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TJ's Plumbing & Heating Inc

Plumbing, Heating and Air Conditioning, Kitchen and Bath Remodeling,

About us

Any Problem * Anytime * Anywhere Residential and commercial 24 emergency services Low evening & weekend rates Family owned & operated small business.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing, HVAC, bathroom and kitchen remodels, drain cleaning, tank & tankless water heaters, diagnostics and troubleshooting, furnaces, boilers and AC, water & sewer lines, gas lines, well pumps, wet basement, waterproofing, gutter drain systems & yard drainage. TJ's Plumbing & Heating offers free estimates, 24/7 service, reasonable evening and weekend rates.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.935 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
9%
3
6%
2
14%
1
14%


Rating CategoryRating out of 5
quality
3.8
value
3.1
professionalism
4.0
responsiveness
4.2
punctuality
4.4
Showing 26-35 of 35 reviews

Dominic B.
01/2016
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Patricia .
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: "I found that this worker was very efficient and friendly. And that he cleaned up after himself."
Rating CategoryRating out of 5
Yes, I recommend this pro

Barton J.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Disconnected water main service and repaired leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Betsy V.
02/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: replaced a sewer pipe outside my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

James H.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: New sewer stack and hwt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,585

Nick D.
03/2014
4.0
plumbing, home remodeling
  + 0 more
.
Description of Work: Put in a bathroom in basement and redid the bathroom upstairs

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$19,000

Rob B.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Hooked up new plumbing to existing boiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

nelson L.
05/2012
2.0
plumbing, drain cleaning
  + 0 more
...
Description of Work: Cleaned plugged drain...replaced line connection which worked fine before he arrived.... total of 4 hours, maxMaterials probably about $25.00 max

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$800

gail H.
08/2011
1.0
plumbing
  + -1 more
see above for entire comment
Description of Work: Based on my experience, I would never call this company again for any type of work again. They have offices in Erie, PA and other NY & PA locations - so beware. I decided to upgrade my fine working toilet to the high pressure flush model in my nice rental house. The company's estimate for the toilet and job was $500. I asked for a plumber and was led to believe I got one BUT - I got a call from a "techician" telling me that he had finished the job and the cost is now $990 because he decided on his own to replace a few toilet parts, without ever asking me - I would have sent a neighbor over to check into the need to replace parts under the toilet. Whatever he did do, he did not install the toilet correctly. Weekly vacation renter came in and each time they flushed the new toilet more water would leak out and toilet would move around while using it! After several days of increased water in the bathroom, they called me to complain that they could not use it anymore, a toilet was basic and were leaving early. Called company and they supposedly fixed it. I had to ask that a real plumber be sent to verify this time that the technician had done it correctly. I lost rental income due to TJ's incompetence in the simplist of jobs- replaceing a functioning toilet with another one. They fabricated tales of what happened and each time I called for a partial refund to cover my financial damages, they balked. I read later on another review site that they have ripped off the elderly and absentee landlords before me. To top off the shoddy workmanship, the technician left my full credit card number on a table in the house. It was seen by renters and I had to cancel my card and get a new one. If I knew last month what I know now I would stay as far away from TJ's as possible. You won't even get a plumber or a competent technician to do your job. Keep looking anyone would be better than this group of opportunists taking honest people for a ride.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0

$990

Response from TJ's Plumbing & Heating Inc
When the member called, her toilet was leaking. She said at that time she had been having issues. The cause of the leak was unknown. We responded quickly. We installed a new flange and a new power flush toilet; we checked it for leaks and found none. (If the member was given a quote of $500.00 I have no record of this estimate *we may possibly give a ballpark figure over the phone* but it is not generally our practice to give out estimates until we have looked at a job. That is why we do free estimates.) We cleaned up the work area and the member paid us over the phone. This is actually the 1st time we have heard about the credit card issue. Our Technician did as he was told by the member and left the invoice and the receipt with the tenant. Exactly one week later (7/20/11) we received a phone call from the member. She said that the toilet was leaking. We responded and had the repair done within one hour of her call. At no charge to the customer, we adjusted the install and reset the toilet. There was a slight leak was between the bowl and the tank that was only leaking when the toilet was flushed. TJ’s stands behind everything we install; labor and material. We do not however cover ancillary damage. The cause of this leak could have been a number of things including abuse of the unit. Please note above, the unit was not leaking when we left the initial install. The member (the owner) was not at the home and did not see firsthand the leak or the issues that she claims existed. Per the customer’s request, I sent a manager to the member’s home to inspect the installation on (7/25/11) at no charge to the customer. He found: Upon inspection of the flange- found it was installed properly Found the supply lines to be secure Found the toilet to be mounted securely to prevent wobbling Water damage to the floor indicating a long term leak not a fresh leak (There was a second bathroom on the 2nd floor that could be used by renters as well) There was no indication of excessive flooding as indicated by the owner. I question the logic as to why a seasonal renter would leave 4 days early for what would be a very minor leak in the toilet. Especially since (7/20/11) the same day we were informed of the leak we responded immediately. In the interim there was another bathroom available in the house to use for the hour it took us to respond and complete the job. The leak was only when the unit was flushed and would lead to minimal controlled leakage that would not have caused the “flooding” that the member refers to. I believe that it is possible that the member’s issue would be with the tenet not with TJ’s. We did offer the member, in the name of customer service, one-hour free service that she refused. I do feel that the member’s request is unreasonable and unfounded. I have seen no reason for this lost revenue and I do not feel that we owe the member compensation in the amount of $300.00. I would however like to point out that member's original request was $500.00 – she has withheld payment on her credit card in the amount of $500.00 and as of this date, we have seen no resolve on this issue. I would, appreciate anything that you could do to bring this issue to an amicable resolve. I do appreciate your time and effort in this matter. Sincerely, TJ – Owner / President TJ’s Plumbing & Heating, Inc
    • 1
    • 2(current)

Contact information

1005 Allen Street, Jamestown, NY 14701

www.tjsplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Water Heaters,
Drain Cleaning,
Basement Waterproofing,
Sewer Cleaning,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation,
Water Filtration and Softening

FAQ

TJ's Plumbing & Heating Inc is currently rated 3.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Saturday: Closed

TJ's Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, TJ's Plumbing & Heating Inc does not offer free project estimates.
No, TJ's Plumbing & Heating Inc does not offer eco-friendly accreditations.
No, TJ's Plumbing & Heating Inc does not offer a senior discount.
Yes, TJ's Plumbing & Heating Inc offers emergency services.
Yes, TJ's Plumbing & Heating Inc offers warranties.
TJ's Plumbing & Heating Inc offers the following services: Residential & commercial plumbing, HVAC, bathroom and kitchen remodels, drain cleaning, tank & tankless water heaters, diagnostics and troubleshooting, furnaces, boilers and AC, water & sewer lines, gas lines, well pumps, wet basement, waterproofing, gutter drain systems & yard drainage. TJ's Plumbing & Heating offers free estimates, 24/7 service, reasonable evening and weekend rates.

Contact information

1005 Allen Street, Jamestown, NY 14701

www.tjsplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
Closed