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Mister HighDef Inc.

Stereo and Home Theater Systems, Home Security Systems, TV Sales,

About us

Mr HiDef Inc was established in 2007 with one goal- to provide exceptional service and quality workmanship to our customers. Our team of experienced professionals are low voltage experts with hundreds of installations to their credit. When you chose to contract Mr HiDef expect on time service, honest communication, fair pricing, and beautiful workmanship.

Business highlights

18 years of trusted experience
Minority Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Audio & Visual Components. Wiring. Automation System. Home Theater. TV Wall Mount. CCTV. Nanny Cams. Intercoms. Security Cameras.

Services we don't offer

Equipment repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7231 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
6%
3
3%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Showing 76-100 of 231 reviews

Lorraine E.
12/2016
4.0
home theater design, tv sales
  + 0 more
Everything was done and without spending a lot of time.
Description of Work: Installation of a 55 inch television on wall.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cornelia J.
11/2016
4.0
electronic repair
  + -1 more
It was a good experience. They did a wonderful job. They did everything correctly.
Description of Work: They set up my TV.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mister HighDef Inc.
Thank you again for choosing us. Looking forward to having you as one of our valued customers for many years to come. Sincerely, Mr.HiDef team

TONYA J.
11/2016
5.0
home theater design
  + -1 more
I must say that Steve was prompt which was great! He was polite, clean fast. He was so professional. I was pleasantly surprised how efficient he was and he DID NOT attempt to nickel and dime me because I used the special from Angie's list. I look forward to using Mr HiDef in the future. Price was reasonable and headache free!
Description of Work: Mounted television to wall. Hide wires connected all other components

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Patrice L.
11/2016
5.0
home theater design
  + -1 more
Perfect! Mr. HiDef was punctual , professional and very nice. I asked for his opinion as to height of the screen and he gave an informed, insightful answer and then shared what he himself would do. The result was a perfectly placed, quick, efficient and very professional job of mounting the TV. He even wanted to clean up the dust from the drill! Well worth it. If I had another TV to mount I would not let anyone else do the work. I would DEF recommend to my friends and family. Thank you .Mr. Hi-Def and thank you Angie's list .
Description of Work: Mounted a flat screen TV to the wall, covered wires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Stephanie S.
11/2016
5.0
home theater design
  + -1 more
Excellent. Even stuck around to help me troubleshoot with cable company; very professional and efficient
Description of Work: Installed flat screen TV and cable box in corner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna Marie V.
10/2016
5.0
It was very good. He came the same day. It was great. He did a very good job.
Description of Work: They mounted my TV on the wall for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Adrienne C.
10/2016
5.0
home theater design
  + -1 more
It very well! Very knowledgeable ! very professional job!!
Description of Work: Wall hanging of flat screen TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Myles C.
09/2016
5.0
home theater design
  + -1 more
The service was speedy and very well done. Very happy with the result.
Description of Work: Flat screen mounted on the wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Brett A.
08/2016
5.0
home theater design
  + -1 more
Went great, TVs all hung with no issue (four in total). Also did an infrared sensor for one TV so that we could hide the box in our basement. Will use for all my future TV needs and would highly recommend. Price was reasonable and workers always on time.
Description of Work: Hang TVs on walls, install power outlets to hang TVs without exposed wires

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eddie O.
08/2016
1.0
home theater design
  + -1 more
They never called me and never showed up. I think I paid for this already. Can you help me get my money back? Thank you. [email protected]
Description of Work: I called to confirm an appointment for today 8/15

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$125

Ira G.
08/2016
5.0
home theater design
  + -1 more
Excellent. I already set-up an appointment for them to do additional work.
Description of Work: Install Amazon Fire, TIVO SiriusXM and other items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Lori D.
07/2016
5.0
home theater design
  + -1 more
The techs showed up on time and had everything set up and programmed in about an hour. I would definitely use them again!
Description of Work: I needed to have a home theater set up after a major remodeling had been done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa Vonder H.
05/2016
1.0
home theater design
  + -1 more
I purchased their $89 for one Hour of Audio-Video Installation Services. After providing them with a date and times to perform the installation of mounting a TV and soundbar they sent a message asking me to call with what work was being done. I called back immediately, spoke with someone who let me know that there would be additional costs for equipment to hide the wires and and what the additional cost of time would be if they went over their hour, charged by the half hour. Although I wasn't thrilled that this was already costing more than the service I had purchased, I appreciated that they let me know these costs upfront, and that i could pay with a credit card after the completion of the service. They were also able to schedule the time and date that i had requested. They never showed up. They didn't call they day before, or morning of to confirm, which i thought was odd, but they hadn't told me that thy were going to. I waited until the end of the 3 hour window to call and inquire as to when i should expect them, and there was no answer. I left a message that wasn't returned and sent a message through angie's list that is still yet to be answered. While I've had companies show up outside of their window, or cancel on me in the past i've never had a company not contact me, or be completely unresponsive. Not responding to a customer when they didn't show up to do the job that I had not only paid for, but was planning on paying additionally is completely inexcusable and I will never use their services again and would not recommend that anyone hire them in the future.
Description of Work: $89 for one Hour of Audio-Video Installation Services

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$89

Response from Mister HighDef Inc.
You are absolutely correct and this is not our business practices at all. We had a fire in our office and lost all computers and phones and were not able to contact any of our customers. We apologize tremendously.

Stephen Z.
05/2016
5.0
home theater design
  + -1 more
The two installers (Steve and Yehudah) were very hard working, knowledgeable and professional. The didn't leave until everything was fully tested, and they explained to me how to use the remotes in both rooms for all required functions. They also cleaned up thoroughly before they left. When I didn't have some required equipment (I had the wrong TV wall mount), they supplied it from their truck, or, if they didn't have it (remote control battery and additional 4K cable), they bought it. I would definitely recommend Mr. High Def to a friend, and would use them again in the future.
Description of Work: Installed new wall--mounted TV, receiver, 4K blu-ray player, and a pair of ATMOS speakers. Connected and configured all equipment as required. Moved old blu-ray player to a different room, and set it up in that room. Programmed remotes in both rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Ruby B.
04/2016
5.0
home theater design
  + -1 more
He put wiring in the wall so you won't see it, and bought the bracket with him also.
Description of Work: I bought installation deal through Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Pamela A.
04/2016
5.0
home theater design
  + -1 more
The team were very professional and skilled. They moved furniture, drilled holes as necessary, and set everything up just as we wanted it. I would definitely use them again. Were also able to provide some cables and wiring that we didn't have. Took a little longer than I had hoped, but they were working the whole time; the time used appeared to be necessary to get the job done.
Description of Work: Set up new tv, moved locations of receiver and all incidental equipment, wired all through speaker system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$360

Response from Mister HighDef Inc.
Thank you very much for considering Mister High Def! We hope to hear from you on any future work you may have!

Sarah K.
03/2016
5.0
home theater design
  + -1 more
These were great! They were on time, very professional and did a great job with the service. They were clean (didn't leave behind any mess) and had other materials that I needed for the job to be done the way I wanted it (cord covers for the wall and a component shelve for my cable box in my room. I would recommend these guys to anyone and will probably use them again if need be.
Description of Work: MR. High Def hung up to flat screen tvs in my apt. One in my living room and one in my bed room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Mister HighDef Inc.
Thank you so much for such a glowing review! we hope to hear from you in the future!

David T.
03/2016
5.0
home theater design
  + -1 more
The installers were courteous, helpful and did everything I asked quickly and efficiently. Would definitely use again.
Description of Work: Hung 65" television on wall, did wiring through wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$329

Response from Mister HighDef Inc.
Thank you for your review! We hope that you do use us again in the future!

Damaris R.
02/2016
5.0
home theater design, tv sales
  + 0 more
i had scheduled the service and the installers came right on time. I had just renovated my entire kitchen so I had explained that I didn't want any tv or cable wires exposed especially since the 65 inch tv is mounted high on my kitchen wall!. They truly listened to my needs and took their time and made sure that the tv wall installation went perfectly. He also paired the cable remote to my new television and gave me a brief tutorial. I was so impressed with how they were able to hide all of the wires and the cable box itself!!!! When my family arrived from school/work, they asked "where's the cable box?" They couldn't believe how well hidden everything was yet very functional. These guys are amazing and we plan on using them again to install our stereo system in our living room.
Description of Work: 65inch tv wall installation along with cable system in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Mister HighDef Inc.
Thank you for such an amazing review. We truly appreciate our customers and always keep their needs in mind!

Miroslav R.
02/2016
5.0
home theater design
  + -1 more
Excellent!. Punctual, professional, clean and affordable. The guys did the job in couple of hours. They were attentive to our concerns and did amazing job. I would highly recommend them.
Description of Work: Mounting 2 TV's with connection and hiding of the cables. I purchased mounts from this provider. The amount paid for mounts is included in overall cost of the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Anthony P.
02/2016
4.0
home theater design
  + -1 more
It turned out well; I would give them four stars. The only thing I was disappointed with was that they did not give me any good ideas of how to improve something. I told them to put speakers in the corners and they did it, but they did not tell me I might want to tilt the speakers a certain way or another. Come to think of it, I should have said something to them about tilting it a certain way, but they did not and did it head on. I was hoping them being professional, they might have caught that or pointed that out as well. The other thing was they had about 20 minutes left and I still had some cabling behind my TV that really could have been straightened out a little bit, but they just said that was it, they were done, and left. But the work they did do was nice. I had no problem with their timing on coming out. They came out about two weeks after I purchased the deal. The cost was excellent.
Description of Work: This was a $125 big deal purchase for two hours of audio-video installation. They took my stereo cable outside the house and then around and back in. Then they put the speakers up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$125

Donny M.
02/2016
5.0
home theater design
  + -1 more
They did a fantastic job, and I would recommend him to anyone.
Description of Work: He was extending the outlet to hide the wire behind my TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Catherine & Joe P.
02/2016
5.0
home theater design
  + -1 more
Everything went well. Steve and his partner Dee (not sure if that name is correct as the intro was very quick) were pretty punctual. I had misunderstood the time slot they gave me because I had agreed to 9-11am thinking that was the 2 hours of service that I had purchased. However, this was a "window" of time during which they would come. I called to explain my situation because I had to be at work for a meeting at 12:30. They were very accommodating. They were punctual, professional, and cleaned up after themselves. They put down a mat for their tools so they would not scratch up our floors. Very happy with the service, and would use them again!
Description of Work: Wall mounted a TV, and ran new Ethernet cable through exterior wall, along the outside of the house, and back into my son'd room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Matthew A M.
01/2016
5.0
home theater design
  + -1 more
The services and professionals were great. Arrival was 90 minutes beyond the two-hour window given. The company did call earlier in the day to inform me that they were behind schedule and would be at the tail-end of the window, but it wound up being even later than that. That said, everything was installed and I never felt like the guys were rushing to get somewhere else. They took good care to protect my carpet and furniture.
Description of Work: Mounted a television with low-voltage outlet installation and in-wall cable concealment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$380

Lance A W.
01/2016
3.0
home security systems
  + -1 more
This was a big deal purchase. They told me that what I wanted to do was going to be a huge job and they said I should save my deal for something small, like TV mounting or something like that. I think they came out the following Tuesday after I purchased the deal. Essentially, what I wanted them to do was to insure a security camera. It was multiple cameras and they told me it would have cost about $2,500. I decided not to do that. I did not think their camera was that big a deal, maybe that was my own impression. Their price sounded crazy to me. One guy came out to see me. He was professional and was in a uniform. They were fairly responsive.
Description of Work: I got a consultation from them.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

Contact information

575 Lexington Ave., Manhattan, NY 10022


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
Home Security Systems,
TV Sales,
Home Automation,
Handyman Services,
Electronic Gadget Repair,
Phone Wiring,
Windows - Safety & Security Film

FAQ

Mister HighDef Inc. is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mister HighDef Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Mister HighDef Inc. offers free project estimates.
No, Mister HighDef Inc. does not offer eco-friendly accreditations.
No, Mister HighDef Inc. does not offer a senior discount.
Yes, Mister HighDef Inc. offers emergency services.
Yes, Mister HighDef Inc. offers warranties.
Mister HighDef Inc. offers the following services: Audio & Visual Components. Wiring. Automation System. Home Theater. TV Wall Mount. CCTV. Nanny Cams. Intercoms. Security Cameras.
Equipment repair

Contact information

575 Lexington Ave., Manhattan, NY 10022


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day