Door to Door Storage

Storage, Moving Companies, Hauling

About us

Door to Door Storage was founded in 1996, and was the first portable moving and storage company in the market. The idea for portable storage containers was developed as an alternative to the hassle of renting an unreliable truck, and moving precious personal belongings into a rented storage facility. The risk of crime, fire and harsh weather conditions in these facilities makes them unappealing to people looking for storage. In over twelve years of business, Door to Door Storage facilities have never had a break in or fire, allowing customers to be certain that their belongings are safe and secure. Traditional storage centers have break-in rates as high as 33% annually. Door to Door Storage has higher standards for the safety of their containers. Along with having the lowest incident rates in the country, Door to Door Storage is a recent addition to the Better Business Bureau's Accredited Business list.

Business highlights

29 years of trusted experience

Services we offer

Our process… Step 1: We deliver containers to your door. Step 2: You pack, load, and lock the containers. Step 3: We pick up your containers and store, or deliver them to your new residence. The Door to Door storage containers are 5 feet wide, 7 feet tall and 8 feet deep, and can hold a room to a room-and-a-half of furniture, or 40-50 medium-sized boxes. The breathable, wooden containers protect against mildew, condensation and mold.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
5.0
Showing 1-6 of 6 reviews

Camille S.
08/2011
5.0
moving companies, storage units
  + 0 more
I was very happy with the service Door to Door offered, and it suited my needs perfectly. I picked door to door because I didn't want my items to be moved from truck to truck cross-country, so I liked that everything was secure in a pod that I locked myself. I didn't have a permanent address to deliver to, so I needed a flexible month-to-month storage solution. Also, the price was reasonable and I didn't have to deal with any uncertainty of my movers having to weight all my items before they could give me a final price. I was particularly happy with their responsiveness. When I signed up for the service, I had a particular contact person that I could talk to or email with all my requests (changing schedule, packing supplies, permits). All the customer service reps I spoke to very knowledgeable, and I never got passed around from rep to rep. Pod delivery and pick-up is pretty seamless. The driver calls 30 minutes before delivery, to make sure you are around. The two drivers I worked with were prompt, worked quickly, and courteous. Another plus is that you don't have to be physically present for pick-up. One caveat: Make sure you take into account the additional costs you'll have to pay for, especially if you are parking the pod on an urban street. These may include: city parking permits, barricade rental, and movers/hour.
Description of Work: Door to door delivered 1 moving pod at my address in Philadelphia, picked up several days later, transported the pod to Seattle, kept in storage for 3 months, and delivered to new address in Seattle. They also provided supplies that I bought from them inside my delivered pod.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Maria W.
06/2011
5.0
hauling services, storage units
  + 0 more
It turned out great. Everything was fine and there was no damage or anything.
Description of Work: We used Door to Door Storage for hauling and storage services. They picked up our things at one house, stored it till we could get it and dropped it off at the other house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sidney K.
05/2011
1.0
storage units
  + -1 more
see above
Description of Work: Company did not even respond to my request for information.

Rating CategoryRating out of 5
responsiveness
1.0


LeRoy B.
12/2010
5.0
moving companies, storage units
  + 0 more
Most of our stuff was in boxes that we fit in the unit. We did not have any problems with the moving or storage.
Description of Work: We were in the process of moving and they gave us some units to put our stuff in to store and then they moved it for us when we moved into our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANET R.
08/2009
5.0
moving companies, storage units
  + 0 more
They were a wonderful company to deal with. I had seen the packing boxes in the street. I called them and it was fantastic to work with them. Their service is very personal. I spoke to two of the people and they were very personal. They answered all my questions very clearly. On a couple of occasions I called them and changed the date. They had no problem with that. They knew the business well. It was seamless. They have a fantastic concept of moving. I had a very big house so I got the storage pods ahead of time and packed a lot of things. Then they came and took the pods away. They brought the pods back when I was ready for them. They charged me a $1 per day to store the pods. That was very good because they picked up the boxes and delivered them back. They provided excellent customer service. I had recommended them to another person and they were thrilled.
Description of Work: Door to Door Storage is a storage company. I used their services while moving my house last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2004
4.0
moving companies, storage units
  + 0 more
TERRIFIC PRICE FOR STORAGE. THEY DO THE HARD WORK, WE JUST PACK IT UP.
Description of Work: DELIVERED LARGE STORAGE CONTAINER, CAME A DAY LATER TO PICK UP AND TAKE TO STORAGE WHERE THEY HOLD UNTIL YOU CALL FOR IT'S RETURN TO YOUR NEW ADDRESS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    512 Sharptown Road, Bridgeport, NJ 08014

    http://www.doortodoor.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    6:00 AM - 5:00 PM
    Tuesday:
    6:00 AM - 5:00 PM
    Wednesday:
    6:00 AM - 5:00 PM
    Thursday:
    6:00 AM - 5:00 PM
    Friday:
    6:00 AM - 5:00 PM
    Saturday:
    6:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Storage,
    Moving Companies,
    Hauling

    FAQ

    Door to Door Storage is currently rated 4.7 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 6:00 AM - 5:00 PM

    Tuesday: 6:00 AM - 5:00 PM

    Wednesday: 6:00 AM - 5:00 PM

    Thursday: 6:00 AM - 5:00 PM

    Friday: 6:00 AM - 5:00 PM

    Saturday: 6:00 AM - 5:00 PM

    Door to Door Storage accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Door to Door Storage offers free project estimates.
    No, Door to Door Storage does not offer eco-friendly accreditations.
    No, Door to Door Storage does not offer a senior discount.
    No, Door to Door Storage does not offer emergency services.
    Yes, Door to Door Storage offers warranties.
    Door to Door Storage offers the following services: Our process… Step 1: We deliver containers to your door. Step 2: You pack, load, and lock the containers. Step 3: We pick up your containers and store, or deliver them to your new residence. The Door to Door storage containers are 5 feet wide, 7 feet tall and 8 feet deep, and can hold a room to a room-and-a-half of furniture, or 40-50 medium-sized boxes. The breathable, wooden containers protect against mildew, condensation and mold.

    Contact information

    512 Sharptown Road, Bridgeport, NJ 08014

    http://www.doortodoor.com

    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    6:00 AM - 5:00 PM
    Tuesday:
    6:00 AM - 5:00 PM
    Wednesday:
    6:00 AM - 5:00 PM
    Thursday:
    6:00 AM - 5:00 PM
    Friday:
    6:00 AM - 5:00 PM
    Saturday:
    6:00 AM - 5:00 PM