SUMMIT ELECTRIC

It went well. I was not there at the time but he was there early and stayed the day till work was done. He contacted the electric company and had my service restored. He provided the electric certificate to get it restored.

Bobby said he would charge parts and labor for the work, showed up when he said he would, took care of the problem, and charged a fair price for the work performed.

I told him to call me when he got to the house and let me know exactly what had to be done before fixing anything. I called him several times that day but he never answered the phone. I finally made contact with him a few days later, where he proceeds to tell me the complications that arose during fixing the GFI switch in the kitchen. He says that he had to "pull" a new wire from the main panel box and he was at my house for over eight hours. I visited the house few days later with another electrician to make sure Bobby from Summit did in fact had to pull a new power line to the kitchen. It turned out he did not!. From what I understand, if he had pulled a new wire from the basement to the kitchen the wall would have been opened in a couple of places to snake the wire through. When I asked him again, he never answered and became irritated. I believed that because I was not there he took the opportunity to "exaggerate" the work that had to be done so he can overcharge me. I told him I was willing to pay him $525 for the work that was really done and he threatened to put a Lien on the property etc. He said to pay him $750 which I reluctantly paid to get rid of the stress of dealing with him. He now continues to harass me for $70 which he says I owe him. In the end the only electrical work that was done was to change two GFI switches.

Fabulous is not a strong enough description. Bobby Pace showed up to look at the work when he said he would. I had a total of 3 contractors look at the job but he was the only one who made suggestions on how I could save money while the others tried to add scope and cost. He provided me with a written estimate and stayed true to his bid. His crew came to perform the work on time. They worked efficiently. They were polite and answered any questions I asked. They cleaned the job-site when they were finished. The owner arrived mid job to check on their progress, assure that the work was being done in a professional manner and to check if I had any concerns. Two days later, I thought I had a problem. It was a holiday weekend and I expected that my message would be returned during the week. Much to my surprise, he promptly returned my call and came to check on the matter! It turned out that the appliance I plugged into the outlet had a defective switch...their work was NOT at fault. From start to finish Summit Electric was consummately professional, responsive and customer friendly. I will use them for any future electrical work and whole-heartedly recommend them.

Knowledgeable, professional, super-responsive (very important to me), courteous, showed up when they said they would, were done when they promised. Reasonable price. Fantastic experience. I highly recommend them and would (will!) definitely hire them again.