Nebraska Home Appliance

Appliance Repair, Appliance Repair - Small, Dryer Vent Cleaning

About us

Hometown Hero Appliance Repair (formerly Nebraska Home Appliance) is located in Omaha, Nebraska. Hometown Hero has been serving the Omaha Metro area since 1988. If you need appliance service now, we're on the way. If you've got questions about your appliances, call us to speak with a technician, our advice is completely free. Our services include Washer Repair, Dryer Repair, Refrigerator Repair, Range/Oven Repair, Dishwasher Repair, Microwave Repair Whether you have questions, need parts for a job you're doing yourself, or need emergency service our factory trained, courteous uniformed technicians will be there to help. You can also stop by our full-line parts store to get the parts for your do-it-yourself job. Call us today and put our 40 years of experience to work for you!

Business highlights

37 years of trusted experience
Se Habla Español
Family Owned & Operated

Services we offer

Refrigerator, dishwasher, washer, dryer, microwave, wine cooler, refrigeration, oven repair & dryer vent cleaning.

Services we don't offer

Coffee makers, blenders & food processors.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

CreditCard

Photos of past projects

Reviews

4.8417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 351-375 of 417 reviews

Hope E.
03/2023
1.0
small appliance repair
  + -1 more
Did not call me back.
Description of Work: Appliance repair
Rating CategoryRating out of 5

Basil D.
10/2022
5.0
appliance repair
  + -1 more
Very pleased with the service.
Description of Work: Ice maker replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Momoro O.
04/2021
5.0
appliance repair
  + -1 more
Darrin was awesome!
Description of Work: Repair Samsung dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227

Dan L.
12/2020
5.0
appliance repair
  + -1 more
Fast and efficient
Description of Work: Freezer water plugged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

LISA H.
12/2020
5.0
appliance repair
  + -1 more
New ice maker installed
Description of Work: Jake did his assessment and was done in under 10 minutes!!! Super friendly and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom and Carol B.
12/2020
4.0
appliance repair
  + -1 more
Very good in repairing dryer
Description of Work: Electric dryer repair

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$307

Diane P.
08/2020
5.0
appliance repair
  + -1 more
Very good, knowledgeable as well.
Description of Work: Fix dryer on a stacked washer dryer combination.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Sharon J.
06/2020
5.0
appliance repair
  + -1 more
Washer machine
Description of Work: Everything went perfect. Jake was fast and explain everything and accurate.Great customer service A+. I work on retail and I now what it take. I wish everyone could do that for a change. Thanks Jake.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

David P.
05/2020
5.0
appliance repair
  + -1 more
Refrigerator Repair
Description of Work: When our refrigerator began to not be able to hold temperature we called Nebraska Home Appliance based on recommendations from our neighbors. They were excellent in setting up an appointment that fit my schedule and keeping me informed about the status. They sent Travis who quickly diagnosed what the problem was and then went ahead and replaced the compressor that had failed. This was a fairly complex repair which he was able to complete in a timely manner. It was very apparent that he was very knowledgeable and experienced. I was very impressed and will be calling Nebraska Home Appliance the next time that I have a problem with one of my appliances.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john M.
05/2020
5.0
appliance repair
  + -1 more
great. Kevin did an excellent job
Description of Work: Replaced dryer cord and terminal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Peg N.
05/2020
5.0
appliance repair
  + -1 more
Quickly, smoothly, respectfully.
Description of Work: Replace compressor in refrigerator.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori R.
10/2019
5.0
appliance repair
  + -1 more
Fast and friendly service.
Description of Work: Power buttons in dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
01/2019
5.0
appliance repair
  + -1 more
Excellent!
Description of Work: Refrigerator didn't cool!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Misty S.
10/2018
5.0
appliance repair
  + -1 more
Very well quick and professional
Description of Work: Appliance repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry W.
08/2018
5.0
appliance repair
  + -1 more
good service
Description of Work: oven self cleaning latch broken

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jenny A.
05/2018
5.0
appliance repair
  + -1 more
Perfect! Fast and polite!
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emil T.
01/2018
5.0
appliance repair
  + -1 more
As expected
Description of Work: Replace cooling guts in the sub zero refrigerator

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Tim B.
06/2017
5.0
appliance repair
  + -1 more
Went very well.
Description of Work: It turned out the fridge needed a part that was factory back ordered. The company refunded the amount I paid for the part. I ended up buying a new fridge but these guys we top notch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nebraska Home Appliance
Thank you for the review, and thanks for understanding the parts availability issue. Hope you love your new fridge!

Jon B.
04/2017
5.0
appliance repair, small appliance repair
  + 0 more
Very Well.
Description of Work: Ice machine was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Tom V.
01/2017
5.0
appliance repair
  + -1 more
It went well.
Description of Work: Appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Logan D.
11/2016
5.0
appliance repair
  + -1 more
Technician was very helpful.
Description of Work: Washer wasn't working right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kathleen C.
11/2016
5.0
appliance repair
  + -1 more
Was excellent.
Description of Work: Vince Dussetschleger, and his apprentice Darrin, did an excellent job! They were professional, courteous, punctual and did the job quickly and correctly in repairing a drain problem with my Whirlpool refrigerator. I would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

SUZANNE R.
08/2006
5.0
appliance repair
  + -1 more
I was very happy that they came out so quick to fix my washer. They were very easy to get a hold of and made it out the next day. They even covered it under warranty and I didn't think they would beings it was my fault, a necklace had gotten caught around the agitator. They fixed it very quick and were out the door.
Description of Work: They fixed the agitator on my washing machine that was still under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nebraska Home Appliance
Thanks for taking the time to review. Isn't it frustrating when a machine eats your socks or necklaces? Please call us if ever there is something else we can do for you.

08/2006
5.0
appliance repair
  + -1 more
We have used them before and they came promptly so we knew who to call. The technician was able to fix it right on the spot in an hour and it's been working fine again ever since.
Description of Work: Nebraska came to repair our dishwasher as it wouldn't close properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Nebraska Home Appliance
Member, thank you for calling us and trusting us to do this repair for you. I'm glad we met your expectation. Please let us know if ever there is something else we can do for you.

08/2006
5.0
appliance repair
  + -1 more
They looked at my washing machine and said the part that told my machine to go to the next cycle had burned out, so they fixed it. They got it fixed without any problems. They were very respectful in my home. They showed up on time and did a quick job.
Description of Work: They repaired my washing machine because it would only go through the wash cycle. It wouldn t drain or go through the rinse cycle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nebraska Home Appliance
Member, thanks for taking the time to review us. I'm glad we got you up and running, and our technicians treated you well. Please remember us in the future if anything else breaks.

Contact information

830 S 75th St, Omaha, NE 68114

https://hometownhero.repair

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning

FAQ

Nebraska Home Appliance is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Nebraska Home Appliance accepts the following forms of payment: CreditCard
No, Nebraska Home Appliance does not offer free project estimates.
Yes, Nebraska Home Appliance offers eco-friendly accreditations.
Yes, Nebraska Home Appliance offers a 5% senior discount.
No, Nebraska Home Appliance does not offer emergency services.
Yes, Nebraska Home Appliance offers warranties.
Nebraska Home Appliance offers the following services: Refrigerator, dishwasher, washer, dryer, microwave, wine cooler, refrigeration, oven repair & dryer vent cleaning.
Coffee makers, blenders & food processors.

Contact information

830 S 75th St, Omaha, NE 68114

https://hometownhero.repair

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed