John Hawkins Construction

I live in Arizona, but have a home in Santa Fe. I needed some work done, and found John on Angie's List because of his high ratings. John was very prompt in getting me a fair estimate, and got the repairs done right away. He even called me on a Sunday to get an emergency repair on my boiler valve, and was able to get the part through his contractor connections. Without this, my pipes could have frozen and created a very costly repair. I'm a doctor, so I understand the concept of priorities: you take care of the most urgent situation first. He certainly did this for me. I would not mind waiting awhile for a lower priority repair, if somebody else had an emergency situation. John and his family even came to Arizona for a visit. We are planning to have him remodel our roof and loft this summer. I would highly recommend him.

It went great! John is a construction/contractor dynamo and he knows exactly how to apprise any problem and what it takes to get the job done done correctly and expeditiously. All the work done for us (either by John himself or his crew) was performed with care, quality, and skill at a fair price. John works around your schedule and bends over backwards to ensure all goes well and in an expeditious fashion. If you're in the Santa Fe/Eldorado area and are tired of the "manana" attitude, poor workmanship, and rip offs, then give John Hawkins a call. You'll be glad you did, believe me. He and his crew can handle just about anything you may need done. I highly recommend John.

John worked with us to plan the space over email and phone calls. We did this all from a distance. We did not meet John until we came to Santa Fe to see the results. It turned out better than we had expected! He also finished up some details for us such as fixing some plumbing issues: de-winterizing, resetting the water heater, toilets etc... He is very knowledgeable and can fix almost anything. I would highly recommend John Hawkins again for another job!

All of this work proceeded very quickly and I have had no problems since this work was done.

John and his co-worker came over on-time on the morning that fit all of our schedules. He immediately got to work and set his co-worker on the another portion of the job (guest bathroom replacing a toilet) from high flow gallon to low flow. He (John) worked on the electrical portion of the job evaluating GFI's that were not operational. He trouble-shooted this issue and found that it was installed incorrectly as they often are. He is willing to teach and show you every step of the job if that is your thing or performs the jobs quickly and efficiently if you don't desire to learn. The work was performed efficiently (one morning) and professionally. He also replaced a PRV valve to the water supply of the house and while evaluating re-routed copper pipes for less bends and attached them securely - to prevent future problems. I chose John Hawkins Construction because of reviews on Angie's list and found that the service he provides does deserve the grade being that of an A. John has attention to detail and won't up sell things that you don't need. John is busy, and coordinating with our schedules took a bit of time, but I just find that this is in direct relation to the quality of work/service he provides when he does arrive at your home.

John Hawkins has done several jobs for us over the years to our satisfaction. He is fair and efficient

Mr. Hawkins: We have read your reply to our critique on Angie's List of your dealings with us. Be advised that we do not doubt that you have done good work for others. In addition, one of the reasons why we contacted you WAS because of your positive reviews on Angie's List. However, while we understand that customers with immediate needs (broken pipes, water heater replacement etc) deserve immediate attention, we feel that you should have informed us, when we met with you in March 2011, that you would not be able to do our work projects. However, you gave us no indication that you would not be able to take on our projects, but assured us that you were capable and confident that you would do a great job for us. We were most disappointed that you could not be honest enough with us to tell us that you could not do the work for us right away and did not even offer us any future timeline when you could begin our project. Rather, you kept us "hanging" for over a month. Because of your assurances, we did not make other arrangements for the work to be done because we had your "word" that you were going to do the work for us. Had you taken the time and effort to sit down with us and explain the "priority" work projects that you had to do, we are sure we could have come to some agreement on when and how long it would be for you to commence and complete our project. Apparently you were not interested in doing our project then, now, or in the future. Apparently our project was neither challenging nor financially interesting enough for you. John Hawkins May 2, 2011 We contacted Mr. Hawkins last fall (2010) and met with him at our home discussing several projects we wanted to have done. Unfortunately, because of his illness he was not able to do the work at that time. We understood his plight and arranged for him to meet with us this spring (2011). We met with him on March 30, 2011 and gave him a list of what we wanted done and did a walk through both inside and outside of our home detailing what work needed done. He assured us that he wanted the work and would do a good job for us. After two weeks went by and we did not hear from him, we called him on April 13, 2011 (left a message on his answering machine) asking about his estimate and timeline for doing the work. He called back several days later and advised us that he was working on things to get us an estimate and checking into his suppliers and resources for the labor. Two weeks later, on April 27, 2011 when we did not hear from him, we called him again (leaving a message on his answering machine requesting information on our projects). He contacted us almost a week later (today May 2, 2011) and advised us that he was too busy to do the work for us. We asked him, why had he advised us a month ago that he wanted and would do the work and now he was telling us he was too busy? We asked him why he waited for over a month to tell us now that he couldn't do the work? His answer was that he was too busy to be able to oversee and supervise the work. When asked why he hadn't told us this before, he became defensive to the point of being belligerent and said he 'didn't want to argue the point' and hung up. We consider Mr. Hawkins to be totally unreliable, untrustworthy and not a man of his word. He left us waiting for over a month to get an estimate and timeline for the work he verbally assured us that he would do. He left us "hanging" for over a month so that now we have to find someone else to do the work. We are an honest and trusting couple and take a person at their word. We do not consider Mr. Hawkins a man of "his" word. At this point, he has lost our trust and confidence. We would never hire him, and certainly would never recommend him to anyone wanting to have work done. We wonder how he stays in business with this kind of disregard for clients, and what we consider, dishonesty.

While there were a few delays waiting for special parts, the entire job went very well. We are totally happy with our new shower and with John's attention to detail, accuracy and excellent supervision of his apprentices.

John completed the job in about half the time we anticipated. John always promptly responded to our phone calls and e-mails. Throughout the years we have worked with many contractors and we can definitively say John Hawkins is the best contractor we have ever worked with.

It was one of those jobs that seem to start out small and then Murphy's Law kicks in. 1st we thought the pipe was plugged and they tried to flush it out with a hose, then a snake, but nothing came through to the septic tank. The hand dig was tough, as there were mountains of rocks and tree roots. New pipe and fittings went very quickly and professionally. Raking and cleanup was excellant.

Late Saturday night (3/5/11) I discovered a huge leak under my kitchen sink. I e-mailed John and asked if he could come and fix it even though it would be on a Sunday. I got a very quick response Sunday Morning " I'll be there. Will call first." John arrived early Sunday after noon and not only fixed the leak under the sink but installed a new light socket that had not worked for some time under the kitchen cabinet. As always John was prompt, did excellent work, was courteous and reasonably priced. I highly recommend him without reservation!

After several days of sub-zero temperatures, a water pipe froze and busted in our bathroom, flooding our master bedroom, closet, and hall. I couldn't get a plumber to answer the phone, much less make a service call late on a Friday afternoon. Through Angie's list, I found John. He happened to be in the area and was at our house in 10 minutes and a crew came shortly after that. They stayed until 7:00 pm in order to make certain that we had water over the weekend. They helped us move furniture and tear out carpet. With three young children, including a newborn, we were grateful to be able to stay in our home and not have to spend the weekend in a hotel until our water could be restored.

The service was excellent. They saved me thousands of dollars. They are the best in town.

John educates you on the all systems and he is very kind and easy to talk to, he's funny and full of energy. Everything went well from beginning to end.

It couldn't have gone better. John is both expert and considerate. I was very impressed. He is the one to call in the future. We need to remodel our heating system. John will be the first one we'll call when we are ready to consider the remodeling.

John is very professional. We scheduled his work and he was prompt and efficient. He explained clearly what he planned to do (before performing the work) and gave an excellent demonstration of how the new pump works as well as the new remote control device.

Very reasonable. We don't even ask for an estimate any more as we trust him to take care of us. There is hardly a job he can't do. His employees are fast , thorough and friendly. He checks on the progress of a job often. We are so happy that he is now able to do snow plowing. We are sure to be taken care of and leave it to him as to when the right time to plow is to avoid unnecessary repeated plowing.

He called me a couple of time and he told me about who to contact. How to approach the city and he was very helpful. If I needed somebody to do that kind of work I would contact him. He educated me on the details of how landscaping and concrete work needs to be done.

John lives in my neighborhood, so he is very convenient for those who live in El Dorado near Santa Fe. The experience was great. John looked for ways to save me money and both he and his helper were very professional. I would definitely hire John again.

I was pleased with the work, the wall board was put back, you can hardly see the cut. Very professional and careful with your personal property.

The whole process went extremely well. John and crew always met their commitment dates and times. John showed up a short time after being called, surveyed the problem and offered a solution - which we took( this was Dec 9). The work began almost immediately and was finished on Dec 14, with an intervening weekend. John's company is at the top of the plumbing list for us!

He was a bit vague about when exactly he could do the job, but he did get back to me in a timely way and, because I work from home, the scheduling wasn't a problem.

Yes, the price paid of $0 is correct. I have used three different plumbers in town and have been dissatisfied with all of them. Based on the reviews in Angie's List, I decided to give John Hawkins a try. The radiant heat in part of our home suddenly stopped working. I went ahead and shut down the boiler in case there was a serious problem and called John. He sent out one of his plumbers that morning and he serviced the system and got it running. When I spoke with John the next day and asked him to bill me, he said there would be no charge because it had been an easy fix. I have never, ever had a plumber make a free service call. Needless to say, his prompt response and solving of the problem would have been enough to get my repeat business, but this no charge service call truly puts him in a category of his own. Deb

All our water supply tubing was originally installed 42 years ago when we built my Mom's house. Over the years this copper tubing had been gradually corroded by our hard well water and had begun to slowly leak at multiple points. I live several states away. When my Mom reported water pooling in the utility closet we immediately called John Hawkins Construction because we had already called on them in on a previous emergency in May of this year and had been very impressed by the promptness and quality of their repair of my Mom's failed kitchen faucet. Once again they responded promptly and professionally. John visited first thing in the morning and helped my Mom place a bucket beneath an exposed ceiling pipe that was dripping in a difficult spot. At the same time he evaluated our copper supplies through an opening in the closet ceiling. He proposed a plan to fix the obvious leak and to replace much of the water supply tubing to the kitchen and bathroom. His suspicion of the probable need for more extensive replacement proved correct after his assistants opened the wall to fix the obvious leak and verified the existence of more problems with our copper tubing. Because I couldn't be there in person to see how the job was progressing I especially appreciate John's before and after digital pictures of the plumbing. The repairs are now complete, John's estimate proved accurate, and we are once again very happy with the work of John Hawkins Construction.

John and company have always completed each and every job with speed, integrity and great skill.