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AV Appliance Service

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small,

About us

Appliance repair company servicing the NY/NJ area. Most repairs are completed the same day. Specialize in brands such as Sub Zero, Northland, GE, kitchen Aid, Whirlpool, kenmore, Amana and more. For faster service please call/text us at 212-203-6541

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Refrigerator repair. Oven repair. Washing machine & dryer repairs. Stove repair. Dishwasher repair.Microwave repair. Regular work hours are from 8am-5pm Monday-Friday Extended hours are from 5pm-8pm Monday-Friday, 8-6pm Saturday

Services we don't offer

No Miele, Asko, fisher and pykel

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6434 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
4%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 326-350 of 434 reviews

Nancy S.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: He (Henry) corrected efficiently the leak stemming from the freezer compartment that was draining into the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Jess F.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: The repairman was competent, understood the issue and repaired the refrigerator in short order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff R.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: They fixed a refrigerator that was not staying cold. They quickly diagnosed and explained this issues and their recommended repair plan. They also quickly and efficiently performed the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shoshana W.
05/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark L.
04/2016
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Lizette C.
04/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

SUZANNE H.
03/2016
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Joseph L.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Resolved valve on dish washer and repaired the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nicole K.
03/2016
2.0
appliance repair
  + -1 more
unknown
Description of Work: The only redeeming part of this experience was that I was only charged $80. My washer stopped working. I found AV on Angie's list. Two men came, said they thought my pipes were probably frozen and that I should wait for them to thaw. Then the bill- $80 for the visit plus labor and parts = $175. I looked guffawed. I told him that that price didn't seem fair since it was still not working. And he only charged me 80. I appreciated that. Days go by. And days go by. And it still isn't working. As I'm about to find a plumber because I assume it's a bigger issue than frozen pipes, I first call AV back. They said they would come back in a few days, and only charge me if they could fix it. They came and in moments I hear "it's working". I'm so excited and I asked them what they did. They said they turned on the water. Supposedly, the first guys the week before turned off my water when they thought the pipes were frozen. They failed to tell me this very important fact when they left and told me to just wait a few days. |I said thank you. They didn't charge me and left. Happy ending is that it is working. And that they didn't dare charge me again, but the whole experience was laughable and I will never use AV appliance again.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$80

Laura C.
02/2016
5.0
appliance repair
  + -1 more
Price reasonable
Description of Work: Repaired the latch on my dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Carl M.
02/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SUE E.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called the company and described what I needed repaired on my dryer. They called me back in the middle of a blizzard telling me to go to a parts store and get A and B part and in great detail taught me on the phone how to install these two parts. I followed their direction, called the parts store they recommended and the parts were received promptly. I was able to install the parts and my dryer immediately was fixed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Ben S.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Tech came quickly and diagnosed the issue as a power supply failure with my microwave. Due to the cost of the built-in microwave, we replaced the power supply. Tech was good at explaining the issue and also left the defective piece once they replaced it with a good piece. I like that they left it. Would do business with them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Nancy C.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: They helped stop the water collecting in the bottom of my refrig

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

David A.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: They provided me an honest second opinion on the repairabilty of a dishwasher. They provided me an honest quote that was in line with what my first repair person had told me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Eleanor G.
01/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Noemi E.
01/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Claire M.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: It was a small problem that required a lot of work - blown thermostat/fuse deep in the back of our ThinTwin dryer. So a lot of heavy lifting was involved. The guy was great and the machine works. This is a 20-year old machine that performs great and worth our repairing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Meghan O.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: diagnosed and fixed my oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ciara L.
12/2015
5.0
appliance repair
  + -1 more
.
Description of Work: They fixed my oven which was not working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ciara L.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: The worker came exactly on time and handled the whole thing really efficiently and quickly. Excellent service!
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas S.
11/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Came to check out a broken dishwasher. Diagnosed the problem as a bad control board which needed to be replaced. Quote for repairs was similar to cost of a new machine and tech recommended replacement rather than repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce S.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Install new stove. They did fine. All worked out well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$125

Sylvana S.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They connected an ice maker to my new fridge for me, requiring to build a water line. They did a great job - punctual, polite, efficient!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

nancy G.
10/2015
1.0
appliance repair
  + -1 more
See above
Description of Work: The provider asked for both my address and phone number after I contacted them through Angie's list. They gave me a 3 hour window. I arranged my work schedule accordingly but they not only failed to show up they also neither called or emailed. I find this totally unacceptable and urge you to remove them from your recommended providers list.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from AV Appliance Service
Appointment was never confirmed. Member attempted to schedule an appointment online we never confirmed appointment. We always recommend members to call to make appointment unless they are on an area where they cannot make a call or to ask for advise.

Contact information

2015 Grand Ave, Bronx, NY 10453

http://Avappliance.nyc

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Insured

Licensed*

Trade License Number
1315321
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small,
Appliance Sales and Installation,
Computer Repair,
Computer Sales

FAQ

AV Appliance Service is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

AV Appliance Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, AV Appliance Service does not offer free project estimates.
No, AV Appliance Service does not offer eco-friendly accreditations.
Yes, AV Appliance Service offers a 10% senior discount.
Yes, AV Appliance Service offers emergency services.
Yes, AV Appliance Service offers warranties.
AV Appliance Service offers the following services: Refrigerator repair. Oven repair. Washing machine & dryer repairs. Stove repair. Dishwasher repair.Microwave repair. Regular work hours are from 8am-5pm Monday-Friday Extended hours are from 5pm-8pm Monday-Friday, 8-6pm Saturday
No Miele, Asko, fisher and pykel

Contact information

2015 Grand Ave, Bronx, NY 10453

http://Avappliance.nyc

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM