Sanella's Cleaning Service

house cleaner, carpet cleaner

About us

Sanella's Cleaning Service has been servicing Syracuse and the surrounding areas since 2007. Our family-owned and operated business specializes in house and office cleaning, move-in and move-out services, and one-time, weekly, and bi-weekly cleaning. We take great pride in our work and always strive to ensure our customers are satisfied. We also offer emergency services, free estimates, quick response times, and competitive pricing. Let us help make your home or office sparkle and shine. Request a quote or contact us today to find out more.

Business highlights

18 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.769 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
1%
3
0%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.7
Showing 51-69 of 69 reviews

Nancye I.
05/2018
4.5
Sanella was punctual and worked quietly and efficiently. I am pleased with her service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beverly M.
05/2018
5.0
I needed help immediately and she came the same day that we spoke and stayed until she completed the job to perfection

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kimberly S.
04/2018
5.0
Prompt, friendly, courteous and professional. An excellent cleaning job at a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$159

Joan A.
03/2018
2.0
For the work she did she did good work. However, she didn't complete the job, even though I had paid in advance plus a small bonus. When I tried to contact her to come and finish the work, she didn't respond.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
1.0


Ali S.
12/2017
4.0
On time, professional & great cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Douglas P.
10/2017
5.0
I continue to have a very positive view of the work of Sanella and her employees. I have just seen the negative posting; I want people looking for cleaning services to know my experience is exactly the opposite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen D.
10/2017
5.0
I am very happy with Sanella and Lisa and would recommend them to anyone that wants a dependable cleaner. The showed up on time with their own supplies and they get the job done. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$145

Randy A.
10/2017
1.5
She said the first cleaning was a deep cleaning and she had another woman with her. For $25/ HOUR x 3 hours for two people, I felt she took advantage of me. She did not clean under the furniture. I don't think she pulled the furniture away from the walls. Also, my kitchen floor was not clean and I had to scrape away food. Her helper was supposed to clean the fingerprints off my kitchen cabinets and I think she forgot to do one side of my kitchen. My downstairs bathroom fixtures were cleaned, but the floor was not washed. My range hood still had dust on it. I would NOT hire her again and in fact, I am going to cancel my next appointment unless she is will ing to come back and clean for free!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
4.0

$125

Laurie R.
10/2017
5.0
Responsive,thorough and did a great job! 😀

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda B.
10/2017
5.0
They were right on time and very accommodating to my schedule. Very professional and did a good job. I will call them again in the future. Did a great job shampooing my carpets!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$564

Debby S.
09/2017
5.0
Sanella and Lisa do a great job cleaning. They are also very pleasant, friendly and aim to please which they do!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ray S.
08/2017
5.0
Sanella's coordinated great. Scheduled a date followed up and was on time. They were focused on what needed to be done and friendly during the entire process. I'm glad I got a good trust worthy service!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Gene G.
08/2017
5.0
Sanella's is a very professional, proactive and punctual service that provides high quality results! I would recommend their cleaning service to anyone in a heart beat!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice A.
06/2017
5.0
She is very accommodating pays attention to what you are asking her to do. She delivers and accomplishes what is needed to be done. She went above and beyond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Catherine M.
05/2017
5.0
Sanella's Cleaning Service did a good job. They are trustworthy and punctual. I am very comfortable using them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve N.
05/2017
5.0
They do a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anthony N.
05/2017
5.0
Very thorough and she cares about her customers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

98 West Richmond Road, East Syracuse, NY 13057

http://www.sanellascleaning.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

house cleaner,
carpet cleaner

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Sanella's Cleaning Service accepts the following forms of payment: CreditCard
Yes, Sanella's Cleaning Service offers free project estimates.
No, Sanella's Cleaning Service does not offer eco-friendly accreditations.
No, Sanella's Cleaning Service does not offer a senior discount.
Yes, Sanella's Cleaning Service offers emergency services.
No, Sanella's Cleaning Service does not offer warranties.

Contact information

98 West Richmond Road, East Syracuse, NY 13057

http://www.sanellascleaning.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed