Committed to Professionalism. This phrase encapsulates the core philosophy of our company, PIC Home Pros. Founded on principles of compassion and dedication, we strive to deliver top-notch workmanship and ensure a positive customer experience. At PIC, we offer dependable home services driven by a relentless pursuit of customer satisfaction. Our goal is to not only meet but exceed our customers' expectations, leaving them delighted with the results and eager to return to us for future projects. We take pride in providing quality products and affordable bathroom remodeling services to our valued clients.
With a team boasting over 50 years of combined experience, we bring a wealth of knowledge and expertise to every project we undertake. Trust PIC to deliver excellence in every aspect of your home improvement needs.
I have to thank PIC Home Pros for a truly professional quality job on the installation of my new Storm-master roof. I was pleased and grateful that our project manager made extra efforts to accommodate our schedule, and that he communicated with us throughout the project. I must say, I was especially impressed by our job foreman, whose knowledge of the roofing process was evident from start to finish. He directed his team with great skill, and they worked harmoniously, politely, and carefully. There was no loud yelling, no arguing, and no blasting boom boxes, and each night they left the job-site clean and tidy. Truly, before the project got underway, I was very concerned about possible damage to the custom-made rain gutters, the floor-to-ceiling screens on the porch, and the gardens that surround the house. But the Home Pros crew went to great pains to keep from damaging anything. Of course, the roof looks great, from the peaks and valleys to the skylights and the chimney flashing, it made my house look new again. And best of all, there are no leaks! This was a job done right!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Al R.
08/2015
5.0
Did a great job . clean up was great done in a day . take pride in their work and it shows !
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joseph N.
05/2015
3.0
Customer service care was really bad, essentially the sales man. We feel like he said whatever good before the sale, and did opposite after the sale. For example, we asked him to come to give us an estimates to finish our basement after the first sales. He was not answered our request, and never answer our calls. Also, we requested the mold, and waterproof certification after their finished their works, they required us to pay in full, but after paying them in full, they aren't giving us any certifications as requested.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
1.5
Yes, I recommend this pro
Richard D.
05/2015
4.5
Decided to go with a metal roof. This company was a pleasure to do business with.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Joseph K.
04/2015
5.0
I hired PIC to install a drain system in my garage and the craftsmanship was great. They would not accept final payment until I was completely satisfied with the job. They actually came back out to do some rework at no additional cost just to ensure I was completely satisfied prior to closing out the job. I would recommend PIC Home Pros.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara C.
04/2015
4.5
I was very please with the response and the work. The only reason I gave a 4 1/2 rating is that due to snow on the ground the final steps to direct any pumped water away from the house could not be finalized. They are due to come back when the snow is gone to complete the job. I a also waiting on paperwork/guarantee
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Greg G.
01/2015
5.0
Overall, our experience with PIC was great! PIC waterproofed and finished our basement. The project did take a few weeks longer than expected, but the quality of the work was worth the wait. Anthony and his team were prompt when responding to our questions. We will strongly consider PIC for future home projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$33,000
william s.
01/2015
5.0
very good company to do business with. All around good experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$510,000
Vinny C.
01/2015
5.0
We hired PIC Home Pros to waterproof our basement and remove the mold issues. The installation went perfect. They were professional and polite the entire time. The job took 5 days to complete because of the mold, but we are very happy with the final result. We would highly recommend PIC Home Pros for any waterproofing or mold removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$11,000
Daniel J. C.
11/2014
5.0
Shawn and his crew did an excellent and professional job replacing the roof. All questions and concerns were answered promptly. They took all the stress out of replacing the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$7,200
Kurt M.
09/2014
5.0
They kept me informed at all times. Arrived on time and completed it in the time allotted. Very pleasant to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
cynthya B.
09/2014
5.0
The company did a great job. They were all very nice and friendly. They were quick and they all seem to be very professional. Love my new roof. I definitely would recommend this company. The materials that they used were very high quality. My roof looks nice.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
$5,500
Paul D.
09/2014
5.0
I ended up repairing cracks and putting in an new french drain and sump system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,500
Terry A.
08/2014
3.0
What they sold me is not what the provided!!! They only wrapped the house rather than provide the quality of material they promised at meet to sell the job. They also back pedaled on the price the following day when they wrote the job up. I was very disappointed in the salesman, Joe McDonald who quoted one thing and delivered far less than expected. Anthony only showed up after the wrong wrap was in place. I paid far too much for the job considering what was delivered. The actual contractor, Dave who did the work did an incrediable job.
Rating Category
Rating out of 5
quality
5.0
value
1.0
responsiveness
2.0
Yes, I recommend this pro
$21,600
Jack P.
08/2014
5.0
Excellent service, would recommend them to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,450
Norm P.
08/2014
5.0
Anthony and his whole team were very professional. He was prompt with scheduling and the job was completed in 1 day, before the rains started the next day. Will consider them when I'm ready to side the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brian G.
07/2014
5.0
Everyone I dealt with was professional easy to deal with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sherry C.
07/2014
5.0
Very happy with the quality of work and how reliable the owner was with me. They were very knowledgeable and professional from start to finish. I highly recommend PIC Home Pros!