NJ Water and Mold, LLC.

Dennis was timely, professional and honest in saying that this project was not in his area of expertise (1910 home), and recommended us to another contractor who would provide us with the best quality work for what we need. It's so rare to find someone honest and willing to walk away from a job in the interest of the client. Will absolutely keep him in our go-to file for future work.

Great. The owner was respectful and honest.

NJWM suggested using a certified mold inspector first, which was valuable. Completed work on time.

Dennis was great. Let me tell you, for his level of high professionalism, his prices are a bargain. He was professional, courteous, and he has equally professional people working on his team. His bills are very detailed and include floor plans. Dennis also advised me with regards to getting insurance involved. In the end, it was less expensive than I anticipated, so it wasn't worth getting insurance involved. I ended up paying out of pocket but at least the premium won't go up. Once the repairs were done by a plumber, a friend helped me put up all the drywall by myself (a simple enough DIY project) to save money - that was the only reason I didn't re-use his service.

Dennis runs his company with honesty and integrity . He concluded that our basement just needed a dehumidifier and recommended a website to buy the dehumidifier . I mention this because he would not make money off of the dehumidifier nor did he want money for his time to accesses my basement . Most companies will not come to your door without a charge . I also believe most companies would have had a $10,000 project going on in my house to unnecessarily rip out walls and carpeting . I was very grateful for Dennis's honesty and integrity . You can't go wrong with his company !

They were on time, very professional, explained everything to me & left everything clean. Very nice crew!

Workers are extremely friendly, knowledgeable and explain everything to customer. Great experience - would recommend highly.

The team was great- tearing out all the damaged walls, ceilings, etc, drying out the house and removing the enormous amount of debris. And we were thrilled that there was no residual smell of dampness.

Dennis and his crew did a great job from the first day that I contacted him. The work done was excellent and his entire crew was friendly and trustworthy. Dennis is an excellent communicator, which was very important to me since I was working with him from out of town. He usually answered his phone or got back to me in a timely manner. I highly recommend NJ Water & Mold to anyone. For the most part they stuck to the schedule that was outlined to me.

They did a great job. They were very thorough in their cleaning of our mechanical room and did an excellent job painting the brick in our basement. It went from a dingy space to a clean and bright room.

Noticed water damage in basement bathroom & found mold when try in to clean-up. Found Dennis in Angie's list & responded right away. Jecky & Tony came a few day later & did a fantastic job cleaning up & found service of water entry too pull can fix ! Definitely a good company to have.

The day the pipes ruptured in the house of my recently deceased mother was one of the worst days of my life. No heat, no power, water damage throughout, two feet of water in the basement and subzero temperatures. I am extremely thankful my homeowners insurance agent provided me with the telephone number of Dennis Chinea. Dennis came in and jumped into action to get things started immediately and coordinated with my homeowners insurance claims department. Dennis always made sure the subcontractors were top rated and the best value for the customer. The entire house was restored to its original 1925 beauty including the hardwood floors and textured plaster walls. The house was put on the market move-in ready and went on contract quickly.

Crew arrived, removed dry wall, cleaned the entire basement of Debris and sprayed a mold preventative. Air scrubber active for 24 hours job ended.

Had a great experience working with Dennis and his staff. Very professional and courteous, which is rare these days. They were on time completed everything they said they would and went the extra mile with mopping up of our garage where they came in and out of. Would recommend to anyone!

Dennis responded so quickly to my panicked request for help. We'd never experienced a basement flooding before and really had no idea what to do. Dennis came over within an hour and walked us through the process (including what to expect from our insurance company) and we instantly felt much better. The dryers came in the next day and everything was dried out in a couple of days. All of our furniture and a lot of other stuff were moved carefully and protected. The carpet was laid perfectly and it was very neat work. From start to finish, the process took almost a month. But that's because it happened right before our Christmas vacation. If this hadn't happened around the holidays, I think we would have been back to normal in a week or two. Hopefully, we will never have a reason to call again but if we do, I know we will be taken care of properly.

They were friendly, hardworking and courteous.

It was a big job. Rolled up rugs and sealed hardwood floors against dust/mold. Protective runners on other floors, stairs. Everyone who came was very polite, knowledgeable.One attic very moldy; cleaned and sealed rafters; replaced insulation. While working, sealed off the rest of the house, including closets, from the work area. Moved bedroom furniture out of and back into bedroom that had ceiling and wall damage. Repainted bedroom.

We had a sewer backup in our unfinished basement. We weren't sure what to expect as we never experienced this before. I selected Service Team of Professionals of North Jersey, LLC because of the reviews I read here on Angie's list. When I first called, I did not get anyone on the phone. I received a call back within minutes. (I did not leave a message.) Ada asked if I had called, took my information and said someone would get back to me. Within the 1/2 hour Dennis Chinea called and asked questions to understand what was needed. He explained that the problem was probably covered by my homeowner's insurance, which it was. Once the estimate was approved, Dennis worked directly with the insurance company; eliminating all the follow up phone calls I would have had to make. He was also very flexible and worked around our schedule. His team showed up as scheduled, walked through and discussed what would be done before they started. Because I have a lot of materials for creative projects in the basement, it wasn't a straight forward job. I had to let them know what would be discarded and what would be cleaned. At my choice, I worked with the team the first day because there were so many decisions to be made. When something could not be safely cleaned, they advised me and got my approval before moving it to the discard pile. They took everything out of the basement and made two piles; clean and save, discard. They individually cleaned each item and then boxed them up. Everything was staged on plastic and covered with plastic to protect it from weather while the inside floor and walls were being cleaned. After the floors and walls were cleaned, they set up huge industrial dehumidifiers. These were left running for a few days. They stopped back and inspected to see when they could be removed. Then all of my belongings were moved back into the basement. I was not there the day this was done. I suspect if I wanted them to put things back where they were originally, they would have. But since the basement was so clean and everything was out of the way, we decided to redo the cement floor and walls!! The process couldn't have been easier. The people couldn't have been more kind, or more professional. What could have been a nightmare to recall at holiday gatherings is now a great story to tell about great people doing a great job at a fair price, helping other people get back to normal.

Let me star by saying that Dennis was extremely responsive and helpful even though he didn't directly solve the problem. We had been away for 2 weeks and returned to a horrendous smell in the basement. We noticed what we thought was some mold in our laundry sink (where our dehumidifier also drains). I cleaned the mold with chlorine and we left for the weekend. When we returned Sunday night the smell was worse. I called Dennis at 7:04pm, even though his hours are listed with a 7pm closing time (hours on a Sunday? who does that?). The woman who answered explained that we should open all the windows and let it air out for a couple of days. If there was still a smell, then it would be appropriate for him to come out and inspect. We did that, but the smell was so bad that I called back and left a message. To my surprise Dennis called back within 10 minutes. He didn't have his Monday schedule with him and said he would call back the next morning. That day, after completing his other scheduled commitments, he came over around 11:30. He examined the problem and explained that it wasn't mold creating the smell (naturally, I had no way of knowing what mold smelled like). He thought it was a sewage smell and recommended we call a plumber. The rest of the story has nothing to do with Dennis, but I don't want to leave you in suspense wondering what the problem was. The plumber came and found all the drains functioning properly, so he got a methane gas detector and found the source of the smell to be a leaking sump pump backup battery. Who would have thought?

No complaints about STOP NJ. Dennis was honest, accessible, responsive, and timely. He and crew did an excellent job. We had developed mold on the undercarriage of our roof and the attic floor over my daughter's room. They cleaned the area, replaced the insulation, and tore out the damaged sheet rock. I would use these guys again as well as recommending them.

I called to request help and a group of workers were at our house within 90 mins. It's an very uneasy feeling seeing water leaking into your house and even moreso unsettling seeing your house torn apart, but they were good at communicating and putting my worries at ease. I have two toddlers and the workers made sure the area was partitioned off completely when they were done so my kids could not get hurt from exposed nails, etc.

The owner called back immediately and was able to send his team out the next day. They evaluated the flood damage. They brought in their equipment to dry up what had been there. They ripped out the wet flooring and carpeting to stop any mold issues. The follow up is ongoing. They will be doing the restoration work as well. They were extremely helpful. They helped my parents file the insurance and also with the paperwork and the reports that they needed for that.

From the minute I called about the "flood" in my basement Dennis and his team couldn't be more responsive, professional or punctual. I called him late evening and he met me at the house the next day and work started right away. Dennis explained everything and help me understand the process with my insurance company. Couldn't ask for better service and I would recommend this company to anyone in need of their services.

Gave great advice on how to redress. Punctual, professional, pleasant.

There were no problems. Everything when smoothly and according to plan. We were kept informed. The job was completely on a timely basis.