Founded 1994 • With Angi since May 2006
Service Provider ResponseWe elected not to provide a quote for [member name remove] based on the fact that she didn't want take the time to determine what type of paver she would like for us to bid for her project. I waited two weeks for her and she never contacted us back to discuss her choice or the fact that she wasn't going to pick a paver, she said just choose a cheap paver. I felt she was not a client we wanted to do business with.
Service Provider ResponseI reached out to [Removed member name] on several occasions and she never returned my calls. Unfortunately this is not a fair or accurate assessment being made by [Removed member name] and she is upset that she couldn't afford to invest the money necessary to fulfill her landscape wish list. We provided her multiple quotes and the budget and we supplied for the work originally discussed was accurate. [Removed member name] added a tremendous amount of additional items to the original scope of work and wrongly assumed she could do it all for the same price.
Service Provider Response(Member name removed) was an extremely difficult customer. He was mean, rude and disrespectful to my employees. We bent over backwards trying to make (Member name removed) happy but unfortunately some customers are never going to be satisfied no matter how hard you try. I have photos of the finished project showing the quality and appearance of the work we did. Any plants that died were replaced under warranty. I am very sad that I have a customer who feels this way about my company.
Service Provider ResponsePlease see the email below and time stamp From: Kevin Yamashita [mailto:email@example.com] Sent: Thursday, June 28, 2012 8:34 AM To: 'firstname.lastname@example.org' Subject: Landscape Project Hi Kathryn It was nice meeting you the other day. I have had a chance to think about your project and discuss it with my office manager, at this point I’m going to respectfully no bid your project. The one thing I am concerned about is the potential conflict based on our discussion. Its not that I’m offended by anything that was said, as I do believe in respecting others beliefs. After discussing the situation with my manager, we felt that there might be a small potential for a conflict. So if there is even a chance of any issues prior to submitting and proposal, we prefer to walk away in a friendly manner, rather than run the risk of getting into any job where a conflict may arise. I hope that you can respect the decision and I wish you the best of luck on you landscape project. Thank You, Kevin My employee Mr. Kevin Yamashita explained to me he was uncomfortable working with the clients after they made several comments regarding "Mexicans" . I told Kevin that if he felt that uncomfortable working with the clients to send them an email politely explaining his position. I have over 50 employees currently employed at Chip-N-Dale's many are Hispanic, they are very hard working and loyal to Chip-N-Dale's, I felt that as a small business owner I needed to do what was best for my employees and not subject them to a potential poor working environment. Regards, Greg Struhl Owner Chip-N-Dale's Custom Landscaping
Chip-N-Dale's Custom Landscaping is currently rated 4.4 overall out of 5.
Chip-N-Dale's Custom Landscaping is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Chip-N-Dale's Custom Landscaping accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing Available
Ask Chip-N-Dale's Custom Landscaping for details on free project estimates.
No, Chip-N-Dale's Custom Landscaping does not offer eco-friendly accreditations.
Yes, Chip-N-Dale's Custom Landscaping offers a 10% senior discount.
Yes, Chip-N-Dale's Custom Landscaping offers warranties.
Chip-N-Dale's Custom Landscaping offers the following services: Xeriscapes, greenscape gardens, lush tropical landscapes, custom water features, concrete & masonry division.
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. Call or message us to schedule an estimate today!
2022 Super Service Award
Welcome to our landscape design company, where we specialize in creating beautiful and functional outdoor spaces that you can enjoy for years to come. We offer a range of services that cater to your unique needs and preferences, including artificial turf installation, pavers and concrete work, maintenance services, fire pit areas, putting greens, retaining walls, and CMU walls. At our company, we understand that outdoor landscaping is not just about creating a visually appealing space, but also about ensuring that it meets your practical needs. That's why our team of experienced designers and contractors work closely with you to understand your vision and goals, and then create a customized plan that reflects your style and preferences. Whether you're looking to transform your backyard into an entertainment oasis, create a low-maintenance outdoor space, or simply enhance the overall look of your property, our team has the expertise and creativity to bring your vision to life. With our high-quality materials, innovative designs, and attention to detail, we're confident that we can exceed your expectations and deliver a beautiful, functional, and long-lasting outdoor landscape that you'll love. So, if you're ready to take your outdoor space to the next level, give us a call today to schedule a consultation with one of our expert designers. We look forward to working with you! Discounts are also available depending on the size of the job.