Arrival was prompt as scheduled right at 07:00 a.m. today - 06/04/2014. It turned out that the screens included in the $109.00 Angie's List Big Deal were "regular" screens - NOT solar screens which is what I have. My 13 solar screens required an additional $2.00 per screen surcharge; apparently solar screens are more difficult to clean than regular window screens. This additionally $26.00 accounts for the total cost of $135.00 instead of the initially expected $109.00. Even at the slightly higher cost of $135.00 this was a service that was well worthwhile and still reasonably priced. All of my outside windows and solar screens had become extremely dirty from windblown dust, dirt, etc. during this past Winter season. Martin Cross and one other employee cleaned all my screens an d made the outside of my windows sparkle in just a little more than one hour. This would have taken me - working alone - much longer to accomplish. I have cleaned these windows in the past by myself and usually have proceeded by doing just 1 to 2 windows each day over one week's time. It's really great to get everything done in just about one hour.
Description of Work: This was a Big Deal on Angie's List: up to 20 windows (outside and/or inside) plus screens cleaned for $109.00. I had my outside windows (13 total) only plus the accompanying solar screens cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
ROMULO G.
06/2014
5.0
replacement windows
+ -1 more
They were okay and I didn't have any problems with the service.
Description of Work: I have purchased a Big Deal from The Best Window Cleaning for exterior window cleaning including screens and seals.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Richard C.
05/2014
5.0
window cleaning
+ -1 more
The worked turned out just fine. They did a nice job. I thought they were thorough. They came when they said they were going to come and they did a nice job all around.
Description of Work: I used the "Big Deal" that I purchased for the services of The Best Window Cleaning. They cleaned the windows on the outside of the house. I think we paid a little more for additional windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
June T.
05/2014
5.0
window cleaning
+ -1 more
How'd it go? I think I covered this in "What did the provider do?" However, it went great, they were right on time as scheduled. Two workers came and one did the outside while the other did the inside. Nice, quiet, quick, and respectful of my property.
Description of Work: Cleaned all windows inside and out and cleaned the screens. I was so impressed with their work and professionalism. They did the whole house in one hour. Definitely will hire them again in the future and recommend them, a team of two, to my friends and neighbors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Mhack C.
05/2014
5.0
window cleaning
+ -1 more
1st time we've used a window service. These guys came on time and did the best job possible. Better than we expected. Well worth it.
Description of Work: Prompt and awesome!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan S.
05/2014
1.0
window cleaning
+ -1 more
His profile says his service area is Clark County. (Actually ""Clark Counties.") Boulder City is located in Clark County. But he does not provide services to Boulder City. Seems he should know his service area. Update: Provider responds as though the inaccuracy is nothing, when in reality, it shows a lack of respect for the time of those who are using Angie's List to shop for services. Clark County is huge. It includes Mesquite, Laughlin, CalNevAri and everything in between. His info should make it clear that he serves "Las Vegas and Henderson" or "the Las Vegas metropolitan area. Or even--as some providers do--"a 15 mile radius of zip code XXXXX." So, "an F for that?" Yes. It is misleading or inaccurate or just sloppy...but it wastes the time of those seeking businesses in their area. My time is valuable enough that those who waste it, with no possible benefit to me, earn an F.
Description of Work: Nothing.
Rating Category
Rating out of 5
Response from The Best Window Cleaning
First of all boulder city is another city is not las vegas we do not do service in boulder city we do not have a license to serve that city and you want to give us an "F" for that really?
ginger J.
05/2014
1.0
window cleaning
+ -1 more
Company no showed and then refused to schedule.
Description of Work: .
Rating Category
Rating out of 5
$109
Response from The Best Window Cleaning
100% FALSE!! WE TALK 2 DAYS BEFORE THE APPOINTMENT AND DO TO WINDY WEATHER I HAD TO RESCHEDULE A LOT OF PEOPLE INCLUDING THEM AND THEY WERE NOT HAPPY ABOUT IT AND WHEN I ASK WHEN DID THEY WANT TO RESCHEDULE THEY TOLD ME THEY WOULD CALL ME TO LET ME KNOW, I WOULD NEVER REFUSE TO SCHEDULE ANYBODY WE WANT YOUR BUSINESS AND WE WOULD DO ANYTHING TO GET IT
nancy H.
04/2014
4.0
window cleaning
+ -1 more
They were great and we would use them again.
Description of Work: I have purchased a Big Deal from The Best Window Cleaning.
Rating Category
Rating out of 5
Yes, I recommend this pro
Gil P.
04/2014
5.0
window cleaning
+ -1 more
It was an Angie's List Big Deal that I purchased. It turned out just great. They arrived promptly. They did the job quickly. I felt comfortable having them in my home. I would do it again. There were no additional charges.
Description of Work: I used The Best Window Cleaning to do interior and exterior window cleaning in the whole house. They also cleaned sills and screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$109
jeani A.
03/2014
2.0
window cleaning
+ -1 more
Was specific that I wanted all the windows, screens and tracks cleaned: 5 windows and one slider...they didn't do the window that's in the garage facing the front of the house...didn't even ask about doing it. They arrived right on time and got to work and were done within an hour. I asked if they did all the tracks and they said yes, they did everything we'd talked about. After they left, I went thru the house and the tracks were really dirty, lots of dirt in the corners and quite a few of the windows were stuck shut, probably from them and the last company just washing the windows and not cleaning the dirt out of the tracks so now the windows won't even open. I called and said the tracks were still dirty and was told they did the best they could however if they really would've cleaned the tracks there wouldn't be all that dirt inside them when I opened the windows later. And the sliding glass door track was filled with leaves and dirt inside and out. I'm very disappointed that now I have to either clean them myself or get another company to come do what should've been done this first time...the job was quick and inefficient.
Description of Work: Clean all windows and screens
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$70
Response from The Best Window Cleaning
I HAD TROUBLE WITH THIS LADY BEFORE AND SHE STILL CALL ME BACK FOR A SECOND TIME I GUESS WE DID SOMETHING RIGHT THE FIRST TIME OTHERWISE SHE WOULD NOT HAVE CALL ME BACK, WE SHOW UP AT THE HOUSE KNOWING THAT SHE WAS A "SPECIAL" COSTUMER WE PAY EXTRA ATTENTION TO THE TRACKS WE EVEN HOSE DOWN THE SLIDING DOOR SO THAT THERE WOULD NOT BE A GRAIN OF SAND IN IT BUT SHE STILL COMPLAINS...WE DID THE GARAGE WINDOWS ON THE GARAGE (EVEN DO THEY ARE NOT INCLUDED IN THE PRICE) I REALLY DON'T KNOW WHAT HER PROBLEM IS ALL I KNOW IS THAT WE DID THE BEST WE COULD AND MY REVIEWS SPEAK FOR THEMSELVES, IT DON'T MATTER HOW WELL YOU DO YOUR JOB THERE'S ALWAYS THAT "SPECIAL" PERSON OUT THERE THAT YOU ARE NOT GOING TO BE ABLE TO PLEASE NO MATTER WHAT....
Margaret L.
03/2014
5.0
window cleaning
+ -1 more
They were fine but I didn't interact with them much. They did a good job.
Description of Work: I used the big deal of The Best Window Cleaning. They cleaned the inside and outside of my seventeen windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Stanley J.
03/2014
5.0
window cleaning
+ -1 more
We did it and it was great. They came out and did a great job. Everything was fine. There were no additional fees. They were early for about ten minutes.
Description of Work: I purchased a big deal for The Best Window Cleaning. They were here in an hour and did all the windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Richard C.
03/2014
5.0
window cleaning
+ -1 more
The service turned out well. They were very professional and were early for the appointment which I appreciated. They did a good job.
Description of Work: I purchased a Big Deal from them for window and screen cleaning. They cleaned about 18 windows and screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Pam R.
03/2014
5.0
window cleaning
+ -1 more
The service worked out great. My husband was here, and the windows were done in a timely manners, and they look great, so I have no issues.
Description of Work: We had purchased a big deal for The Best Window Cleaning. They washed the inside and outside of my 20 windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Jane F.
03/2014
5.0
window cleaning
+ -1 more
They did a good job. They were very quick and efficient. They were very quick to get in touch with me. I had no problems. I have no idea about the pricing but otherwise, it was a pretty good offer.
Description of Work: I purchased a big deal for The Best Window Cleaning for window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Paul F.
03/2014
5.0
window cleaning
+ -1 more
It was a very good experience. He told me i over paid because it don't have many windows. He also did mirrors in my house.
Description of Work: I used The Best Window Cleaning to clean windows and all the mirrors in the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Michelle G.
03/2014
5.0
window cleaning
+ -1 more
It was good. I set up a time and they were on time. They were very quick and efficient. They were very nice and polite.
Description of Work: I used the "Big Deal" that I purchased for the services of The Best Window Cleaning. It was for exterior window cleaning including screens and sills.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Lynne K.
03/2014
5.0
window cleaning
+ -1 more
I would definitely use them again. They were prompt. They returned the calls and everything promptly. Their communication was good. They showed up when they said they would. They were pretty quick at their job, and they did a good job. He told me that the future cost for the same amount would be $43 for the exterior and another $30 charge for the interior. Future visit would be about $75 for the whole thing.
Description of Work: I purchased a Big Deal for The Best Window Cleaning for interior and exterior window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Roberta K.
03/2014
2.0
window cleaning
+ -1 more
It was an Angie's List Big Deal that I purchased. It was okay. It wasn't my favorite big deal that I've purchased. I wasn't there and my son was there. They ended up charging him extra money and I wasn't quite sure why. The deal was supposed to be for 20 windows for the inside and outside or 30 just outside. I had more than 20 windows but I only wanted the outside done. I didn't find out why I had to pay more. They said they did the best they could do but the screens are still dusty. I wasn't really happy with it. I paid an additional $70. If I hadn't known they did it, I wouldn't have known that anything was done. I was okay with the original price but not with the additional. They were responsive.
Description of Work: I used The Best Window Cleaning to clean the outside of my windows.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$179
Response from The Best Window Cleaning
The deal was for 20 windows inside and out NOT 20 windows inside and out or 30 windows outside it "clearly" says that in the coupon and it also says that solar screens "are not" included on the deal and that there is an extra charge, the client decided that it didn't want the inside so I proceeded to do the outside which was on the top 5 dirties houses that i have done in my life and I done thousands of houses those windows and those screens had never been wash before we did an excellent job on the windows scrubbing each and single one of them and the screens we clean each one of them twice but there was only so much we could do since that they never been clean before, so the extra $70 was for the extra windows and the solar screens
Suzana S.
03/2014
5.0
window cleaning
+ -1 more
Purchased a deal for interior & exterior window washing. Very easy to make an appt, they showed up on time and completed the job in a timely manner. The windows look amazing and I will use them again.
Description of Work: Cleaned windows interior & exterior
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Donna H.
03/2014
5.0
window cleaning
+ -1 more
He showed up on time (5 minutes early). He worked extremely fast and efficient. I will definitely use him again in the future.
Description of Work: Cleaned all windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Anne O.
03/2014
5.0
window cleaning
+ -1 more
I have used Martin's services before, and he always does a professional and competent job. Beautiful windows again! As usual, he was right on time. He washed all of the inside windows and his helper did the outside. It was all completed in 45 minutes.
Description of Work: Washed all windows, in and out. Cleaned all sun screens. Brushed out window and door tracks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Ed N.
03/2014
5.0
window cleaning
+ -1 more
That turned out very well. I plan to use them again. They were prompt and did exactly what they said they were going to do. The price was good and they were also professional. They did all of the house windows; that was about 15-16 windows. They did interior, exterior and solar screens too.
Description of Work: Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Cynthia M.
03/2014
5.0
window cleaning
+ -1 more
They were on time and did a fantastic job...:) I thought I already wrote a review but will do this one just in case...:) this was done about a year ago and I have just purchased a big deal to use them again soon...:) You will be pleased with their professionalism, quality, punctuality and the price..:) After they were done they asked me to do a walk through to check their work to make sure it was done to my liking...:)
Description of Work: They cleaned all my windows inside and out, all the screens and a few fixtures...:)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sharon K.
03/2014
5.0
window cleaning, replacement windows
+ 0 more
Martin and his helper arrived on time and got right to work. They did a fantastic job. I highly recommend The Best Window Cleaning. I bought the $109 Big Deal and paid an extra $40 for the extra screens and windows. We are very satisfied with their work.
Description of Work: Wash windows inside and out and clean solar screens
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Service Categories
Window Cleaning,
Windows,
Screen repair
FAQ
The Best Window Cleaning is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 2:00 PM
Tuesday: 7:00 AM - 2:00 PM
Wednesday: 7:00 AM - 2:00 PM
Thursday: 7:00 AM - 2:00 PM
Friday: 7:00 AM - 2:00 PM
The Best Window Cleaning accepts the following forms of payment: Check
Yes, The Best Window Cleaning offers free project estimates.
No, The Best Window Cleaning does not offer eco-friendly accreditations.
No, The Best Window Cleaning does not offer a senior discount.
No, The Best Window Cleaning does not offer emergency services.
No, The Best Window Cleaning does not offer warranties.
The Best Window Cleaning offers the following services: Residential & commercial window cleaning.