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AV Appliance Service

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small,

About us

Appliance repair company servicing the NY/NJ area. Most repairs are completed the same day. Specialize in brands such as Sub Zero, Northland, GE, kitchen Aid, Whirlpool, kenmore, Amana and more. For faster service please call/text us at 212-203-6541

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Refrigerator repair. Oven repair. Washing machine & dryer repairs. Stove repair. Dishwasher repair.Microwave repair. Regular work hours are from 8am-5pm Monday-Friday Extended hours are from 5pm-8pm Monday-Friday, 8-6pm Saturday

Services we don't offer

No Miele, Asko, fisher and pykel

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6434 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
4%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 376-400 of 434 reviews

Beth C.
09/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sandra T.
09/2014
2.0
appliance repair
  + -1 more
unknown
Description of Work: They came promptly the first time but when this didn't address this issue it took multiple calls and no shows for appointments until they came again and more no shows until the dryer was in working condition.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$250

Response from AV Appliance Service
I was unable to find your customer records, what i can say is that we are located in NYC and sometimes is hard for us to get someone to go NJ to service a customer. We try our best to service all angies members that request service.

Ann G.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They tried to trouble shoot over the phone and even gave me an alternative |to test before coming out. They tried to save me money. |But I needed the onsite work to be done. |They were very good. |Definitely would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daria K.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: they were at my apt within 30mins and helped me with my freezer which was not freezing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Milagros R.
09/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Julia A.
08/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pauline C.
08/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Refrigerator was not cooling as it should but forming frost in the freezer. It needed a new part and took two visits. Very courteous and professional. Been working ever since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Rebecca S.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Another highly rated appliance repair company came out to tell us (after not even pulling the refrigerator away from the wall) that the whole thing was broken and to replace it. AV Appliance came out and fixed the problem saving us from cutting out our built in refrigerator and replacing it. I couldn't be happier. This company saved us thousands of dollar just by knowing their stuff and having the expertise to fix something instead of just scrapping it. I would highly recommend them and will use them again in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Vincent j P.
07/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294

cheryl S.
07/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: rwplaced ignitor in oven. could not cost effectively fix ignitor for stovetop.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Reed M.
07/2014
3.0
appliance repair
  + -1 more
unknown
Description of Work: I purchased a Big Deal from this company for $30 for a Window or Wall Air-Conditioner Service Call. We ran into a problem in terms of cleaning 2 of the Air Conditoners. They brought both of them back. One worked fine and the other one had the bolt/compressor that blew out. I had to hire another electrician to fix that and that cost me other $200.00.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AV Appliance Service
I am not sure if have service you, we usually test unit when we deliver it and make sure everything is fine. If we break something we would have fix it.

Richard M.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: This company made repairs to my GE Profile refrigerator. They made multiple trips to repair several problems I was having. They were always punctual and professional. I felt their charges were reasonable and I would definitely use them again in the future. Very pleased...!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

SHERRI S.
07/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Repair of Refrigerator

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Grace B.
07/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Technician fixed a large thru-the-wall AC unit and replaced 2 smaller air conditioners. We purchased an additional thru-the-wall unit from them for the 3rd bedroom. Overall they were very professional and best of all they were honest. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Varun G.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Unable to do the repair. Parts were not available

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

helaine S.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My freezer was broken they fixed it to my satisfaction

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Helga F.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: De-iced the freezer and cleaned drainage tube in one refrigerator. Cleaned the condenser unit and added freon

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Peter C.
06/2014
1.0
appliance repair
  + -1 more
unknown
Description of Work: Over an hour late and they never called. Arrived and didn't know what the problem was, though we had told them ahead of time. We said the display panel wasn't working. He wanted to pull the stove out from the wall which was useless to fix the display panel. Finally quoted such a large fee for fixing it that we could buy a new stove instead, so he left. We didn't pay him anything. Totally useless and worst of all, made no attempt to let us know he was running late.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from AV Appliance Service
We try to treat all our customers as family, the truth is that we have been very busy fixing appliances as fast as possible but sometimes we do get stuck fixing an appliance and we cannot leave something unfinished. We are always sorry when we are late and in this case we didn't charge anything to cover customer troubles for waiting for us but we were still penalized with an F rating, we did try it seems that sometimes our efforts don't mean a thing to some people.

Roslyn D.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: repaired my refrigerator... |the repairman was on time, courteous, efficient, very knowledgeable and did a wonderful job. |Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

nanci Z.
06/2014
5.0
appliance repair
  + -1 more
It was fine.
Description of Work: I used AV Appliance Service. It was a refrigerator clean-up.
Rating CategoryRating out of 5
Yes, I recommend this pro

John P.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CATHY L.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: I purchased a Big Deal for them to service my oven.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nita S.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed leaking line on the refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lucille C.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I had the water line to ice maker leaking which he replaced.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Professional, courteous, and gave me a tip about buying another stove (since I decided to not have him repair the old one I have). A side note: he was honest. I had already written a check for his services, but after he left, he came back and told me that there had been a mistake and that because of the Angie's List deal I had bought, that I didn't owe him anything.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2015 Grand Ave, Bronx, NY 10453

http://Avappliance.nyc

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Insured

Licensed*

Trade License Number
1315321
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small,
Appliance Sales and Installation,
Computer Repair,
Computer Sales

FAQ

AV Appliance Service is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

AV Appliance Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, AV Appliance Service does not offer free project estimates.
No, AV Appliance Service does not offer eco-friendly accreditations.
Yes, AV Appliance Service offers a 10% senior discount.
Yes, AV Appliance Service offers emergency services.
Yes, AV Appliance Service offers warranties.
AV Appliance Service offers the following services: Refrigerator repair. Oven repair. Washing machine & dryer repairs. Stove repair. Dishwasher repair.Microwave repair. Regular work hours are from 8am-5pm Monday-Friday Extended hours are from 5pm-8pm Monday-Friday, 8-6pm Saturday
No Miele, Asko, fisher and pykel

Contact information

2015 Grand Ave, Bronx, NY 10453

http://Avappliance.nyc

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM