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Hoban Pest Control

Pest Control, Gutter Cleaning, Plumbing,

About us

Additional phones - 216-338-9391. DBA, Matthew Hoban Pest Control. Award winning. Our main goal at Matthew Hoban Pest Control. is to exceed our customers' expectations by providing quality service at a reasonable price. We are a locally owned and operated company servicing the northeast Ohio areas of Cuyahoga, Lorain, Medina, Erie, and Huron counties. Our professional and experienced service technicians are licensed by the Ohio Department of Agriculture. We pride ourselves in utilizing the latest pest control technology. Our technicians periodically attend continuing education classes and workshops.

Business highlights

6 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Pest Control, Termite Control, Wood destroying insect inspections, Exterminating, Wildlife Trapping and Removal

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

25%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Venmo

Photos of past projects

Reviews

4.9617 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 251-275 of 617 reviews

MARY ANN W.
01/2012
5.0
pest control
  + -1 more
Positive overall. Having lived for many years in a home with a basement, we were not ready for an ant invasion made worse by this winter's rain and higher temperatures. We were quite impressed at how efficiently the ants were dispatched.
Description of Work: Called Hoban.Services because of an ongoing ant problem in the house. They came out the next day and we havn't seen any ants since then. Hopefully the problem is solved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Hoban Pest Control
Dear member, Thank you so much for taking the time to write a positive report for Hoban Pest Control. We appreciate your business!

PEGGY S.
12/2011
5.0
pest control
  + -1 more
Hoban Services Inc Hoban Services, are good.
Description of Work: Hoban Services Inc I used Hoban Services, It was October 24, 2011, and cost $167.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Response from Hoban Pest Control
Thank you for using Hoban Pest Control

Laura L.
12/2011
5.0
pest control
  + -1 more
They are a family owned business. It is a small company and they run the business like that. So they are pretty personable with their customers and clients. I will use them again in the future.
Description of Work: Last September I had used Hoban Services Inc for pest control to come and spray around the house and yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary F.
12/2011
5.0
pest control, gutter cleaning
  + 0 more
We have used them for years and they are really terrific. It is a company that I think does really good job. I would absolutely recommend them. They do pest control and they also come and clean our gutters for us every fall and in the spring. They do lots of different services and they are really professional also. They do a great job. They do our pest control every year in the spring. They are very responsive. One time in the past we have had ant issues at our house. They guarantee their work and they do come back. They tell us to call them if we see anything, even one and they come back like the next day or so to take care of it again. So it is great.
Description of Work: Hoban Services Inc cleaned all the gutters in November. We have a high house and they climb up there and get everything up on the peaks of the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Hoban Pest Control
Thank you for your great review. As a company, we try and maintain a high level of professionalism and we are glad to hear that you are so happy with our services. Best, Hoban Pest Control

shelly G.
11/2011
5.0
pest control
  + -1 more
We don't have any dislikes. They are very prompt to come out. They are very nice. They are very honest about the whole thing. They told us from the get-go that they are very hard to get rid of. If they come back, they are out right away. They gave us a little discount since they had been out in the summer, which was nice. They are very good. We called them that morning and they were out that afternoon. We plan to continue using them.
Description of Work: We use Hoban for pest control. We've had a lot of silverfish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Response from Hoban Pest Control
We are pleased that we were able to help you with your silverfish problem. We try to be completely honest with all of our customers, and we are happy to hear that you might be using our services again in the future. Thank you again

Martha W.
11/2011
5.0
pest control
  + -1 more
I've used them for several years. They come out once a year. They do great job. The first time when I ever used them they came out at 6 o'clock. My ninety five years old mother had bees all over her bedroom. They came out after hours, took care of the bees and helped me take my mom in and out of the room. They are pretty reasonable price wise and good guys.
Description of Work: I used Hoban Pest Control Service in May or June to remove bugs and do some treatment to prevent them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hoban Pest Control
Member, Thank you for this great review. We try to excel customers' expectations, and we are happy to hear that you are pleased with our services. I've used them for several years. They come out once a year. They do great job. The first time when I ever used them they came out at 6 o'clock. My ninety five years old mother had bees all over her bedroom. They came out after hours, took care of the bees and helped me take my mom in and out of the room. They are pretty reasonable price wise and good guys.

