Berkeley Heating & Cooling

Went very well for the repair there guys came in and diagnose the problem within 20 mins and replaced it in another 10 mins and they checked my central air at the same time. I recommend Todd Kiley and Stephan Jr anytime thank your guys very much I am very greatful.

It went Excellent Todd and Stephan Jr were awesome they installed my central air in a matter of a couple hours and Todd gave me a great price. Todd I know there is people they said bad reviews but they are diffently wrong I am going to recommend you to my father next thanks so much

Run! The owner Todd sent a shady scam-artist out to do the work. The guy supposedly took care of a coolant leak by injecting system with some temporary goop, which only lasted a week and made system even worse. When they were leaving (after I thought they fixed the ac/heating system) I asked if they repaired ice machines, at which time Todd's employee, Steve Leach, said yes. Over the coarse of several days, he kept asking for money for parts, which he claimed he had to go out and get at random times. They would always cost more than he initially said, requiring him to return to me and ask for another $100 etc. The major part was a so-called "new compressor" which originally cost $450, then $600, then $700 (like a **** *** I kept giving him money) and after the repeated syphoning of money, he got one last payment of $600 --the machine was still not fixed--but he claimed he needed the money to finish the job--and I never saw him since. That was 1 month ago. No call, no return visit, the last thing he said was "thanks for the cheque I will be back first thing in the morning." I called more than 30 times, the only time he answered the phone was when I called from a different phone number. When he answered, he came up with some story on how he was robbed etc. etc. and he was luring and sounded like he was on pain pills or heroin. When I told his boss (Todd) he seemed to shrug it off and said "oh we don't fix ice machines," and when I asked about the slurred speech and disappearance routine (2 weeks at this point) Todd replied "Oh, Steve has narcolepsy." Yep, I must be the dumbest person alive. I called another company who looked at the compressor they sold me, who claimed it was not new but 30 years old!!!!--and doesn't work! ! Needless to say this company is a fraud! Even if Todd isn't a crook himself--he hires, scumbag drug addicts who are--and he is even more naive than I am.

Professional & very thorough plus great information on how to improve things without trying to SELL me upgrades.

not much actual work done,furnace cover removed inside of furnace cleaned with vacuum and cover replaced .no mention of any further service needed at that time

Tod arrived as arranged and quickly performed the inspection and cleaning.

Todd thoroughly checked the operation of the furnace. He vacuumed out the unit and cleaned the flame sensor because it was corroded. He advised having the ducts cleaned to help eliminate dust and odors. I asked about replacing my broken A/C unit and he said that he would send me a quote to do so.

The problem was a circuit breaker. Not a big deal, but he could have charged for the service call and didn't. I am VERY impressed and grateful because it's going to be a warm weather week.

It went well. The water pump that was installed had an issue and when it leaked, the technician came and looked at it and told my daughter it was a problem with the water heater. It was in fact the pump and we had to get him back the next day to fix it. We had some questions about the thermostat he chose to install. It didn't seem to run the furnace as efficiently as it should have. However, we researched and found that the Rheem EcoNet thermostat would be better. He came back and installed that one. Since it was brand new on the market, it took a couple of trips and some research to get it wired properly. Once wired, we did the research to get it set up correctly. It was so new that Rheem had not yet released the wi-fi module needed to allow it to be controlled remotely. We worked with Rheem to get the proper parts finally and installed them ourselves. He was responsive to our initial issues and made everything right.

Replacement went well. I enjoyed conversation with the technician during the replacement. He explained the service being performed. He also had another technician with him, who he was training.