Floating Piano Factory

Piano Tuning, Musical Instrument Repair

About us

Floating Piano Factory is a small but internationally known piano service company recognized for meticulous work and professionalism. We'll take our time to ensure your instrument is treated like the treasure that it is. Daniel DiMaggio, our remarkably adept and seasoned apprentice currently performs all of our day-to-day service calls at very exceedingly affordable rates. Eathan Janney RPT, PhD, and another apprentice Bimol Carmaker are currently performing tunings as ambassadors to Peru and London respectively.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Piano Tuning, Maintenance and customer service to the highest standards of quality. Uniquely offering apprentice services at deeply discounted rates. Capable ofepairs and adjustments, such as fixing stuck or malfunctioning keys, hammers, dampers, and/or pedals, string replacement, ordering and replacing broken parts, eliminating clicks or other unwanted noise, and some more in-depth work including hammer needling and filing (to adjust the piano's tone) and action regulation (a complete tune-up).

Services we don't offer

Woodworking or furniture refinishing, total refurbishing, soundboard or pin block replacement, servicing electronic pianos, or wurlitzers or fender rhodes etc.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.037 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 26-37 of 37 reviews

Susan F.
02/2017
5.0
piano tuning
  + -1 more
Very smoothly.
Description of Work: I have used Daniel at Floating Piano twice and he is thorough to a degree I have not seen in other piano tuners. We have professional pianists playing on our piano for informal recitals and they have been most happy with his tuning. I plan to schedule him again within the next month for another recital--and that is the best compliment I can give!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Katherine T.
05/2016
5.0
piano tuning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Nina L.
04/2016
5.0
piano tuning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen F.
12/2015
5.0
piano tuning
  + -1 more
unknown
Description of Work: I scheduled online appointment with Tom (very convenient) and he was here at the scheduled time to tune our piano and fix some keys that were sticking. As an apprentice tuner, he didn't have the technical expertise to resolve the sticking keys, but he worked hard and improved the action (and didn't charge for the repairs, since they weren't complete). He did a good and thorough job tuning the piano (which was badly in need of it). Our piano sounds a lot better now. At some point I'll probably contact Floating Piano to have one of the more experienced tuners come to fix the keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Richard B.
04/2015
5.0
piano tuning
  + -1 more
Before Bimol tuned my piano, it hadn't been tuned in a few years. He did an excellent job, he was punctual and very professional. He explained to me how a couple of the keys were a little sticky, but because of the make of the piano it would take much longer to fix than we had time for, and it hasn't really been an issue. By the end my piano was obviously better, and I no longer have to cringe when I play a seventh chord!
Description of Work: Tune the piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

David P.
03/2015
5.0
piano tuning
  + -1 more
Above and beyond the call of duty! Isaac was extremely helpful and informative, punctual, professional, friendly, etc. Future repeat customer here for sure.
Description of Work: Pitch raise and piano tuning, plus some minor repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

David W.
01/2015
5.0
piano tuning
  + -1 more
unknown
Description of Work: It was easy to make an appointment on-line, and a piano tuner emailed back promptly to confirm. When he arrived at the house, he was knowledgeable and friendly, and clearly explained all the options. A week later, a friend who is a professional keyboard player said the tuning had been well-done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Nathan B.
12/2014
5.0
piano tuning
  + -1 more
These guys are fantastic.
Description of Work: Tuning, Pitch Raise, and Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tony S.
10/2014
1.0
piano tuning
  + -1 more
unknown
Description of Work: They dropped my services on the day they were scheduled to see me. They said I was out of their range however they knew my address when we scheduled the service.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Floating Piano Factory
Hey [Member Name Removed], It looks like you booked with us recently and everything went okay. Pat came and tuned your piano. Care to update your rating? Thanks much!

Marcia K.
09/2014
5.0
piano tuning
  + -1 more
Allowing for the vagaries of the NYC transit system, Isaac was always on time. The company was in touch with me often, making sure I knew when to expect him. They are very well organized. I will continue to call them when the piano needs tuning or repair.
Description of Work: Isaac, of the Floaing Piano Factory, was faced with my very elderly piano which had not been tuned or played in ten years. Patient and persevering, he brought the piano back to life. He did several repairs and tried to save a string in order to save me the expense of a new one. He replaced several hammers. He brought up the pitch and then tuned everything. It was not an easy job but you would never know that from his demeanor. A piano tuner can be in your apartment for a long time and he was very pleasant company. And an excellent piano technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Julie R.
07/2014
5.0
piano tuning
  + -1 more
Great! Sounds fabulous
Description of Work: Mike was great. He told me he had never seen a piano like I had bought and made me feel at ease that he would have it sounding fabulous. He definitely took great care as he worked on the piano and listened carefully while he tuned it. I was so excited when I heard him playing a bit to test it out. I haven't played in quite some time and I felt very comfortable talking with him and he also taught me how to care for the piano. I was very impressed. I would definitely recommend and use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Susan O.
04/2014
5.0
piano tuning
  + -1 more
Ethan did a great job, which was what we expected, because we'd had him tune the piano before. I also discussed taking lessons beginning this summer--I'm an adult, some prior experience but I've forgotten everything I knew--and he told me he could find somebody in his group who would have the patience to work with somebody who isn't ever going to be Carnegie Hall material. Ethan himself is an excellent musician; after he tunes the piano, he plays for a bit to make sure it's as it should be, and it makes for very good listening.
Description of Work: He had to raise the pitch on the piano, so the price was higher than a simple tuning, but he told me this in advance and I was prepared for it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1
    • 2(current)

Contact information

272 Willoughby Ave., Brooklyn, NY 11205

floatingpianofactory.com

Service hours

Sunday:
9:00 AM - 8:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
9:00 AM - 8:00 PM

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Piano Tuning,
Musical Instrument Repair

FAQ

Floating Piano Factory is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 8:00 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Floating Piano Factory accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Floating Piano Factory does not offer free project estimates.
Yes, Floating Piano Factory offers eco-friendly accreditations.
No, Floating Piano Factory does not offer a senior discount.
Yes, Floating Piano Factory offers emergency services.
No, Floating Piano Factory does not offer warranties.
Floating Piano Factory offers the following services: Piano Tuning, Maintenance and customer service to the highest standards of quality. Uniquely offering apprentice services at deeply discounted rates. Capable ofepairs and adjustments, such as fixing stuck or malfunctioning keys, hammers, dampers, and/or pedals, string replacement, ordering and replacing broken parts, eliminating clicks or other unwanted noise, and some more in-depth work including hammer needling and filing (to adjust the piano's tone) and action regulation (a complete tune-up).
Woodworking or furniture refinishing, total refurbishing, soundboard or pin block replacement, servicing electronic pianos, or wurlitzers or fender rhodes etc.

Contact information

272 Willoughby Ave., Brooklyn, NY 11205

floatingpianofactory.com

Service hours

Sunday:
9:00 AM - 8:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
9:00 AM - 8:00 PM