James Crowley Plumbing & Heating has been serving the Rochester, NY community and its neighboring suburbs for over 80 years doing both residential and commercial plumbing & heating.
Founded in 1928, we are still a family owned and operated business, now 3 generations strong. Honesty, integrity, superior service and quality workmanship are the pillars on which our company was built, and those same values continue to be the cornerstone of our business today.
So when you have plumbing or heating needs, call us and we can help you. Take a look at our Services page for all of the things that we can do for you!
Description of Work: I needed my outside water faucet replaced - it was a frost free one. They were actually able to come the same day I called them since they were already in the area. I loved that they were able to give me a rough idea of estimate over the phone with the details I provided them and the actual work was well within the estimate. They were fast, efficient, left no evidence that they had even been there except for the new parts! the only thing I was disappointed in was the appearance of the water tap itself - I thought it appeared to be somewhat cheap construction and I mentioned this to them - they assured me it is industry standard and will withstand our Rochester winters. Mr. Crowley was great to work with and even sent me a thank you card for using his business. I will certainly use their services in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Blake M.
06/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: They repaired a leaky sink, replaced a leaky garbage disposal (With a high quality disposal), fixed replaced several outside faucets that required re-plumbing into the house. The plumber was so awesome, that he even smelled a slight gas leak, and said, here, let me tighten the packing... A minute or two later, done... No leak, no charge. Great folks. I highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Kathleen R.
04/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Mr. Crowley returned our call and gave day & time that he could do repair on toilet. He arrived at promised time and immediately set to work on toilet, replacing flush valve, flapper, & flex hose. He was quick, courteous, and knowledgeable about his trade. We would definitely call him for any future plumbing repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Kathryn C.
09/2012
5.0
plumbing
+ -1 more
They did a professional job that we've been very pleased with. They explained costs and asked permission before doing anything.
Description of Work: We had a leak under the kitchen sink. Called that morning and they came in the early afternoon. Very polite and excellent work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Anne R.
01/2012
5.0
plumbing, drain cleaning
+ 0 more
I've used Crowley for a number of jobs over the years. I actually grew up on the same street as the founder of the company, so I guess there is some allegiance, but still, I find they are trust worthy and dependable. Very important to note, that despite being new to Angies's list....I was thrilled to see a vendor I've used in the past, and decided to stay with them when the neeed arose!
Description of Work: I noticed a backup in my laundry tub...but it was food type stuff...rather disgusting! I called Crowley early Friday morning, first day of nasty winter weather. They were very responsive! Jimmy Crowley originally scheduled me for between 10-12, but due to the weather, that had to be delayed. Jimmy communicated with me, throught the day, and John arrived just before 2. Apoloigized for being late...it was really due to the weather. After thourough invsestigation, he discovered the issue and resolved it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
mary l H.
01/2012
5.0
plumbing
+ -1 more
The Crowleys came right on time and went right to work. The drain system was Mickey Moused when installed which made getting to the access point a little more difficult...They removed the fittings and snaked the entire line. Informed me that leaves from a downspout had gotten into the drain system and broken down into a beautiful compost that gardeners love but drains? not so much. Took about two hours to complete the job....they were quick and polite and didn't say a word about my messy basement...didn't hit their heads once. I am now once again able to do more than one load of laundry a day. Yeah!! They even sent me a thank you card ...now how nice is that?
Description of Work: Had two side by side washtubs that were backing up or not draining. Crowley snaked the entire line. Water goes down the drain as it should. The end.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Junette B.
10/2011
5.0
drain cleaning
+ -1 more
They make it quick and easy. They are professional and prices are also reasonable. They are very nice and I would highly recommend them. I plan on using them again soon!
Description of Work: Drain cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark H.
09/2011
4.0
plumbing
+ -1 more
Overall it was fine. As far as the work, it was fine. I thought it was ridiculously overpriced for what they did in the amount of time they were here. They were here for less than an hour. They were professional. That was not a problem.
Description of Work: Crowley Jas Plumbing & Heating soldered a pipe in the basement that was leaking.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$250
Clifford M.
07/2011
5.0
drain cleaning
+ -1 more
I use him all them time. I was very satisfied with their services. I can call them up and they know who I am. I can have them come when I'm not there. Their price is good. They have good experience and good pricing. They can't improve anything at all. It's always excellent results from hot water heater to plumbing they are always able to fix it.
Description of Work: They unclogged a backed up sewer for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angelo C.
07/2011
5.0
plumbing, drain cleaning
+ 0 more
Drains in house wouldn't drain. Crowley came right out. snaked drain. took about an hour start to finish. no problems since. would highly recommend.
Description of Work: Cleaned out the clogged sewer drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Eric N.
06/2011
5.0
plumbing, water heater repair, drain cleaning
+ 1 more
I was very pleased. They were coutrous and prompt and reasonabled priced. They are also clean and neat.
Description of Work: They fixed a faucet in my bathtub and installed hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary P.
05/2011
5.0
plumbing, gas leak repair
+ 0 more
First of all, the category that I chose "Gas Leak Repair" was the closest I could come to the actual situation. Secondly, I always tell the services that I called that I got their names from Angie's List, so that they know I will be rating their service. Finally, mom has 'occasional' dimentia and I was concerned that if she became confused, she might become fearful. The company was extremely cooperative with scheduling, and understood my concerns. They were on time, and the estimate was true. The service man called me from mom's after the job was done as I had requested, and was so very nice and friendly. I asked him to put mom on the line, and she said that everything was just fine and that he was a nice man. You can imagine the relief that I felt when I heard this, since I was unable to be there myself.
Description of Work: My mother's old gas stove was defective so she purchased an electric one. I arranged for Crowley plumbing to disconnect & cap off the gas line. Had to coordinate this at the last minute, plus schedule it so mom's time without a stove (between gas shut-off & new stove installation) was minimized. Also I wouldn't be in town and was concerned about mom's impression of any service man who arrived. I asked to be called if there were any issues, and when the job was completed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$83
CHARLEEN H.
01/2011
5.0
plumbing
+ -1 more
Everything was fine. The guy was prompt. The price was good. He did a really good job. I wouldn't hesitate to use them again.
Description of Work: I hired Crowley Plumbing to re-do the plumbing for my kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
GINNY W.
09/2010
5.0
plumbing, drain cleaning
+ 0 more
Jim responded quickly to my call & scheduled an appointment for the next day. He called to indicate how long it would be before his arrival. He explained the options clearly and proceeded to accomplish all the required elements. The work is very well done and the areas were clean when he left. I have already recommended this company to friends and was given their name by a previous customer who was very pleased. And today I received a thank you note for doing business with them. An excellent experience from start to finish & with an older home, I'm planning on calling for other projects.
Description of Work: Old garbage disposal was removed as were deteriorating pipes under the sink. Drain was cleared and new pipes were installed as were new baskets/basket holders.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
IRWIN H.
03/2010
4.0
plumbing, drain cleaning
+ 0 more
Guy got her about 8:30 am on Thursday 3-4-10. He tried for about a half hour to clear the drain. needed extra help . came back about 10:00 am with another guy and a large machine . took about 1hour to clear blockage. They recomended that i call city water dept to see if thir was a blockage in sewer . City came later in the day left note saying thier was no blockage in sewer.
Description of Work: my basement had some standing water. The drain from the house to the street was plugged. They got the 50foot snake with 2in cutter and solved the propblem for now i hope.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$259.2
Larry S.
11/2009
5.0
plumbing
+ -1 more
I am hiring them again for the re-plumbing work because of the very good response that I got from the plumbing work. Everything was best about them and that's why I am going to use their services again.
Description of Work: I used the services of Crowley Jas Plumbing & Heating for some plumbing work in early November. I am also having them do some re-plumbing in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Noah L.
09/2009
5.0
plumbing, drain cleaning
+ 0 more
Charming and personable visit; worked patiently until problem was solved (2 hours+)
Description of Work: Unplugged and cleaned storm drain in basement to allow water to exit. Carefully Removed objects jammed deep in drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$175
IRWIN H.
07/2009
4.0
plumbing
+ -1 more
About a month ago my upstairs toilet did not seem to flush all the time or it went down slow. Called Crowley Plumbing for my day off from work . Then all of a sudden the toilet seemed to be working, but the wash basin next to my washing machine would not drain. Wednesday July 1, 2009 they came over evaluated the problem and fixed it by using the snake machine.
Description of Work: Removed stoppage from building sewer with snake machine.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Liz S.
01/2009
4.0
plumbing
+ -1 more
Moved in to the house with a credit for repairing the broken shower. Picked Crowley off of Angie's list, they had Jimmy come in the same day for an estimate. They made an appointment but had to call and reschedule a day later, they were courteous and apologetic. The repairman, Dale, showed up on time, and took about 2.5 hours to complete the job. He was very conversational and polite. In the course of repair he mentioned a few other things that might need work, but I never felt pressured into additional repairs.
Description of Work: Replaced broken 3 handle shower with a single handle shower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$540
kenneth C.
11/2008
5.0
plumbing
+ -1 more
It was great. The entire process took less than a week. They arrived for the look-see the day we called and returned two days later to do the installation. This is a small family-run business, and yes there really is a Mr Crowley. (Actually at least two of them). They were neat and tidy and provided good information on use and care of the installation.
Description of Work: Provided and installed a new (up-scale) kitchen faucet. This required making one visit to check out the installation to make sure the right part was obtained to install and then returning to make the installation. The price might seem expensive, to some, but the faucet alone was a good part of the expense. They did a good job and you often (at least in this case) get what you pay for. A good job for an honest price.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
DEAN H.
08/2007
5.0
plumbing
+ -1 more
This was not a very big job as it was just something that the inspector had required me to do before selling the house. It was just simple stuff. Crowley did a good job and I have used them before. They have never given me any problems. They got the job done as they were supposed to. I have also recommended them before to others.
Description of Work: Crowley removed a few old pipes and replaced them with new ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Kathleen C.
07/2007
5.0
plumbing
+ -1 more
The jobs Crowley has done, have gone very well. They have been prompt and responsive. They have experience working in my neighborhood and are familiar with the housing stock and the kinds of problems, that can arise with older houses. They were able to diagnose the leak (which two other plumbers failed to do) and fix it. Although, it could have cost them the job, because of the additional expense, they said they would only use copper piping, because they felt other materials would only give a temporary fix. When the new shower head proved to be too short, they came back and extended it. Overall, they have been honest and reliable and easy to work with.
Description of Work: Crowley has cleaned the basement drains and replaced the leaking pipes from the bathtub with new copper piping. Also, replaced shower/bath tub fixtures.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
08/2006
5.0
plumbing
+ -1 more
I liked that Crowleys Plumbing was prompt. Their price beat any price in town. The service guy was very informative. I would recommend them to others.
Description of Work: Crowleys Plumbing came out and did a roto-roter on my outdoor pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
07/2006
5.0
plumbing
+ -1 more
The same guy comes all the time from James Crowley Plumbing. He's a great jokester and a nice guy to have working in your home. They seem to be a family business and very personal.
Description of Work: James Crowley Plumbing installed new faucets and plumbing for the shower.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Natural Gas Lines,
Water Heaters,
Heating and Air Conditioning
FAQ
Crowley Jas Plumbing & Heating is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
No, Crowley Jas Plumbing & Heating does not offer free project estimates.
No, Crowley Jas Plumbing & Heating does not offer eco-friendly accreditations.
No, Crowley Jas Plumbing & Heating does not offer a senior discount.
Yes, Crowley Jas Plumbing & Heating offers emergency services.
No, Crowley Jas Plumbing & Heating does not offer warranties.
Crowley Jas Plumbing & Heating offers the following services: Repairs. Sewer cleaning. Televising sewers. Drain cleaning. Bathroom remodeling. Sump pumps. Garbage disposals. Faucets. Toilets. Backflow preventers installed & tested.