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Fish Window Cleaning

Window Cleaning, Gutter Cleaning, Pressure Washing

About us

Hello my name is C.B. Schottland and I am the President of Fish Window Cleaning here in the greater Rochester, NY area. For customers calling within the Buffalo area, please utilize (716) 565-3474 as the main phone number. Here are some of the benefits of working with Fish Window Cleaning: •Guaranteed satisfaction or we redo it until you’re completely satisfied! • Friendly, thoroughly screened employees with clean criminal background checks. • For your comfort our cleaners are always uniformed. • $6,000,000 General Liability and Workers’ Compensation Insurance. • All employees are bonded (theft insurance). • Customized cleaning to meet your budget requirements. • Reliable, year-round cleaning schedules; right through our Western NY winters! • Payment options, we accept all major credit cards. • 40-years of National experience. We provide free estimates for all jobs both commercial and residential.

Business highlights

20 years of trusted experience

Services we offer

Commercial & Residential Window Cleaning, Mirrors, Skylights, Chandeliers, Ceiling Fans, Gutters, Pressure Washing & Awning Cleaning.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6226 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
12%
3
5%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 51-75 of 226 reviews

donald R.
06/2017
3.0
window cleaning
  + -1 more
it was a lot of windows, so they came right away and looked at job and said they would give me an estimate in a week or 2. I never heard back from them
Description of Work: clean windows
Rating CategoryRating out of 5
Yes, I recommend this pro

christine e M.
06/2017
5.0
gutter cleaning
  + -1 more
They were prompt and did a good job.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael M.
06/2017
1.0
gutter cleaning
  + -1 more
Shoddy work. The gutters I can see from second floor windows are still clogged with debris. Second floor gutter not cleaned either, it overflows the sides almost immediately when it starts raining.
Description of Work: Gutters cleaned

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Fish Window Cleaning
Sorry to hear that you are having issues with the job we performed. We do have a 100% customer satisfaction guarantee. We will attempt to contact you to see if we can come back and resolve these issues. CB Schottland President Fish Window Cleaning

Charles D.
06/2017
2.0
gutter cleaning, window cleaning, pressure washing
  + 1 more
They never provided estimates for doing any of the requested work. They declined to do any work after I sent them several gentle e-mail reminders over multiple weeks. They cited unspecified safety concerns for their decision to decline the work. They claimed the delay in answering the reminders was that they had the wrong email address, but, of course, they seemed to be able to send me some e-mails just fine when I originally paid for the service. No other service provider has ever refused to do work on my property including other gutter cleaning businesses Last email was from Andrew Yates, General Manager. When asked to provide more specific details of their concerns, they just stopped answering my inquiries. Maybe I was the one unlucky customer. I can't comment on the work they do, since they did no work for me. I finally requested a refund from Angie's List. That part seemed to go smoothly,
Description of Work: gutter cleaning, window cleaning, power washing

Rating CategoryRating out of 5
responsiveness
2.0


Amy V.
06/2017
5.0
window cleaning
  + -1 more
They were prompt, did a great job, and were in and out of here FAST. The office people are a delight to work with, as well.
Description of Work: Fish came to clean all of my windows, inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joni H.
06/2017
5.0
gutter cleaning
  + -1 more
I only marked fair on Punctuality and Responsiveness, as the first appointment was missed by them, and they did not contact me to reschedule another appointment . After a week, I contacted them. That time the appointment was kept and the service was great.
Description of Work: Gutter cleaning. I also had a quote for windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Daniel K.
06/2017
5.0
pressure washing
  + -1 more
My vinyl sided house was filthy. I was looking for an offer and saw one from Fish last May and bought it. Zach showed up at 9:20 (a B for punctuality as he was supposed to be there by 9) and did an excellent job. The house looks clean again. The other B I gave was for the price. There were other offers later for less however, I doubt the other companies would surpass the results I got from Fish. If I could give higher than an A I would.
Description of Work: Power Wash House

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$315

Allayne Y.
06/2017
5.0
gutter cleaning
  + -1 more
Excellent. Scheduled promptly and completed the job soon after I purchased the deal. Cleared up after finished.
Description of Work: gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jeff W.
06/2017
5.0
gutter cleaning, window cleaning
  + 0 more
Gutter cleaning. After I asked for an estimate I n window cleaning, I was advised that if the price was within my budget, that they do them after cleaning gutters. The price was well within my budget, even cheaper than I expected. When finished, my windows were crystal clear with no mess. Excellent professionals.
Description of Work: Gutter cleaning. After I asked for an estimate I n window cleaning, I was advised that if the price was within my budget, that they do them after cleaning gutters. The price was well within my budget, even cheaper than I expected. When finished, my windows were crystal clear with no mess. Excellent professionals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Linda H.
06/2017
5.0
window cleaning
  + -1 more
The workers were on time and worked quickly and efficiently. Overall, interactions with the owner were very professional.
Description of Work: inside and outside windows washed, including storms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James S.
06/2017
5.0
pressure washing
  + -1 more
It took them about 2hrs. and they worked throughout the time. We were impressed by how polite and friendly the two workers were and in how thoroughly they did the job.
Description of Work: Power washed our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Scott H.
06/2017
5.0
window cleaning
  + -1 more
great job; missed one window; cleaned garage window which was a bonus
Description of Work: window cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Ian B.
06/2017
1.0
window cleaning
  + -1 more
didnt , trying to get my money back now
Description of Work: I bought a coupon from angies list for window cleaning. The business came to look at the job , price went from $79 to$300..............Way to much , never paid that much for this kind of service service I have used in the past

