Liberty Fence & Railing manufactures and installs double virgin vinyl (100% pure inside and outside layers) PVC fences and railings, including our newest line of embossed wood grain vinyl. All of our Premium Heavy Duty Deluxe Grade Double Virgin Vinyl Series products are fabricated on Long Island and made to last a lifetime. We also install aluminum fences/railings; chain link fences; wood fences; vinyl stone fences; vinyl wood fences; and wrought iron fences, railings, and window guards. Privacy, semi-privacy, pool enclosures, and more. For 47 years, Liberty Fence & Railing has been installing in Nassau County, Suffolk County, and the surrounding NYC area. Receive a free estimate. Call us or visit our main office/showroom in Elmont, NY.
Business highlights
50 years of trusted experience
Se Habla Español
Family Owned & Operated
Services we offer
Fabricate, supply, and install 100% double virgin vinyl (100% pure inside and outside - two layers of vinyl) PVC fences, gates, arbors, pergolas, and railings. We also install vinyl stone fences, vinyl wood fences, chain link fences, wood fences, estate aluminum fences, aluminum railings, and wrought iron fences, railings, and window guards.
Absolutely terrible service. They did an awful job on my railing and damaged my existing posts. Please do not use them!
Description of Work: Railings for porch stairs.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$1,370
Response from Liberty Fence & Railing
Existing condition and existing holes in the customer’s porch column were there and we retrofitted the best we could. After seeing photos, the work looks acceptable.
Tom I.
09/2022
1.0
fencing
 + -1 more
Last year, while working on neighbor's fence between our properties, I noticed Liberty workers digging their required holes. I asked if they were being mindful of my sprinkler hoses buried along the property line. "Yeah, yeah, we're being careful". I took a picture of their truck just in case my suspicions were right. They were. I noticed low pressure on my sprinklers this year and called my sprinkler company.I just paid $250 to have my sprinkler pipes repaired. Two were partially sliced and two were cut in half. I called Liberty hoping they'd at least split the cost and I asked for the owner to call me back. Instead the secretary called and relayed the message that they are not responsible for that, because "It's in the contract". So if you hire them, keep your fingers crossed that they don't make dumb mistakes. They won't rectify it because "it's in the contract". My neighbor is neither involved nor aware of this situation as it has nothing to do with him. This is between me and Liberty.
Description of Work: Neighbor had a fence installed
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$250
Response from Liberty Fence & Railing
Hello [Member Name Removed], According to the contract signed by your neighbor, Liberty Fence is not responsible for unknown utilities not improperly marked by New York 811 or the homeowner. We are not responsible for any damages to oil lines, pool lines/equipment, sprinkler systems, waste lines, electrical lines, etc., and will not be repaired by Liberty Fence. Indication of property lines and location of the erected fence is the property owner's responsibility. In this case, your neighbor. We are sorry this happened to you and we understand it is an inconvenience, however, I'd discuss this with your neighbor and review their signed agreement with Liberty Fence.
Linda G.
06/2019
1.0
fencing
 + -1 more
It has been two years and I still am so upset every time I look at my fence. They lowered the fence and now I see more of the busy boulevard and trucks. They did not start and end the fence in the right places so when my neighbor replaced their fence they took 2 feet of my yard. In addition they moved the fence closer and I lost property to the boulevard and now the noise is closer to me. They did not put the fence around the tree the way I wanted it and the door in the fence does not fit correctly.They take most of your money up front. When I said I would not pay the last few hundred dollars when they already had over $5,000 I was threatened by the workers. The office was nasty. So with my money sunk and totally frightened by the worker I am traumatized every time I go out in my back yard. I am compelled to every year warn you not to use this fence company.
Description of Work: Backyard Fence
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$5,000
Response from Liberty Fence & Railing
We install with the customer being home for their input. To reinstall the fence is a cost that we need not absorb if changes happen after the installation and posts are concreted in the ground.
Mitchell A.
08/2018
2.0
fencing
 + -1 more
The salesperson seemed professional and responsive. Once the contract was signed there was very poor communication between the office and me regarding scheduling of the work. I waited up to 7 days without calls being returned. Scheduling was very poor. Work was delayed almost 8 weeks because of overbooking jobs. When I asked for return of my deposit I was told that the contract was binding and if I turned the workers away they would keep my deposit (over $2k). When I called on the day of the job because I was told by the workmen that there would be 60 pails of dirt that would be excavated and left on my property I was reminded that this was in the contract although it had not been discussed with me prior to the job by either the salesman or the office. Unfortunately, I became irate, which is not normally in my character, and the owner of the company hung up on me while his workmen were at my house waiting to start he job. O the end the work was done well. However, I would not recommend this company due to their poor customer service.
Description of Work: Fencing around my backyard.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
Teodora & Michael C.
06/2018
2.0
fencing, driveway gates
 + 0 more
Horrible company. Nothing but headaches. Shop around and check reviews and the BBB complaints, not the BBB ratings which are calculated in a manner to benefit the businesses that support the BBB, but the complaints folks write about that were not resolved. They sub out the installation so you are at the mercy of the crew you get. The company itself does not stand by the installation or come to inspect the work itself. Salesman will say anything to get you to sign, then you never hear from them if you have an issue. They tell you to call the office and you will never get a callback. Again, horrible company
Description of Work: PVC fencing, arbor and gates
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$7,000
daniel Y.
11/2017
2.0
fencing
 + -1 more
Sales consultation went fine, not pushy or obnoxious. The trouble began when trying to obtain a permit from the town. Went to the town to get a permit only to find the proof of insurance they had on file had expired. Upon calling the company the girl who sounded like she didn't know what I was talking about, asked her "boss" and told me a new one would be faxed over in a few hours, which it never was (half my day wasted). Day two at the building department went about the same except this time the "boss" came to the phone and declared angrily, " I faxed it yesterday" and "those people at the dept. don't know what their doing" she told me she would fax it again and hung up. When the building dept received the fax they showed me the issue was she was faxing and re-faxing the same EXPIRED document! I immediately called Liberty back but the woman went on a "break" and could not be reached (another morning of my time wasted). The install day, workers arrived promptly and did the install. I was not home to watch them install the sections. It was honestly such a small project for a "professional" fencing company I did not think I needed to watch them for them to get it right. The result is none of the posts are level with one another and the post which latches to one gate is slanted to one side. When the gate is closed there is a clear difference in the gap at the bottom and the gap at the top. At the top the gate nearly touches the post and at the bottom there is a 2"+ gap.
Description of Work: Install of 2 small sections of aluminum fencing with 2 arched gates.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Francis F.
08/2017
5.0
fencing
 + -1 more
Fence companies on Long Island are dime a dozen. Naturally, each of them has a pitch of why they are better or different than the others. So homeowners, like myself, would need to do due diligence to pick the right (perfect) one that fits their need, when it comes to cost, quality, and service. After I interviewed about 10 companies in 5 months and I'm glad to have picked Liberty Fence for my 6' PVC privacy fence and aluminum gate. Here's the reason why: 1) Quality - I learned quite a bit about fence quality after doing some research. Liberty Fence manufactures their own fence using the highest quality pure virgin vinyl. Other companies that provide lower cost tend to have below par materials that are usually recycled. This will cause longevity issues in performance with the fence including discoloration, cracking, etc. Liberty Fence provides double virgin heavy duty materials to their direct customers. So from a buyer's perspective, this was a no brainer for me! (Tip: Check-out their YouTube page) 2) Cost - I believe the old adage that 'you get what you pay for'. After learning the 'average' cost of the work that I need, Liberty Fence was not the cheapest nor the most expensive - they were average in cost, but competitive as well. What I love about Liberty Fence was they were very flexible with the 'value-add' offering, the warranty, and just general service. This made the difference to me. 3) Service - I was impressed even starting with Dennis the salesperson all the way to the gentleman who came back to make some adjustments (weeks after the installation). People usually buy from people because they 'like' or trust them. In my experience, the guys at Liberty Fence - sales, installers, owner including store support, have been top notch. Anthony, the owner, has been terrific to me. He provided great communications, extremely responsive and always gave the right solutions! He managed my expectations properly and delivered as promised. The installation was delivered and completed on time. I requested for some adjustments after the fence settled-in, they came back and fixed with no issues. The installers were very friendly and professional. Overall, I believe that I made a solid decision in selecting Liberty Fence and I strongly believe that my investment in my fence was very well spent, given all the highest quality product and service that I received. Thank you very much, Anthony and Liberty Fence team! Disclosure: I did not receive any compensation for this review. This review is my unbiased feedback and review based on my experience.
