Serving the Tri-State Area, Shamrock Chimney will provide you with a dedicated approach to ensure your chimney is kept clean and safe. Our team provides chimney solutions for every problem, protecting homes from dangers of leaking chimneys and flues. Call us today to schedule your next appointment.
I hire them 2 weeks ago, I don't about chimney and I Porsches my first house here in Worcester. I need the chimney to be inspected and clean. They told me that need to be rapier, water was damaging the wall of the chimney and the cap was to small and they need to order a larger one and it was going to cost 3,300.00 dollars. I told them to do the work and until today 09/12/19 I am waiting for them to bring the new cap and finish the job. The chimney is open and it have been raining a lot so the rapier that they support to did my be is damage by now . I call them few time and the office told that they will call me and until today I didn't received any phone call to let me know when they are going to fix it. At this point I am doubting if they even fix anything. So wandering do I need to go to the police to resolved this matter.
Rating Category
Rating out of 5
quality
0.5
value
1.0
responsiveness
3.0
David G.
09/2019
4.0
none at this moment...
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Theresa k.
09/2019
5.0
Quick and efficient, pleasant to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bill G.
09/2019
4.0
The initial contact, the estimate and work, and the final contact were all top rate. They do need to make it more clear that the person coming to give an estimate may actually stay and do the work right away. And they did a poor job with providing the time window for when that would happen. Improved communication would take them to a 5.0 rating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
3.0
Yes, I recommend this pro
Allen M.
08/2019
5.0
Quoted a fair price and did a good job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mark R.
08/2019
1.0
Do your research about this company on the web before you hire them. Work performed was not performed correctly, I was charged for components that were never installed. After contacting the company when It came to my attention that the work that was on my invoice was not done I gave them the opportunity to correct the issues. Dealt with a rude manager who yelled on the phone. Even after this unprofessional treatment I still asked them to come see in person what my concerns were and worked around their schedule for an appointment only to have them not show up after multiple phone conversations. I was left waiting all day. Paid thousands for work that will need to be corrected.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Linda P.
08/2019
5.0
The men finished the pointing and waterproofing of our chimneys in less than a day. They explained the work that needed to be done and were very professional. We were very pleased.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Holly P.
08/2019
1.0
This was the most difficult company I have ever had to work with. I scheduled service and not only did no one show up during the scheduled time, I had to contact them to find out they were running behind, then found out at the end of business day they would not be coming!!! We rescheduled, and AGAIN I had the same experience. They had such poor communication it is unbelievable. Finally, when they ended up showing up 5.5 hours after they were rescheduled to they had not even called me to let me know they were coming. The men who did the service were fine, explained everything, but because of the absolute lack of professional courtesy I would never work with this company again.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
1.0
Larry F.
08/2019
0.5
Horrible experience. They scheduled between 9 and 12. Never called to say they would be late. Gave excuses when we called them. Called again and asked to speak to a supervisor. Said not available but would call back but never did. Would not answer our calls. Emailed them and wife of owner called but not very nice. Eventually came and the technician was good. Use some one else. Looked on another site for reviews and found no shows were common
Rating Category
Rating out of 5
quality
2.0
value
1.0
responsiveness
0.5
Steve H.
08/2019
4.0
very professional and got the job done in a very timely fashion.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Knowlton H.
08/2019
4.0
Shamrock came to our home,checked everything out and got right down to business. There was a small tree growing out of our chimney, that seems to grow out of the chimney every spring season. I believe with the repairs that was done by Shamrock our problems should be behind us now.They were meticulous and conscientious about their work and cleaned up whatever mess that was made. Thank you Shamrock
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
3.5
Yes, I recommend this pro
JANICE M.
08/2019
5.0
workers that came to the house were on time-- work they did was great . Everything was done and cleaned up quickly. Pricing was very good compared to other quotes i received.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melissa C.
08/2019
5.0
Very professional and quick on repairs!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patricia S.
08/2019
4.0
This was the best company in my area for project to remove wood stove. Best guys ever and work was done well and quickly. Only problem was the appointment time was difficult due to time of day and location. Still a good experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Warren R.
08/2019
5.0
I found them professional and courteous.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Constance C.
08/2019
5.0
William was extremely knowledgeable and professional. Showed up for estimate on time explained all my options and provided my quote. Came back within the hour to actually do all the work! extremely happy I hired them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael T.
08/2019
5.0
Excellent work in a timely fashion. I'm very satisfied I hired Shamrock to work on our project. Communication was excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Umberto L.
08/2019
4.0
scheduling and quote issues Technician tried to re-estimate the job
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
2.5
Yes, I recommend this pro
Ira M.
08/2019
4.5
Completed all work quoted in a timely manner. They also made recommendations for long time chimney maintenance,
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Tracy M.
08/2019
4.5
Generally speaking, the technicians that came to the house were very knowledgeable, helpful, and polite. They completed their work in a timely manner and cleaned up after themselves. Initially there was an issue with scheduling. I waited ALL day for technicians to show up for the first scheduled appointment. By 5:30 that day I received a phone call asking if a would reschedule because the technicians running behind. I did reschedule for the following weekend and everything turned out well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Brian O.
08/2019
5.0
Awesome. Honest joe climbed on top of chimney to go beyond required job. Also Kyle was awesome. They are the guys to hire. Very honest. No attempt to upsell anything you didn t need. You can t go wrong with Shamrock Chimney out of New York.. you will be very pleased with the cleanliness, efficiency, clean up . Never know that we had a complete do over except for the new stainless steel chimney cap. We have a metal roof which made it a difficult challenge as you cannot walk on the roof as it will leave indentations. Joe and Kyle went with a 40 ft ladder directly to the chimney. I re iterate, you will not see any evidence or debris that a major job being performed. Laws have changed, do it would be to your advantage to call them and get your chimney inspected. Tell them brian o sent you from cape cod. Nice job guys.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Constance c.
08/2019
5.0
Very courteous and prompt. Arrived for estimate ready to actually do the work. Highly unusual these days. Explained all problems and options for work needed and options for payment available. Technician was friendly and hardworking and made sure everything was clean and picked up when he was finished. Extremely happy with my experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen L.
08/2019
5.0
I had received an estimate from a contractor friend and decided to try Home Advisors. Shamrock Chimney called the same day I went on line to Home Advisors. Joseph & Tommy came out looked at what needed to be done and did it for less than my contractor friend's estimate. I was given a price and I hired them on the spot. Joseph took pictures of the chimney before and after which was an added bonus. The work was done in a professional manner. All debris was taken away, Joseph & Tommy were great and conducted themselves in a professional manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Julie G.
08/2019
5.0
The company was able to do the job when they got there and they did it in a timely matter, I thought the price was reasonable for the job that was done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dennys C.
08/2019
4.5
Good quality work at a reasonable price. They are veteran friendly.