Chip-N-Dale's Custom Landscaping

Highly Recommend Chip-N-Dales Custom Landscaping. Greg was a pleasure to work with and he ensured our backyard turned out exactly the way we wanted it. His crew was professional and paid attention to details and left our backyard clean and orderly each day of the project. Sincerely appreciated all of Greg's advice and recommendations on design elements. It turned out great, thanks Greg!

They did a great job. I had already tried to hire another company that was horrible with communication and in 8 months hadn't even started the work we had wanted done. With Chip-n-Dales we not only got our design complete, we had the entire work done in 5 weeks. it turned out wonderful!

Absolutely THE ONLY choice for a quality landscaping contractor. In my opinion, every other landscaping company in Las Vegas is running a clown show compared to this company. Yes you are going to pay some more, Greg and crew are up front about this fact. What you spend in money you will save in heartache, shoddy work, and poor results. These fellows operate under the concept that they do not want you to be satisfied with the landscaping, they want you to be ecstatic with the landscaping. These guys do great work! You are going to be real proud to show off your yard to neighbors, friends, and family. Their designer, and vice president, Franco, is a genius. He will make you a backyard that is brilliant, beautiful, and practical in design. The workers are clean respectful and best of all the impact to your neighbors is minimal. Everyday these guys clean up after themselves and when they are done, you will not know your street area was ever used as a staging area for landscaping. My street still has stains and scrapes left over from cheaper "brand Y" contractors. I also have seen and heard countless horror stories from my neighbors who went a little cheaper and hired some "brand Y" landscape company. Good luck getting a year warranty from the "brand Y" landscapers...in fact you'll probably have issues about two weeks after they leave. Take the plunge and pay slightly more with Chip N Dales, they are hands down the best quality and design landscaper in Las Vegas! All in all, from management, design, and execution, a great group of professionals with which to work. Go with Chip N Dales, you will not regret it!

Punctual, and efficient at visit. At the time of appointment, we were undecided as to the specific brand and color of paver that we wanted installed, and was referred to their office to look at samples. I was not able to visit their office that week, but hoped to get an estimate for the job based on an average paver. A week later I was called to determine if I had decided, and I gave information on the paver we wished to get a price on. I was told that an estimate would be emailed to me later that day, or the next day at the latest, but I never received an estimate, nor a call back.

We have been using this company for the past 2 to 3 years for all of our landscaping needs. They did an extensive landscaping project for us as a sub-contractor. We then hired them as our weekly landscaping service. The maintenance crews are very knowledgeable about our landscaping needs. They understand our local plants and have been very conscientious in caring for our many trees, shrubs and lawn. They regularly inspect the irrigation and outside lighting system to insure everything is operating properly. Even though I have approved a spending amount for repairs, they always request my approval before incurring any additional expenses, such as refilling the liquid fertilizer tank or adding fungicide to the lawn. The company employs a professional office staff that uses the latest technology for on-line invoicing and billing. The weekly maintenance crews handle routine care, while a separate crew does tree trimming and special projects, such as this hedge removal. All of the crews wear uniforms and use modern, well maintained trailers, trucks and equipment. The cost for these services are on the high end, but after experiencing disappointment with budget operators, I feel the money is well spent.

Greg came out to the house to look at the property and provide us with an estimate for an outdoor kitchen and eating area and some planting beds. After discussing with him, he sent out someone to measure. When the gentleman arrived, he told us he was just there to measure and didn't need specifics, he would get those from Greg. We received an estimate of approximately $33,000. We decided to go ahead with viewing the plans and provided him with a $500.00 deposit for a drawing. When we arrived to view the plans, they were nothing that had been discussed. The computer designed project was for an outdoor barbeque area with an estimate of $85,000! It was provided to us by the man who came and did the measuring. I was shocked both by the price as well as plans and views that were not what we were looking for and not what we discussed with Greg. We took the additional time to explain to this man what we wanted and what our vision was. He said no problem and scheduled an appointment for another viewing in a week. When we went back, he showed us new computer generated drawing with an outdoor kitchen and the shocking price of $102,000. When I told him that Greg's original bid had been for $33,000, he simply said, "not for this kitchen". Well, the outdoor kitchen is what we had discussed with Greg and the computer generated drawings that we had been shown should have been for that kitchen and within the price we had originally been bid. A $70,000 jump was totally out of line. The man who presented the plan told us we could cut down the landscaping area and the price would go down, but, it would never be $33,000 explaining that the appliances alone were $30,000. I also think that after charging $500.00 for preview drawings, the plan should be at the bid price or at least within 10% of the original bid price and they should return to the clients home to present them.

Just came out to fix up my sprinkler . They were just way out of line on the price nice people way too expensive

Monthly maintenance workers are AWESOME and do a great job - Very expensive in comparison to competitors. Nickel and dime you for many extra services. Tried to get bid for backyard redo and front entrance as well. Took Months to get a reply (and i was a weekly maintenance customer) and when the bid came in it was like we never met and the person never even listened to any of the desires we had. the plan they suggested not only did not come close to what we discussed, but it also did not come close to the budget either.

They do a very professional job. They arrive at the same time each month so you aren't waiting all day for them. They are here about one hour and when they leave everything is perfect.

Fantastic service from the start. Always on time/early. It was a large project which took the entire summer and I always felt like I was their priority, even though I know they were doing bigger jobs elsewhere. My yard was tough because of a large slanted burm going to a higher wall. Over 100 plants/trees, they laid sod on my side yard (cant tell it's sod!) In the back, they helped with my pool construction and worked with the numerous contractors to get both the pool and landscape done on schedule. Franco led the whole thing, but the owner, Greg, also was there to make sure the project was going as planned. I never had to worry about the workers. They were always professional. Very respectful of my family and property. I felt Franco and Greg would do their backyards just like they did mine.

I wouldn't let them cut my nails and less my lawn. They are in my estimation, charlatans, and they have a reputation of being good but in fact you get *** but you don't get kissed. I met the owner on the golf course. I was new in Vegas and I wanted to do a complete landscaping for the property that I bought. He told me, absolutely, no problem. The biggest mistake I made was, he asked me how much money I wanted to put into it. Based on where I lived before I gave him a number and I told him what I expected. He sent his representatives (more than 1) and at the same time that he did the plantings and filled the landscaping in I then gave him the opportunity to then maintain the property. The mow and blow and all the other nonsense that went along with it. Within a years time half of the plants that were planted died. The trees that I asked him to put in were in fact not the trees that I wanted but I didn't know any different. I would not recommend them to put birdseed in a bird feeder. He BS'd me and I spent a lot of money with those people. They jerked me around and I finally went to the owner and then they showed up the next day with 5 trucks full of people and put in all the plants and stuff that they were supposed to do over a period of time in one day. Basically, what I am saying is that I don't trust them, I wouldn't recommend them under any circumstances to anybody for anything. They have been around for years and I'm sure there are people that would say the opposite of what I am saying. After meeting the owner of the company, playing golf with the guy, it was painful. It is very subjective. If you don't know what you are talking about, and you don't know plants, and you don't know anything you rely on people to know what plants are going to flourish and how it is going to be. The promise you the world and gave you nothing. They didn't follow up and didn't maintain the property.

Their price is reasonable. When I first hired them, they noticed a fungus on my yard that I had not known about. They were able to clear that up. They do a good job.

They were exceptionally nice. Their beautiful designs are just very expensive. I've seen their work and it's gorgeous and if I could afford them I would go with them.

It went great. His crew was conscientious, polite and on-time. The last day on the job they worked all day until the yard was complete, which we enjoyed with our family on Father's Day. Truly impressed with Greg and his team. Wouldn't hesitate to use them again. Have recommended them to others.

We bought our home last year. Kevin was our designer. He had some real challenges. I needed trees and plants that were non toxic for dogs that would grow in Las Vegas. He did a really good job except for 4 of the trees he selected. We have a very very small backyard. All trees need to be small in our yard. One of the trees he put in would grow to be very large at some point. We plan on retiring in our Las Vegas home so I hope we would live long enough for that tree to be an issue. The other 3 trees did not do well in our yard. I was away for a year so I did not see what was happening with my yard last year. I had a caretaker that was suppose to tell me all that was going on but he obviously did not know what a struggling tree looked like. I also had a monthly service come to take care of the trees and plants. He is no longer in our employment because he failed to tell me that the 3 trees were struggling. When I got home this April I was shocked to see 3 of the trees were in really bad shape. Our year warranty was about 2 or 3 weeks over it's completion. Kevin was no longer working for the company. Greg the owner of the company came to the rescue. He pointed out the one tree that would out grow our yard and 3 plants that would out grow the area they were in. He was willing to take out the struggling trees and the tree that would out grow the yard plus move the 3 plants to an area that fit their future growth and replace them with dwarf versions. He was willing to do it all at cost. We were out of our warranty so I felt that was fair. Replacing the large tree and moving the large plants was above and beyond what he needed to do. Again came the challenge. The trees needed to be replaced with non toxic, small trees that were not messy or invasive. We went round and round with choices. He spent lots of time talking to me on the phone and sending emails. He was not making a dime for all of this. He found the trees came to my home and supervised his staff while they did their work. The workers were amazing. They were really tidy and fast. They were polite and excellent at their work. It was a stressful situation and I am ever so grateful Greg's philosophy is to make sure his customers are happy. Hats off to Greg and his workers. My yard looks great!

My only gripe is that I recently became unemployed so I asked them to cut back their service and adjust their price. They ended up cutting my service back to one time per month but only lowered my price by $35. They did not really accommodate and it was a little surprising. I still think their price is a little high but they are very detailed and they spend tons of time. One of them speaks English and the other ones, not so much. They have done everything I have asked them; they are good.

They are one of the most expensive landscaping companies in the area but they are the best. They are the most knowledgeable. They know about irrigation, the different plants, pruning, and their demands. They never abuse the pre approved payment I have set up for repairs. They do an excellent job. They have specialists in tree trimming and re sodding. They provide all of the services needed. They are all very polite and courteous. They dress in uniform. They communicate effectively and do a very good job.

We had received several bids to do the project with our original budget starting at about a third of what we ended up spending but the 3D rendering that owner Greg Struhl showed us moved us to do the job right and we are glad we did. Greg and his team are very professional. Abel, Ruben and their crews were prompt within 5 minutes every day. They were courteous and cleaned up after themselves every day. Ruben even showed up the day after work was finished to explain how the lights and irrigation works and answered all 99+ questions we had. We also feel secure with the 1 year warranty they give on the project. We're still getting used to all the neighbors stopping to admire our yard everyday.....thanks again to Greg and your Team! Jose Campos

8/6/2012 An appointment was made for 6/26/2012 with Kevin Yamashita of Chip-N-Dale's Custom Landscaping to get a bid to convert my front yard to desert landscape. Kevin arrived on time to inspect my yard for the bid. He seemed interested in the job and gave me good feedback regarding the job. I was looking forward to his bid but I never heard from him or the company again. Today September 11, 2012 upon checking my 8/6/2012 review of CHIP N DALES CUSTOM LANDSCAPING, I saw the COMPANY RESPONSE below. Kevin states he sent me a ?NO BID? letter on 6/28/2012, by way of Angies List, two days after his inspection of my yard on 6/26/2012. If he had sent an email direct to me to assure I received his refusal of my Landscape Project, I would not have had a reason to post a review of any kind on Angies List. According to the date listed on Angies List, the letter he said he sent on 6/28/2012 was actually sent 8/28/2012, after I posted a negative review. I could be wrong, but it appears he had no intension of notifying me until after I posted a negative review of CHIP N DALES CUSTOM LANDSCAPING. My concern and questions were regarding the legality of the workers who would perform the work at my home. I asked if CHIP N DALES CUSTOM LANDSCAPING used E-verify to confirm whether their employees were legal to work in the US. I explained I ask all companies I may deal with, if they use E-verify because I prefer, if possible, to hire US citizens and people who are legal to work in the US. I know it offends some people that I want to support companies that hire US Citizens and legal workers, but I prefer not to do business with companies that put profits over our unemployed citizens. That is what I was trying to establish with Kevin. Oh, well.

This job was flawless from start to finish. The estimator was Kevin. He was a true professional. Completely understood our modest budget. Offered his excellent aesthetic ideas (landscape architect by training, I believe). He was always accessible by cell phone, dealt pleasantly with the various iterations we considered, and in the end, designed a great plan. Kevin's plan design was so detailed and thorough that our contact for the Design Committee of our Homeowners Association told us "this is the model for how plans should be submitted." And our HOA is known to be tough on such topics. The team that did the construction was excellent. The quality was superb, the timetable they laid out was followed (except once, and they explained the delay and then performed exactly as 'Plan B' was proposed). All materials were of the highest quality. We received a quick approval from our HOA upon completion. My wife and I absolutely love the finished product. Every evening the climate permits, we use our "bonus room" for cocktails and a sunset dinner.

They are reliable, very responsive, they know what they are doing, and they do a good job with everything. I have no complaints and have been very pleased.

TOOK OVER 1 MONTH FOR THEM TO GET TO ME ON THE INITIAL CALL FOR ESTIMATE ON MY PROPERTY AS WELL AS 3 OTHER RENTALS. THEY DID MY ESTIMATE ON SITE & GAVE ME A QUOTE FOR A MONTHLY SERVICE CONTRACT (WHICH I DUMBLY SIGNED), AND THE INSTALLATION AND CLEAN UP ON MY WORK. THEY CAME TO DO THE WORK WITH NO PLAN AND NO ITEMIZED WORK ORDER. STUPID ME PAID THEM WITHOUT CHECKING OUT THEIR WORK. AS A RESULT I AM OUT IN MY YARD WATERING MY NEW PLANTS TWICE A DAY BECAUSE THEY DID NOT HOOK UP THE WATERING SYSTEM PROPERLY. THEY UNSTAKED TREES & DID NOT RESTAKE THEM. THEY DAMAGED STONE WORK ON THE REAR HILL & DUMPED EXCESS DIRT INTO THE STONES. THEY LEFT DEBRIS IN THE STONES, & WIRES FROM THE LIGHTS WERE PULLED OUT OF THE GROUND ALONG WITH WATER LINES & NEVER REPLACED. MY REAR YARD LOOKS WORSE THAN BEFORE THEY STARTED. THEY DID NOT PLANT CACTI IN THE FRONT & DID NOT CLEAN UP LIKE THEY TOLD ME THEY WOULD. THEY ALSO NEVER DID THE ESTIMATE FOR THE OTHER PROPERTIES & THEY DO NOT RETURN PHONE CALLS.

Chip-N-Dales Custom Landscape came on time and the men were very courteous. They did a very clean job as well. We were very satisfied with the service that they gave us. We have been using them for quite awhile now and we do like their service. The price really depends on the service that they provide us.

Chip-N-Dales Custom Landscape took care of our yard while we were gone on vacation. They were very trustworthy and did a fine job on the yard. They had a good reputation around here and very reliable. We used them whenever we go on vacation. They always did the work they said they were going to do.

Chip-N-Dales Custom Landscape did a fantastic job on our yard and we like the way it fits in with the surrounding area. The work men were easy to communicate with and allowed us to be a part of the design process. We are very satisfied with how our yard looks and the service that they provided.