Rating CategoryRating out of 5
value
1.0
responsiveness
4.0

$79

Response from Fish Window Cleaning
Hello [Member Name Removed], Sorry you were disappointed with the added cost of cleaning your home with storm windows. Just a quick note: removing, cleaning and reinstalling storm windows is a much longer, tedious process than simply cleaning standard windows in homes. The extra cost is directly related to the time it take for that process. With that said, I completely understand your concerns and would be happy to assist you in getting your money back from Angies List. Please let me know if you would like me to work with you on the refund. Have a great day, CB Schottland President Fish Window Cleaning

Theresa H.
06/2017
5.0
window cleaning
  + -1 more
Very nice people worked fast and did a great job.
Description of Work: I had all my windows washed inside and out. The screens were cleaned and also the sills.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Berdia Y.
05/2017
4.0
window cleaning
  + -1 more
the window clean on the outside, work done is GOOD!
Description of Work: outside windows

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$79

Dennis T.
05/2017
4.0
window cleaning
  + -1 more
Prompt, professional, and friendly. Quality work.
Description of Work: Window cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$140

Val P.
05/2017
5.0
gutter cleaning
  + -1 more
Efficient and effective. Can't ask for more than that!
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosanne R.
05/2017
5.0
gutter cleaning, window cleaning, pressure washing
  + 1 more
Great! They worked on a Saturday morning because it was raining hard the day it was scheduled. They do not normally work on Saturday. They were pleasant and did a great job.
Description of Work: clean and power wash gutters and house clean windows inside and outside

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan H.
05/2017
4.0
gutter cleaning
  + -1 more
Fine. Did not bother to reconnect downspouts that were misaligned with gutters while doing the job
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim G.
05/2017
5.0
window cleaning
  + -1 more
The Fish team did a great job. The work they performed was excellent, and they were very courteous and professional. I look forward to working with them again.
Description of Work: Interior and exterior window washing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Patrice W.
05/2017
5.0
window cleaning
  + -1 more
Work was done quickly and efficiently
Description of Work: Window cleaning inside and out

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Joseph S.
05/2017
5.0
window cleaning
  + -1 more
They showed up on time and quickly and professionally cleaned the windows.
Description of Work: Windows Cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Alexandra S.
05/2017
5.0
window cleaning, pressure washing
  + 0 more
The company did a great job. We will gave them come back again.
Description of Work: We had the house power washed and windows cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne F.
05/2017
5.0
window cleaning
  + -1 more
Well. Quick and windows look fantastic. I will hire them every year!
Description of Work: I had someone clean all my windows and screens inside and out. I was amazed at how fast this young girl was. She did a great job! Also she left her jacket at my house. It's there if she wants it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie A.
05/2017
3.0
window cleaning
  + -1 more
See above We like using Angie List deals to evaluate businesses to see how there customer service is. We have hired multiple other contractors through Angie's List to have other work done at our house without the hassle we have experienced with this contractor.
Description of Work: Purchased Angie's list deal to evaluate how well this company performed. Looking for new company to clean windows of house. Purchased deal back in March and requested windows be cleaned in May and gave multiple dates. Also sent email explaining I needed a combo of interior and exterior windows cleaned and wanted to do Angie's list deal only not full window cleaning. Email response stated would receive estimate withing two weeks. Estimate finally arrived 6 weeks later and quote for entire house window cleaning. Called office and reiterated only wanted deal performed and was told manager would have to contact me. After almost a week received message from manager to call. After multiple phone tag calls finally started emailing manager so I had written record of correspondence. I believe it took around 2 weeks to finally get agreement that only certain windows would be cleaned and scheduled to be cleaned before end of this month. As mentioned previously I was looking for a new service and will continue to look after dealing with this company. I requested in both writing and in conversation the same window cleaning request multiple times- the company wanted to sell me the whole house window cleaning package and did not hear or listen to my request. My spouse was fed up with the company and was willing to forget the whole thing since it was taking so long and was getting frustrated with the whole experience.

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
2.0

$79

Contact information

2604 Elmwood Ave Ste 128, Rochester, NY 14618

http://www.fishwindowcleaning.com/rochester

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Pressure Washing

FAQ

Fish Window Cleaning is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Fish Window Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Fish Window Cleaning offers free project estimates.
Yes, Fish Window Cleaning offers eco-friendly accreditations.
No, Fish Window Cleaning does not offer a senior discount.
No, Fish Window Cleaning does not offer emergency services.
No, Fish Window Cleaning does not offer warranties.
Fish Window Cleaning offers the following services: Commercial & Residential Window Cleaning, Mirrors, Skylights, Chandeliers, Ceiling Fans, Gutters, Pressure Washing & Awning Cleaning.

Contact information

2604 Elmwood Ave Ste 128, Rochester, NY 14618

http://www.fishwindowcleaning.com/rochester

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM