East Mountain Auto & RV Service

Auto Service, RV Sales & Service, Auto Inspections,

About us

Don Duffel opened East Mountain Auto & RV Repair on April 3, 2010. As the previous owner of MountainView Auto & Diesel, Don felt there was still a need for honest, reliable and friendly auto repair in the East Mountain community. At his previous location, a 98.7% Customer Satisfaction Rating was awarded by AAA AutoClub customers. Upon opening this new facility, he felt it MUST be staffed by individuals of good character, integrity with the understanding that your vehicle needs to be cared for as if it was their own. Due to the complexity of today's vehicles, our technicians receive manufacturer-sponsored training, classes at CNM & also incentives for passing the Automotive Service Excellence, (ASE), testing while on their way to Master Tech status. Our technicians are fully aware that our customers are the reason we are in business.

Business highlights

15 years of trusted experience

Services we offer

Auto Repair, Car Care Services, Distributor less Ignition, Fuel Injection, Ignition, Ignition Wires & Cables, Oil, Lube, and Filter, Spark Plugs, General Services, Domestic General Repair, Fleet Repairs, Import General Repair, Off-Road, Undercar Services, Alignment, Anti-lock Brakes, Brakes, Chassis, Driveline, Exhaust, Shocks, Tires, Collision Repair Services, Frame Work, Heating and Cooling Services, Air Conditioning, Belts & Hoses, Radiators, Electrical Services, Batteries, Starters & Alterna

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.929 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
7%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 26-29 of 29 reviews

Thomas C.
08/2017
5.0
rv sales
  + -1 more
Excellent!
Description of Work: We build a home made teardrop camper some years back and needed some help changing the leaf springs. They did the work promptly and fairly priced. Later we discovered that a spring U bolt nut had come off, so we brough the trailer back in, and they discovered that due to the increased thickness of the new spring, the U bolts were marginally too short. They jumped into action, refered us to a custom U bolt fab house in Albuquerque, we had new longer bolts made, and we brought them back to East Mt Auto. They worked us into their schedule and immediately replaced the old with the new. Although we thought it more than fair to pay for the labor, they took responsibility for not noticing the problem at the time of the orginal work and refused payment. It is so refreshing doing business with such honest and ethical folks. We will definately use their services in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda B.
11/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: I just had them do the oil change, so that I could get to know them. |They seem down to earth (sincere)and courteous, and also knowledgeable about my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Susan H.
09/2013
5.0
auto repair
  + -1 more
These folks are awesome! They are the ones that offered to install a screen to keep the mice from destroying wires, lines etc in the engine. They are very good at what they do. We take all of our vehicles to them.
Description of Work: Changed oil and installed a screen to keep the mice out of my engine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from East Mountain Auto & RV Service
Thank you so much for your warm review! We really appreciate you taking the time to leave comments for us. Our primary goal is to make sure our customer satisfaction is our priority in everything we do. We know our customers are the reason we are in business and we want to thank you again for your business. Warmest Regards, The East Mountain Auto & RV Repair Team

Spencer A.
09/2013
5.0
auto repair
  + -1 more
A/C has slow leak. Has been unable to locate exact location of leak, but added leak detector to A/C and topped off A/C for free. I have had other work done here and it has always brrn quality work at a reasonable price.
Description of Work: Recharge Air Conditioner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from East Mountain Auto & RV Service
Thank you so much for your wonderful review. We strive to do our best in all we do. Thank you for your patience in waiting with us the other day when you came in to figure out what was going on with the A/C system. We appreciate your business and look forward to seeing you in the future.
    • 1
    • 2(current)

Contact information

1902 Historic RT 66, Edgewood, NM 87015

http://www.eastmountainauto.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
RV Sales & Service,
Auto Inspections,
Auto Transmission,
Auto Tires,
Generator,
Auto Glass,
Metal Fabrication & Restoration,
Auto Radiators,
Heating and Air Conditioning,
Glass and Mirrors,
Electrical

FAQ

East Mountain Auto & RV Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 3:00 PM

East Mountain Auto & RV Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, East Mountain Auto & RV Service offers free project estimates.
Yes, East Mountain Auto & RV Service offers eco-friendly accreditations.
No, East Mountain Auto & RV Service does not offer a senior discount.
No, East Mountain Auto & RV Service does not offer emergency services.
Yes, East Mountain Auto & RV Service offers warranties.
East Mountain Auto & RV Service offers the following services: Auto Repair, Car Care Services, Distributor less Ignition, Fuel Injection, Ignition, Ignition Wires & Cables, Oil, Lube, and Filter, Spark Plugs, General Services, Domestic General Repair, Fleet Repairs, Import General Repair, Off-Road, Undercar Services, Alignment, Anti-lock Brakes, Brakes, Chassis, Driveline, Exhaust, Shocks, Tires, Collision Repair Services, Frame Work, Heating and Cooling Services, Air Conditioning, Belts & Hoses, Radiators, Electrical Services, Batteries, Starters & Alterna
N/A

Contact information

1902 Historic RT 66, Edgewood, NM 87015

http://www.eastmountainauto.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 3:00 PM