Empire State Moving

Aeliry, Carlos, Filippo, great guys, fast very efficient. Careful, polite, expert in what they do.

Across the board, everyone I dealt with was courteous, responsive, knowledgeable and professional. I can highly recommend Moving Man, Inc.

Excellent work! Done on time as promised, staff was helpful and professional! I will recommend Moving Man!

We packed our own stuff, so they just moved everything after we've packed it and then delivered it. Our experience with them was OK. We had better service with them the prior time that we moved with them. We have moved with them three times, so they did well for us.

Excellent. Kelby, Eric, Gabriel, Carlos are an excellent, efficient, hard-working team. They helped pack left over odds & ends, wrapped furniture, moved our belongings flawlessly and with no issues.

Very good. Punctual, prices clean, helpful.

Excellent. Jose lontigua, hector dany, Eric.

Excellent! All phases of the move went extremely well.

I called Moving Man for a cost estimate, and a representative (John Stout) came to see the items I wanted to move. Among the items I showed him were two large, sturdy plants, a large, empty terracotta planter, a few books, 5 pictures and about 6 boxes of other items. I accepted the estimate , and two men arrived at my office on the designated morning. The first thing they did was try to sell me additional insurance. I thought this would be a good idea as I cared very much about the items being moved. The additional insurance cost $50. They packed the open items and began moving them to their truck. However, while moving items, one man took my tall plant and pushed it through a doorway, ripping off the top of the plant. I witnessed this myself and saw that he did not even look to see if it would clear the doorway. There were four large, beautiful peaks on the plant and one was now ripped off. They collected the rest of the items to take them down to the truck. I went with them down to the truck and was quite surprised to find that the truck that was sent was not a truck but a smaller van. I was surprised because I had specifically shown the estimator the plants to be moved. The movers, in packing the van, forced the top of the plant against the ceiling of the van and ripped a second peak off the plant so that it was hanging by a thread. I called the Moving Man office immediately and told them what had happened. I told them I had had that plant for 12 years and was quite upset. The immediate response I got was that they were not responsible. He said there was some disclaimer that certain items were not covered. I told him I had seen no such thing in anything I had signed and I had read all the contracts completely. He said it was contained in some booklet inside a folder (unrelated to the documents I signed). My response was, I specifically told the estimator that these two plants were part of the job and he said nothing about no responsibility. Documents I signed made no exclusions. But even at that, I would expect them to take reasonable care in moving all items. Forcing my plant through a doorway without looking was not reasonable. After all, it could have been any taller item that would have been damaged, such as a floor lamp, for example. And sending a van that would not accommodate the taller items that the estimator had specifically seen seemed completely unreasonable. I told him I had bought extra insurance. But he said the items still were not covered. I responded that I read the additional insurance document and, again, there were no mentions of exclusions. Knowing that some of my most important items would not be covered, why had they so quickly sold me additional insurance, or not at least told me at the time that items would be excluded knowing they were moving them? I got no response. The office dispatcher immediately called the two movers on the job to tell them they had no responsibility. At this point I became concerned about how this action would influence the care the movers took on the rest of the move. Arriving at my home the next day to deliver the items was only one mover. The first thing he told me is that he would need help moving the larger items in. Really? I had to move those items myself? Well, I couldn?t. I?ve had back surgery to insert a brace and absolutely cannot do this. I had to find someone willing to help move the flat-screen TV, plants and several boxes inside. And, I discovered that the large, terracotta planter was not in the van, after telling them twice to be sure to take it with them. I have no way to going to retrieve this item. That?s what you call movers for. The large, terracotta planter is worth $95. The plant was worth at least $285. I documented this for Moving Man with prices for similar items from websites. And the additional insurance I had purchased, which was worthless in covering my damages, was $50. I made an offer with Moving Man that I would pay for the cost of the move minus $200 (rather than the full $380 the items were worth) and minus $50 for the insurance that was useless for the items I was moving. John Stout offered me $50 off, take it or leave it. I told him I believed that was unacceptable. Apparently, from the Angie?s List ratings, Moving Man was at one time quite good. But I don?t know what has happened to them. I cannot recommend the current company under any circumstances.

The entire process went well, from the curteous man who answered my call to the man who came to estimate time and cost to the terrific team of movers. I was impressed with the speed and politeness of the three men who got couch, bookshelf, queen bed and countless large boxes down four flights of stairs and to another borrough all in just a few hours. Highly recommend.

They were on time, so friendly, did the move in record time but attention to detail. Helped me with deciding where things go. I will use them again.

Excellent! Jose Lawtigua, Hector, Israel & Eric.

They were excellent, very professional, efficient, friendly, and accommodating. I would recommend to everyone.

Very well, the crew did a great job & were very professional courteous.

Let me start by saying that I'm a big skeptic when it comes to moving companies. I sometimes feel that it's an industry that lacks professionalism. So I'm always wary when I need to hire a mover. That said, Moving Man inc. were really fantastic from start to finish. To itemize: 1. Estimator (Jon) seemed to really know his stuff. I had confidence from the start that he was very experienced and he re-assured me about how he had put his estimate together and why it was right. 2. Moving crew were really nice guys. They were a little late (traffic in NYC, not their fault) but did not penalize me for it in any way. 3. They were really careful with my stuff. More careful than I would be, honestly. 4. They came in RIGHT ON the estimate. This seemed fair: I had done everything I said I would do (pack all but the kitchen) and they did their part too; pack the kitchen and move a two bedroom home in a timely manner. 5. They asked questions about where we wanted everything. They did not just throw things down. Everything was placed in the new place exactly where we wanted it to go. Overall. Really great experience. Happy to recommend. Will use again.

If there is such a thing as a fantastic move this was it. They made the whole move easy. Came on time, were great to work with, efficient, drove from Westchester to Manhattan in minimum amount of time, followed the new building's rules (of where there are many) unloaded quickly and were very polite and helpful. This was only a half move and I will be using them again when I sell my home in Westchester and can completely move into my new home in Manhattan.

On time, very thorough, easy to work with. Took less time than estimated.

Excellent, friendly and efficient. Thanks!

Packed carefully & moved a difficult place at the destination. Very pleasant crew & foreman.

I was extremely satisfied with Moving Man. Even at the initial estimate, their rep projected competence and straightforwardness. He was very detailed and exacting, but did not seem to be trying to nudge us in any direction besides what was best for our needs. He was also very clear on what the paperwork meant, and helped us understand our options moving. At one point, I thought the delivery window was too wide, so I called another well-reviewed company. They affirmed that anyone who promised me a significantly narrower window for a small, cross-country move was blowing smoke, which though somewhat inconvenient actually reaffirmed my sense that Moving Man was an honest dealer. I always felt in speaking to their various reps by phone that they were on top of my situation, and that I was an important customer (though in the scheme of things I was a small load for them). On the actual day, I watched the entire loading process and was very impressed by the movers. They were careful and systematic with my furniture, including with little things like putting screws in sensible places for the move-in/re-assembly. They showed up exactly when they said they would, and worked quickly and efficiently on a miserably hot and humid July day in Brooklyn. They were also courteous and responsive to any requests I made. I had no reservations handing them each a decent tip. The same could be said for my move-in (though this wasn't handled by Moving Man, but by the Wheaton driver). There's not much story to tell, except that they too unloaded and reassembled my furniture/stuff without incident. So overall, I had a great experience with Moving Man. I had heard horror stories about moving companies losing stuff, having loads fall into limbo, but feel that my experience was the exact opposite: boring and uninteresting in the best possible way.

Very punctually courteous efficient. Took apart furniture reasonably in reached time.

Generally the move went well. -Brendan was my estimator. He is a pleasant person to work with but was over a half hour late for my estimate. -My complex requires a Certificate of Insurance, after several calls over the course of a week the certificate was finally faxed to the new complex LITERALLY at the 11th hour so I could move in. -I was there for most of the move but tried to stay out of the way during the packing. However, when I came back into the apartment to make sure that everything was packed, I noticed several very visible/large items left in closets, on the floor, in cabinets and in the dishwasher. I had them pack up all of the these items to transport to the new apartment. -I also notice trash (empty coffee cups (I bought the crew coffee), soda cans (which came from my refrigerator without permission) and empty chip bags (which came from my cabinets without permission). -Upon arrival, the move in was smooth. My move was supposed to include unpacking services and removal of the boxes. My friend and I started unpacking but were left with several boxes (about 30 or so) left in the apartment that were unpacked because at 5pm the crew wanted to leave. -As I am unpacking boxes, i'm noticing several items either broken or missing but thankfully they aren't major/expensive items. -After payment (including the standard 15% tip), I was pressure to write an Angie's List review on the spot - ultimately I declined so that I could write this honest review. UPDATE: I was not implying that Moving Man implied a certain amount of tip.

Excellent - very quick and professional crew.

Great move. Fast, careful and very helpful. Would use again.

It went very well! They arrive on time, very professional and multi day packing and moving.