Marilynne Z.
11/2011
5.0
pest control
  + -1 more
At 6:00 a.m. I heard a "scratch-scratch-scratch" INSIDE my lower level bedroom wall. It just had to be little critter in there trying to get out. Not a fun wake-up call. I called Hoban Pest Control at 8:00 a.m. They were able to have one of their technicians, Brad, here by noon. Brad was efficient, personable, and knowledgeable. He was able to actually catch and remove the little field mouse within an hour. He also surveyed the exterior of my home, caulked outside openings around the air conditioner input, and set traps and put out bait in the furnace room and in the garage. Hoban provides a follow-up visit one week later. Barrett was here right on time; placed the promised hardware cloth in an open ventilation area and checked all traps. No critters. Hoban also has a 90 day guarantee and Barrett made sure that I knew about it. I am going to use Hoban again in the spring for spraying. They did a thorough and efficient job in a timely, professional manner.
Description of Work: Rodent identification, removal, and follow-up services to prevent mice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Hoban Pest Control
Thank you for such a great review! Our technicians are extremely hard workers, and we are pleased to hear that they are doing such a great job. Thank you again!

ROBERT B.
11/2011
5.0
pest control
  + -1 more
Hoban showed up promptly on time. Dave Hoban was looking for mice issue as well as flying squirrels. He did complete evaluation outside and in my garage before proceeding to my attic where i have been hearing noises for several months. He found no mouse droppings or any type of mice activity in attic or garage. However he found nutshells of acorns and other foodsources in attic and discovered at one of the roof peak vents there was a screen broken where entry occurred. He set traps to see what we could catch and repared both roof vents. He follwed up in a week and cought four squirrels and reset the traps. So far so good. No more sounds. He will be back on the10th of November for a follow-up. great job!
Description of Work: Provided expert analysis of my problem with flying squirrels in my attic. set traps and caught four squirrels then reset traps and found source of entry and promptly sealed entryway in attic at the roof peak vents. excellent job. haven't heard any noises since. would recommend in a heartbeat,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Elise F.
11/2011
5.0
pest control
  + -1 more
They took care of our mice problem quickly by putting traps and bait bags all over our crawl space and attic. The mice were gone in a few days. Hoban made a second trip out to remove them, when they also found a point of entry. Hoban came back a third time (for a fee of $35) to staple it shut (I had a screen they could use.) This was beyond their usual range of service; I think that perhaps filling cracks is more of what they mean when they say that they will seal points of entry. You may have to ask them specifically what services are included in that first-time payment. Nevertheless, they were very pleasant to work with: they did all their work promptly, politely, and thoroughly, and we would call on them again.
Description of Work: They killed and collected the mice in our crawl space; they also found and sealed the point of entry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ruth B.
10/2011
5.0
pest control
  + -1 more
I have used them before. They do a good job. Diagnosed the problem and fixed it, then guaranteed their work for three months. Usually lasts much longer. Nice to work with.
Description of Work: Hoban Services has sprayed house for ants.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Doug B.
10/2011
5.0
pest control
  + -1 more
They were prompt and quick. I would use them again in the future if necessary.
Description of Work: I used Hoban Pest Control Service for pest control. The last time around, they did some spraying for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

virginia C.
10/2011
5.0
pest control
  + -1 more
I learned a lot about termites in the process. Dave has served us well over the years.
Description of Work: Hoban Pest Control Service took care of a very serious termite problem. They were eating away at our kitchen floor. He used a modern treatment of controlling termites. It is called the Sentricon system. They have also taken care of more common problems like ants.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

KIM Z.
10/2011
5.0
pest control
  + -1 more
Overall, the experience was okay. I had a problem with mice in the attic and they were able to get rid of the mice. The technician came back 2 weeks later to check the bates and replace some that were eaten. Their price was competitive with other pest control companies. I think they give a 90 day guarantee for their work, but I didn’t need them to come back.
Description of Work: Pest control services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Hoban Pest Control
Dear Member, Thank you for taking the time to write about Hoban Pest Control. We apologize that we were not as punctual as we should have been. We work hard to try and complete the best services possible. Thank you for your service, and we hope to work with you soon. Thank you again!

Jackie D.
10/2011
5.0
pest control
  + -1 more
They did not try to upsell me and have a periodic guarantee on their work. I would not call anybody else for pest control. The price is right and they do what they say they are going to do so I will use them again in the future.
Description of Work: I use Hoban for pest control. They removed an underground wasp nest and sprayed preventively for wasps and ants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenn L.
10/2011
2.0
pest control
  + -1 more
The son of the business owner came the first time around. He was personable and set traps. The second and third visits, it was the business owner who came out. He was very impersonal with little social skills. They did not solve our problem and seemed very "put out" by us calling them a third time after we continued to get mice in. This was very disconcerting, as we had a baby on the way when we called them and wanted to solve the rodent problem immediately. They didn't seem to care and even questioned why we might have mice in the house in the middle of the summer as "It's rare that they infest in the summer since it's warm outside". We will not be calling them again or recommending them!
Description of Work: Overall assessment on mice infestation. Our cats had caught about 3 mice before we called Hoban. Hoban came in and set traps and bait and inspected where mice might be entering the home then returned a week later to check the status. They said it wasn't a nest so there probably weren't anymore mice in the house. In the week between, our cats kept catching mice (about 5). Upon returning the business owner returned and said the cats probably had caught all the mice but he would set more traps. Afterward, our cats caught even more mice... about 5.(Clearly we did have a nest!). We called and demanded Hoban return to check where mice might be coming in. The owner identified a hole in our siding and said they were probably coming in there but he didn't have the skills to patch the hole in our siding-- we should "call an expert" to do that. He checked all the traps he had set in the previous visit and they were empty to our cats probably caught them all. Hm, glad we hired an exterminator! After all that they never collected the traps that they set, we had to remove them ourselves!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$150

Response from Hoban Pest Control
Dear member: Our records show that the initial service for mice was completed on July 7, 2011. We completed 3 additional follow up services on July 8, July 11, and July 13, 2011. The technician placed bait and traps in treatment areas including rafters, shelving, ceilings, and behind the panel of the dishwasher. On the first follow up service there were 6 mice caught. The technician also located a dead mouse behind the panel of the dishwasher. We are proud to say that we always return to the home immediately when a customer calls. After a very comprehensive inspection Mr. Hoban also located a hole under the siding where the mice were entering. The technicians will seal small entry points on the home but we do not provide major repairs to the home. It is noted that the technician left bait and traps as a courtesy to you for future preventative measures. We are certainly disappointed that your service was not as you expected. We are very proud of our exceptional customer service record. Please call our office with any questions or concerns and we will be happy to assist you in any manner.

Patricia C.
09/2011
5.0
pest control
  + -1 more
I called Hoban on Saturday afternoon and they came out on Monday. It took several tries - the ants had moved in - but the ants lost the battle in the end. No more ants! I will call Hoban again in the spring so I can enjoy another ant free year.
Description of Work: I have had an ant problem in my kitchen for years, the small brown ants. This year it was completely out of control and I called Hoban.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Hoban Pest Control
Dear Member, Thank you so much for taking the time to rate Hoban Pest Control. No matter how many battles it takes, we are always sure to complete each service, and we are so pleased that you are happy with ours. We certainly value you as a customer. Thank you again!

Abigail S.
09/2011
5.0
pest control
  + -1 more
Service was prompt, efficient and performed in minutes.
Description of Work: Removed a yellow jacket nest in my yard. It involved digging it out of the ground and removing it, Estimated number of insects in the nest was more than 5000.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Response from Hoban Pest Control
Dear member, We appreciate your business and are pleased that the yellow jacket nest has been taken care of. We thank you for taking the time to write a great report about Hoban Pest Control.

MICHAEL & CATHY M.
09/2011
5.0
pest control
  + -1 more
I was extremely pleased by the courtesy and professionalism shown when I telephoned to make the appointment and by the service provider. Both kindly answered my questions about ants and treatment for them. Brad took time to inspect thoroughly, then treat carefully. I appreciate the 3-month warranty on the service.
Description of Work: Concern about signs of carpenter ants in my kitchen and attic led me to call Hoban. Brad arrived by noon the day I called, was courteous and knowledgeable, inspected for the ants, found no current infestation or activity, treated for preventiion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Response from Hoban Pest Control
Dear member, Thank you for taking the time to write and compliment Hoban Pest Control. Customer service is our priority and we are so pleased that you are happy with our service. We certainly value you as a customer. Thank you again!

Susan H.
08/2011
5.0
pest control
  + -1 more
Last year, I noticed an infestation of bees coming into my basement. I called around and located Hoban Pest Control. They came out and sprayed and eliminated the issue. Very friendly and knowledgeable. They mentioned a yearly service. A couple of months later, I signed up for yearly service. They sent me a letter informing me of the dates. One of the dates it was raining. They came out a couple of weeks later, the invoice did mention that the service was late due to weather. I understood why they couldn't come out, but would have liked hearing from them (I thought they forgot about me.) A couple of weeks after the spraying, a nest was noticed on my roof. I called and they came out later that day.
Description of Work: Bee control issue. Signed up for yearly service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Hoban Pest Control
Dear Member, Thank you for taking the time to comment and rate Hoban Pest Control. We believe that punctuality is very important, and we hope that upon our next visit we will improve in this area. We are happy to have gotten rid of your bee infestation problem, and we are looking forward to our next visit. Thanks again!

KEN & MARY O.
08/2011
5.0
pest control
  + -1 more
They came right out & found the problem right away. They sprayed my tree with a powder and carpenter ants came right out. I have yet to see another ant since.
Description of Work: They came out and took care of an ant problem I was having.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Hoban Pest Control
Dear Member, Thank you for taking the time to comment on our services! We are pleased that you are happy with our services, and that we got rid of your carpenter ant infestation. Thank you again!

Nancy V.
08/2011
5.0
pest control
  + -1 more
We are happy with them. All of the people that we have dealt with are very pleasant. If you have a service contract they will come out anytime you need them, free of charge.
Description of Work: We use their pest control services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hoban Pest Control
Dear member, Thank you for taking the time to comment on Hoban Pest Control! We believe customer service is an important part of any business, and we are pleased that you are happy with our services. Thanks again!

Samantha P.
08/2011
5.0
pest control
  + -1 more
Their prices are very good. I will definitely use them again.
Description of Work: I used Hoban Pest Control Service for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

MIKE E.
07/2011
5.0
pest control
  + -1 more
We decided to contact Hoban because they offered the most reasonable explanations and cost. They were also able to schedule an appointment in a reasonable time. We were very impressed with how much both employees knew. It did not take very long for the first young man to determine the problem. He explained that it was clear that the mice could not have been in the attic long, and that they may have entered in an opening from the recently installed air conditioning unit. All the roofers and I felt very badly that he unexpectedly locked the keys in his truck while it was running! Who hasn't done that! Another employee came the following week. He concurred that the mice had disappeared and then closed up a couple possible places that they may have entered. He also took extra time to explain the terms of the warranty--although we hope we never have to take advantage of those services again!
Description of Work: Our roof, including sheathing, was replaced. When one of the roofers removed a section of old plywood, very small mice scattered from a corner of the attic. We immediately consulted Angie's List for pest control companies. The woman at Hoban who answered the telephone was extremely knowledgeable and very gracious. Since she was the first place we called, she understood that we needed to make more calls before we could decide who we'd hire. Hoban came to our home and inspected the attic, placed pesticide in areas deemed appropriate, and then returned the following week to make sure the mice were gone. There is a 90 day warranty for the services provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Russell P.
07/2011
5.0
pest control
  + -1 more
It went very well. It is no surprised Hoban is thought of so highly on this site. The technician, John, was promtly on time, and he was willing to answer any of my questions and address any of my concerns (even above and beyond what he had to do). Great experience!
Description of Work: Performed ant extermination around the exterior and interior of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Thomas T.
07/2011
5.0
pest control
  + -1 more
There is a reason this firm is highly rated. Their price is fair and their service is excellent.
Description of Work: We had an ant problem in our kitchen (probably due to the rainy spring). Saw this company on Angies list and called them. They came out quickly (next day), did an extensive treatment, and said to give it a few days and call them if we still saw ants. After a few days we still saw some ants, called them, they came out and retreated some areas promptly. We have not seen any ants since a few days after the second treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Contact information

33699 Lear Industrial Pkwy, Avon, OH 44011


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:30 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Gutter Cleaning,
Plumbing,
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Animal Removal

FAQ

Hoban Pest Control is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 12:30 PM

Hoban Pest Control accepts the following forms of payment: Check,CreditCard,Venmo
Yes, Hoban Pest Control offers free project estimates.
Yes, Hoban Pest Control offers eco-friendly accreditations.
Yes, Hoban Pest Control offers a 25% senior discount.
Yes, Hoban Pest Control offers emergency services.
Yes, Hoban Pest Control offers warranties.
Hoban Pest Control offers the following services: Pest Control, Termite Control, Wood destroying insect inspections, Exterminating, Wildlife Trapping and Removal

Contact information

33699 Lear Industrial Pkwy, Avon, OH 44011


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:30 PM