GRECO IRRIGATION INC

Took a lot of phone tag to reach anybody at Greco. Once I did contact someone, we set up an appointment for consultation/estimate on Friday 6/9 at 4:00. Rushed home to meet the technician. Nobody showed, nobody called. Called Greco, only got answering machine. Left message saying that nobody showed up. They never called back. I gave Greco a 'C' because I should honestly credit them for previous work they've done which was professional. Don't understand what happened here.

Professional and high quality. - office was friendly and helpful. All the staff were professional and they exceeded all expectations

We had done business with them in the past as they installed our system about 5 years ago and had been doing our spring turn on and winter blow outs up until the hurricane. We called to get an estimate and no one showed up and no one called either. We had to call the next day and were given an another appt about a week later. The owner showed up but then we had to harass them for the estimate constantly calling for yet another week until we received a ridiculous price, almost as much as the new install cost. The owner called us back 3 days later and told us the "girls in the office" made a mistake and lowered it by $700.00. I thought it ws an honest mistake but now I think he was just trying to make more money off of us. We schedule a date and they called in the morning to say they were running late. They show up to mark the water lines but never show up to do the job nor do they call. I call the next morning which is the Thursday before July 4th weekend and find they are closed until Monday. I leave an unhappy message assuming I will hear from them first thing on Monday. No one ever calls me back and I finally reach an actual person on Monday afternoon who tells me that she thought the job was already done and didn't know what happened. How that can be since I left a message on their machine clearly stating that no one showed up but she hung up too fast to question it. She was going to call the owner and call me back. Of course I never heard from anyone and left a message telling them not to even bother. So unprofessional and disrespectful I was actually appalled. Especially since we had a prior relationship with them which made it even worse. Someone took off and stayed home all day and waited for someone to show up. I not only wouldn't recommend them but feel like I needed to write this to make sure no one thinks about calling them. The response by the company is completely untrue by the way.....I wanted them to show up and call when they said they would which was well before July 4th weekend. They never bothered to do either. Never did we ask for a holiday or sunday appt. They are now liars as well.

We had to cancel the first appointment for the install due to bad weather, but the company arranged to put the sprinklers in 2 days later. They were neat and polite and got the job done in one afternoon. Everything works great. They know their stuff!

The first time i used them i dumped my previous provider. They were on Angie's List and they called back. They also had someone who answers the phone. He is pretty responsive and graded all "As". The other provider I called a 9am in the moring and they returned my call at 6pm in the night, they are busy. For every two hours i checked my phone line, i checked my messages. Greco let me know if they were going to be late, they called if they were cancelling an appointment. I think their price is average.

All the details - one of the worst experiences I have had dealing with a company. First I was given an appointment with a time frame and I did not hear from anyone. When noone showed up I called the company and they said he should be there witnin an hour. Needless to say an hour later noone was here and then when I had to call again I was told the owner had an emergency at his son's school because he was being bullied. They rescheduled me to more than a week later. Mind you they knew I was waiting to blacktop an area and could not do so until they could cap my lines. I tried to get them to reschedule me sooner, but they could not. When the scheduled time for the second appointment came, once again noone came. When I called the office they said he was still coming. No show again and I called back the office. I was told there was an emergency water break and he could not come, nor could they tell me when they could reschedule me. I asked the office to have the owner call me back and he never did. I called the office one last time and asked for the owners cell phone so I could reach him and I was told they could not give it out. I feel bad for the ladies in the office because they seemed to realize how terrible the service was, but could not do anything about it. They have held up my plans for almost six weeks with the rescheduling of appointments and in the end never showed up to do what they promised. I don't think I have ever written a complaint, but this company deserved for others to know how they are performing. I would never use or reccommend them.

It went great. They clean my gutters in the fall and spring. Super company

Greco Irrigation Inc. are good. Overall, they're good. They're a good company and their price is reasonable. When they got here, whatever we discussed, it was done. I can recommend them to people who want to install irrigation on their property. They're the best.

Totally satisified with installation.