
Chip-N-Dale's Custom Landscaping
About us
Since 1994 Chip-N-Dale’s Custom Landscaping has been serving the Las Vegas Valley and Henderson as a full service design build landscape firm, specializing in creating custom and unique landscape designs. We provide our clients with excellence in custom residential landscaping through our creative landscape designs, exceptional customer service and our commitment to quality. Our services include: custom landscaping, concrete pavers, low voltage lighting systems, custom barbeques, outdoor living environments with waterfalls and custom water features, synthetic turf, putting greens, masonry walls and custom stone work. Chip-N-Dale’s employs a full service maintenance division dedicated to keeping your landscaping looking beautiful year round. Our commitment to quality is showcased on each and every project and backed by a One Year Guarantee on all materials and labor. Our professionalism along with our constant dedication to fulfilling our client’s vision has made us the premier custom landscape contractor in Las Vegas. We understand the importance of the decision in choosing the right landscape contractor. The company you choose must possess a strong management team with leadership and a commitment to excellence. The company must employ dedicated and skilled personnel who take pride and a sense of accomplishment in their work, Chip-N-Dale’s Custom Landscaping takes immense pride in being that company. The difference between an ordinary landscape and an extraordinary landscape lies in the details. Quality, service, pride and commitment to excellence are why Chip-N-Dale’s Custom Landscaping is the right choice for your next landscape project.
Business highlights
Services we offer
Xeriscapes, concrete & masonry division., custom water features, greenscape gardens, lush tropical landscapes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 6% | ||
| 6% | ||
| 6% | ||
| 6% |
"Hi [Member's name removed] First I would like to apologize, I am sorry to hear you are dissatisfied with the service we provided for you. Unfortunately this is the first time I have heard from you regarding any issues. Please feel free to call me directly on my cell phone and I will be glad to rectify any concerns and get them resolved for you. I would also like to discuss our pricing with you in detail as you are not satisfied with our fees. I look forward to hearing from you. Greg Struhl Owner 702-812-8234"
Nickel and dime you for many extra services.
Tried to get bid for backyard redo and front entrance as well. Took Months to get a reply (and i was a weekly maintenance customer) and when the bid came in it was like we never met and the person never even listened to any of the desires we had. the plan they suggested not only did not come close to what we discussed, but it also did not come close to the budget either.
"(Member name removed) was an extremely difficult customer. He was mean, rude and disrespectful to my employees. We bent over backwards trying to make (Member name removed) happy but unfortunately some customers are never going to be satisfied no matter how hard you try. I have photos of the finished project showing the quality and appearance of the work we did. Any plants that died were replaced under warranty. I am very sad that I have a customer who feels this way about my company."
I was away for a year so I did not see what was happening with my yard last year. I had a caretaker that was suppose to tell me all that was going on but he obviously did not know what a struggling tree looked like. I also had a monthly service come to take care of the trees and plants. He is no longer in our employment because he failed to tell me that the 3 trees were struggling.
When I got home this April I was shocked to see 3 of the trees were in really bad shape. Our year warranty was about 2 or 3 weeks over it's completion. Kevin was no longer working for the company. Greg the owner of the company came to the rescue. He pointed out the one tree that would out grow our yard and 3 plants that would out grow the area they were in. He was willing to take out the struggling trees and the tree that would out grow the yard plus move the 3 plants to an area that fit their future growth and replace them with dwarf versions. He was willing to do it all at cost. We were out of our warranty so I felt that was fair. Replacing the large tree and moving the large plants was above and beyond what he needed to do.
Again came the challenge. The trees needed to be replaced with non toxic, small trees that were not messy or invasive. We went round and round with choices. He spent lots of time talking to me on the phone and sending emails. He was not making a dime for all of this.
He found the trees came to my home and supervised his staff while they did their work. The workers were amazing. They were really tidy and fast. They were polite and excellent at their work.
It was a stressful situation and I am ever so grateful Greg's philosophy is to make sure his customers are happy. Hats off to Greg and his workers. My yard looks great!
Greg and his team are very professional. Abel, Ruben and their crews were prompt within 5 minutes every day. They were courteous and cleaned up after themselves every day. Ruben even showed up the day after work was finished to explain how the lights and irrigation works and answered all 99+ questions we had.
We also feel secure with the 1 year warranty they give on the project.
We're still getting used to all the neighbors stopping to admire our yard everyday.....thanks again to Greg and your Team!
Jose Campos
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.