One call does it all! Please see our reviews. Super Service Award Winner 2012, 2013, 2014, 2015, 2016, 2017, 2018. We take on all projects large or small. From small handyman lists to larger remodels.Affordable Solutions is here to assist you with any residential, commercial, retail or property management repairs or maintenance issues you may have. We work with many local homeowners, small businesses, retail chains and property owners. We offer free estimates and 24 hour emergency services. We service the Central New York area and will travel if necessary. Give us a call the next time you have a minor or major repair needing to be done or just want something updated. We offer a wide range of services custom tailored to fit your needs.
I asked Brian to come out and provide and estimate on several projects for my older home. He provided reasonable estimates quickly, including an estimate for a larger job which I told him right up front I was not doing immediately but wanted to have an idea of what it would cost. He also gave me suggestions for items for which I was not sure about the best approach. The estimates were reasonable - the electrical work was much lower than I expected. I had him complete the basement windows and electrical work. He came within two weeks of my acceptance of the estimates, and finished the work in one day. The basement windows were installed and sealed, with new framing, and the old electrical was capped off and new fixtures installed. He and his workmen were professional, efficient, and cleaned up after themselves completely. I have a long wish-list on my older home, and will be calling him again for further work.
Description of Work: Replaced 3 basement windows, reframed window opening replacing rotted wood. Replaced knob & tube wiring in basement with new circuit and wiring for 2 new outlets and 4 light fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Affordable Solutions by Brian
Thank you member it was a pleasure to work with the 2 of you. I look forward on helping you out on your siding or any other future projects you have. Thanks again.
david J.
09/2015
2.0
handyman service
 + -1 more
When we initially contacted Brian his response time was excellent. He called within an hour and came over that afternoon. We were looking to have our front door repaired and having repairs done to the bathroom ceiling and fan. Brian gave us solutions for all the work and sent an estimate the next day. After clarifying a couple of points we agreed to have the work done. Brian said he would have someone there the next week. When the gentleman came he stated the repairs to the door wouldn't be the best fix and it would be wiser to purchase a new door and they could install it. In regards to the bathroom ceiling he gave a different solution for repairing it. He found that the ceiling fan was working correctly and did not need repair. I asked if we could have larger fan installed and he stated yes but it may require additional work. He then called Brian and let him know what he had found and then told me that the estimate would be about the same amount of money. We went to look for a door and were told their price for installing it. We called Brian and asked if he could give us anew estimate with a breakdown of the cost for the door installation and the bathroom work. He stated that they would be out of town the next week and would send it the following week. We never heard back from him. Had we gotten the new estimate we probably would have had him do the work but have since hired another contractor for the repairs.
Description of Work: Work not done by this provider
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
2.0
punctuality
5.0
$650
Response from Affordable Solutions by Brian
Member let me start by saying I am very truly sorry there was a misunderstanding between us and a phone call could of cleared it up but it appears you instead would rather tell stories and blast me as being a bad contractor to the internet world just as you did to me about the last person you hired. At some point you have to be responsible for your own role. Yes we did come right over, yes we did give you a FREE estimate, yes I did give you the SAME advise about the door but for some reason you needed my worker to relay the same advise I told you. ODD I guess he knows more than I do which he could I definitely don't have all the answers. Yes he did open up fan and show you it was working and yet you were never ever billed. Also you asked for the least expensive route out and I gave you your options and you choose to go that route. Then yes you did call and ask to go a different route and I provided costs over the phone and you and I left it that you were going to purchase a door and we would install it once you had it. As far as asking me for another written quote that is just not true. I would of been happy to. Fact of the matter you probably found someone to do it cheaper and went with them or maybe got burnt because you didn't want to pay for someone qualified and your mad at us. I don't know why you would fabricate these stories but I can say that I am satisfied that we did our part and if this is the way you conduct business on your end maybe it is for the better that we did not go any further. Thanks Brian
pamela R.
09/2015
5.0
electrician
 + -1 more
Brian spent at least 45 minutes giving me a thorough estimate of our electrical problem in the 2nd floor bathroom of our 1925 two family house. Jonathan, an electrician who works for Brian, arrived promptly to start the work on the appointed day and was joined by Brian midway through the process. The job of threading wire from the attic to the basement (a long way!) seemed like it could've been a nightmare, but with their expertise, it went smoothly and quickly. Both Brian and Jonathan were professional, polite and personable. I would absolutely call Brian again.
Description of Work: -installed a new dedicated circuit to the 2nd floor bathroom gfi
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$513
Response from Affordable Solutions by Brian
Thank you member. We are very pleased that you are happy. I only wish both of our schedules would of worked better so we could of done it sooner. Thanks again and look forward to helping you out in the future.
Ann M.
08/2015
5.0
basement waterproofing, handyman service
 + 0 more
Due to unforeseen circumstances on my part, the job was not done. But Brian at Affordable Solutions went miles out of his way to survey the job on-site and quickly provided me with a reasonable estimate. His solution to the problem was sensible, he was punctual, his estimate response was rapid. Most importantly, he was courteous at all times, even when I unexpectedly had to cancel the job. Based on his professionalism alone, I would highly recommend Affordable Solutions.
Description of Work: Went out of his way to give me an estimate to enlarge a crawl space entry.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Affordable Solutions by Brian
Thank you so much. It was Kelly and my pleasure and even though you are out there a ways feel free to call anytime.
David Z.
08/2015
4.0
home remodeling
 + -1 more
They finished the bathroom but I won't go through him again because he was using old wood to install the floor and walls. The workers are very good but it was hard to reach the owner. They ended up using the old wood from the porch that was 90 years old. I never heard about it before. They told me that the wood did not look that old. The owner kept on saying that I was adding things when I did not. It is hard to explain the worker were good but we were waiting for ever for the owner for the supplies. I felt sorry for the workers. They did not do the outside of the wall properly, he told me that that wasn't in the contract. Then he told me it was an old wall but it was a new wall that they put up. Then he said I had to put something in writing that I would not sue him for the outside wall because he wanted an extra $2000 for a wall he put in the inside porch to put wood up and he just left press board. I told him it looked terrible if someone walks into the house and he had to do something to fix it. He said that it wasn't a part of the contract as it was an old wall which it wasn't. I had to give him in writing that the bathroom was wonderful and I will not hold them responsible for that one wall because he can't guarantee that it won't crumble. It was just press board and they put a cheap rack over it and a plank at the bottom. I told them I would not sue them for that and I'll take responsibility. But I just wanted it done as my health shouldn't grow terrible. They took out my front windows they put up the wall insulated, they put the aluminium siding but when they did that they fooled around with the door bell knob and it was not working and they did fix it. He put a bathroom trim and it does not even match the front of the house. The front of the house looks terrible. The problem the workers kept on telling me is they did not have the material.
Description of Work: I used the services of Affordable Solutions by Brian to turn the front porch into a bathroom. But it was hard to contact the owner. It took 2 week for them to change the porch into a bathroom.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$12,000
Response from Affordable Solutions by Brian
Thank you member for your comments and I will do everything in my power to work on any issue you brought up in this. Which I have already started. First of all I was on site most every day so it really should not of been hard to reach out to me. Also I answered any call you made or called you back so I really don't understand the comment I was hard to reach. As far as two weeks to due this. I am not sure what you expected. We started on a Wednesday and finished on the following Friday. The porch needed windows removed, framing, the floors needed to be leveled, complete sheetrock, vent fan, all electrical, 100%plumbing water and drain, insulation, electrical flooring install, painting and all. A bathroom remodel done right will take the better part of a week. So I'm not sure the problem with the length of time. I went to my guys and asked what OLD WOOD they used and both responded WHAT is she talking about we never used old wood. Debris was removed on a regular basis. They actually wanted to come over and ask why you were saying this nonsense. I never said you were adding things so I'm not sure where you are coming up with this after all you just said I was unable to reach so how could I keep saying you were adding things. Which is it was I unable to reach or was I saying this nonsense? I also asked the guys why and what they were waiting on for supplies and both guys said nothing, as a matter of fact they complained that to much material was there getting in the way. As far as the outside of the wall tell it as it is. The outside of the wall is subject to the weather and you felt it should be sheet rocked when we installed plywood. Yet yes I did have the guys install sheet rock and even installed rot free base to help protect it from the weather. I never told you that a brand new wall was an old wall that is simply crazy to say. I'm not sure if you really just don't understand what was being said or want to make up stuff?? Yes I did ask you to state you would not hold us responsible for the sheet rock as everyone knows water and sheetrock dont match and once it gets wet and moldy and disintegrates I don't want any issues, does that seam wrong of me. I advise you not to do it and you want it. Now lets discuss the bid for 2000.00. That bid was to sand floor of remaining porch, remove window to bedroom, enclose that space and finish off with sheetrock and paint that wall inside home. Then remove all wood siding on inside of porch, install sheetrock, finish and paint. Then install rot free trim around base, build a sit down bench and shoe rack. Finally repair door to seal weather out of room. I have no clue what you are talking about as far as your health and the rest of the rambling as the trim or front of house or any of that.
SarahBeth V.
07/2015
5.0
decks, handyman service
 + 0 more
Brian and his crew were prompt, professional, fast, and very neat. The job (replacing porch supports, sills, and raising part of the floor to level) was completed beautifully in less than 6 hours. They cleaned up not only any mess they made, but also swept the porch and tidied up the area (which we couldn't do previously due to safety issues with the porch. ) They were respectful of our children and used no coarse language. They even rehung our house number on the new supports which we didn't think to mention. Our shrubberies were also not harmed in anyway by their work. We are beyond happy and would not hesitate to hire Brian again in the future.
Description of Work: Repaired porch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Affordable Solutions by Brian
Thanks to both of you. Lately we have been blessed to meet and work for such nice people as yourselves and look forward to helping you out in the future.
Ed G.
07/2015
5.0
handyman service
 + -1 more
Brian was friendly, punctual, energetic, and prepared. He diagnosed and solved the problems quickly. He answered questions in a comprehensive manner and demonstrated a regard for the quality of his work. He offered helpful suggestions and didn't leave until the work areas were clean and in working order.
Description of Work: Brian diagnosed and repaired a variety of plumbing and electrical issues, including a stubborn clogged drain and a non-functioning lamppost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$213
Response from Affordable Solutions by Brian
Thanks you member, though I did not have the pleasure to meet you yourselves, your family was very nice and hospitable. I look forward to helping you guys out with your upcoming projects
Carrie M.
06/2015
5.0
basement waterproofing, handyman service
 + 0 more
Everything went Great! Thank you Brian and Jeremy
Description of Work: I need to have an access door put in my ceiling to get into my crawl space for and inspection. I needed this asap. when I called Brian about this job he responded back to my quickly, I am very pleased with the attic access door installment and I will be using his company again for future work. I received my 10% Seniors discount so I paid $225.00
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Affordable Solutions by Brian
Thank you it was a pleasure to work with someone so nice as yourself. Jeremy and I both agree our days would be much smoother if more customers were like yourself. Thanks again Brian
Daniel M.
06/2015
1.0
handyman service
 + -1 more
We called and left a message twice. No one ever called us back. Don't waste your time calling and waiting for a response. We waited a week before calling back and leaving another message (giving them the benefit of the doubt - may be he was on vacation?). Still no response. Obviously, they do not need or care about more business. ***Update since the contractor's response to my original post*** I left a message at your office TWICE; it was not the "wrong company" and we left our name, cell and home phone (again, twice). I find it insulting that you try to say we are incapable of leaving a message/liars. All I am trying to indicate to members is if you do not hear back from this establishment: don't waste time by waiting for a return phone call. We have since found another company to complete the job. I am sure you are a wonderful contractor but it is only fair to review what we experienced. And, don't worry, Angie's List DID contact me to confirm that I called the numbers listed on the site (they followed through as you assumed they wouldn't - just so you are aware). Best wishes.
Description of Work: Failed to even call us back.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Affordable Solutions by Brian
Dear member I have no clue who you are and I even contacted angles list to contact you and see if you had the wrong company,but as usual it falls on deaf ears with them. I even searched your name and did a reverse look up on white pages.com and your not there either as I was going to contact you and try to help you out after seeing this but as far as that goes you did not show up. I'm not sure who or what number you called but I'm sorry you had a bad experience. Feel free to call me any time directly. Leave a message including phone number as if you don't and your number does not appear I can not call you back. Thanks Brian 315-395-6965
Robert R.
06/2015
4.0
handyman service
 + -1 more
No work was performed, therefore no comment on quality etc.
Description of Work: I previously posted that Brian did not hae enoung interest to quote. This was not the case. The emailed quote was lost in cyberspace. He did forward me the quote, Kelly seems responsible and appologised for me not recieving it. So in essence my post was premature. I
Rating Category
Rating out of 5
Response from Affordable Solutions by Brian
Thank you for updating your posting. I hope you realize that a phone call could of made things a lot better. Once you make a bad mistake on the internet it can affect many individuals. Not trying to tot our own horn as they say but you missed out on having some good guys help you out on your projects. Good luck on your future projects. Thanks Brian
Randy F.
04/2015
5.0
electrician, handyman service, lighting
 + 1 more
After I called Brian to schedule an appointment for an estimate, he called me back within a hour. We scheduled an appointment and although he was held up at another project, his communication with me was great. He arrived when he said that he would, we walked through the projects that I had in mind & Brian offered some good ideas to keep the cost of the projects as low as possible. He followed up on his estimate, and we scheduled an installation date. Although he arrivedlater than he had hoped, he again communicated his time of arrival and when he arrived, assured me that the work would be completed by the end of the day. Brian and his assitant were very professional, knowledgable, and courteous while working under a tight deadline. All work was completed as explained, Brian even came across an issuenot on the estimate that he offered a solution for and fixed on the spot.
Description of Work: I needed some upgrades to some electrical outlets, as well as additional lighting and outlets added to basement area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Affordable Solutions by Brian
Thank you so much for the review it was a pleasure to work with you and your wife. We look forward to helping you out in the future. Thanks again Brian
Mary R.
04/2015
5.0
handyman service
 + -1 more
There must have been something wrong with the communication. He did call back and was happy to do whatever I needed him to do.
Description of Work: Thought he never returned call
Rating Category
Rating out of 5
responsiveness
5.0
Response from Affordable Solutions by Brian
Thank you for the revision. Hopefully next time we can make connection. Thanks Brian
Jennifer U.
04/2015
1.0
handyman service
 + -1 more
ALL THE WORK HE DID FOR ALL OUR PROPERTIES WERE NOT DONE GOOD AND WE HAVE OTHER COMPANIES DOING IT ALL OVER NOW NOT A GOOD COMPANY AT ALL
Description of Work: Brian did work for a few buildings that we own in Syracuse. All the work he did last year, we have to have redone this year. We paid him almost thirty thousand dollars in work for several properties and 'ALL THE WORK HAS TO BE REDONE" PLEASE BE VERY CAREFUL WITH THIS GUY AND HIS COMPANY, HE IS VERY SLICK AND INCOMPETENT AND WILL NOT DO A GOOD GOOD. IF YOU THINK THE JOB IS DONE GOOD, THEN WAIT A FEW MONTHS AND SEE WHAT HAPPENS. HE COMES OFF AS PROFESSIONAL BUT SLICK AND NOT GOOD AT ALL
Brian responded quickly to our request, but was not on the job most of the time. His guys weren't professionall at all....left big messes, cigarette butts in our driveway, cardboard and plastic outside, and the jobs were just ok. When the light fixtures were installed, there were fingerprints and dust all over them, marks left on the ceiling and the celing fan was not centered. We addressed the issues with Brian and he listened and was supportive, but the same issues kept happening. He talked a lot and gave what seemed like excuses, but he did address the problem with his guys. We asked for additional quotes in our kitchen and never heard back. I guess I will be looking for a future handyman that stays on the job site.
Description of Work: Various projects. Installed a sliding door, changed light fixtures, repaired drop ceiling in basement.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$5,500
Response from Affordable Solutions by Brian
Dear member I am so sorry for the issues. I have since reduced some of my work force. Also during the whole job I was always available for contact and your husband and yourself always were able to call. Besides the fact that we have a business to run and there are other homeowners looking for quotes also, we had just went through a traumatic lose of our home with the house fire. I know though through it all I took care of every issue you and your husband had, even did the add ones. If the work was so bad and pricing so high why on earth would you have us do more. Also if this was true WHY would you ask for an estimate to completely gut and remodel kitchen which also would entail repositioning walls. Something seams a little off on your review. I hope the other members see through this. One last thing I did give you your other estimates. Thank you though your review was unfair, unjust and way off
Drew W.
02/2015
5.0
handyman service
 + -1 more
The entire house had ungrounded 2-prong outlets which we wanted to replace. Brian quoted much lower than other contractors to actually complete more work, so we went with him. Took two days to work through the entire house, but it was definitely worth it, and its nice being able to plug whatever we want into any outlet.
Description of Work: Replaced and grounded all outlets, added new ground wire.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Affordable Solutions by Brian
Thank you so much. I guess this was a case where cheaper is better. I hope that the reviews you read on. angles list helped you choose us. I am certain we are not always the cheapest but I am sure you will always get your monies worth. As you did. Thank you again
I told Brian, either in an email or directly I would settle my financing within the week and was told to send an Email when I was ready. Sent an Email twice to his wife Kelly saying it was a go and received no response. I had the right address and I was disappointed that this did not happen. I had no response and it was too late to find someone else. It would have to be spring. In the meantime the entire gutter system in the back fell completely off the house and will have to be replaced. It could have been avoided with this repair. Very disappointed
Description of Work: Brian responded right away to my call and came to the house with a few days. I wanted insulation in the attic space, living room ceiling repair and gutter repair done. We had a good conversation and a price was sent to me in an email. I agreed and would get my financing in place.
Rating Category
Rating out of 5
value
4.0
responsiveness
4.0
Response from Affordable Solutions by Brian
Dear member the last time I heard anything from you was when you said you had to get your finances in order. I am not the type of person to harass people when they speak financial issues. You claim you e-mailed me twice but I received nothing. Like I told you and everyone else if you don't receive an email then call. I feel bad that you weren't able to make contact with us, after all it does cost money to drive out and look at jobs so its not like I didn't want to do job.
Brendan T.
01/2015
5.0
handyman service
 + -1 more
Brian responded within a day and work was scheduled . Brian and his helper arrived the day of and got to work right away. They did the wiring for our ceiling fan light switches and then installed the four fans. The job was done well and efficiently. I have recommended Brian to a friend and plan to use his company again in the future.
Description of Work: Wired and installed 4 ceiling fans with light fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,100
Response from Affordable Solutions by Brian
Thank you and I am sure you will get alot of use out of your fans. If you ever need anything please feel free to call. My only concern is the b ratings we received for responsiveness and punctuality as you stated I responded right away and was on time to do the job. Anyways thank you and we look forward to helping you out on future
David T.
12/2014
5.0
drywall, handyman service, siding
 + 1 more
Very pleased. Brian responded quickly to my call and gave a quick estimate that same day. I received a detailed estimate shortly thereafter and requested that he begin the work as soon as possible. The work was done well, in a timely fashion. The tenants suffered minimal disruption to their business. I would certainly recommend Brian and will call him again if the situation arises.
Description of Work: Repair interior and exterior wall after a car ran into the building. Replaced siding on the remainder of the building.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,700
Response from Affordable Solutions by Brian
Thank you so much. It was a pleasure to work with you. You and your tenant made the whole job go so smooth. Its people like yourself that make our jobs enjoyable. Thanks again
Sharon S.
12/2014
5.0
drywall, handyman service
 + 0 more
Brian contacted us right away, was able to get the project started earlier than we thought. The guys he sent were right on time, very nice, did a great job! They finished in the time estimated, cleaned up, very nice to deal with....all in all, a very positive experience. Would definitely recommend Brian and his guys, and will most likely contact him for more projects when we can fit it into our budget!!
Description of Work: Removed kitchen carpeting, repaired, leveled sub-flooring. Installed our laminate flooring. Also patched some sheetrock in our bathroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Affordable Solutions by Brian
Thank you member. It was a pleasure working with you and your husband. I'm looking forward to helping you out with your next project. I hope you feel everything went as smooth as I feel it did. Even with the bad weather we were able to take care of it as said. Thanks again Brian and kelly
Brain and his team arrived at my house on time. The first thing that impressed me, was that they all removed their shoes. This was important because I just had my hardwood floors refinished. They, also, ensured that my floors were well protected by placing coverings on them. Brain immediately briefed his team on the details of the job; he included me in on the discussion to ensure his workers knew exactly what I wanted. They outlined the job according to what we discussed and confirmed it with me before proceeding with the job. Afterwards, they went to work. Within a matter of hours, they had removed all the old lighting, ceiling fans, and tracked lighting. The holes were cut for the new lighting. The person repairing the cracks in the ceiling even identified an area where the ceiling and the wall had a gap in it. Apparently, the wall must have bowed out and the original contractor didn't repair it. Instead they put a piece of ceiling tape and painted over it, which created an undefined line where the ceiling and the wall met. Brain's worker added sheetrock to repair the existing gap. By the end of the first day, all new recessed lighting was installed and the ceiling cracks scored and sanded. I was shocked that all the new lights were already installed and available for my use later that day. The job was scheduled for 3 days and was completed on time. Each day the team arrived at the agreed upon time and they were very courtesy and professional. At the end of each day, they did an excellent job of ensuring that everything was cleaned to included sweeping, mopping, wiping down my countertops, refrigerator, etc. I was shocked because I had just had my floors refinished and I did all the cleanup after the workers. My ceilings and new lighting look amazing and I am very happy I used Affordable Solutions by Brain. I would not hesitate to use his company for either future home repairs or remodeling.
Description of Work: Removed existing fans from living room and kitchen area; removed living room track lighting and existing lights in the kitchen and living area; installled 15 recessed can lights for kitchen and living area; repaired existing cracks in the ceiling; installed chandelier in the formal dining area; removed and replaced two recessed lights in the entrance way; painted the kitchen, entrance way, formal dining room and living area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,505.17
Response from Affordable Solutions by Brian
Thank you. The guys and I were extremely happy working with you. We really look forward to working with you in the future. Thanks again Brian and kelly
Cheryl D.
11/2014
2.0
handyman service
 + -1 more
Emailed via this site to the company on Saturday and received a response to call him Monday morning. At 8:01 am Monday morning he called me. Explained my situation...said possibly Wednesday he could be over. Suggested I get a new mail box and go from there of which I did. Heard nothing on Tuesday and called twice. No response. Called on Thursday twice asking to please just let me know if he'd changed his mind and then I could move on. I never heard anything and it's Friday 11-21 at 6 pm. Really disappointed that I couldn't just get a call saying he just couldn't do it or something came up suddenly...I certainly would have understood.
Description of Work: Needed to have existing mailbox either reinforced, replaced or relocated
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Response from Affordable Solutions by Brian
its really a shame that a customer blows up the internet with total disregard. I sent an email to you explaining I was out of the country with a family emergency as my sister lives in Canada. You use this site to contact me but your excuse is you would not of known anything if you had not of went back on it to put a review. Well my thought is if you seen it then why put a negative review. My only answer is in compassionate to others and their families. I would think if someone responded asap when I called, then didn't hear back from them that maybe there was a a good reason. But that's just the way I think. Also as you stated I also said possibly on Wednesday, now two days later you are giving a bad review. You told me that this was an ongoing issue, you wait to call someone to fix it yet can't wait to be sure that the person you called can make it.
There were multiple people - all with different specialties. They came in one day and did it all. Very clean, organized, efficient, well done, and fast!
Description of Work: Multiple miscellaneous house repairs: repair water spicket and rerouted water line properly and installed a shut off valve, brought dryer hose up to code, replaced some insulation, hung a cabinet, repair storm door - new handle and openers, repaired driveway by garage so water can not come in, and built a roof overhang for exterior back door to protect from the elements. (To name a few...)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Affordable Solutions by Brian
Thank you so much. It was a pleasure to work with you and your family. We all look forward to working with you in the future.
BARBARA K.
11/2014
5.0
handyman service
 + -1 more
I love that Brian is so responsive, in spite of being very busy. He's also a one-stop shop, which is such a gift for busy people. He did all the plumbing AND electrical in one trip. He comes when he says he will and has the work done on time and very quickly, I was in the process of moving and getting my old house ready to rent out. I needed things done quickly and Brian took care of everything. I had tried working with another guy (one who was recommended to me personally). He was a very nice guy, but he just couldn't get things to completion. I am completely satisfied with Brian and will call him for whatever I need on the old house or the new one.
Description of Work: This was my second call to Brian. The first time he replaced some faucets and faucet stems, grounded an outdoor outlet and installed an outlet for a garage door opener that had been connected by an extension cord. On this call, he installed an electric dryer hookup and replaced some light fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Affordable Solutions by Brian
Thank you so much. I know have told you but its time to tell the rest of angles list members. The customer and their attitudes have so much to do with the return response they get from their contractor. People like yourself who do not put themselves on a pedestal and treat others like crap are always going to get the respect of all of us. My workers and myself will always be there for individuals such as yourself. Not only do you show your gratitude by paying your bill and thanking us numerous times but you also show it in the angles list review. Yes in the three years we have been affiliated with angles list we have recorded over 150 reviews, but if the members unlike yourself, that use angles list to find us would take five minutes to report their experience we would have at least double that. This is pretty amazing though to be able to get the clients we do that will take the time to write a review. As you stated we always try to get to you in a timely manner and I think some people don't realize how small of a company we are when they see the amount of reviews. Once again thank you from all of us
Paige W.
10/2014
1.0
handyman service
 + -1 more
scheduled for Brian to come to my home at 4:00 on 9/22/14 for an estimate for a variety of things I needed help with. He never showed but retuned my call the next day saying he had confused the dates. I re-scheduled for 4:00 on 9/25/14. He called the next day saying his wife had been in the ER. We agreed he should take a few days to be sure things were OK at home and call me back to re-schedule. It is 10/22/14 and I have never heard back from Brian. Very disappointed considering the reviews here.
Description of Work: Never showed for scheduled estimate appoinments
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Affordable Solutions by Brian
Well member first and foremost family comes first weather mine, yours or my workers. With that being said I contacted you both times. Unfortunately you never returned my call to reschedule again and I was sure it was because we were unable to make it happen the first two times and understood. Though I do not believe anyone should be so low to put down someone whose family is in hospital and still trying to keep things moving forward.
Colleen D.
10/2014
5.0
doors, handyman service
 + 0 more
We hired Brian for what we thought would be a simple job, hanging new exterior doors.....little did Brian or we know, it would not be very simple....issues were found at every turn, The guys did an excellent job of informing us and explaining each and every issue. They were very professional, prompt, tidy and friendly. We are extremely pleased with the work they did for us! Brian went above and beyond to be sure we were satisfied...something we very much appreciated! We are so happy that we are having him do more work soon! Thank you again! We would definitely recommend Brian to anyone! Colleen & Paul Dolhun
Description of Work: hung new doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Affordable Solutions by Brian
Thank you so much for the review. We all try hard each day and its so rewarding when a customer such as yourself shows the appreciation by taking a couple minutes out of their hectic day to tell others that we did what we said we were going to do or in other words we did our job. Thanks again
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Handyman Services,
Electrical,
Drywall,
General Remodeling,
Plumbing,
Interior Painting,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Lighting,
Doors,
Decks and Porches,
Unfinished Carpentry
FAQ
Affordable Solutions by Brian is currently rated 4.8 overall out of 5.
Sunday: 8:00 AM - 4:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
Affordable Solutions by Brian accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Affordable Solutions by Brian offers free project estimates.
Yes, Affordable Solutions by Brian offers eco-friendly accreditations.
Yes, Affordable Solutions by Brian offers a 10% senior discount.
Yes, Affordable Solutions by Brian offers emergency services.
No, Affordable Solutions by Brian does not offer warranties.
Affordable Solutions by Brian offers the following services: Electrical. Handyman. Plumbing. Landscaping. Tree Removal. Remodeling. Gas Hookups. Concrete & Pavers. Property Management. Ceiling Tiles. Drywall Installation & Repair. Painting Interior & Exterior. Mold Removal & Remediation. Retail maintenance. Commercial & Restaurant Maintenance. Preventative Maintenance. Additions & Remodels. Decks & Patios. Pressure Washing. Gutters. Bathroom Remodels. Kitchen Remodels. Basement Remodels. Generators. Ceiling Fans. Electrical Service Upgrades. New Services.