Housekeeping Solutions

House Cleaning, Floor Cleaning and Waxing, Countertops and Backsplashes,

About us

WE ARE A SMALL CLEANING SERVICE. WE HAVE BEEN IN BUSINESS SINCE 2006 AND ARE SLOWLY AND STEADILY EXPANDING. WE ARE CURRENTLY SERVICING THE MAJORITY OF CAYUGA, ONONDAGA, AND OSWEGO COUNTIES. WE ARE FULLY INSURED AND ACCREDITED WITH THE BETTER BUSINESS BUREAU. ALL SUPPLIES NEEDED TO COMPLETE THE JOB (EXCEPT SURFACE SPECIFIC CLEANERS AND/OR PERSONAL PREFERENCES) ARE PROVIDED BY HOUSEKEEPING SOLUTIONS. OUR RATES ARE $55.00/HOUR/PERSON PLUS 8% SALES TAX.

Business highlights

19 years of trusted experience
Women Owned & Operated

Services we offer

WE PROVIDE GENERAL CLEANING SERVICES FOR THE MAJORITY OF CAYUGA, ONONDAGA, AND OSWEGO COUNTIES: DUSTING, VACUUMING, MOPPING, THOROUGHLY SANTIZING KITCHENS AND BATHROOMS. WE ALSO DO WINDOWS, CHANGE BEDDING, WIPE DOWN WALLS AND WOODWORK UPON REQUEST.

Services we don't offer

WE DO NOT PROVIDE ORGANIZATIONAL SERVICES (PICKING UP), DO DISHES OR LAUNDRY. WE ALSO DO NOT OFFER JUNK REMOVAL SERVICES.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
CreditCard
PayPal
Venmo
Zelle

Reviews

4.6255 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
12%
3
4%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.7
punctuality
4.6

Filter reviews by category

Showing 51-75 of 255 reviews

Nancy W.
11/2016
5.0
house cleaning
  + -1 more
The two women arrived on time, were professional and went right to work. One even helped me carry an item to my car that I was having trouble lifting. She was very understanding of my back issues and offered to help me. That was over and above what I expected. Everything was done to my satisfaction, and I immediately booked another appointment. I would recommend them to my friends and family.
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Dan M.
10/2016
5.0
house cleaning
  + -1 more
Could not be happier, they arrived on time, did superior work and were very friendly and easy to work with.
Description of Work: Cleaning for 4 Bedroom house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marietta M.
09/2016
4.0
house cleaning
  + -1 more
I liked the big deal. It went very well. I think they had three girls so that worked out fine. They did a real good job. There were just a couple of little things I can't remember that I was not thrilled with. I would use them again.
Description of Work: They ended up doing two hours of house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Mike & Lori M.
09/2016
4.0
house cleaning
  + -1 more
overall very well. They have been to the house before and continue to provide good service
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Earl B.
09/2016
5.0
house cleaning, floor cleaning
  + 0 more
Good they accomplished everything on my list
Description of Work: 4 hours house cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Michael D.
09/2016
5.0
house cleaning
  + -1 more
They were thorough, efficient, professional and courteous. What more could I ask??
Description of Work: Three women came for 80 minutes to provide the 4 hours of general house cleaning services I purchased. They were thorough, efficient, professional and courteous. What more could I ask??

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael D.
09/2016
5.0
house cleaning
  + -1 more
The services went very well! The 2 women were prompt, thorough, organized and met the general cleaning needs as well as specific requests I had. I was very pleased with the cleaning and would not hesitate to recommend and use them again.
Description of Work: Thorough housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

William B.
09/2016
5.0
house cleaning
  + -1 more
They did a very thorough job. Two cleaners worked for over 3 hours cleaning. My house looks great! My discount price was $59 for two hours. I purchased two of these for $118. With two cleaners (adding tax and tip) I used up the full $118. For that price, given the state of my house before and after, I am very satisfied with the work that was done.
Description of Work: Deep cleaning of my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Debbi L.
09/2016
5.0
house cleaning, floor cleaning
  + 0 more
Excellent work. The house was very clean when I came home.
Description of Work: Basic cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLIAM K.
08/2016
5.0
house cleaning
  + -1 more
Brandie and Christinna arrived as scheduled and did a great job. I had never hired a professional cleaning service before and was very pleased with the result.
Description of Work: Three hours general housecleaning (vacuum, mop, dust).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Paulette M.
08/2016
5.0
house cleaning, floor cleaning
  + 0 more
The ladies showed up right on time, didn't waste a minute getting to work and did a wonderful, thorough job. It was a great value for the money charged.
Description of Work: I needed the apartment upstairs cleaned and polished to prepare for renting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne V.
08/2016
5.0
house cleaning
  + -1 more
Housekeeping Solutions did an excellent job throughout
Description of Work: complete house cleaning, dusting and vacuuming throughout the house prior to birth of second child.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marietta M.
04/2016
5.0
house cleaning
  + -1 more
It went fine and I was very pleased. I had used them before. Whenever, I see a coupon for them I take advantage of it. There were a couple of things that they didn't do.
Description of Work: Housekeeping Solutions cleaned my house. It was a Big Deal purchase.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marietta M.
04/2016
5.0
house cleaning
  + -1 more
It went fine and I was very pleased. I had used them before. Whenever, I see a coupon for them I take advantage of it. I would use them again.
Description of Work: Housekeeping Solutions cleaned my house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Julie P.
02/2016
3.0
house cleaning
  + -1 more
This was a $174.96 big deal purchase.
Description of Work: I used them for six hours of housecleaning.
Rating CategoryRating out of 5
$174.96

Response from Housekeeping Solutions
I apologize that you did not have a good experience with our service. I wish you would have reached out to us with your concerns. I would have definitely did whatever I could have to make it up to you! If you'd like to give us an opportunity to make it up to you please call the office at 315-515-8581. Again, my apologies that you were not 100% satisfied!

cheryl D.
02/2016
5.0
house cleaning
  + -1 more
The ladies didn't like the way my pergo floor came out when they mopped it so they redid it by hand using glass cleaner and it came out great. And my stainless steel sink shines so well it lookbrand new.
Description of Work: Great job cleaning. Very thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Justin P.
02/2016
4.0
house cleaning
  + -1 more
This was a $117 big deal purchase. It went okay. It was work on a rental property so it was a little messy with the logistics having cleaning done on a rental property but their service was fine as far as I know. There are three units in the building and I decided I wanted the other unit done and they said I already paid for the deal so I would have to pay extra for that. I said okay. The extra cost was about another $100. I did not actually see the work. I am the landlord so I did not actually see the work. The tenants did so I have to rely on that. They were flexible and although the logistics were difficult I was happy with their flexibility. Perhaps their demeanor could have been a little more cheery. My report from the renters was that they were a little gruff with them. They were nice enough with me on the phone but perhaps were a little gruff with the tenant.
Description of Work: I used them for housecleaning at a rental property.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$217

Karen D.
12/2015
2.0
house cleaning
  + -1 more
They came quite early without notice. I had asked them to pay the most attention to the bathroom.Bathroom had still had cobwebs, on whole not thoroughly cleaned. Had explained this was very important that the bathroom be immaculate because I was coming home after spinal surgery. They may be much better if you pay full rates . This is an extremely small bathroom and I would think two people in 2 2 hours should've been able to do a much better job. I recommend staying away from the coupon
Description of Work: Was suppose to sanitize a bathroom and clean kitchen

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$49

Pam H.
11/2015
1.0
house cleaning
  + -1 more
They refused service even though I am well inside their described service area.
Description of Work: Provider refused to honor deal, stating it is too far away. Their description reads: Service Area: WE SERVICE THE SYRACUSE, SKANEATELES, AUBURN, AND ALL SURROUNDING AREAS WITHIN A 40 MILE RADIUS FROM ELBRIDGE NY. I am less than 25 miles away, well inside their service area. So apparently this is false advertising.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$175

Response from Housekeeping Solutions
In all fairness, it was an honest mistake. I messaged you back and scheduled your appointment. I don't understand why you are leaving a nasty review when I communicated with you about your location. I never refused to do your cleaning....I don't have any other houses in your area and was under the impression that you were outside our coverage area. I apologized for the confusion but if you'd like to get a refund and not keep the appointment we set up that's perfectly understandable. Please notify us if you'd like to cancel as I have already scheduled your cleaning. Thank you.

