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Killeen Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Locally owned and operated company, providing all types of plumbing services for residential and commercial customers. Serving the western and southern parts of Cleveland and the surrounding suburbs. Additional DBAs - Killeen Plumbers, Killeen Plumbing Company.

Business highlights

26 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & commercial plumbing - repairs, new installations, video inspections, water heaters, drain cleaning, pipe repairs, basement water problem diagnosis, gas line repairs, sewer repair, garbage disposals, back-flow prevention, bathtubs & showers, faucets & sinks. Excavation, tree root removal, waterproofing, and sewer cleaning, well abandonment, and septic abandonment.

Services we don't offer

We do not get in to boiler work.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9774 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 774 reviews

Jeff W.
01/2018
5.0
plumbing
  + -1 more
They did a great job, including moving a vanity that weighed about 200 pounds up one flight. Plumbing work by Killeen gets done once without any issues thereafter.
Description of Work: Killeen had to remove what another contractor incorrectly installed (including a bath tub that was not level) and then properly install everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jules R.
01/2018
5.0
plumbing
  + -1 more
We thought we would have to replace our hot water heater and they came out and said it was the heating element. They repaired it same day they arrived. We would definitely use them again.
Description of Work: They repaired our hot water heater. Later, they replaced the stems to the kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD S.
12/2017
5.0
plumbing
  + -1 more
They were on time and finished job in less than an hour. Was satisfied and would use them again.
Description of Work: Installed shutoff valves under kitchen sink and disconnected water and drain lines for counter replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

RICHARD S.
12/2017
5.0
plumbing
  + -1 more
They reconnected water and drain line. They also tightened nut under faucet and tested everything to insure there are no leaks. Happy with work and will use them again.
Description of Work: Counter top installed. Called the to reconnect services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

joseph A.
12/2017
5.0
plumbing, drain cleaning
  + 0 more
Called on Tuesday and they were out on Wednesday. Took care of it. Very prompt and great work.
Description of Work: Bathroom sink drain was clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Paul H.
12/2017
5.0
plumbing, gas leak repair
  + 0 more
Very well. Diagnosed problem, replaced valves and pipes.
Description of Work: Repair gas leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$632

Lee Ann B.
12/2017
5.0
plumbing, drain pipe
  + 0 more
Killeen Plumbing came and gave us an estimate. When the job started, they were awesome. They knew what they were doing and they got the job done, even though it was a massive job. They were meticulous about cleaning up the yard and driveway when they were done, and at one point, one of the workman was actually on his hands and knees scrubbing my basement floor. The job cost exactly what the estimate stated and I would hire them again with no hesitation. I have recommended to serval friends already and they were also very pleased. Awesome people.
Description of Work: We needed a new water line run from the curb to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Myrick D.
11/2017
5.0
plumbing
  + -1 more
Service was excellent. Plumber was punctual and worked quicker than estimated, so the cost was a bit lower than quote.
Description of Work: Replace section of vent pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joseph A.
11/2017
5.0
plumbing, drain cleaning
  + 0 more
It went very well. Very knowledgable and professional. Very reasonable price and excellent work.
Description of Work: I had tem cleanout my basement drain and the cleanout to the street. Very reasonable price and excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Andrew K.
11/2017
2.0
plumbing
  + -1 more
Technician spent 10-15 minutes with it. Made some adjustments. No parts were replaced. Worked fine afterward. While the work was done satisfactorily, the $79 price for 15 minutes work was exorbitant. I fully understand having a minimum service fee but if the service provider wanted to develop a long term relationship with the customer I would think they'd be flexible with the service fee for 15 minutes of work. Customer satisfaction and loyalty are important to us in any relationship with a service provider. It is not evident to us that this is so with Killeen Plumbing. Unfortunately we'll be using another service provider for all our future plumbing needs.
Description of Work: Toilet kept running after flush.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$79

Response from Killeen Plumbing
Good Afternoon, We have a 1 hour minimum charge of $88.00 per hour ( 1 hour minimum) The customer was given a 10% discount which totaled the invoice to $79.20. Our labor rate is $88.00 per hour. We are very fair with our rates as you can call any plumbing co in the area. We came in and did excellent work as the customer gave us an A in quality! We came in on time and gave excellent service! To further explain our charges, this includes the plumbers hourly rate, gas in the truck to get to the job, the equipment on the truck, Insurance for the truck, the hourly rate given to the office staff to dispatch the plumber to the job...ect ect. We pride ourselves on being honest and fair. As you can see even our customer agrees that our work is excellent! Thank you, Killeen Plumbing

Mike M.
11/2017
5.0
plumbing
  + -1 more
They were great they got the job done in less time than was projected. We have two bathrooms and the lower one I wanted all the plumbing replaced as I am remodeling it and upper one just the toilet cast iron replaced and vented through the roof. They missed the inspection fee in the quote but it all reasonable and was done to code.
Description of Work: Replaced my cast ironsanitary stack which had rusted out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori K.
10/2017
5.0
plumbing, basement waterproofing
  + 0 more
Nick and Joe were great. Job done professionally and both guys knew what they were doing. They explained everything to me on both visits so no surprises. No more leaking in basement. The girls who answer the phones are extremely polite and helpful every time I called with questions or to schedule for appointments. Will recommend them and use them again in future.
Description of Work: Diagnostic/Camera of outside drain to check for underground clay pipe damage, etc. to stop water seeping into basement concrete walls. Snaked outside line from driveway drain to street. Came back on second visit to remove and replace (with PVC) section of pipe in ground attached to downspout. Covered with concrete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Shahpour E.
10/2017
4.0
plumbing
  + -1 more
well had to be changed did nice job
Description of Work: toilet flushing system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

diane D.
10/2017
5.0
plumbing, drain pipe
  + 0 more
They are always professional, courteous, prompt, and thorough. I recommend them highly.
Description of Work: Killeen has done several projects at my home including investigating and repairing an underground drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALLEN A.
10/2017
5.0
plumbing
  + -1 more
...........................................................................
Description of Work: ...................................

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy L.
10/2017
5.0
drain cleaning
  + -1 more
I had purchased a drain cleaning package from Killeen Plumbing through Angie's List, and have used their services before for other plumbing issues. Patrick was friendly, knowledgeable, and very professional. He had the bathtub drain snaked and running better than it had since we bought the house in less than 20 minutes. Since the sink drain is tied in, he also snaked that drain and replaced the trap and other necessary parts for a very reasonable price. He also checked the stack in the basement to ensure the water was running well. Patrick left the room in good condition and didn't mind my asking questions. It was a great experience, and I'm 100% satisfied.
Description of Work: Our bathtub and bathroom sink drains, which have been slow for over a decade, no longer improved with drain cleaner and needed professional help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Betty K.
09/2017
5.0
plumbing
  + -1 more
I use them all of the time. They are very good. My garbage disposal was on the fritz. I had some rice stuck in the disposal. It was jamming, the motor was running, but the blade wasn't turning. I have used them for my rental properties. They are the person I call if I have plumbing problems.
Description of Work: They came out and fixed my garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Heather H.
09/2017
5.0
plumbing
  + -1 more
Excellent. When I noticed water on the bathroom floor I had to get quick service (also I had guests coming). Killeen fit me into their schedule. Given their excellent service, I had them do other things as well. All together they were here three times.
Description of Work: Leaking sink; shower cartridge had to be replaced; toilet fixed; water tank valve replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris O.
08/2017
3.0
plumbing, drain cleaning
  + 0 more
I was told info that was not accurate and sloppy job was done. Destroyed my cement floor. Nate came out and did a great job trying to fix work previously done but most damage was already done.
Description of Work: Water lines and install of shower tub unit.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0


Stephen B.
08/2017
5.0
plumbing, basement waterproofing
  + 0 more
They did an excellent job. We use them for plumbing. They did diagnostic work to find out what was causing the leak in the basement. They brought in equipment and people and dug down 8 ft to the sewer. They found the problem and did some work along the side. They also rerouted the sump pump which is only a year old. The lines that went into the sump pump, we had had some work done by another company a few years ago and the line was going uphill instead of going downhill. They did some waterproofing where the leak was but not the entire basement. I had used them for plumbing before so when I was looking for someone to do the water leak, I noticed that they did waterproofing. I said, oh I know they are good so.
Description of Work: They repaired a basement leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Robert V.
08/2017
5.0
plumbing, drain cleaning
  + 0 more
We just like them, they are timely and fairly price. They seem to know what they are doing.
Description of Work: Fixed toilet and drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather K.
08/2017
5.0
plumbing, water heater repair
  + 0 more
He had the small repair fixed within 10 minutes of arrival. Unfortunately, there's a minimum charge that was required for the first hour of work. But overall, a great find!
Description of Work: My hot water tank had a minor leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pat M.
08/2017
5.0
plumbing
  + -1 more
Good, we know the source of the leak and put a few "bandages" in place until we replace the entire shower as a part of another project to correct damage due to the leak. Killeen plumbing does not do renovating. They would step in after the major work was done.
Description of Work: Opened up wall behind shower to check for source of leak. They also did various repairs on plumbing fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

James C.
07/2017
5.0
plumbing, water heater repair
  + 0 more
Killeen was able to replace my leaking hot water tank same day. The people that did the install were very professional, did not make a mess (or at least clean it up if they did). Everyone else said that they would get to us in 3 days to a week but Killeen made it happen the same day I called.
Description of Work: New hot water tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$975

Gail B.
07/2017
5.0
plumbing, drain pipe
  + 0 more
Killeen did a great job at a reasonable price. Would definitely use them again for future projects.
Description of Work: We contact Killeen about a backyard drain that was backing up. They replaced the drain pipe and drain and everything is now working properly. Stayed into the evening to finish the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Contact information

PO Box 40415, Bay Village, OH 44140

http://www.kpcohio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
18122
Trade License Locale
Ohio
Trade License Authority
Ohio: General
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Basement Waterproofing,
Natural Gas Lines,
Drain Pipe Installation,
Excavating,
Bathtub Restoration,
Kitchen and Bath Remodeling,
Septic Systems

FAQ

Killeen Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 2:00 PM

Killeen Plumbing accepts the following forms of payment: Check
Yes, Killeen Plumbing offers free project estimates.
No, Killeen Plumbing does not offer eco-friendly accreditations.
Yes, Killeen Plumbing offers a 10% senior discount.
Yes, Killeen Plumbing offers emergency services.
Yes, Killeen Plumbing offers warranties.
Killeen Plumbing offers the following services: Residential & commercial plumbing - repairs, new installations, video inspections, water heaters, drain cleaning, pipe repairs, basement water problem diagnosis, gas line repairs, sewer repair, garbage disposals, back-flow prevention, bathtubs & showers, faucets & sinks. Excavation, tree root removal, waterproofing, and sewer cleaning, well abandonment, and septic abandonment.
We do not get in to boiler work.

Contact information

PO Box 40415, Bay Village, OH 44140

http://www.kpcohio.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM