Sears Garage Door Solutions

Excellent and prompt service

Went very well

broken spring was replaced.

Punctual, pleasant, professional

Great I was very happy.

It went fine

Excellent.

very well. he did excellent work.

Well done.

Great and quick

Great! Prompt, courteous, easy :)

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They did a professional job. They left the place clean. They worked and advertised. They explained to me how to operate it. The guy knew what he was doing. I'm happy with the service. They did a good job. I have no complaints. Their price was reasonable. They were very responsive. They were on time. They were here when they said they would be here.

It didn't work out well at all. They were a lot of money. They didn't fix it and it's still not quite working. Other than that, you cannot recommend them. They send out people on their list. They're on their own thing, but we had to have them come back twice and we bought extra stuff. It's still not working right. They charged a lot and they didn't fix it right. They offered to give me a brand new system for $450 to $500, however, the door worked perfectly. It was the remote that didn't work. I was told that they couldn't fix the remote but he sold me a new remote anyway. So, I bought a new remote and a new transmitter. Neither of which worked. I called them. He came back. The second time he came back, it was free. He said the only thing he could do is get a new door exported and, "In $50 I can install it today". I said, "No, I bought a starter for the door and it occasionally works now". I was dissatisfied. The guy himself was perfectly acceptable but he was trying to sell their merchandise which I did not like and he was either incapable of or unwilling to fix it and it costs me over $300 to be dissatisfied and not have the problem solved. Either he didn't know what he was doing or he was on the selling of equipment business, unsatisfactory. Very early on, he came back and sold me a new remote which works only occasionally and randomly and I have not called them back since then because I didn't want to be jerked around.

Larry Chavarria (GDS) is a true professional. After one call, he returned the call 3 days later and had found a door to exactly match the damaged door. He was unable to keep the appointment time because of unforeseen problems with the job ahead of mine, but he kept in touch with updates. He was an hour and a half late, but more than made up for it. Everything was installed and working perfectly in just under an hour. He really knows his work. The work area was clean upon completion. I was very pleased with his work, and even more so with his price. Totally reasonable. He is not out to gouge anyone. Super friendly. As Larry answers all his calls, he sounds preoccupied and "bothered" when you first call him, but that's just because he is always in the middle of something, whether it's a job site or a business he is visiting. But once he knows who you are, he is ready to serve.