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Pinnacle Eco Clean Inc.

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Searching For a Reliable Carpet Cleaning Service in the Rochester Area? Finding someone a nerve-wracking experience? It isn't easy choosing professional carpet cleaners. Rochester's expert carpet cleaners at Pinnacle Eco Clean can help put your mind at ease! Whether you need the VIP Rug Cleaning Service, Residential Cleaning, or Commercial Cleaning, Pinnacle Eco Clean has you covered! Choose us today as your carpet cleaning service!

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial carpet & area, oriental rug, steam, upholstery, ceramic tile & grout cleaning.

Services we don't offer

Please Inquire

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 144 reviews

Felicia L.
06/2015
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
Fast, efficient and very professional. Would use again.
Description of Work: Cleaned two area rugs and one sofa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sandy H.
05/2015
5.0
carpet cleaners
  + -1 more
They were very prompt in responding to my Angie's List message and we got the appointment set up easily. They showed up on time, we walked through the job together, and then I closeted myself and my dogs in one room while they got to work. They were done in the time frame they'd estimated and took good care of my furniture. After they finished, we walked through the job again to be sure it was what I wanted. All-in-all, an excellent experience. I will definitely use them again in the future.
Description of Work: Cleaned our family room, living room, stair, and upper hallway carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Janet B.
04/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They were right on time and were very pleasant to speak with. They did a great cleaning job on my rugs and I would definitely have them back. They took my 5X7 rug over to their shop to be clean, so I should get that back shortly. I would highly recommend them.
Description of Work: Pinnacle cleaned my wall to wall carpet in my living room and two (2) bedrooms.. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Leo B.
01/2015
5.0
upholstery cleaning
  + -1 more
They arrived on time. Were very careful in evaluating the stain. Tested the removal chemical on a less conspicuous spot first and then successfully removed the stains and followed by dry cleaning the entire sofa. They were neat, personable and professional. I would definitely use them again.
Description of Work: Cleaned oil-based crayon stains from a sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jason N.
12/2014
5.0
carpet cleaners, house cleaning
  + 0 more
The Pinnacle team clean our large (approx 1000 sq. ft.) living room / dining room area and stairs that lead to the basement. The carpet is very light and has a lot of high traffic areas, but they did a great job. They also took special care of the furniture, putting little styrofoam blocks under the legs of each piece. In addition to doing a great job, they are also very trustworthy. They cleaned our carpet while we were away on vacation and I would not think twice about having them do that again. We will definitely Pinnacle Eco Clean again in the future.
Description of Work: Cleaned carpet in large living room / dining room area and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

JOYCE N.
12/2014
5.0
carpet cleaners, house cleaning
  + 0 more
.I just moved in and the stairway carpet was really dirty. My three dogs also track dirt into the house.We had a bad snow fall last night but the cleaning service was on time and efficient. Everyone at the company was pleasant. The carpet looks very clean and no bad smells. I would use them again
Description of Work: Cleaned stairway carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Dorsey D.
10/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
My kitchen floor and entryway are ceramic tile. Both have been cared for over the years but never professionally cleaned and the grout had darkened and accumulated some stains. Piinacle came out a couple days after I called and prepared an estimate which I accepted, and two workers showed up to do the job within less than two weeks. They did all the heavy lifting (moving fridge, table, benches, etc.) and used a combination of manual and automated tools to clean and seal the floor and then replaced the furniture. The job took about two hours and the floor looks like new. Workers were courteous and careful, price seems reasonable to me for all that was done and the results are terrific. I have no hesitations about recommending or calling Pinnacle again for this or the other services they perform.
Description of Work: Grout & tile cleaning & sealing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kathleen D.
10/2014
5.0
carpet cleaners
  + -1 more
I hired them to clean stairs and hallway. I had this done before by another company. This cleaning was soooooo much better and really got the dirt out. The stairs look like rug was just installed.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Carl G.
10/2014
5.0
upholstery cleaning
  + -1 more
All but the most stubborn stains/dirt was removed from 6 year old sofas. Very happy with the results.
Description of Work: Cleaned 2 sofas

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Doug N.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Everything about the service was performed as advertised and expected
Description of Work: cleaned couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Judith S.
09/2014
1.0
carpet cleaners
  + -1 more
I called and left a message that I wanted to set up an appointment to have my carpets cleaned. I left contact information on the recording. I did NOT receive any call back. I am going with another company.
Description of Work: Did NOT return call to schedule an appointment.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Pinnacle Eco Clean Inc.
We are very sorry, but we have no record of receiving your message...the only thing we can think of is that perhaps we inadvertently deleted it, or perhaps our voice mail "ate" it? Again, we apologize; we certainly try our best to return ALL calls; answering the phone and returning messages promptly is the "lifeblood" of any small business! We hope you are able to find a business that takes care of your needs; if you still need a carpet cleaning service, we would be happy to take care of you. We highly value all of our clients that are Angie's List members!

Patricia H.
08/2014
5.0
carpet cleaners
  + -1 more
The experience was good. The service was good. Their price was competitive. They were right on time.
Description of Work: I used Pinnacle Eco Clean Inc. They cleaned our living room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dana S.
08/2014
5.0
carpet cleaners, house cleaning
  + 0 more
We've got a lot of pets and a toddler so things get pretty dirty. Both the carpet and sofa are relatively new but had seen there share of toddler accidents and pet fur. Pinnacle did a great job cleaning it all up and getting rid of the dog-ish smell in the (super thick) carpet. I tried cleaning it with my upright steam cleaner but it never seemed to get the smell or all the fur out.
Description of Work: Cleaned living room carpet and a large sectional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joel S.
08/2014
5.0
carpet cleaners
  + -1 more
Showed up on time and did a terrific job. Definately will use them again!
Description of Work: Cleaned up a terrible spill of soup from our carpet and clean several other carpets such as stairs and hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David J.
08/2014
5.0
oriental rug cleaning, upholstery cleaning
  + 0 more
I would give them the highest rating. I think that they did more than what was on the big deal and that the price of the service was more than the big deal price. I think that their price was on the high side because we had several rugs cleaned. I liked everything about them. They were very professional and they showed up on time. They were very nice and they did what they said that they were going to do. They were thorough. We got to watch them clean the upholstery because we were here and I think that they just took all kinds of time and care with it. The rugs also came back in a timely fashion. We will definitely hire them again. I am sure that their price was fair.
Description of Work: We used the big deal that we purchased from Pinnacle Eco Clean maybe a couple of months ago for rug and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah G.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very well- although the stains on the carpet in one closet could not be removed due to the source and age of the stain.
Description of Work: cleaned several rooms of carpeting as well as an ultra suede couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Rosemary C.
06/2014
5.0
carpet cleaners
  + -1 more
wonderful job, he really worked hard as my daughter's tiny dog peed several times without our knowlege. the carpet was only one year old. no odor at all after it was done. I will definitely use this company in the future.
Description of Work: Carpet cleaned bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Patti C.
06/2014
5.0
carpet cleaners
  + -1 more
They were able to get out spots. There were additional fees for additional rooms.
Description of Work: I purchased a $47 Big Deal for $85 worth of carpet cleaning. They cleaned several rooms of carpet, almost all the rooms in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD S.
06/2014
5.0
carpet cleaners
  + -1 more
That went just fine. They showed up on time, they got the job done quickly and it cost exactly what they said it would cost. I got what I expected: clean carpets on time for the money I expected. They called ahead of time to make sure that I was home and that I was expecting them, and they came around and it was fine.
Description of Work: Pinnacle Eco Clean cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Viviane S.
05/2014
5.0
carpet cleaners
  + -1 more
Awesome, they look like new ... and they were very soiled with small kids and all.
Description of Work: Cleaned carpet on stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Leigh H.
04/2014
5.0
carpet cleaners, house cleaning
  + 0 more
They showed up exactly as scheduled. Both the people were extremely polite and professional. The cleaning was very thorough, and they did an excellent job. The carpet looks like new. There was a stain on the floor where I had a fish tank in the past, and they got the discoloration completely out. They took their time and did a great job, didn't rush through it at all. I like that they are an eco-friendly cleaner, as I have a 5 year old that spends a lot of time on the floor, and no harsh chemicals were used. The charge was exactly as it was quoted to me via e-mail, and there was no attempt to sell me any services other than what I had asked for.
Description of Work: Cleaned carpets in 3 upstairs bedrooms, plus stairs, landing and downstairs living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Mary S.
04/2014
5.0
upholstery cleaning
  + -1 more
I purchased an Angie's List Big Deal for this service and it was great. They did a great job and were professional. I would tell my friends or family members about this service. The final cost was the same as the estimate.
Description of Work: I used Pinnacle Eco Clean for upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

monica H.
04/2014
5.0
carpet cleaners
  + -1 more
Kevin was early! efficient and did a great job. Was worried that the hoses would rub on the twists and turns of the walls and mar them but they didnt ( was just painte). Carpets came out better than expected. Overall I was very pleased with the service and would recommend this provider. My issues are only with the wording of the ad- and subsequent extra money that I owed Kevin( he was courteous about ti). Ad says 47 dollars for service, minimum of 2 rooms. Usually when I get an angies list deal it is as it reads. I assumed the 47 was for 2 rooms. It was for one, I subsequently owed him a minimum of another 47 for the second room, then had him do a third ( my choice). So he did a great job but the details were not at all clear from the ad.
Description of Work: basement carpeting/hall and stairs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Barbara G.
04/2014
5.0
oriental rug cleaning
  + -1 more
They charge $47 for each of the rugs. They did a really nice job. It smelled good too.
Description of Work: I have used Pinnacle Eco Clean Inc. They cleaned couple of area rugs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN B.
04/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They were very good. They took their time and very thorough. They did a really nice job. The carpet was dry when they left.
Description of Work: I used the services of Pinnacle Eco Clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Contact information

215 Mushroom Blvd Suite 1803, Rochester, NY 14623

www.rochestercarpetcare.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Fireplaces,
Drapery Cleaning

FAQ

Pinnacle Eco Clean Inc. is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Pinnacle Eco Clean Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pinnacle Eco Clean Inc. offers free project estimates.
Yes, Pinnacle Eco Clean Inc. offers eco-friendly accreditations.
No, Pinnacle Eco Clean Inc. does not offer a senior discount.
Yes, Pinnacle Eco Clean Inc. offers emergency services.
Yes, Pinnacle Eco Clean Inc. offers warranties.
Pinnacle Eco Clean Inc. offers the following services: Residential and commercial carpet & area, oriental rug, steam, upholstery, ceramic tile & grout cleaning.
Please Inquire

Contact information

215 Mushroom Blvd Suite 1803, Rochester, NY 14623

www.rochestercarpetcare.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed