Monk's Home Improvements

Bathroom, kitchen, doorways, new deck and other renovations.

We hired Monks before the holidays to install our kitchen cabinets, a new hood over our stove, and our new kitchen appliances. They did a great job! Kurt showed up to give us an estimate and he had the crew here within a few days to complete the work. The guys were all very respectful and kept the work area very clean. We loved working with Esteban. He was thorough and able to communicate all details of the job from start to finish.They finished the job on time and on budget. Prices were very reasonable. We will be using them for all future projects for sure!

I was not present at the installation, but the results were fine. Sometimes it's hard to get someone to do a small job like this, but they were responsive, economical, and did a good job.

All workers were professional & very knowledgeable. What also impressed me was how well they worked together and how much each seemed to enjoy what he was doing. I originally met with one person to discuss what I wanted done. Then on the day the job started, he came with a team of which one person would be in charge for this particular job. I was introduced to each person with a handshake which I appreciated. If I had any changes or minor complaint, it was addressed and corrected with no problem. I have used Monk's many times during the last several months for various jobs, each time with a different team...all nice, all work well together, all completing what I asked. The overall manager of these different teams has always been totally accessible with prompt responses. As for pricing, I don't have much to base it on since I have mostly used friends or family members. Most prices seem to be fair, some seem a little high.

This is the first major refit of the kitchen in condo which is twenty years old, we've been in it for four years. Monk's was a great partner in this project which required us to engage our interior designer. Monk's provided suggestions along with reassurance and a reasonable estimate and time-table. The staff worked when they said they would and accommodated our schedule without a problem. They installed the counter-tops and refitted our sink plumbing when it developed a problem not related to their work. The cabinets and new hardware are truly remarkable. Monk's smoothed out all the rough edges, took great pains to limit dust in our condo, and took our concerns seriously throughout the entire project. They were on-time, on-budget, and spot-on.

This was the first major work we've had done on our condo since moving in. Monk's provided a detailed estimate, acknowledged their sensitivity for taking care of our condo (such as laying down drop cloths, using two workers to move long items so as not to damage our walls) and provided an acceptable estimate and time-table. The staff onsite was very focused, knowledgeable, and committed to the work. They responded to our questions and always took our concerns to heart. They installed the flooring and quarter-round molding and the master bedroom is an entirely new space. They cleaned up after themselves and left only a tiny mess of spilled soda on the window sill.

Two rooms posed a couple difficult issues involving differing levels on 2 floors which the carpentry team resolved excellently. We were quite pleased. A typical 'handyman' for the work might have charged $100 less, possibly not, but the Monks team came in a and did an outstanding job and did it in a single day with full cleanup. We were quite impressed with the level of professionalism for which a possible few bucks more was an insignificant consideration. The key concern was to have the job look great and it did.

I think they did a very good job. They showed up when they were going to show up and they did the job I expected. We actually had them do more than what I originally contracted them for. I thought their pricing was fair, I had another estimate and they were in the same ballpark. They were very good, they were there everyday and did the job. The gentleman that led the group was excellent.

They were very good actually. They did an okay work. The customer service aspect was good, but the work product at the end is just okay. They did a good job, but it just was not great, as I would like. They were not expensive. They were very nice. They were very responsive. They used the material that we had and I did not realize until the end product was finished that the material that we had was somewhat down, so that the window frame instead of being completely even has kind of bruised looks on it. I think if at that time I would have paid attention I might have had a different material to use and paid more.

Although we didn't use them, it wasn't because of price as they were same price as another company. But they were very, VERY honorable and truthful about when they could realistically start the job, yet I had a more restrictive, demanding time frame. If it weren't for that minor time line, I'd have used them. The reason the N/A is checked for "Quality" is because we never used them. .

George came to estimate the price , timing, and intro the crew. They were so understanding when the remodel was delayed and we had to shift their crew/time to the following week...very tight during Holiday season, I am sure. Mr. Day came what was supposed to be the first of two days and I met Daniel, the foreman, and Williams, his 2nd in command. After giving color choices and cutting out a piece of pre-existing wall, they went right to work..by 9:30. By the time I came home from work, it was 90% completed...and it had started snowing, with a forecast to snow badly the next day. Since they started on a Thursday, this would mean they would leave gear up for weekend if roads impassable. Daniel asked me if it would be okay if they just stayed as long as it took to complete the job. ...which they did. I was so pleased. They left the place cleaned up and neat, something I cannot say for some providers I had in past. It was seamless. George followed up, and as soon as the Holiday whirlwind settles, I will call them again.

Monks did a fantastic job with our kitchen. We were so impressed with their professional outlook, ability to problem solve, and excellent service. We were so thrilled with both the look and the quality of our new kitchen. The contractors were all around great people to work with. If we ever had a question or concern, they had someone to ease our minds. They worked hand in hand with us designing our cabinets and granite counter-tops. We were especially pleased with the new lighting and fixtures they installed as well as their guidance throughout the entire process. They worked at an incredible pace to make sure our kitchen was done before Thanksgiving, and sure enough they got it done on time, and under budget. They made sure that we were getting exactly what we wanted. I couldn't be happier! Now that our kitchen is perfect, it's onto the next project!

We were extremely pleased with the quality of the work performed by Monk's and the level of professionalism throughout the project. From day 1 Monk's was prompt with appointments and estimates. The job began as soon as permits were granted...no long wait times. Greg, our project manager, was always in contact with me--letting me know who would be arriving to work that day and what time. They worked quickly and efficiently and finished our project in a very timely fashion-- working hard to meet our family's goal for project completion. Any questions or concerns I had throughout the project were addressed promptly and professionally. All of the Monk's workers we dealt with-- from painters to carpenters to dry wallers-- were not only very skilled but they were all also patient and kind to our houseful of young children who were very curious about the proceedings! Workers cleaned up after themselves and were careful not create any unnecessary mess on the way in! Our basement bedroom is beautiful and we couldn't be happier with all aspects of Monk's work.

Removed aluminum cladding around my garage doors and painted woodwork in preparation for new garage doors. Very pleased with their work - although it was scheduled in November they couldn't do the work because of the weather. I really appreciated that they came and did the work this month (December) as soon as there was a brief couple of days of high enough temperatures. I will use them again for my replacement front door. Trevor monk is very helpful.

Even though the price was a bit high, the final product was great. I would highly recommend Monks if you want quality work fast!

I contacted Monk's for an estimate to replace the weather-stripping around my front door, and to fix a "nail-pop" in my kitchen ceiling. The estimator arrived on time and had also called ahead to confirm the time & date of the initial visit. In addition to fixing the "nail-pop" in the ceiling, he also suggested repairing some other cracks in the ceiling, and gave me the quote which also included repainting the entire ceiling. On the day of the job, the estimator arrived on time with his foreman and crew. They replaced the door stripping, and completed the work on the ceiling. At the end of the day, the foreman returned to check in with his workman, and I notified him it looked like the paint was peeling in a few spots where the spackle had not completely dried. He apologized for the inconvenience, and said he would return the next day to fix the problem. They arrived on time the next day, and corrected the areas to my satisfaction. (They even were able to use the ceiling paint that I had on-hand from earlier in the year, so the paint material was not included in my estimate.) This was my first time using this company for handyman work and I found them to be very professional and would use them again in the future. They were very pleasant to work with, and did a great job on the repair and cleaning up once the work was done.

Overall good experience. However, some things were not included in the price that should've been. It was the estimator's fault and initially wanted me to pay the difference. I insisted that since I showed him the things I wanted done and he had left it out of the price (I couldn't tell he had left it off by the estimate), it was his fault. I would've gotten other estimates if I realized it was going to be +30% higher than his original estimate. He finally agreed and did the work for the original estimate.

Monks painted the exterior of our house which included a large amount of trim work (columns, wooden fence, breezeway, etc.). They also did carpentry work on the exterior where there was rotting wood. Overall they did a quality job and were very responsive to emails and requests to retouch a few areas. Ronald was the foreman of the job, and he was excellent. He was very professional and responsive to all requests.

Our deck maintenance was performed in late August. We called Monk's for an estimate and George Day responded quickly. He was very thorough in the inspection of our deck as compared to other estimators we had called. George was very professional and explained what was needed and the services required. He answered all of our questions fully. Even his written estimate was very detailed. Although the price quoted was not the cheapest estimate we received (difference of couple hundred of dollars), my husband and I felt comfortable and confident using Monks. The work on the deck took about a week (weather permitting). Two teams came within the week-one for carpentry and the other for powerwash/painting. It was a pleasure working with Alex, Diego, and their teams. They were all professional, did excellent work-can't tell which boards were new, new knobs were a little different, but very close to the original ones, solid staining was clean and even. Diego even came on a Saturday to check the paint and did some touch-ups as it had rained a little bit the previous day. Both crews cleaned up at the end of the day. We also appreciated the fact that they left us some leftover stain. The price of the job remained the same as the estimate. George returned to inspect the deck. Although George was not present during the job, he was easily reached by phone. Any concerns/questions we had were addressed promptly. Monks was also very flexible to work with. They will work with you to get the job done. Our basement window was replaced on November 5, 2013. The job could have been done earlier, but there was an error in ordering the window. We did appreciate the honesty. It does take awhile for the windows to come in. We were happy to get it fixed before the weather got colder. Esteban came a day or two later than expected to do the window replacement. He had timed it on a day when it was warm enough to allow the concrete to dry properly. We did not mind this because we wanted the job to be done right the first time. However, I wish we had been notified earlier of the change in schedule; I called George just to confirm. Like the other crews, Esteban was friendly, polite, and professional. The job done was very neat and clean. We are very happy with the work Monks has done and we would use them for future projects.

I scheduled an appointment with George to come by and give an estimate. He came by on time and gave an estimate for the work to be done. He was quite friendly. We set a time for the work to be done. On the day of the job, George came by with Cesar. He explained the job to Cesar, and then left. About 3 hours later, Cesar let me know he was finished. The interior door looked great, but the door leading to the garage did not. On the hinge side, there was about a 1/2 inch indent where the old door's frame was. Cesar explained that the door was not quite the right size, and that's why we had this. I was quite disappointed - though I had bought the door myself, both George and another contractor had told me what size door to buy. George was kind enough to follow up with both a phone call and an email, and I explained the situation. He offered to come back and fix it, and I accepted. He showed up the day we scheduled with a different contractor, and once again left. This contractor (didn't get his name) patched up the door, and it looked great. This was done without charge. I really appreciated the follow up from George and his willingness to get it done right. It was a bit of an inconvenience, to have them come by twice, but he certainly didn't have to offer to fix it. I give a B simply because it wasn't handled the first time, but as soon as George found that it wasn't perfect, he was more than willing to make it right. I would recommend using Monk's in the future, and I will most likely do so myself.

Every detail of Monk's painting service was excellent, from estimate to completion. They were neat, polite, and started and finished on time. They paid attention to detail. Everything looks great.

They gave us a quote last week. I thought that they saw the job and seem to understand what I wanted done.The price was good and it was around $1800 for doing molding floor for several rooms of one whole level. We do not really have much to talk for they have not done the work yet. For punctuality, the guy was right to the minute and that was excellent. They reminded us of things that made to be done and it is pretty good. I will use them again if said they can do or how they do this condo.

Their price seems a little high but I didn’t really have enough knowledge if it was or not. My friends used them and they said their prices are great and they did a great job which is why I called them. He was on time and prompt. He was thorough and very nice.

Went well. Started on Monday with crew of three, removed wallpaper and spackled all rooms and sanded walls. Primed kitchen and bath. Two coats on all walls. Some days had 4 men. Finished on Friday, left very clean. Good job.

Monks were prompt and completed the job in the time frame they stated. They kept their work area clean and neat and left our home the way they found it. They have done both interior work and exterior work for us. We had a bathroom, living room, stairwell walls and touch up throughout the interior of the house done by Monks. The interior work was great. No problems with paint, and nice paint lines where the wall meets the ceiling. Different story on the exterior. They get a C because I had to call them back before the year guarantee was up- the exterior paint on my decks began to peel and one very large area of paint completely peeled off on the street facing side of our home. They also rehung one of my street facing shutters on the second floor upside down. In the meantime our original contact at Monks held a different position and therefore we had to deal with someone else. Not a big deal but I like consistency when it comes to company contacts. They did honor their guarantee and came back and repainted the areas that were peeling in the spring of 2013 (a year later). I was told the reason for the peeling was because they probably missed sanding those areas and so the paint didn't have a good surface to stick to. It is fall of 2013 while I write this review and our back deck exterior looks like it really should have been stripped completely and painted. It just doesn't look like as good as I think it should. I think a good paint job starts with a good prep job. The C for quality represents their exterior work but I'd give them an A for the interior jobs they did for us.