Founded 2012 • With Angi since October 2012
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
Yes
Warranties
Yes
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensing
No License Required for Trade
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 59 reviews
robert G.
09/28/2021
This is the second time I called TJ at Pro Drain. The first time, it was for a catch basin and curtain drain in my yard that I thought were clogged and not draining. Even though he spent about 1/2 hour driving to my location, he recommended against the work. He suggested the heavy rains we recently had might have overloaded my yard drainage system and recommended waiting a few more days before spending the money. He was right. That's why he was my first call when I needed a drain inspection. I appreciate and respect a businessman who was willing to forfeit a fee to make his (potential) customer happy. It's a sign of honesty and respect for his customers.
Description of Work
Drain inspection
Category
plumbing
Stephanie D.
06/15/2020
TJ was great. Setting up the appointment was quick and easy, and he kept me updated on his expected arrival time. He fixed the problem quickly. I'd definitely hire him again.
Description of Work
Kitchen drain was clogged and needed to be snaked
Category
drain cleaning
Service Provider Response
Thank you! It was my pleasure to assist you!Kirk L.
12/21/2018
TJ at ProDrain did a great job for us. He is fair, honest, knowledgeable and gets the job done quickly. Having someone we can trust and rely on to do a great job is very valuable. We will use him again. Thanks again for your help! Best regards, Kirk Lewin Health Products Corporation
Description of Work
TJ ProDrain - Perfect
Category
drain cleaning
Service Provider Response
Thank you for your kind words!Kristin F.
06/04/2018
Adam R.
12/07/2017
TJ was very responsive. I had left a message with the answering service and received a return call about an hour later. He was able to work me in for later that afternoon. He called back to let me know he could be there earlier since he finished a job sooner than expected. He arrived and got right to work. The prior owner had the drain clogged and did not fix it for years. The pipe was not only clogged but had rusted for sitting for years. TJ was able to clean out the drain when a plumber hired a few days before could not. He set down a tarp when he began the work and cleaned up after the job was complete. Would definitely hire again.
Description of Work
Bathroom drain clogged.
Category
drain cleaning
Service Provider Response
Thank you for leaving [Member Information Removed] review! We are delighted that you were happy with the service performed!Nick S.
12/05/2017
I have used Pro Drain in the past have been exceedingly happy with the service. TJ is very professional and punctual. I call and made an appointment for the next day. I received a call back to discuss the problem and verifying an arrival time. He arrived as promised and completed the work. I have used contractors for many issues over the past 40 pus years and TJ and his company get the highest rating.
Description of Work
Blockage in sewer line going into the street
Category
sewer cleaning, drain cleaning
Service Provider Response
Thank you for your continued business. We greatly value you as a customer and have enjoyed working with you!Jennifer C.
10/25/2017
Tim was very responsive - he emailed immediately after I purchased my service and came the next morning. He was kind and professional. He was able to unclog the shower within 20 minutes. I will definitely use him again if we have any other plumbing needs.
Description of Work
Unclogged our shower.
Category
drain cleaning
Service Provider Response
Thank you for your review. We are delighted that you were happy with our services. We look forward to working with you in the future.Chris G.
10/11/2017
It didn't fix the problem but we determined it wasn't probably in the pipe.
Description of Work
Snake a drain
Category
drain cleaning
Service Provider Response
Thank you for leaving a review. I'm sorry that your pipe wasn't serviceable due to its condition, but once you have it replaced you'll be good as new. Please don't hesitate to call if we can be of any further assistance.Adam W.
09/27/2017
Anthony S.
06/02/2017
TJ was in constant communication on the day that he was to arrive. He came to the house and the first thing he did was to cover his shoes with booties. He laid a tarp down besides the tub and began his work. In less than 15 minutes the drain was cleared. TJ remained and ran the water another 5 minutes to be sure that the water drained properly. Once WE were satisfied, he made sure the area was clean and he left. I have to add that TJ was extremely courteous. I would not hesitate have him come back when needed.
Description of Work
Tub drain needed clearing due to slow draining.
Category
drain cleaning
Service Provider Response
It's always nice to hear from a satisfied customer. We greatly appreciate you taking the time to leave a review. Thank you.robert G.
04/15/2017
TJ was the only contractor who wanted to inspect the job before quoting a price. We scheduled an appointment for the following day during a 90-minute window. He called me when he was on his way, as I had requested. After looking over the work to be performed, he recommended not doing the job and spending the money and he thoroughly explained why he thought the expense was not warranted. I like dealing with people who prefer building a good reputation and reliable professional relationships over grabbing a quick payday.
Description of Work
Called for price to clear drains in catch basins in backyard
Category
sewer cleaning, drain cleaning
Service Provider Response
Thank you for your review. It was our pleasure to come out and assist you. Please don't hesitate to call if you need any further advice.ramona G.
04/12/2017
This is the second time I have used this company, and once again they have exceeded all expectations. TJ called immediately and an appointment was made that fits my schedule. Once again, only a two hour window, which I love. Caesar is awesome. He was prompt, extremely courteous, and knows his job well, answering all questions that I had. He snaked my main line last year so I was very comfortable with him. He always comes through the back door which is very considerate. Will definitely see you guys next year:-)
Description of Work
Yearly maintenance of main sewer line.
Category
plumbing, sewer cleaning, drain cleaning
Service Provider Response
Thank you for choosing Pro Drain once again for your annual maintenance and for taking the time to leave another review. We greatly appreciate your loyalty!May F.
03/21/2017
John C.
02/22/2017
Ted Y.
02/18/2017
Fantastic. Prompt response, arrival early within promised window. Tech was friendly, knowledgeable and professional, and completed work quickly. Actually cost less than quote because turned out not to be a main drain issue. Extremely impressed with Drain Pro.
Description of Work
Drain clog cleared
Category
drain cleaning
Service Provider Response
Thank you for your review. We're very happy to hear that you were satisfied with our service. Please let us know if we can be of help to you in the future.Gale F.
02/08/2017
Michael O.
12/28/2016
TJ arrived within one hour of my call. Quickly solved the problem and restored the main sewer line. Highly recommend this very professional service.
Description of Work
Cleaning of main sewer line.
Category
sewer cleaning
Service Provider Response
Thank you for your positive review. We are very pleased that you were satisfied with our services. Happy New Year!Matthew M.
12/20/2016
Catherine C.
10/30/2016
The professionals at ProDrains answered my call (important note this--someone answered the phone on a Sunday morning--it was not a "please leave a msg..") took my info, triaged the drama, and sent out the van. Quick, responsive, and professional. My drains were sorted out in record time. These fine folks are definitely now on my vendor/service/repair list. Thank you!
Description of Work
Nothing like an early Sunday morning doing chores when water reverses up through the drain in the basement!
Category
drain cleaning
Service Provider Response
Thank you for taking the time to leave a review! We are very happy that you were satisfied with our service. Please don't hesitate to call if we can be of any help to you in the future.Mahin S.
10/26/2016
nalinee N.
10/17/2016
Nick S.
10/07/2016
The work was accomplished very quickly and with great results. There is no doubt that I would use the services of Pro Drain again in the future.
Description of Work
The drain from our laundry sink was running very slow and require cleaning. TJ arrived on time and inspected the condition. He performed the required clean out of the drain.
Category
plumbing, drain cleaning
Service Provider Response
Thank you for your review. It was our pleasure to service you!kenneth H.
09/19/2016
They called me immediately and had someone out to clean out the sewer line within an hour. The work took about 15 minutes and the backup problem we had has been resolved. I would use them again.
Description of Work
Clean out main sewer line
Category
plumbing, sewer cleaning, drain cleaning
Service Provider Response
Thank you for taking the time to leave a review. We greatly appreciate it!Bijal V.
09/19/2016
Great! Fast response time (was able to schedule on the same day) and got the job done in less than 30 minutes.
Description of Work
I had a clogged drain that needed to be cleaned out.
Category
drain cleaning
Service Provider Response
Thank you for taking the time to leave a review. We greatly appreciate it!Ronald B.
09/07/2016
Showed up promptly and quickly cleared the problem. Was careful about not making a mess and kept everything clean.
Description of Work
Tub drain cleared
Category
plumbing, drain cleaning
Service Provider Response
Thank you for your review. It always pleases us a great deal when we leave a customer satisfied. We look forward to working with you in the future.Phone
Address
313 Halstead Ave
Mamaroneck, NY 10543
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