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J & J APPLIANCE

Appliance Repair, Appliance Sales and Installation, Vacuum Cleaners,

About us

5 EMPLOYEES, NO SUBS, COST IS A FLAT RATE, NO TRAVEL CHARGES.

Business highlights

68 years of trusted experience

Services we offer

SERVICES MOST MAJOR APPLIANCES IN HOME OR IN STORE; WASHER & DRYER, REFRIGERATOR, FREEZER, RANGES, MICROWAVES. SALES OF PARTS, NEW APPLIANCES & USED & RECONDITIONED APPLIANCES.

Services we don't offer

SMALL APPLIANCE REPAIR.

Amenities

Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.8218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
2%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 201-218 of 218 reviews

Rom M.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called J&J Appliance with a problem with my dishwasher. The gentleman asked me a couple questions about the problem, then suggested I turn off the breaker switch for a couple hours and then turn it back on to see if that solved the problem. He said if it didn't, call him back and he would be right out. His suggestion solved the problem. He could have easily made a service call and charged me for it, but he thought of solving my problem without making any money from me. I will call J&J anytime I have an appliance problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro

Charles S.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired micro wave oven

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Robin N.
09/2012
5.0
appliance repair
  + -1 more
It was fine.
Description of Work: Replaced washing machine switch.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Constance P.
02/2012
5.0
appliance repair
  + -1 more
e
Description of Work: When I removed the defrost pan from my 25 year old refridgerator in order to clean it, I was not able to reinsert it into the correct position. I was concerned that water would collect under my built-in fridge and damage the floor if left too long. The repairman came within 1/2 hour after my call and worked diligently until he replaced it. There was some tubing that had dropped down when I removed the pan and was obstructing it's replacement.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Laura K.
08/2011
1.0
appliance repair
  + -1 more
poorly
Description of Work: I called this company twice to get quotes on service calls and fees. The man who answered the phone was abrupt and rude on the phone both times! Unfortunately, he lost my busness because of this.....and bad experiences travel faster than good ones!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


JOHN R.
07/2010
5.0
appliance repair
  + -1 more
.
Description of Work: The dishwasher did not work. The technician found trouble in a worn-out switch. He replaced that switch and its mate because he said it was old and might give out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

SILVIJA K.
01/2007
5.0
appliance repair
  + -1 more
So much better than we expected.
Description of Work: Dishwasher (Frigidare Galaxy) did not drain; dishes remained dirty. They sent someone out in just a few HOURS! The fellow was polite, friendly & VERY thourough. Determined problem to be the pump. Took apart the dishwasher. Cleaned out the pump, checked ALL the drains & ALL the hoses. Then reran the dishwasher cycles. The pump worked again. But he left with a warning that if the dishwasher did not drain again we may need a new pump installed. He did not feel it was the electronic panel, which he also checked for electrical impulses. He gave us the estimate RIGHT UP FRONT before he left. The next day, the dishwasher did not drain. I called again & the SAME fellow came back the THAT DAY. He again checked the dshwsher. Pump worked. He set up another cycle & later he called & I reported that it did NOT drain. We gave him instructions to go ahead with ordering a new pump. Pump came in quickly, same guy installed it & went thru the whole checking routine again. We are SO pleased!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JOHN R.
10/2006
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPLACED MOTOR & PUMP ASSEMBLY ON DISHWASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

BARBARA S.
06/2006
5.0
appliance repair
  + -1 more
unknown
Description of Work: THE PLUG ON MY WHIRLPOOL DRYER BROKE & IT NEEDED TO BE REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

08/2004
5.0
appliance repair
  + -1 more
unknown
Description of Work: CHECKED OVER WASHER. REWIRED "BOARD" INSTEAD OF GETTING A NEW ONE AND SAID IF REPAIR DIDN'T LAST HE WOULD APPLY WHAT I PAID TOWARD A NEW BOARD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$140

LAURIE F.
09/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPAIRED DISHWASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

CLAUDIA C.
08/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPAIR OF AN INTERNAL LEAK IN AN UNDER-COUNTER DISHWASHER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

DENISE Z.
07/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: PROVIDED ESTIMATE FOR OVEN REPAIR.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

07/2003
4.0
appliance repair
  + -1 more
unknown
Description of Work: INSTALLED FAN, CLEANED A BLOCKED DRAIN

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

GEORGIA S.
07/2003
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPLACED HOSES ON WASHER

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

CYNTHIA I.
02/2001
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPLACED BURNERS

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOAN R.
10/2000
5.0
appliance repair
  + -1 more
unknown
Description of Work: REPAIRED GAS DRYER

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Douglas H.
10/1998
5.0
appliance repair
  + -1 more
ADJUSTED PILOTS ON STOVE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

760 N ROCKY RIVER DR, Berea, OH 44017

www.jjappliancerepair.com

Service hours

Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Vacuum Cleaners,
Appliance Repair - Small,
Doors,
Lighting,
Plumbing

FAQ

J & J APPLIANCE is currently rated 4.8 overall out of 5.

Monday: 9:30 AM - 5:30 PM

Tuesday: 9:30 AM - 5:30 PM

Wednesday: 9:30 AM - 5:30 PM

Thursday: 9:30 AM - 5:30 PM

Friday: 9:30 AM - 5:30 PM

J & J APPLIANCE accepts the following forms of payment: Check,MasterCard,Visa
No, J & J APPLIANCE does not offer free project estimates.
No, J & J APPLIANCE does not offer eco-friendly accreditations.
No, J & J APPLIANCE does not offer a senior discount.
No, J & J APPLIANCE does not offer emergency services.
No, J & J APPLIANCE does not offer warranties.
J & J APPLIANCE offers the following services: SERVICES MOST MAJOR APPLIANCES IN HOME OR IN STORE; WASHER & DRYER, REFRIGERATOR, FREEZER, RANGES, MICROWAVES. SALES OF PARTS, NEW APPLIANCES & USED & RECONDITIONED APPLIANCES.
SMALL APPLIANCE REPAIR.

Contact information

760 N ROCKY RIVER DR, Berea, OH 44017

www.jjappliancerepair.com

Service hours

Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:30 PM