R&S Landscaping

Very reliable and thorough. Did an excellent job. Very pleased

Awesome job. The quote came in a lot more expensive than a competitor but "you get what you pay for" here. High end job! Complete crabgrass mess on front lawn was removed, artistic shaping of front shrubs completed, and seed/fertilizer mixture began to grow in less than a week. All neighbors were amazed and enjoyed the daily change from brown to....green! Doug and Jess showed up on time, worked hard, and were a pleasure to have on the property all day. They were knowledgeable about the plants and willing to explain how to water the new lawn. They weeded and mulched the yard as requested, a huge job. Whole experience was excellent. Would highly recommend.

Extremely please with R & S. This is a top notch professional organization with a neighborly feel. The people at R & S are professional yet they treat you like a good neighbor. Very attentive with prompt service. Highly recommended.

R&S designed the gardens, pathways, stone-facing and stairs for our house in Glen Rock. They also did our on-going garden maintenance. The work was beautiful and professionally done. People walking or driving by the house often stopped to say that our garden was easily one of the most beautiful in town.

I have used R and S landscaping for many years due to the professional and personal care given! They are always attentive and responsive to my requests and concerns. I use them for my irrigation and lighting systems as well! They are a full-service landscaping company with the personal touch.

They are A Plus across the board. They are very professional and I would highly recommend them.

Great design. Very attentive to what was asked for. Timely job. No complaints. Would highly recommend.

R&S was great! They showed up early and did a great job. Would hire again!

Came and winterized the sprinkler. Everything was fine.

The design was nice and very detailed.

Extremely satisfied with the work provided.

It took several weeks before the company was able to send someone out and then took a long time for a draft plant to be submitted which then was way off scale for the area. The plan had to be redrwan and by then we were

Julie, one of their landscaping professionals, initially came out and did a walk around with me. She was very knowledgeable, and gave me a quote of $45 a week for lawn maintenance. Although it was $10 more than my previous landscaper, I was willing to accept the price since they seemed very professional. I was looking for a landscaping company that paid attention to detail, and it seemed this was one of them. When I received the contract, the price for weekly maintenance was listed as $50 a week. I contacted her via email, and she said she was unable to honor the price she quoted because the "system" would not allow it. Although this left a bad taste in my mouth, I still decided to go with R&S, hoping their landscaping work was worth it. The first week they came out, I was introduced to a foreman, who explained the work they will be doing from week to week. The foreman stated he would be on the job from this point forward so that he can become familiar with the property. I remember thinking this was great, since most companies don't care, and just cut the lawn and move on. So the first month, the landscaping crew did a great job. However, about a month in, I noticed a new crew was coming, and I never saw the foreman again. The new crew told me the foreman I originally had was fired. Regardless, I figured the new crew would do just as good a job, but boy was I wrong. Over the course of the summer, I would see patches of my lawn torn up, and not small patches. One of those patches that was completely ripped up was approximately 3 feet by 3 feet in size. I emailed Julie about the lawn, and she informed me that she would address the issue. However, only two weeks later, the same crew did it again. Then in July of 2017, R&S came to prune the shrubs around the property. I had this beautiful Hemlock on my property that was a staple of the landscape for over 25 years (see picture attached, before and after). The shrub pruners that R&S sent stated they were only going to “trim” the shrubs. I walked around the property with them as they informed me what they were going to do. So I left for work, trusting they would follow through with what they said. However, when I returned, I saw that my Hemlock was completely cut 1/3 of the way up, like a lollipop. I don’t know what gave them the idea to do this, but my Hemlock will never grow back. The owner of the company, Bob, came out and apologized, but was reluctant to even discount the pruning, as if their mistake should still be billed accordingly. Now in November and December 2017, R&S stated they would be coming every other week for leaf removal and clean up. At the end of October, some leaves were already falling and I observed one of the workers blowing the leaves into a corner of a flowerbed at the rear of my property, rather than picking them up. When I confronted him about this, he stated the company told them to do so, since leaf cleaning doesn’t start until November. As he could see, I wasn’t happy. He then apologized and blew them back onto the lawn and picked them up. Once November and December came, R&S NEVER came every two weeks to pick up leaves. Many times it was at least 3-4 weeks, and my property was the only one on the block covered with leaves for the holidays, and eventually covered in snow as well. R&S also adds in a leaf removal fee, along with their weekly maintenance, which they DO NOT do in November and December. My grass has wilted for the winter, longer than it was during the summer. I am still being charged a “late fee” for a bill that was never sent with the proper readjustments that I was told. R&S Landscaping’s automated billing system continues to bill me a $3.80 late fee incorrectly. Anyone who wants to hire a landscaping company that does not keep their word, overcharges, and destroys your lawn and shrubs; this is the company for you. Otherwise I strongly recommend you stay away!

Very well done

They were professional, and cleaned up everything when they were finished.

At first they did an excellent job.... as the season progressed, the employees who cut the grass changed, and they did not use as much TLC. They tore up my grass is spots with the tires of the large lawn mower they use. And they dont bag the grass, unless you pay extra. To their credit, I complained about torn up spots, and they came to seed it and credited my account for one cut. Also, they pruned one of my hemlocks half way up so that it looks like a lollipop when the shrub was fine all the way to the ground and not in need of such a drastic change.

Took too long. Person did not seem to know how to do it.

no complaints

Great! The guys worked hard and the work was performed in a professional manner. I definitely got my money's worth!

They did a nice job.

Badly. They added new steps and walkway to the front door for an additional 15,000--not something I asked for. There are many computer programs where, using a picture of your house, you can design a landscape and see what it will look like. This didn't give me any idea of what the landscape would look like. They are still selling this "service" through Angie's List.

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The representative was professional, responsive to questions and requests. The design plan was well documented and explained in detail.

EXCELLENT on time to spec and within budget. Exceeded my expectations.