DOM'S LANDSCAPING

I used their sister company, Integrity Masonry to do the work and the work was excellent. They were very professional, came everyday (weather permitting) until the work was done. We didn't have to chase after them. They did a really great job and we were very pleased with the work. It came out better than we expected.

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We recently hired Dom's and this was their first visit. The work was immaculate and while I have heard some say their prices are high, you get what you pay for. When you factor in curb appeal to the value of your home, I think the quality is worth the cost. We look forward to their weekly visits and continuing this relationship.

Phil, the owner, initially came to provide an estimate for the services we desired. Phil himself warned me they were not the least expensive service provider. I let him know we had no problem paying a bit more for services from a provider that we could count on, services being performed as promised/expected.
Phil gave me a preliminary estimate for the yard work and lawn treatments, which I accepted. He said he would send a contract for me to sign and return. Phil also said that he had someone for masonry work he would send to prepare an estimate for that.
We had no issues with the services from Dom's Landscaping throughout spring/summer/early fall. (Except that the contract was never received (I suspect it was never sent), and the masonry estimate was also never received). Whenever I received a statement payment was sent to Dom's within 3-5 days after receiving the invoice.
The end of the year was a bit different. We received an invoice dated 11/30/12 indicating, amongst other itemized charges,
and quot;Leaf Cleaning - 11/12/12 - NOTES: Leaf Cleaning for the month of November - $150.00T
Final clean-up - 11/21/12 - NOTES: Final cleanup in December, all leaves and debris will be removed and lawn areas will be
cut, all walkways, patios, decks and driveways will be blown. Lime will be applied - $150.00Tand quot;
I called Phil to inquire on a few things, he was not available to take my call so I left questions with his office:
1. How was I being charged for a December Final Clean-Up that was performed on November 21?
2. Why was there a leaf-cleaning performed on 11/12 when there were no leaves to be cleaned? Super-storm Sandy had blown virtually all leaves from our 43'x43' rear yard, driveway and tiny side and front yards and only a few small branches were left behind that were cleaned up by us prior to 11/12. I also mentioned that his people didn't even perform all expected services as some ornamental grass was never trimmed (as a notice received prior to the fall clean-up had mentioned would be performed).
3. With no leaves or debris present on 11/12, and Dom's crew being aware of that fact, why did they return on 11/21 for a final (unnecessary) clean-up, still leaving the ornamental grass untrimmed?
About two weeks later, on December 13th 2012, Phil found the time to return my call, early in the morning while I was preparing for work such that I missed his call, although he did leave a message. His message failed to address the ornamental grass, failed to address the close dates between the two clean-ups of an already clean yard, failed to address the billing for services occurring on 11/21 labeled as a December final clean-up.
Phil's message did immediately mention that his crew had no way to know the yard was already clean and that had I called they would have skipped the clean-up (a valid point I admit) and that as per the contract that I signed, I was obligated to pay.
I returned his call around lunch time, and again he was not available to take my call. The message I left agreed that I should have called to indicate that leaf cleaning, and any clean-up for that matter, was not necessary. However I did reiterate the unaddressed questions and mentioned that I never signed a contract so there were no contractual obligations, and never an estimate for the masonry work I was interested in.
Phil did not return that call/message from me until early February 2013 when he called and I answered and he simply mentioned the outstanding balance due from the 11/30/12 invoice. I explained that since I received no response to my prior call/message that I had not paid, in the hopes that he would call. After again reiterating my issues he indicated something about and quot;Quickbooksand quot; being the problem with the invoice and service dates not matching up with the descriptions and dates being so close together, etc.
He claimed I did sign a contract, which I challenged him to produce one containing my signature. He countered that I had called him about not receiving the contract and he sent me another one which I should have received, signed and returned, and he apologized for no masonry estimate as he didn't know what happened.
In the end, I told him I was not disputing anything except the charges for he unnecessary cleanup only a few days after the first cleanup where his crew saw there was nothing to clean.

The landscaping was $5000. They showed up when they were supposed to and the manager was always onsite. They were reliable and they did good work. I'm going to use them again for some more landscaping. I was very happy with them. They were not the cheapest or the most expensive. They were very responsive.

They are good, but they are expensive. So I am going to investigate other landscapers before the season begins. The work is wonderful. The people who come to do the service are really delightful. They are just delightful. They do their job and they answer questions, and they are polite and courteous. There is nothing about them that isn't delightful. The price is the biggest problem. It would be hard to judge them, because it is only maybe the second company that I've used. So it is going to be hard for me to grade them against other companies. I don't really know. I can only tell you what I've experienced with them, but I can't say they are well compared to this or that. I think they are really overpriced, but again I really won't know until I investigated other landscapers. I am considering using another company, but I would recommend them.

They always come at the same time and clean up after themselves. Their prices are a little above-average but their service is worth it. They are polite and do a very good job.

THEY ARE VERY PROFESSIONAL. THEY HAVE BEEN IN BUSINESS A LONG TIME AND THEY DO EXACTLY WHAT YOU WANT. I'VE BEEN USING THEM FOR ABOUT TEN YEARS AND I AM ALWAYS SATISFIED WITH THEIR WORK.