Description of Work: 6 ft PVC Privacy Fence and Alumininum gate
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Liberty Fence & Railing
Wow! [Member Name Removed], thanks so much for your awesome feedback. We really appreciate the time and effort you put in to writing such a fantastic review. Enjoy your new fence and gate!
Elaine Y.
06/2017
4.0
fencing
 + -1 more
Liberty Fence installed a railing for my side steps. The guy who came to do the estimate was great, the railing is very nice and the installation very professional. However, the office staff is quite awful. They made mistake after mistake about my installation date and time. And some of them were downright rude to me. My interactions with them brought my grade down to a B, otherwise it would've been an A.
Description of Work: Railing
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Andra V.
10/2016
2.0
fencing
 + -1 more
The installation was late. The manager lied about coming out to see the job before installation. Worst of all the customer service was despicable. Cannot say enough bad things.
Description of Work: Installed vinyl fence around my backyard
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$7,000
Deirdre A.
03/2016
1.0
fencing
 + -1 more
Received a ballpark estimate for outside railing based on my measurements. Met with owner and was told that the estimate would hold true if measurements were accurate and total footage was not off. Owner estimated running length for materials needed at 26 feet but noted I would have to have a salesman come and verify. Ok, fair enough. Left three messages for a salesman to call back (they kept losing my message?) and after third attempt managed to set an appointment. Salesman comes, does actual measurements for 10% LESS (23 feet) material and quotes price 20% HIGHER. I show him what the owner quoted and he tells me his, the salesman's, is accurate and that I should speak to owner. I go again in person to their POB, tell them I want to start the work but want to understand the quote discrepancy first. Owner is out of office. Leave message to call me. He does not. I call two additional times, leave message each time and I am still waiting. I find it amazing that I was ready to give them a check, even told them that this was the case and still can't get a response. I wanted to hire them because of a recommendation but it seems that they aren't interested in doing the work.
Description of Work: I tried to have them install outside railing but these guys just don't respond after playing games with the price.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$2,000
Response from Liberty Fence & Railing
Hi [Member Name Removed], my name is Jason, the marketing manager at Liberty Fence & Railing. Thanks for your feedback and I'm sorry you're having an issue. I looked into your matter, and I've asked that someone reach out to you again to resolve this (someone may have already contacted you). Please understand, many of our customers visit the office and ask for a "ballpark estimate" before allowing us to visit the home to get an accurate measurement and finalize logistics. The actual price is given by the salesman once we know what the project entails. The sales team says they provided an estimate in the "ballpark" that was originally provided. I know you were referred by another customer, and I do apologize for any trouble. We'll try to bring the price down than originally quoted.
Tokumboh W.
08/2015
1.0
fencing, driveway gates
 + 0 more
I signed a contract with them on May 27, 2015. I was told about 3-4 weeks (stated on contract) for the start of the work. They called about 2 weeks later to say that they were coming next week. Then called the next week to say they were coming in 2 weeks. In 2 weeks I received a call that they were coming the next day ( while I was at work), since they didn't get in touch with me they didn't show. I finally had the fence installed (not the gate) July 18th, 2015. They came on August 1st, 2015 to install the gate, but since they forgot the drill bit they couldn't do it. I called that day to reschedule and was told they would call me back. Here we are August 6th, 2015 and I had to call them, only to be told that someone will call me back (again). I will never use them again for anything or recommend them to anyone. They haven't even offered me any type of compensation for my inconvenience.
Description of Work: Install new fence and gate.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$1,900
Peter L.
05/2015
5.0
fencing
 + -1 more
The price was not bad. They were excellent. I'd give them an A.
Description of Work: We used Liberty Fence. They fenced around the whole property, six foot in the back and five foot in the front.
Rating Category
Rating out of 5
Yes, I recommend this pro
$4,500
Anthony H.
04/2015
5.0
fencing
 + -1 more
The company was great. They were quick and professional. Real easy experience.
Description of Work: Install a white vinyl pvc fence
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Michael L.
08/2014
5.0
fencing, driveway gates
 + 0 more
The crew was amazing, First our salesman was Don he came to measure twice. Told us how long it takes , 2 1/2 weeks later Liberty called told us the removal and installation date. Crew came an removed all old chain link fence installed new poles. Installed the 6 ft back yard fence. told us they would be back the following Friday but Liberty called me and asked if they can come back Aug 5th .That was quick! They finished installing the chain link fence and filled in the cement on the new poles and hung our gates. Needless to say the weather was hot and humid. These guys were Fantastic. stayed until all little wires were picked up from my driveway and no garbage left, just our brand new fence! My hats off to those hard working guys, cannot say enough for them. Don told us exactly what and will happened during the process and its soooooo True. we did not mind waiting but everything came quick. Again Beautiful Fence and the neighbors really love it even from across the street. hint..post you permit in the front window. We live in Valley Stream it cost $40 bucks. Do it the right way the first time. Thank You Don and liberty Fence Company for a Great Job!
Description of Work: 6ft vinyl fence backyard and white vinyl chain link around property Gates, remove all old fence away.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Ryan N.
07/2014
2.0
fencing
 + -1 more
I'll start by saying I myself am in a similar industry where customer perception constantly battles reality and setting expectations in that environment is extremely difficult. Knowing where they're coming from, I always approach working with providers with an unusual amount of benefit of the doubt, patience and flexibility. The sales person and estimate process was fine. Nothing great, nothing poor. The installation took 4 weeks to happen (weather was not a significant issue) and when it did, the installer pointed out problems that and quot;your sales person should have told you and my boss should have told meand quot;. They threatened to leave the jobsite if I couldn't get a landscaper in (same day) to address issues that I should have been told about 4 weeks ago so I had lead time to address it. The cost of the job rose significantly having to pay a landscaper to drop what they're doing and come take care of the issues the installer had. The fact that there were issues to address is not the problem, I get it - they install fences not landscape - but telling me the morning of the install after waiting 4 weeks is ridiculous. The issues were something only a fence company would be able to identify so I had no idea prior that XYZ would be a problem and the sales person who came didnt identify those issues either. I paid DOUBLE what I would have just to have someone come same day. I was put in the the middle of the company's process/communication and the go between for the installer and the main office fighting about who failed to do what job on their end in terms of communication, measuring etc. it was uncomfortable. Poor form liberty fence, poor form. Their main office and overall attitude is poor, confusing and comes off disorganized. They gave the impression they were clueless about their own process and the progress of my project. The overall tone from the office was dismissive, and short. Let me reiterate that I am no pain in the a**, I didnt have outlandish questions or expectations. They appeared to lack patience, polish. and understanding of the feedback the residential market is clearly providing. To be clear, I will not be using Liberty Fence again. I will be proactively suggesting people go elsewhere with their business. Fencing is expensive, no one deserves the Liberty Fence experience **update** Anthony, the owner called to apologies for the experience after receiving our feedback.
Description of Work: Installed over 300 feet of standard white FVC Fence.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$10,000
Nectarios Z.
05/2014
5.0
fencing
 + -1 more
Sales person was very knowledgeable and experienced. He explained the whole process including installation, delays that may be incurred due to weather and options available. It did take about 8 weeks from the date the contract was signed to get the fence installed. This was mostly due to the wx, which was explained to me by the salesman. The biggest thing I appreciated was their communication. They were very clear about the whole process, how long it can potentially take, and the cost. I picked this company because they were also very responsive and they were the middle price in estimate. I didnt go for the high or low bidders. Its been about 9 months since the install and we are very happy with the fence.
Description of Work: Installed a fence around the whole back of my property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
William M.
07/2013
1.0
fencing
 + -1 more
The estimate was fantastic and initially the salesperson was professional. The problem occurred when I wanted to sign the contract and give the initial deposit for the work to be performed. After weeks of calling and emailing and texting the company and the salesperson I finally thought to myself, why am I chasing down someone to do a job for me. I was completely blown off and I assume because they were too busy for my job. I still have never heard back from them even after numerous promises that they would contact me to start the job. I wasted 2 months time in getting this work done. I will never recommend this company to anyone.
Description of Work: The provider came to my house and gave me an estimate
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,500
Michele L.
05/2013
5.0
fencing
 + -1 more
I haven't had problems with them. They were very efficient, clean, and came when they said they would.
Description of Work: I have a PVC Security fence around my property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
K. Dee F.
07/2012
5.0
fencing
 + -1 more
Awesome Job as described above by Pete and Liberty Fence!
Description of Work: Pete was my sales person and did my fence for my last home three years ago and beat everyone elses outlandish prices with more elegant and better quality fencing materials. Pete came to give me an estimate on a home I was in contract for and once again came in with the the estimate and a fence that fit my need. Better yet he showed up in a 24 hour period as he knew my time was limited. He was prompt, professional and made my decision easy. I have and will continue to recommend Pete and Liberty Fence to anyone looking for quality fencing with exceptional service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Liberty Fence & Railing
We do give it our all, and really try to do the best job we can for the customer
Anthony F.
07/2012
5.0
fencing
 + -1 more
The quality of the work and quality of the material was fantastic. My neighbor had a wider fence and the quality was not as good as mine. Liberty Fence was a great fence. I had them before I had done all this work in the house. It stood many storms down here. With the fencing it has been pounded sometimes with flooding and waves. It withstood everything that happened to it. The only reason we had to replace it was because we changed the design.
Description of Work: I used Liberty Fence Inc to do a fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Gail S.
05/2012
5.0
fencing
 + -1 more
They are very good; they did a great job, and they did it all in one day. The salesman was good too.
Description of Work: I had Liberty Fence Inc. come out and install a PVC fence for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vadim V.
05/2012
1.0
fencing
 + -1 more
This is my second time hiring this company. The first time was a great experience, the install crew did a great job just didn't clean up well after themselves. I hired them to do another section of the fence. Just like the first section, this was on graded property. Unlike the first time, the crew did not drive the posts vertically, but drove them perpendicular to the ground, making the entire fence look crooked. The company hasn't been responsive in fixing the issue.
Description of Work: Installed 6' tall fence with 4 posts and about 25' long.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0
$950
Response from Liberty Fence & Railing
we returned at no charges to customer to reinstall this fence This was a very steep hill that the installers discussed different possibilities with the homeowner during the install. Several days later after the installation,the customer wanted it changed, and we did so as a courtesy.
Patricia M.
04/2012
1.0
fencing
 + -1 more
They were terrible. The job wasn't what the gentlemen promised it would be.
Description of Work: Liberty Fence installed a fence around my yard.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
$3,000
Response from Liberty Fence & Railing
we give all of our customers our best efforts. This job was done professionally and customer did recieve everything that they were entitled to.
Michael A.
10/2011
1.0
fencing
 + -1 more
We called Liberty twice to schedule an estimate.The first time we called we left a voice mail and no one returned the call.The second time we called we were transferred to a sales rep. The rep took our contact info and said someone would call us back.We never heard back from them.
Description of Work: No services performed
Rating Category
Rating out of 5
responsiveness
1.0
Response from Liberty Fence & Railing
This is simply not true. We attempt to contact each customer with the phone number provided. Nowadays alot of our customers will only give us their cell number, which was the case in this situation. Many voice mails that we left go unanswered,and the customer never returned our 3 attempts to reach them.
Vincent T.
08/2011
5.0
fencing
 + -1 more
Terrific job. Two men showed up at 9:30 am, dug 20+ post holes entirely by hand, and installed the fencing. They were cleaned up and gone by 4pm. A week or so later (after allowing the concrete in the gate posts to cure), the gate was installed in minutes. The crew was very courteous and knowledgeable. I couldn't be happier with the results. NOTE: if you're having a similar job done, be prepared to dispose of the dug-up leftover dirt from the post holes, as the crew does NOT take this away for you. It's a lot more dirt than you might envision...
Description of Work: About 150 feet of 6' vinyl fence surrounding the back yard, and one walkway gate.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Fencing Driveway Gates,
Animal Fencing,
Wrought Iron
FAQ
Liberty Fence & Railing is currently rated 3.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Liberty Fence & Railing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Liberty Fence & Railing offers free project estimates.
Yes, Liberty Fence & Railing offers eco-friendly accreditations.
No, Liberty Fence & Railing does not offer a senior discount.
No, Liberty Fence & Railing does not offer emergency services.
Yes, Liberty Fence & Railing offers warranties.
Liberty Fence & Railing offers the following services: Fabricate, supply, and install 100% double virgin vinyl (100% pure inside and outside - two layers of vinyl) PVC fences, gates, arbors, pergolas, and railings. We also install vinyl stone fences, vinyl wood fences, chain link fences, wood fences, estate aluminum fences, aluminum railings, and wrought iron fences, railings, and window guards.