLD" ICEMAKER REFRIDGERATOR/FREEZER HAD "DIED". THEY REPLACED THE MOTOR AND IT WORKS LIKE NEW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Judy L.
06/2004
5.0
appliance repair
  + -1 more
THE SERVICEMAN WAS FRIENDLY AND GOT THE JOB DONE. AS A BONUS - HE LIKES DOGS!
Description of Work: THEY REPAIRED MY LEAKING DISHWASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

DAN L S.
04/2004
5.0
appliance repair
  + -1 more
I CALLED THE COMPANY FOR SERVICE AFTER CHECKING WITH ANGIE'S LIST. I CALLED THEN AT 11:35AM, THEY WERE HERE AT 2:00PM AND COMPLETED THE REPAIRS BY 3:10. HE WAS KNOWLEDGEABLE OF MY MACHINE AND HAD THE PARTS ON THE TRUCK.
Description of Work: GAVE ME A ESTIMATE, THEN PERFORMED THE WORK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

JOYCE L.
01/2004
5.0
appliance repair
  + -1 more
THEY ARE FAST AND EFFICIENT AND WE HAVE HAD NO PROBLEM WITH THEM. WE HAVE HAD A LOT OF CONFIDENCE IN THEM, THEY HAVE ALWAYS COME WHEN THEY SAY THEY WILL!! VERY PLEASED
Description of Work: DISHWASHER REPAIR.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARIA K.
01/2004
5.0
appliance repair
  + -1 more
DID NOT REALLY CHECK AROUND TO COMPARE PRICES FOR THIS WORK, SO AM NOT REALLY SURE HOW GOOD THE PRICE FOR REPAIR/PARTS IS. WAS VERY PLEASED WITH THE SERVICE.
Description of Work: OUR WASHER NEEDED A NEW TIMER AND ALSO OUR DRYER WAS MAKING A LOT OF NOISE, TURNED OUT THAT IT NEEDED A NEW BLOWER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

HOPE O.
09/2003
5.0
appliance repair
  + -1 more
THEY HAD GIVEN US A FEW SUGGESTIONS TO TRY BEFORE THEY CAME OUT IN CASE IT WAS SOMETHING SIMPLE TO AVOID A SERVICE CALL. I THOUGHT THAT WAS NICE OF THEM.
Description of Work: REFRIGERATOR REPAIR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

07/2003
5.0
appliance repair
  + -1 more
VERY RESPONSIVE. HAD PEOPLE COMING TO OUR HOME TO VISIT AND DID THEIR BEST TO GET THE REPAIR DONE. DID A GREAT JOB.
Description of Work: REPAIRED A DISHWASHER. NEEDED A REPLACEMENT RACK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MARGARET S.
03/2003
5.0
appliance repair
  + -1 more
THERE ARE 3 JIMS. THEY HAVE NICKNAMES TO TELL THEM APART. I USED BUCK.
Description of Work: REPLACED ICE-MAKER--MY TYPE OF REFRIGERATOR IS NOT MADE ANYMORE (ADMIRAL) SO THE REPAIRMAN HAD TO GET A REPLACEMENT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

JO A.
08/2002
5.0
appliance repair
  + -1 more
THEY ARE VERY EASY TO WORK WITH. IN SOME CASES, WHERE THE REPAIR HAS BEEN EXCESSIVE, THEY HAVE BROUGHT OUT USED APPLIANCES THAT I COULD BUY INSTEAD OF PAYING AN EXCESSIVE AMOUNT FOR THEM TO FIX MY EXISTING APPLIANCE. IVE BEEN VERY HAPPY WITH THEM. THEY SEEM TO GO OUT OF THEIR WAY TO TAKE CARE OF ME.
Description of Work: FOR YEARS, THEY HAVE COME OUT AND REPAIRED APPLIANCES FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY ANN W.
09/2001
5.0
appliance repair
  + -1 more
HAVE DEALT WITH THIS PROVIDER FOR MANY YEARS, WORK DONE WAS GREAT, VERY RELIABLE COMPANY, FRIENDLY AND HONEST PEOPLE, WE ENJOY THEM COMING OVER, REASONABLE PRICING
Description of Work: INSTALLED A NEW WASHTUB

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ARCHANA K.
07/2001
5.0
appliance repair
  + -1 more
RATHER THAN DO WORK ON PREMISES THEY TOOK IT TO THE SHOP FOR PROPER REPAIR AND RETURNED PROMPTLY.
Description of Work: REPAIR OF REMOVABLE COOKTOP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

MARTHA & RICH S.
07/2001
1.0
appliance repair
  + -1 more
BELLIGERENT & ANTAGONISTIC ON PHONE WHEN MEMBER TRIED TO RESCHEDULE, WHEN THEY COULDNT GIVE HER A TIME FRAME
Description of Work: PROBLEM WITH WASHER/DRYER. PART ORDERED - WAS WAITING FOR INSTALLATION, ALSO FIXED REFRIDGERATOR

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$250

06/2001
5.0
appliance repair
  + -1 more
COMPLETED WORK,EXPLAINED EVERYTHING TO MEMBER AND WAS VERY NICE AND VERY PROFESSIONAL.
Description of Work: REPAIRED HEATING ELEMENT IN OVEN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CLAIRE E.
04/2001
4.0
appliance repair
  + -1 more
CALLED WITH SYMPTOMS AND THEY PROVIDED PARTS. I INSTALLED.THEY KNOW THEIR STUFF.
Description of Work: PURCHASED PARTS FOR MAYTAG WASHER, KITCHEN AID DISHWASHER.

Rating CategoryRating out of 5
professionalism
5.0


ALAN N.
03/2001
4.0
appliance repair
  + -1 more
IS 1 1/4 HOURS LATE CONSIDERED NORMAL FOR THIS TYPE OF SERVICE? IN MY BUSINESS, 20 MIN. LATE WARRANTS A PHONE CALL TO MY CUSTOMER.
Description of Work: WATER VALVE REPLACED ON DISHWASHER

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$140

JO A.
12/2000
5.0
appliance repair
  + -1 more
HONEST AND VERY FAIR WITH THEIR PRICE AND I HAVE HAD A GREAT SUCCESS
Description of Work: REPLACED A APPLIANCE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHY A.
05/2000
5.0
appliance repair
  + -1 more
ORDERED A PART AND CAME OUT NEXT DAY WITH PART TO REPAIR, ABLE TO SCHEDULE APPOINTMENT TIME INSTEAD OF TIME OF DAY.
Description of Work: WASHER REPAIR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA & TERRY T.
06/1999
5.0
appliance repair
  + -1 more
CAME WHEN THEY SAID THRY WOULD -WITHIN 11/2 HOUR OF CALL. EXTRAORDINARILY PLEASED. VERY GENEROUS WITH THEIR TIME. HIGHLY RECOMMEND. FIXED ICE MAKER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN P.
03/1999
5.0
appliance repair
  + -1 more
INSTALLED ICE MAKER ON REFRIGERATOR. ARRIVED PROMPTLY, EXPLAINED CHARGES, TOOK AWAY TRASH, DID WORK CAREFULLY AND WAS VERY THOROUGH. A GOOD EXPERIENCE!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHELLEY G.
09/1997
5.0
appliance repair
  + -1 more
REBUILT GAS GRILL. VERY RESOURCEFUL PEOPLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

760 N ROCKY RIVER DR, Berea, OH 44017

www.jjappliancerepair.com

Service hours

Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Vacuum Cleaners,
Appliance Repair - Small,
Doors,
Lighting,
Plumbing

FAQ

J & J APPLIANCE is currently rated 4.8 overall out of 5.

Monday: 9:30 AM - 5:30 PM

Tuesday: 9:30 AM - 5:30 PM

Wednesday: 9:30 AM - 5:30 PM

Thursday: 9:30 AM - 5:30 PM

Friday: 9:30 AM - 5:30 PM

J & J APPLIANCE accepts the following forms of payment: Check,MasterCard,Visa
No, J & J APPLIANCE does not offer free project estimates.
No, J & J APPLIANCE does not offer eco-friendly accreditations.
No, J & J APPLIANCE does not offer a senior discount.
No, J & J APPLIANCE does not offer emergency services.
No, J & J APPLIANCE does not offer warranties.
J & J APPLIANCE offers the following services: SERVICES MOST MAJOR APPLIANCES IN HOME OR IN STORE; WASHER & DRYER, REFRIGERATOR, FREEZER, RANGES, MICROWAVES. SALES OF PARTS, NEW APPLIANCES & USED & RECONDITIONED APPLIANCES.
SMALL APPLIANCE REPAIR.

Contact information

760 N ROCKY RIVER DR, Berea, OH 44017

www.jjappliancerepair.com

Service hours

Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:30 PM