Simply put, we have been invited into your home to perform a service that will make your hectic life a little easier. We will listen to your needs, respect your schedule and keep you informed through open communication. We will ask questions before making decisions on techniques or products we use in your home.
Business highlights
12 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
High Quality Residential Cleaning is our business.Locally Owned and Family Operated.“Reputation is built, not bought”. We are proud not to be a franchise. Just a solid company with our reputation in our own hands and after all, we were Born To Clean!
Services we don't offer
We offer a range of services to meet your unique needs.
Born To Clean WNY can accommodate most customer requests. Just ask!
Description of Work: Despite working with them weekly for a couple months, we never could put me on a regular time schedule. Despite repeated requests to have particular areas cleaned, they never remembered to do these areas without reminder. I learned toward the end that they were not cleaning all basic areas as provided on the work orders. How do you repeatedly skip the bathtub in the master bathroom? Something wrong on every visit. They did refund my money on the last cleaning job.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
Theresa S.
09/2015
5.0
house cleaning
+ -1 more
I was very impressed with BTC the first time I used them. They were professional, thorough, and very hard working. My house never looked better. I was delighted to hire them again because I had visitors coming. This time, not so much, because they didn't show up. No phone call, no explanation. Just a no-show. It's a shame. I would have loved to have had them again but I value and need reliability.
Description of Work: Thorough housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
3.0
punctuality
1.0
$150
Nicholas L.
07/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: They have cleaned our home for nearly a year. Excellent and attentive service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Born To Clean WNY
Thank you for taking time out of your schedule to provide us with honest feedback. Thank you for your continued business with Born to Clean WNY.
Deborah C.
06/2015
4.0
house cleaning
+ -1 more
I only got a quote at this time.
Description of Work: I just got a quote which was a little high but the scope of services was more expansive than most other companies doing the same service. I have not used them yet but likely will hire them within the next 3 months.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Vinnie M.
03/2015
5.0
house cleaning
+ -1 more
I'm very pleased and would highly recommend.
Description of Work: Cleaned my apartment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
Response from Born To Clean WNY
Thank you for taking time out of your schedule to provide us with honest feedback. Thank you for your continued business with Born to Clean WNY.
John S.
12/2014
5.0
house cleaning
+ -1 more
Before the day of service they came to inspect the house and hear all our requests. They were thorough, did more than we asked for, and were meticulous in their work. If you are looking for a company that takes pride in its work and does what they say they are going to do, this is it. We have tried several cleaning firms in the past year. This is the one we will be sticking with going forward. They are worth it.
Description of Work: Total house cleaning. Complete dusting, vacuuming, floor cleaning, bathroom disinfecting and scrubbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Born To Clean WNY
We would like to thank you for taking time out of your schedule to provide us with your honest feedback. Thank you or your continued business with Born to Clean WNY.
Andrew H.
11/2014
5.0
house cleaning
+ -1 more
Great job my apartment was spotless. Very professional and responsible.
Description of Work: Cleaned my entire apartment on a bi-weekly basis
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Response from Born To Clean WNY
Thank you for taking time out of your schedule to provide us with honest feedback. Thank you for your continued business with Born to Clean WNY.
Irene D.
08/2014
5.0
house cleaning
+ -1 more
Jocelynn, one of the owners, was part of the team. I was impressed with the job they did. They arrived on time and the team went to work. Everyone knew what to do and how to do their job. They were prepared with each person having their own supplies, which seemed to be very efficient. There was no chatter between workers, and no cell phones. When they finished, Jocelynn made sure nothing was missed. They did not waste time, so I feel I definitely got what I paid for.
Description of Work: Thoroughly cleaned my home from top to bottom. I was home when they worked. Things I noticed that they did were: fans cleaned, glass in French doors cleaned, baseboards cleaned, floors cleaned on hands and knees. These are just an example of what they did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Born To Clean WNY
Thanks [member name removed], I am glad you are happy with the cleaning. We really enjoyed working in your home and can't wait to see you again. Thank you for the GREAT review and I hope you enjoy the Sparkle. Your Born To Clean Team.
Nancy S.
08/2014
5.0
house cleaning
+ -1 more
Wonderfully! Very satisfied and will book with this crew around a big family gathering at my home to touch up before the date and after. Still trying them out but from first experience ,I am going to pass on their # to my mother-on-law ! ........take that as you will, but, that is big !
Description of Work: Everything ,3 floors of house . Just had some work done in house and still is going on, but could not stand dust and dirt . My main request was cleaning the floors; hardwood,tile and a bit linoleum . Kathy,Mike and Kristal arrived on time and went right to work . Left them to do there business and they did just that! They provided what their website stated they would and more for an unbelievably great price. I have used other services and definitely was ripped off for the just the smell of lemon oil and not much done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Response from Born To Clean WNY
Thank you for the kind words. We really enjoyed meeting you and working in your home. See you soon and enjoy the Sparkle! The Born to Clean Team
Irene D.
12/2013
5.0
house cleaning
+ -1 more
They were punctual, efficient and extremely professional. I was very pleased with the service.
Description of Work: Thoroughly cleaned my home including fixtures, baseboards and hand-washed floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Born To Clean WNY
Thanks you for the great review and for choosing us. The Born to Clean Team.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Home and Garage Organization,
Blind Cleaning
FAQ
Born To Clean WNY is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Born To Clean WNY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Born To Clean WNY offers free project estimates.
Yes, Born To Clean WNY offers eco-friendly accreditations.
No, Born To Clean WNY does not offer a senior discount.
Yes, Born To Clean WNY offers emergency services.
No, Born To Clean WNY does not offer warranties.
Born To Clean WNY offers the following services: High Quality Residential Cleaning is our business.Locally Owned and Family Operated.“Reputation is built, not bought”. We are proud not to be a franchise. Just a solid company with our reputation in our own hands and after all, we were Born To Clean!
We offer a range of services to meet your unique needs.
Born To Clean WNY can accommodate most customer requests. Just ask!