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ProRelo Interstate-Agent for Bekins Van Lines Inc

Moving Companies, Delivery Service, Storage,

About us

We are the only moving company in New Mexico that can give our customers a true guaranteed price for their move that includes all services. And for us, no move is to near or too far, too big or too small. With ProRelo Bekins of Albuquerque, you'll never have to worry that the estimate you get upfront will increase by the end of your move. We are licensed federally and in the state of New Mexico. You can rest assured that your goods are protected during the moving process, we have numerous options available for shipment coverage that can be tailored to your needs. Our employees are professionally trained, background-screened and drug tested. Our interstate vanline affiliation with Bekins means that ProRelo Inc is part of a national and international network of over 400 Bekins agents in most major cities. Bekins started in 1891, making it easily the oldest continually operating vanline in America, which means unparalleled experience and service for our clients. ProRelo and Bekins work with all of our valued clients before, during, and after the move with the singular goal of making moving day an organized, professional transition from one home to another.

Business highlights

90 years of trusted experience

Services we offer

Moving, Storage, Moving Supplies, Piano Moving

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5207 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
1%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.4
punctuality
4.4
Showing 176-200 of 207 reviews

Sara A.
03/2015
5.0
moving companies
  + -1 more
Perfect.
Description of Work: Furniture delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Steve H.
03/2015
5.0
moving companies
  + -1 more
Very well
Description of Work: Deck top installed and delivered

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
Thanks very much for taking the time to review our handling of your delivery and set up.

Thomas W.
03/2015
5.0
moving companies
  + -1 more
well, no breakage
Description of Work: moved us

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
Thanks very much for taking the time to put in this review of your recent relocation with us. We appreciate your business with us.

Roger H.
02/2015
5.0
moving companies
  + -1 more
Good.
Description of Work: Delivered shuffle board table.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
Thanks for this review of your Alamogordo, NM delivery. We appreciate the feedback and will make sure to share with our hardworking employees that handled this.

Barbara M.
02/2015
5.0
moving companies, storage units
  + 0 more
Very satisfied.
Description of Work: Delivered furniture. Unpacked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Khayyam Q.
02/2015
5.0
moving companies
  + -1 more
.
Description of Work: Delivery and set up of furniture.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly W.
02/2015
4.0
moving companies
  + -1 more
Fine.
Description of Work: Brought and put it away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
Thanks Angie's member for taking the time to review our recent moving delivery services. We appreciate your taking the time to provide feedback.

Barbara H.
02/2015
5.0
storage units
  + -1 more
Great job.
Description of Work: Installed home entertainment center.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
Thanks for taking the time as a member to write a review for us. We appreciate your comments and will make sure to pass them along to the employees of ours that performed the delivery and install.

Don D.
02/2015
5.0
moving companies
  + -1 more
On time, professional.
Description of Work: Delivered mattress.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
Thanks for taking the time to review our services. Our employees appreciate the feedback too and we will make sure to pass along to them as well.

Kim V.
01/2015
5.0
moving companies
  + -1 more
Very good.
Description of Work: Deliver & install range.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy F.
01/2015
5.0
moving companies
  + -1 more
Great.
Description of Work: Great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
Thanks for letting us handle your recent move/delivery. We appreciate your taking the time to write a review about the work done and will pass this along to our employees.

Willie M.
01/2015
5.0
moving companies
  + -1 more
good.
Description of Work: delivered appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
We appreciate the business with our company and we will pass along the compliment to the delivery employees that handled. Thanks again!

Liz C.
01/2015
5.0
moving companies
  + -1 more
Excellent!
Description of Work: Delivery assembly of large furniture removal of packaging answered questions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
We appreciate you reviewing your positive delivery experience with us. Our hard working delivery crew will appreciate the feedback too.

John W D.
12/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: The movers that helped us did an excellent job. They were very careful with packing, moving, and placing our furniture. There was zero damage to anything we own. We would recommend this company to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
[member names], Thanks very much for taking the time as members to submit a positive review. Our crewmembers work hard to please our moving customers and they will appreciate seeing your review as well. Hope yours is a great holiday season!

Erika H.
10/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: It went well. They worked very hard all day for this local move. Arrived at 7:00 a.m. and worked until at least 7:00 p.m.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
Wow, thank you so much for taking the time to write this positive review about your local move with us earlier this year. We really appreciate you taking the time to do this. We will share this positive feedback with our movers that were on this job too!

Almudena O.
10/2014
5.0
moving companies
  + -1 more
Excellent.
Description of Work: Deliver king mattress, wrapping old mattress, removal to outside site.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
Our company and delivery crew appreciates you taking the time to review your delivery experience with us. Let us know if you need anything else and of course, thanks.

James J.
10/2014
4.0
moving companies
  + -1 more
unknown
Description of Work: Packed, loaded and moved household. Things were just haphazardly thrown into boxes, packed in paper with little or no labeling. We still have not found parts of furniture and electronics. The unloading was done by an outfit in Cody, Wyoming and the crew was mostly day workers that were only interested in getting things off the truck and into the house withiut thiught or care for organization.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$20,000

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
Hello, while we are sorry to hear about the problems experienced during your move to WY, we have checked our records and can't find anything to show that you were our customer. We believe that you booked this move with a different North American Vanlines agent, perhaps "New Mexico Vanlines", the other agency here in Albuquerque. We are not affiliated with them in any way. Our local agency is "ProRelo, Inc." Angie's List: today, we emailed our account rep, Jenat H, to have this review taken off of our account. Please follow up with her if any further questions about having this removed.

LILLIAN W.
10/2014
5.0
moving companies
  + -1 more
Good.
Description of Work: Great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
Thank you for taking the time to write this review. We appreciate the feedback about your recent delivery with us.

Jan W.
10/2014
5.0
moving companies
  + -1 more
Great - phoned ahead.
Description of Work: Couch delivered & set up.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
Thanks for taking the time to review us. We and our employees appreciate the your business and feedback!

Conferina G.
09/2014
4.0
moving companies
  + -1 more
Great.
Description of Work: Great service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Robert P.
08/2014
5.0
moving companies
  + -1 more
Very good.
Description of Work: Delivered IKEA shipment.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian S.
08/2014
5.0
moving companies
  + -1 more
.
Description of Work: Purchased 2 leather sofas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Robert S.
08/2014
5.0
moving companies
  + -1 more
Awesome.
Description of Work: Great friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dwight N.
08/2014
5.0
moving companies
  + -1 more
Great.
Description of Work: Great job un parking and delivering mattress.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Jo An B.
06/2014
2.0
moving companies
  + -1 more
unknown
Description of Work: The packers in Albuquerque did a good job. I had to pay an extra $480 because I needed them to pick up the load on the 11th and they had to store it until the 13th. Previously, they estimated the price and the final price was based on actual weight. Not anymore! They have "Pricelock" now and their estimate is the final price. I was not aware of this and assumed that the load would be weighed and price adjusted. I told the estimator that he had overestimated the load judging on what I had moved the last time. This move was much smaller! But I didn't understand that his "estimate" was the actual price. I never heard of a interstate shipment that was not based on actual weight. The movers on this end were okay. The driver did not like the fact that they could not pull into the parking lot and had to double park on the street. He was the one that told me the load was never weighed. They lost the casters from my vintage cedar chest and broke a knob off a chair - unfortunate but something always get damaged. My main complaint is the price. It was excessive and the load was overestimated!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$4,000

Response from ProRelo Interstate-Agent for Bekins Van Lines Inc
We have reviewed this move from start to finish. We don't understand how this member feels that her price was in any way unclear. The quote given is our standard "Price Lock" agreement which is basically a guaranteed price. The quote form says "guaranteed price" quite clearly all over it. This quote was issued by us 4/14/14 to this member and she signed and returned it on 5/23/14, so it even appears she had more than a whole month to review the quote and let us know if she wanted it changed to a conventional "estimate" rather than guaranteed price. We weigh moves that are booked as "estimates" but we don't weight moves booked as a guaranteed price. Most consumers appreciate getting a guaranteed price as they no longer have to worry about any changes to the price regardless of the final weight. Most consumers actually specify to us and require a price lock agreement rather than an estimate. Additionally and regardless of the foregoing, we've also audited this move for any overcharges and there aren't any. The price we quoted is the price this member paid. Our apologies for what sounds like some relatively minor damage; if this member wishes to file a claim, she can and would just need to contact our office for assistance. I hope we have addressed the concerns in this review. We appreciate this member's business but we do not see how anything that we did was out of line with what was quoted and planned.

Contact information

1600 1st St NW , Albuquerque, NM 87102

http://www.myabqmover.com

Licensing

Bonded

Insured

Licensed*

Trade License Number
NMPRC 0707
Trade License Locale
NM
Trade License Authority
New Mexico Public Regulation Commission
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Delivery Service,
Storage,
Hauling,
Home and Garage Organization,
Piano Movers

FAQ

ProRelo Interstate-Agent for Bekins Van Lines Inc is currently rated 4.5 overall out of 5.
ProRelo Interstate-Agent for Bekins Van Lines Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ProRelo Interstate-Agent for Bekins Van Lines Inc offers free project estimates.
No, ProRelo Interstate-Agent for Bekins Van Lines Inc does not offer eco-friendly accreditations.
Yes, ProRelo Interstate-Agent for Bekins Van Lines Inc offers a 5% senior discount.
No, ProRelo Interstate-Agent for Bekins Van Lines Inc does not offer emergency services.
Yes, ProRelo Interstate-Agent for Bekins Van Lines Inc offers warranties.
ProRelo Interstate-Agent for Bekins Van Lines Inc offers the following services: Moving, Storage, Moving Supplies, Piano Moving

Contact information

1600 1st St NW , Albuquerque, NM 87102

http://www.myabqmover.com