Description of Work: They cleaned our house. Our biggest complaints were their lack of punctuality and variety of people showing up to clean.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0
$125
Brenda S.
06/2014
5.0
house cleaning
+ -1 more
unknown
Description of Work: The company provides weekly housekeeping services for us and we continue to be very pleased with the quality and professionalism of the services. |The price is not cheap, but when I was paying a lower price I didn't get the thoroughness I wanted. I have recommended this company to friends.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Manoj S.
06/2009
5.0
house cleaning
+ -1 more
We found them to be very professional and thorough. Mari was our point of contact and she was great to work with. She coordinated appointments, came up with the original estimate, and supervised the cleaning visit. Her estimate was accurate and the staff members did an excellent job cleaning our home. Although they were somewhat expensive, we felt we got our money's worth. We were very pleased and have engaged them to come back on a monthly basis to clean our home.
Description of Work: After contacting them, they sent one of their supervisors to view our home and provide us with an estimate. We then scheduled a follow up visit with three of their staff members who cleaned our entire home, including our finished basement.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Diane B.
11/2008
5.0
house cleaning
+ -1 more
I thought that they were very professional and thorough. When I called they answered the phone and I scheduled a time for them to come out and they were on time. The manager came the first time to get everything set up and I thought it terrific.
Description of Work: I had them do a deep clean and I will hire them on a regular basis.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Lee M.
10/2008
5.0
house cleaning
+ -1 more
I have a big house and 2 or 3 women come every other week for $100/bi weekly. They do a fine job and will provide extra elbow grease to any spot you point out. Barbara has been able to work with me on adjusting schedules and needs.
Description of Work: They clean 3 1/2 bathrooms, kitchen, living room and dining room. 5 bedrooms, staircases, wooden floors. Change beds, currently in 1 bedroom, but will do other rooms as needed. (No one is in them regularly anymore). Vacuum living room furniture when requested. I have to ask them to remember my tile vestibule, but they do it.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
WANDA A.
10/2008
5.0
house cleaning
+ -1 more
They were very good. They came in and, by the time I got home, they were done. They did the kitchen and living room, a lot of dusting, vacuuming, etc. I feel the price was decent for the work. They were able to get in and out quickly and the cleaning lasted for the holidays, since I did not have time to do it. They called me right back and were here when they said they would be. I would use them again in the future and would recommend them to others.
Description of Work: They came for a one-time cleaning, since we were having house guests for the holidays.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Joseph A.
07/2008
3.0
house cleaning
+ -1 more
We hired Barbara's Homecare for a "move-in" cleaning because we wanted to be able to unpack our things into clean cabinets and closets etc. We did a walk through estimate for cleaning of windows, cabinets (inside and out), bathrooms and appliances. There was no furniture in the house since we had not moved in yet. They did respond very quickly given that I called them 5 or 6 days prior to when I needed them. They were also on target with their estimate in terms of what they charged me. However, I will say that the quality of service was not there. Specifically, the kitchen cabinets and drawers still had a quite a lot of debris from the previous owners and a few of the upstairs windows simply were not cleaned. My perception of the service was that the house was going to be very thoroughly cleaned, especially since there was no furniture or carpet. It seemed more like the the items we requested to be cleaned were given a quick "once over".
Description of Work: "Move-in" cleaning of kitchen cabinets and drawers, bathrooms, appliance and windows. Services were performed in March of 2008
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$250
Response from Barbara's Homecare Inc
THIS JOB WAS DONE IN MARCH, FOUR MONTHS BEFORE THIS REPORT WAS FILED. WE WERE ABLE TO DO THIS JOB ON EXTREMELY SHORT NOTICE. WHEN WE FOLLOWED UP WITH THEM AFTERWORDS, THEY WERE SATISFIED. WE WERE NEVER TOLD THAT ANYTHING WAS NOT SATISFACTORY OR GIVEN THE OPPORTUNITY TO CORRECT IT, WHICH WE CERTAINLY WOULD HAVE DONE. IT IS EXCEEDINGLY UNFAIR TO FILE A NEGATIVE REPORT WITHOUT GIVING US THE OPPORTUNITY TO RESPOND TO THEIR COMPLAINTS AND TRY TO RESOLVE THEM. SINCE WE DID DO A FOLLOW UP CALL TO MAKE SURE THAT THEY WERE HAPPY AND THEY DID NOT EXPRESS ANY DISSATISFACTION TO US SO THAT WE COULD ADDRESS IT, I FEEL THAT THIS REPORT SHOULD BE WITHDRAWN.
Ximena R.
10/2007
5.0
house cleaning
+ -1 more
On time and left the house clean.
Description of Work: Housecleaning for post renovation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
MONICA W.
09/2006
5.0
house cleaning
+ -1 more
We love Barbara! Her team is thorough, responsible, and just wonderful. We recommend them highly.
Description of Work: Barbara's girls clean our house every other week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
MICHAEL R.
01/2006
5.0
house cleaning
+ -1 more
I AM THRILLED AT THE WORK THIS COMPANY DOES. THEY COME DO THE CLEANING AND THEN THEY LEAVE. I EVEN GOT TO CHOOSE THE PERSON THAT COMES TO DO MY CLEANING WHICH I REALLY LIKE.
Description of Work: THEY DUSTED AND VACUUMED MY SMALL HOME.
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*Contact business to see additional licenses.
Service Categories
House Cleaning,
Animal & House Sitting
FAQ
Barbara's Homecare Inc is currently rated 4.5 overall out of 5.
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 8:30 AM - 12:00 PM
Barbara's Homecare Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Barbara's Homecare Inc does not offer a senior discount.
No, Barbara's Homecare Inc does not offer emergency services.
No, Barbara's Homecare Inc does not offer warranties.
Barbara's Homecare Inc offers the following services: Home & office cleaning, post construction cleaning, real estate cleaning, house & pet sitting, window cleaning