James R.
11/2015
5.0
house cleaning
  + -1 more
They did a wonderful job. They were punctual and they were professional. And they really did a great job!
Description of Work: They cleaned our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

mathew S.
11/2015
5.0
house cleaning
  + -1 more
Very well, they cleaners were fast and efficient and made helpful suggestions. They cleaned things I had not noticed and did more than expected! Very thorough and professional! There was one scheduling glitch but they rescheduled a day later so it was no big deal. They didn't leave me in the lurch. Every other time they have been on time and did well.
Description of Work: all the cleaning tasks I requested; dusting, vac, mopping, kitchen etc

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jessamyn A.
10/2015
4.0
house cleaning
  + -1 more
It went well overall. Three people arrived a few minutes early for an 11am appointment. I walked them through the apartment pointing out specifics that needed to be cleaned. They were polite and professional. The only reservation I had was the bathroom- which was recently remodeled, so there was not much to deal with in the way of grime - was not up to my standards. The floor needed to be re-swept and mopped. Other than that they did good job. The hardwoods were shining when they left.
Description of Work: Move-out clean of a 2 bedroom apartment

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

mathew S.
10/2015
5.0
house cleaning
  + -1 more
arrived early, worked very hard to get as much done as possible. Did a great job, fast, professional and courteous
Description of Work: spent 3 hours cleaning my very dirty house

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Marianne M.
10/2015
5.0
house cleaning
  + -1 more
Carrie and Susie were wonderful I would highly recommend housekeeping services
Description of Work: both ladies today were excellent! Professional and courteous and cleaned my rooms thorougly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

James S.
10/2015
5.0
house cleaning
  + -1 more
Very good service provided by their team, we'd hire them again. They listened, did the work asked, did it well, and helped us get the house cleaned for the final walk-through as part of the sale.
Description of Work: Cleaning services for a move out of a house we sold. Doubled the number of hours and cost as we agreed, as the option to do that through the site wasn't available.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Contact information

159 West 3rd St. S., Fulton, NY 13069

http://housekeeping-solutions.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Countertops and Backsplashes,
Ceramic Tile,
Piano Movers

FAQ

Housekeeping Solutions is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Housekeeping Solutions accepts the following forms of payment: Check,CreditCard,PayPal,Venmo,Zelle
Yes, Housekeeping Solutions offers free project estimates.
No, Housekeeping Solutions does not offer eco-friendly accreditations.
No, Housekeeping Solutions does not offer a senior discount.
No, Housekeeping Solutions does not offer emergency services.
No, Housekeeping Solutions does not offer warranties.
Housekeeping Solutions offers the following services: WE PROVIDE GENERAL CLEANING SERVICES FOR THE MAJORITY OF CAYUGA, ONONDAGA, AND OSWEGO COUNTIES: DUSTING, VACUUMING, MOPPING, THOROUGHLY SANTIZING KITCHENS AND BATHROOMS. WE ALSO DO WINDOWS, CHANGE BEDDING, WIPE DOWN WALLS AND WOODWORK UPON REQUEST.
WE DO NOT PROVIDE ORGANIZATIONAL SERVICES (PICKING UP), DO DISHES OR LAUNDRY. WE ALSO DO NOT OFFER JUNK REMOVAL SERVICES.

Contact information

159 West 3rd St. S., Fulton, NY 13069

http://housekeeping-solutions.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed