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Wilson Carpet & Air Duct Cleaning, LLC

Carpet Cleaning, Dryer Vent Cleaning, Air Duct Cleaning,

About us

Here at Wilson Carpet and Air Duct Cleaning we bring over a decade of professional and courteous experience into your home to provide a number of detail oriented services that meet your cleaning needs. We are locally owned and operated right here on the Jersey Shore and are a Certified Member of the Chamber of Commerce, Brick, NJ. We are fully licensed and insured so you can trust that you will be receiving the best and most professional service possible. All of our Technicians are fully trained and IICRC Certified making sure you, our customer, have peace of mind in the quality and workmanship of our service. We are dedicated to providing our customers with the best, smoothest, stress-free experience possible, starting with our courteous Customer Service Team who will gather all the right information from you to make sure our Technician knows exactly what you are looking for from us when he arrives at your home. We will provide you with low and fair pricing UPFRONT for all of our services adapting our prices to your budgeted needs extending our services ONLY after a fair price has been agreed upon. There will be no gimmicks or hassle; just honest, upfront pricing with no worry of up-selling after the job is done. We will communicate with you through the entire process making sure there are not any unanswered questions which will eliminate any possibility of confusion. Our goal is to satisfy you, plain and simple.

Business highlights

Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Upholstery Cleaning, Automobile Mat & Upholstery Cleaning, Area Rug Cleaning and Pressure Washing.

Services we don't offer

Ask for Details!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8770 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 226-250 of 770 reviews

Mary W.
09/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The technician called prior to arrival and arrived at the time promised. He was very professional and friendly. The carpet looks amazing. I had gotten my carpet steam cleaned several times a year in the recent past, but it never looked this clean.
Description of Work: I took advantage of the carpet cleaning, deodorizing and scotchguard plus had them clean an area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Evalyn M.
09/2015
5.0
carpet cleaners
  + -1 more
Kevin (who's the tech that came), cleaned three rooms was nice, cheerful and diligent. When he left the rooms looked wonderful. This company is the best!
Description of Work: He did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Eleanor D.
09/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Carpeting looks wonderful. Aaron was on time & explained everything he did. Would definitely use again
Description of Work: Hadn't liked first time they came, they came back & did a through job on the bedroom carpet, the stair carpeting & 1 area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tushar J.
09/2015
5.0
carpet cleaners
  + -1 more
Carpet cleaning and deodorizing, very punctual and job well done. Will definitely use them in the future.
Description of Work: Carpet cleaning and deodarizing

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Stephen W.
09/2015
1.0
carpet cleaners, oriental rug cleaning
  + 0 more
The technician had difficulty attaching to my water supply. I had to help him do. Then he had difficulties with his own equipment in his work van. Again I had to help him with compression fittings. Once he finally started, almost an hour from when he arrived, it seemed to go well. Then we noticed that wherever the water supply hose dragged on the stairs there were black streaks. Also there were huge stains at the top of my stairs that were a result of dirty water leaking onto the floor. Also the rugs were saturated. Overall the experience was terrible. I had to borrow a friends Bissell Steam Cleaner and sucked-up more than 5 gallons of the excess water in the carpets and had to scrub the rugs with carpet cleaner because of the stains on the stairs as we had tenants moving in the next day. It took nearly 24 hours for the carpets to dry.
Description of Work: Steam Clean upstairs carpets and stairway

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$125

Response from Wilson Carpet & Air Duct Cleaning, LLC
Well, this is sad for me to hear of course but a bit frustrating as well. I spoke with you when you called me about your concerns and we spoke for a while and not once did you mention any other problems you had other than the carpet still being damp. I offered to come out right away and take care of you but you declined saying that you felt better after talking to me and told me that if you were still unhappy that you would call me back and have me come out, which you did not do. You told me that you were happy with the clean but just concerned about the carpet being damp. How could I know you had other concerns when you kept that information from me? Please just give us a chance to fix things BEFORE you write a negative review. You are not being fair, plain and simple. Not to me, my technician or my company or any customer who deserves a good company to work for them. I feel that I did everything I could to make sure you were taken care of. You called with a concern and I addressed it immediately, explaining how long carpet takes to dry sometimes, I asked if you'd like us to come back out that morning, offering myself and the technician to be there first thing. You said that you did not feel we needed to come back out. I asked if there were any other concerns and after stating that you were happy with everything else I felt everything was fine. I even offered a full refund for your concern and you told me that was not necessary since you were happy with everything else. Now this review? I'm speechless. I'm sorry you were so unhappy but I feel that I did everything yuo allowed me to do to make this right for you. This would have been an easy fix, even with these other concerns popping up from nowhere, I would have made sure to handle them properly to insure a happy customer. There will always be things that happen to prevent a perfect experience but as long as we have the opportunity to fix them I am more than confident that the end result will be a good one. Just give us that opportunity. We will never let you down.

Connie B.
08/2015
5.0
carpet cleaners
  + -1 more
prompt, courteous, pleasure to work with - even got out some really tough stains!
Description of Work: clean carpets for my parents home did an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Jesse B.
08/2015
5.0
carpet cleaners, air duct cleaning
  + 0 more
Excellent service provided by Aaron and his technician. We had a very unique situation/out of the box duct cleaning issue in which many other duct cleaning contractors chose to not take on. Wilson Carpet & Air Duct Cleaning not only took on the project but far exceeded our expectations. Their professionalism from start to finish was something I haven't seen in quite a while. I would definitely use not only their duct cleaning service but an of the other service that they provide as necessary. I would strongly recommend them and have already recommended there services to others
Description of Work: Duct Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Kira L.
08/2015
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
We were very happy with the Angie's "Deal" price that we received and recognize the value. Customer service was to my satisfaction both over the phone and in person. Only thing I can say is that after the technician left, the vent pipe connection at the wall came disconnected. I found it leaning to the side it needed to be reconnected to the wall. It is a very short run n my opinion it could have been secured better. It was easy to fix, my husband had the material necessary. However, the next time I will request they double check that the vent is soundly repositioned and secured.
Description of Work: Cleaned our dryer vent.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

DANIEL G.
08/2015
5.0
carpet cleaners
  + -1 more
THE MEN ARRIVED ON TIME AND DID THEIR JOB AND LEFT. NO PROBLEMS.
Description of Work: CLEANED TWO ROMS, A HALLWAY AND A FLIGHT OF STAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dave M.
08/2015
5.0
carpet cleaners, air duct cleaning, dryer vent cleaning
  + 1 more
We try to have the dryer cleaned out from lint at least twice a year. A previous company that we used wanted less to blow out the air hose, but when I asked about cleaning the inside of the dryer as well, told me it would be extra- a lot extra it turned out. I found Wilson Carpet and Air Duct on Angie's List- they were highly rated, and we were able to arrange a price for the service needed via email and a phone call. Azeem (the technician) called about a half hour before the appointment, was on time, courteous, thorough and competent. He not only cleaned out under the dryer drum, but figured out a way to completely vacuum out the lint trap as well. (which I hadn't mentioned about) It was a pleasure to use their services, and I will be calling them again in future.
Description of Work: Cleaned duct/air hose from clothes dryer and inside dryer itself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louis M.
07/2015
4.0
upholstery cleaning
  + -1 more
The workers were good. They were professional. They gave me a window of what time they were going to come. They came within that window and called me when they were on their way.
Description of Work: They cleaned the carpets in three rooms and a hallway. As a bonus, they also threw in one chair.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Tom C.
07/2015
5.0
carpet cleaners
  + -1 more
on time, curteous, thorough, great job.
Description of Work: duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Rochelle F.
07/2015
5.0
carpet cleaners
  + -1 more
What a nice respectful guy. He was on time and did a great job. Did not try to pressure me to buy more services. Would use again.
Description of Work: 4 rooms of carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Karen H.
07/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
My first conversation with Mr. Wilson (the owner) was very helpful, I explained the situation about the moldy smell, water in the carpet pad and the rust from the chair sitting on the wet pad before we discovered the problem. He explained the process, how he would treat the rust stain, the remedy for the mold, which the "steam cleaning" would be helpful alone in killing the bacteria plus he would spray the rug as well, we talked about house hold allergies and how to assure there would be no lasting odors. As promised they arrived on time, explained the process again, went over the pricing before they started. Took less than an hour, the rust was completely removed even though in the beginning they were not sure it would all come up, the moldy smell was gone, the carpet looked great there was no upselling or changing anything from what we originally spoke about. I would recommend this company to all my clients and friends.
Description of Work: Recovered a carpet that we had cleaned a couple of months ago that was rusty and moldy. We had rented a Rug Doctor at the local grocery store like many times before (even though most of them were marked broken) we forged ahead and cleaned our family room rug. We did not notice until several weeks later the machine must not have worked properly and did not remove all the water which now was molding under the rug in the pad and a recliner sitting "on the wet pad" had not rusted onto the rug. We needed a professional to come and salvage the rug since many calls to Rug Doctor did not result in there offering

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Jessica C.
07/2015
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
Although it was initially difficult to get in touch in order to schedule the service (we played a good deal of phone tag), the rest of the process was quick, easy, and very professional. Great job for a good price.
Description of Work: Inspected and cleaned dryer vent. Replaced faulty dry vent hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

Tiffany M.
06/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Very nice, once they got there. A little trouble scheduling but very professional and nice job cleaning.
Description of Work: Cleaned area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Albert C.
06/2015
5.0
carpet cleaners
  + -1 more
Very smooth transaction. Aaron was very informative over the phone in regards to expectations , time of arrival, and services needed to be performed, including possibility of additional cost, etc. Bought a big deal for 3 rooms, and wanted stairs cleaned also. He helped my mother relocate some electronics after getting approval since it is usually against policy to move electronics due to fragile nature. Also did his best on trying to remove a large paint stain. All in all, would recommend. No issues, good pricing, courteous and professional service.
Description of Work: Steam clean carpet in 3 rooms, stairs, and small hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Li L.
06/2015
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
Scheduled in a few days; came on time; did a good job.
Description of Work: Cleaned the dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Carol G.
06/2015
5.0
carpet cleaners
  + -1 more
Aaron Wilson called the day before to confirm time and date. Aaron also called on day of service to say he was on his way. The total cost was explained in detail before he started the work and any questions I had were answered very clearly. He was straight forward and honest. Aaron and his co-worker were courteous, friendly, very professional and efficient. After the job was completed, they cleaned up after themselves. I paid Aaron and an invoice was promptly emailed to me. As a new member of Angie's List, Wilson Carpet Cleaning was the first business I used from Angie's List and I would highly recommend Wilson Carpet Cleaning to everyone.
Description of Work: Cleaned Carpeting in 4 rooms and used spot cleaner in heavily soiled areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$165

Ronald S.
06/2015
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
Cleaned dryer vent and also installed a "bird cover" over the outside vent opening to prevent any small animals or birds nesting in the vent took about 15 minutes
Description of Work: Cleaned dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Lauren S.
06/2015
5.0
carpet cleaners
  + -1 more
The service was excellent. He walked through the house with me and checked for stains as well as asked questions about the carpet. He was very informative and very professional. We bought our house almost a year ago and plan on replacing the carpet eventually but as a new baby will be here any day, we decided to hold off and just get them cleaned for now. We could not be happier with the results and will definitely be using them again.
Description of Work: Carpet cleaning and deodorizing in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Wilson Carpet & Air Duct Cleaning, LLC
Thank you for your time to review us!

Blanche J S.
06/2015
5.0
carpet cleaners
  + -1 more
.went well there was stain on rug in den in front of recliner which he was able to remove
Description of Work: shampooed living, dining room and den

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Bruce B.
06/2015
5.0
carpet cleaners
  + -1 more
It went fine. There were no problems. They did everything they said they would do in the ad.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

maryann S.
06/2015
5.0
carpet cleaners
  + -1 more
Very prompt and courteous, confirmed ahead of time. Good service.
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Manish P.
06/2015
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
The provider was courteous and came promptly as promised for the appointmen - reviewed the work area - got the cleaning tools and cleaned behind the dryer vent and the duct run in the attic. Thry cleaned up after the work was done.
Description of Work: The provider cleaned the dryer vent duct in the attic and behind the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Contact information

880 Vaughn Ave, Toms River, NJ 08753

http://www.thebestcarpetclean.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Dryer Vent Cleaning,
Air Duct Cleaning,
Pressure Washing,
Ceramic Tile,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Auto Detailing,
House Cleaning,
Upholstering - Boat & Auto

FAQ

Wilson Carpet & Air Duct Cleaning, LLC is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 3:00 PM

Wilson Carpet & Air Duct Cleaning, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Wilson Carpet & Air Duct Cleaning, LLC offers free project estimates.
Yes, Wilson Carpet & Air Duct Cleaning, LLC offers eco-friendly accreditations.
Yes, Wilson Carpet & Air Duct Cleaning, LLC offers a 15% senior discount.
Yes, Wilson Carpet & Air Duct Cleaning, LLC offers emergency services.
Yes, Wilson Carpet & Air Duct Cleaning, LLC offers warranties.
Wilson Carpet & Air Duct Cleaning, LLC offers the following services: Carpet Cleaning, Tile & Grout Cleaning, Air Duct & Dryer Vent Cleaning, Upholstery Cleaning, Automobile Mat & Upholstery Cleaning, Area Rug Cleaning and Pressure Washing.
Ask for Details!

Contact information

880 Vaughn Ave, Toms River, NJ 08753

http://www.thebestcarpetclean.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM