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A Good Plumber Inc
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
We are a full service, licensed and insured plumbing and heating company. We have been in the plumbing industry for over 25 years. We use fair up-front pricing in writing giving you the cost before the job begins. No hidden fees or surprises because it took longer. We have full written warranties on all our work. All our employees are drug and background tested so you know who is in your home. We respect you and your home! Normal business hours are Monday through Friday 8:30-5:00pm and other select times for emergencies.
Business highlights
31 years of experience
Services we offer
Gas leak repair. Heating & A/C. Plumbing, drain cleaning, sewer cleaning, water coolers, water heaters
Accepted Payment Methods
- CreditCard
Reviews
4.7235 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 9% | ||
| 7% | ||
| 2% | ||
| 1% |
Showing 76-100 of 235 reviews
Quanda B.
Jul 2015
unknown
Stephanie W.
Jul 2015
unknown
Response from A Good Plumber Inc
"at least the customer was honest about the fact we were punctual. best of luck to them."
Dennis S.
Jul 2015
We've used a Good Plumber's services a couple of times. Both times, Thomas came out to help us with plumbing issues. He's punctual, very friendly, and professional.
First time was to detect a leak in our shower pan, so that we can determine where the leak was, in order to get the insurance company to reimburse us for the bathroom repairs. The cost for this work was very reasonable. He basically only charged us for the dispatch fee.
The second time was for unclogging a slow draining bathtub in other second bathroom. He did a great job and now our bathroom drain works really well. The cost was $374.57 and that includes the dispatch fee, plus the Angie's list discount. I was hoping that it would be around $200, but I guess plumbing work is always more than you'd expect.
No complaints about the service provided though. Punctual, friendly, and professional. I would definitely call them for any plumbing work that I cannot do myself. We trust them, and we think they are great.
First time was to detect a leak in our shower pan, so that we can determine where the leak was, in order to get the insurance company to reimburse us for the bathroom repairs. The cost for this work was very reasonable. He basically only charged us for the dispatch fee.
The second time was for unclogging a slow draining bathtub in other second bathroom. He did a great job and now our bathroom drain works really well. The cost was $374.57 and that includes the dispatch fee, plus the Angie's list discount. I was hoping that it would be around $200, but I guess plumbing work is always more than you'd expect.
No complaints about the service provided though. Punctual, friendly, and professional. I would definitely call them for any plumbing work that I cannot do myself. We trust them, and we think they are great.
Response from A Good Plumber Inc
"Thank you for the review. While there are many unscrupulous people out there who do "plumbing on the side" and try to undercut a licensed professional, we strive for honesty and building a trusting relationship with our clients and we are happy it seems we have achieved that here."
Aleksandr N.
Jun 2015
unknown
B R.
Jun 2015
Went great, very professional and willing to explain details of the project.
Anna H.
Jun 2015
The customer service at A Good Plumber was the most organized, thorough, professional and personable that I have experienced among home repair service professionals in Brooklyn. They were so responsive and delightful to work with - it made what could have been a stressful process into a quick and easy get-the-job-done experience. They were punctual, followed up with me without my having to call them more than just once, and helped me coordinate the repair work with my tenants. They also provide great information about their plumbers, so you feel confident in the person who's coming to service your property. I was not present when the work was done, but my tenant was very satisfied and thanked me afterward. All in all, I would enthusiastically recommend this company!
Response from A Good Plumber Inc
"Thank you for the kind review. It was a pleasure dealing with you and your tenant. We strive to solve problems and make people's lives easier in the most effective way possible. Some customers (as this one) get that, and appreciate the extreme effort we put forth each and every day to serve our customers honestly and help them out. We look forward to working for you in the future."
Phil F.
Apr 2015
I have used him for 15 years. He does good work and he is very reliable and responsive. They are a little bit expensive. They cleaned up after themselves and I have recommended them to a few people.
Christina C.
Apr 2015
unknown
Response from A Good Plumber Inc
"Thank you for your review and we look forward to serving you in the future."
Sreenu Y.
Apr 2015
Pretty bad!! We originally called A Good Plumber a month earlier to come out and they never showed up. I actually stayed home from work to make sure I was home to allow the plumbers to gain access. After calling a few times, someone finally called me back. They proceeded to tell me they were sorry but that their plumbers got called away to another job and couldn't make it to my job. They said they would wave the fee for the next visit to evaluate our job. We re-scheduled them to come, this time my wife stayed home to let them into the house. They ended up charging me $565 to cut open drywall to tell me we needed to replace the whole over flow drain line. At that rate, they cost $282.50 an hour just to do an evaluation. I'm not even sure what the $89 fee is for that they waved when they didn't show up the first time. On top of all that, A Good Plumber never even called me back to actually schedule anything or discuss the evaluation
I've used them in the past, and although they are pretty expensive, they have done quality work. I"m not sure what happened this time around, but we're going to go with another provider for fixing this issue. Like I said, they've done some really quality work for uis in the past, although very expensive, but this visit was a bust. Maybe next time.
I've used them in the past, and although they are pretty expensive, they have done quality work. I"m not sure what happened this time around, but we're going to go with another provider for fixing this issue. Like I said, they've done some really quality work for uis in the past, although very expensive, but this visit was a bust. Maybe next time.
Response from A Good Plumber Inc
"We have contacted the customer and explained our secretary was away and we contacted him on our next business day when we were back in the office, a day later than normal due to a hectic schedule. We apologize for the delay and will hopefully continue to work for him in the future. Thank you!"
JERRY H.
Apr 2015
unknown
Teresa F.
Apr 2015
A Good Plumber? No. A GREAT PLUMBER!!!! Omg. From the first phone call with Marianna everything was awesome. It was like talking to a friend who really cared about my plumbing problem. Not only did she schedule the appointment but a few minutes before the guys came I got an email to say they were on their way WITH A PICTURE of the plumber!!!! Can you beat that??? I had to be at work so Marianna kept in touch with me. She gave me an estimate and description of what had to be done and why and asked if I wanted them to continue. I have an old house and wasn't surprised that the pipes under the sink had to be replaced. Since I couldn't be home Marianna kept me apprised of everything that was going on. Not only that but they sent pictures of what they did! When I got home from work tonight I found not only the new pipes but they CLEANED THE SINK , left me a brand new strainer and the sink and everything was better than when I left it. I can't say enough about my experience with A Good Plumber, Inc. they are awesome. I will never call anyone else! THANK YOU!!!!!!!!! A "B" for price because I know plumbers are expensive but I couldn't be happier.
Eileen M.
Apr 2015
unknown
Jessica W.
Mar 2015
unknown
Michelle C.
Mar 2015
Warren, the technician, was excellent at communicating arrival time, upfront about charges, pleasant, neat (he put on booties before entering the apartment without prompting and cleaned up after himself), and in general extremely professional. He seemed to be intelligent and experienced, methodically eliminating possible issues. Once he diagnosed the problem (split pipes on the roof and a faulty shower tray), he quickly replaced the split pipes and promised to get back to us with an estimate for the far more invasive job of replacing the shower tray. Prices were on the higher end, but given the caliber of the techs (and I assume the licensed plumber heading the operation), prices were justified. The dispatch fee ($69) was more reasonable than some unlicensed operators working out of Manhattan.
We'd hire Warren again in a heartbeat.
We'd hire Warren again in a heartbeat.
Response from A Good Plumber Inc
"thank you for taking the time to review us and expressing your satisfaction! it was a pleasure to serve you."
The G.
Mar 2015
They did a wonderful a job. I would use them in the future.
Response from A Good Plumber Inc
"thank you for taking the time to review us. it was a pleasure serving you!"
Mary B.
Feb 2015
unknown
Marion L.
Feb 2015
A leaking sewer pipe prompted a call to A Good Plumber Saturday morning. The owner called back to guarantee the reliability of his workers; all licensed plumbers with years of experience, bonded and drug free.
The young man who arrived was his son, who very quickly diagnosed the problem and snaked out three sewer lines, making sure they were clear before closing them up again. An enzymatic powder was spread on the floor to destroy sewer bacteria.
All in all, in about two hours the problem was totally eradicated, efficiently and tidily.
I totally recommend this company.
The young man who arrived was his son, who very quickly diagnosed the problem and snaked out three sewer lines, making sure they were clear before closing them up again. An enzymatic powder was spread on the floor to destroy sewer bacteria.
All in all, in about two hours the problem was totally eradicated, efficiently and tidily.
I totally recommend this company.
Shoshana G.
Feb 2015
Bill Wiener was my technician. He was very knowledgable, and professional and an over all pleasure to deal with. He even put those little booties on his feet so he didn't muck up my floors which he gets extra points for. He quickly assessed problems with both my toilets. One just needed a part and the other needed to be replaced. But he did give me the option of an estimate to fix it, instead of replacing it all together. He fixed the first toilet on the spot and we made an appointment for the next day for him to come replace my old toilet. He was on time and did the work quickly, cleaning up afterwards before he left. Plus I liked the fact that they took credit cards and worked with iPads. It made everything quicker and easier. Would def call this company again!
Response from A Good Plumber Inc
"thank you for reviewing us. it was a pleasure dealing with you and thank you for noticing the little things we do differently. we go the extra step to make sure our customers are happy!"
Reba B.
Feb 2015
Have been using their services for a very long time. They have always done a very good job for me.
Ilana M.
Jan 2015
A Good Plumber saved the day when our heat stopped working the Monday after the Christmas holiday weekend. We got same-day, very professional, service and had the heat working again within 6 hours of our call.
Rose P.
Jan 2015
He arrived when he was scheduled. I thought the problem was a disconnected or clogged drain tube from my washer dryer. Jose thought it was more likely the 2 inch drain and not the tubing of the washer. He disconnected the tubes and blew out the drain pipe without having to move the machine out of place. He then brought in a hose to be able to run hot water through to make sure there was no leakage. Total time was about 1 hour. The company has a price list on a tablet that they show you before the work is started so you can agree or not. There is a consultation fee of $109 for coming and evaluating. It was worth it. Jose was clean and wiped everything up.
Dennis S.
Jan 2015
Now that our renovation is finished, I am finally getting around to reviewing the plumbers and contractors that we worked with. So the reviews will be about work done in the early to mid part of 2014
We had a shower pan that had a leak, and the water spilled under the floors into the adjoining 2 bedrooms. This caused major water damage that required hardwood floor replacement of both of our bedrooms and gut renovation of our bathroom.
We filed a claim with our homeowner's insurance, and they were putting obstacles in our way, making it difficult for us to get the needed funds to repair the damage. Before digging up the shower pan, they wanted proof that it was the shower pan that was leaking, not some pipes, etc.
So I called the Good Plumber and Thomas came out to help us.
We also called a technician from another company that deals with water damages and had access to infrared imaging device.
Thomas filled up the shower pan and ran the water, while the technician with the infrared device looked for the source of the leak. After a while, they were able to see the leak originating from the shower pan. Mission accomplished.
Thomas from Good Plumber was great! He was professional, extremely friendly, honest, and very knowledgeable.
Their prices are reasonable, and they are very responsive. Next time we have any plumbing issues, we will call Good Plumbers before calling anyone else.
We had a shower pan that had a leak, and the water spilled under the floors into the adjoining 2 bedrooms. This caused major water damage that required hardwood floor replacement of both of our bedrooms and gut renovation of our bathroom.
We filed a claim with our homeowner's insurance, and they were putting obstacles in our way, making it difficult for us to get the needed funds to repair the damage. Before digging up the shower pan, they wanted proof that it was the shower pan that was leaking, not some pipes, etc.
So I called the Good Plumber and Thomas came out to help us.
We also called a technician from another company that deals with water damages and had access to infrared imaging device.
Thomas filled up the shower pan and ran the water, while the technician with the infrared device looked for the source of the leak. After a while, they were able to see the leak originating from the shower pan. Mission accomplished.
Thomas from Good Plumber was great! He was professional, extremely friendly, honest, and very knowledgeable.
Their prices are reasonable, and they are very responsive. Next time we have any plumbing issues, we will call Good Plumbers before calling anyone else.
Jennifer S.
Dec 2014
Showed up on time. Super professional, courteous, well mannered. Wore little booties over his construction boots to protect my home from dirt...which I loved. My main gripe is on the price I was charged. I was in a tough spot: House had 2 toilets. One toilet was completely clogged--second toiled was on the edge of becoming entirely unusable. This was in my elderly father's home and I needed to make sure he had at least one working bathroom. I feel that I was grossly overcharged. Bathroom had a wood floor and when they caulked the new toilet to seal it to the floor, I though the job was done a little sloppily. After a few days the caulk pulled away from the flooring and created the tiniest of gaps in a small section between base of toilet and the wood flooring surrounding waste pipe. Gap was big enough to drop a small stud earring (or even a dime) through. The issue was this: When you pay over $3000 for any type of service, you expect the execution to be flawless. I did not find it flawless. I have no doubt that if I called them back they would have re-caulked free of charge --- but I was so upset with myself that I actually paid so much money for what seemed like a pretty basic job. I didn't want to deal with the company anymore. I felt like a fool for not calling a second plumber to get a better price. Other than the sloppy caulking and the price, I think they do pretty good work. Toilets worked perfectly after they completed the job. Customer service was excellent. I didn't like the toilet seat they placed on the new toilet and they sent me a check for $30 so I could pick out my own toilet seat. My bad experience with this company may be mostly my fault---because I agreed to pay that price before they started the work. But again, I was in a tough spot.
Another thing: They plumber noticed when he was clearing the waste pipe that the home had a lead water main leading into the house. Told me the lead pipe should be replaced and it was a "$10,000 job". I eventually replaced the lead water main with a different company and the entire project cost about $3400 (which included breaking through the concrete driveway and pouring new concrete.)
Response from A Good Plumber Inc
"I am most sorry to hear of your issues and do appreciate your feedback. The prices we charge are a fixed national price guide and comparable with many plumbing companies in the area. Yes there are cheaper and yes there are more but we charge what we mus to remain in business and all these prices are presented to our customers up front. The issue with the floor we would have gladly come back to repair it. No one is perfect and if we are not perfect, we will make it right. Unfortunately we were not given the opportunity. A wood floor flexes unlike tile, which is most likely what happened. We actually don't use caulk, we use plaster to set the toilet on a nice secure base. As for the water main, there must have been a misunderstanding. We actually first off don't do that type of work, we simply recommend to get it done and will refer a subsurface plumbing contractor. A water main, correct, is about $3500-$5000 depending on the run and breaking, etc., not $10,000 unless it is some extreme circumstance. Thank you for your review otherwise and hope we can serve you at a later time. We tell all our customers, all the little things we do differently, having excellent technicians, etc. all affect the price. I can guarantee if we hired people at $8.00 an hour and our prices were lower...almost no one would be happy with us."
Emily B.
Nov 2014
Dan was the plumber - he was early on the first day (he called to say he was on his way), was very professional, friendly and knowledgeable. He was unable to do the work on that day because the valves in my apartment were broken and it would've been unsafe to do the work without shutting down the water. We rescheduled and he did the faucet replacement for me and replaced the valves for the building. He did a great job and the faucet is a much higher quality faucet than I had before. It works perfectly now with no leaks. Mariana in the office was a pleasure to work with, very friendly and helpful. I highly recommend and would use them again.
Response from A Good Plumber Inc
"Thank you for your kind review. Dan is one of our best technicians and I am glad he made us shine. We try our best to exceed customer's expectations on a daily basis. Hope you serve you in the future."
Carlos F.
Nov 2014
I ended up not using this deal.
Response from A Good Plumber Inc
"thank you for your review and should you need us in the future please give us a call and we'll be more than glad to service you!"
Licensing
State Contractor License Requirements
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FAQ
A Good Plumber Inc is currently rated 4.7 overall out of 5.
A Good Plumber Inc accepts the following forms of payment: CreditCard
No, A Good Plumber Inc does not offer free project estimates.
No, A Good Plumber Inc does not offer eco-friendly accreditations.
No, A Good Plumber Inc does not offer a senior discount.
No, A Good Plumber Inc does not offer emergency services.
No, A Good Plumber Inc does not offer warranties.