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Founded 2002 • With Angi since January 2011
189 Berkeley St
Rochester, NY 14607
06/01/2020
Gary M.
Went very well for the repair there guys came in and diagnose the problem within 20 mins and replaced it in another 10 mins and they checked my central air at the same time. I recommend Todd Kiley and Stephan Jr anytime thank your guys very much I am very greatful.
Description of Work
Replace my Electric heat kit in my Electric Air handler
Category appliance repair,heating & air conditioning/hvac
06/01/2020
Stephan L.
It went Excellent Todd and Stephan Jr were awesome they installed my central air in a matter of a couple hours and Todd gave me a great price. Todd I know there is people they said bad reviews but they are diffently wrong I am going to recommend you to my father next thanks so much
Description of Work
Heating and Air conditioning
Category heating & air conditioning/hvac,insulation
10/08/2018
Sharon Q.
Run! The owner Todd sent a shady scam-artist out to do the work. The guy supposedly took care of a coolant leak by injecting system with some temporary goop, which only lasted a week and made system even worse. When they were leaving (after I thought they fixed the ac/heating system) I asked if they repaired ice machines, at which time Todd's employee, Steve Leach, said yes. Over the coarse of several days, he kept asking for money for parts, which he claimed he had to go out and get at random times. They would always cost more than he initially said, requiring him to return to me and ask for another $100 etc. The major part was a so-called "new compressor" which originally cost $450, then $600, then $700 (like a **** *** I kept giving him money) and after the repeated syphoning of money, he got one last payment of $600 --the machine was still not fixed--but he claimed he needed the money to finish the job--and I never saw him since. That was 1 month ago. No call, no return visit, the last thing he said was "thanks for the cheque I will be back first thing in the morning." I called more than 30 times, the only time he answered the phone was when I called from a different phone number. When he answered, he came up with some story on how he was robbed etc. etc. and he was luring and sounded like he was on pain pills or heroin. When I told his boss (Todd) he seemed to shrug it off and said "oh we don't fix ice machines," and when I asked about the slurred speech and disappearance routine (2 weeks at this point) Todd replied "Oh, Steve has narcolepsy." Yep, I must be the dumbest person alive. I called another company who looked at the compressor they sold me, who claimed it was not new but 30 years old!!!!--and doesn't work! ! Needless to say this company is a fraud! Even if Todd isn't a crook himself--he hires, scumbag drug addicts who are--and he is even more naive than I am.
Description of Work
repair of Heating and Air conditioning
Category heating & air conditioning/hvac
01/03/2017
Patricia T.
Professional & very thorough plus great information on how to improve things without trying to SELL me upgrades.
Description of Work
Furnace cleaning.
Category heating & air conditioning/hvac
12/17/2016
paul D.
not much actual work done,furnace cover removed inside of furnace cleaned with vacuum and cover replaced .no mention of any further service needed at that time
Description of Work
I had this 22 point furnace cleaning and inspection done in early August and now 12/17 2016 I had to pay another contractor to come out and perform cleaning which should have been done as part of my original service.very disappointed and will be contacting this contractor seeking a full refund
Category heating & air conditioning/hvac
10/23/2016
Fernando P.
Tod arrived as arranged and quickly performed the inspection and cleaning.
Description of Work
Furnace clean and inspection
Category heating & air conditioning/hvac
03/21/2016
Terence G.
Todd thoroughly checked the operation of the furnace. He vacuumed out the unit and cleaned the flame sensor because it was corroded. He advised having the ducts cleaned to help eliminate dust and odors. I asked about replacing my broken A/C unit and he said that he would send me a quote to do so.
Description of Work
Cleaned and checked my gas furnace
Category heating & air conditioning/hvac,air duct cleaning
07/13/2015
Barbara K.
The problem was a circuit breaker. Not a big deal, but he could have charged for the service call and didn't. I am VERY impressed and grateful because it's going to be a warm weather week.
Description of Work
We bought a central air unit from this company over a year ago. We needed service for something that was the result of old wiring in the house. They took care of that in a very timely way, especially since it was June and getting warm. Today I called them at 8 p.m. expecting to get voice mail. Amazingly they answered the phone because they were still on the road. They stopped at my house within 15 minutes.
Category heating & air conditioning/hvac
05/19/2015
Tim R.
It went well. The water pump that was installed had an issue and when it leaked, the technician came and looked at it and told my daughter it was a problem with the water heater. It was in fact the pump and we had to get him back the next day to fix it. We had some questions about the thermostat he chose to install. It didn't seem to run the furnace as efficiently as it should have. However, we researched and found that the Rheem EcoNet thermostat would be better. He came back and installed that one. Since it was brand new on the market, it took a couple of trips and some research to get it wired properly. Once wired, we did the research to get it set up correctly. It was so new that Rheem had not yet released the wi-fi module needed to allow it to be controlled remotely. We worked with Rheem to get the proper parts finally and installed them ourselves. He was responsive to our initial issues and made everything right.
Description of Work
replaced 20+ YO furnace with new high efficiency furnace
Category heating & air conditioning/hvac
Service Provider Response
Thank you for taking the time to write a review. And thank you for being the test pilot on the new to the market thermostat. Your patience was much appreciated!03/21/2015
Ed A.
Replacement went well. I enjoyed conversation with the technician during the replacement. He explained the service being performed. He also had another technician with him, who he was training.
Description of Work
Replaced Blower
Category heating & air conditioning/hvac
Service Provider Response
Thank you for taking the time to provide your feedback. We enjoyed working for for you!Carpet cleaning and air duct cleaning in Rochester and Buffalo, NY Trust Rapid Dry for Fast and Thorough Work. Rapid Dry has cleaned more than 15,200 homes over the past decade. We take pride in our work and are committed to your satisfaction. We use hot water extraction to deep clean your carpets. Our air duct cleaning services brush and sanitize your ducts to rid them of allergens and pollutants. We will make your home feel fresh and clean.
Graves Brothers Home Improvement has been locally-owned and operated in Upstate N.Y. since 1977. As one of the fastest growing businesses in the region, they offer their residential and commercial clients Roofing, Siding, Windows, and other Home Improvement services. Graves is a nationally-recognized contractor that has been repeatedly named a Top 100 company in the region as well as one of the top 500 home improvement companies in the United States, annual Angie’s List certification holder, countless product certifications, and more. Graves Brothers services Upstate and Western New York and the Finger Lakes Region from their facilities in Rochester, Buffalo, and Syracuse.
Air Quality Systems, Air Conditioners, Heat Pumps, Furnaces, Boilers, Air Handlers, Packaged Units, Comfort Controls, Humidifiers, Air Cleaners, In Floor Heating & Hot Water Heaters.
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Berkeley Heating & Cooling is currently rated 4.8 overall out of 5.
Berkeley Heating & Cooling is open:
Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Berkeley Heating & Cooling accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal
Yes, Berkeley Heating & Cooling offers free project estimates.
Yes, Berkeley Heating & Cooling offers eco-friendly accreditations.
No, Berkeley Heating & Cooling does not offer a senior discount.
Yes, Berkeley Heating & Cooling offers emergency services.
No, Berkeley Heating & Cooling does not offer warranties.
Berkeley Heating & Cooling offers the following services: Air Quality Systems, Air Conditioners, Heat Pumps, Furnaces, Boilers, Air Handlers, Packaged Units, Comfort Controls, Humidifiers, Air Cleaners, In Floor Heating & Hot Water Heaters.