Founded 2003 • With Angi since July 2012
Tar Heel Basement Systems, founded in 2003, is a subsidiary of Groundworks, a family of companies that offers superior, proven solutions for your foundation repair, structural repair, crawl space encapsulation, dehumidification, and concrete leveling needs. Serving North Carolina High Country, Winston-Salem and parts of southwest Virginia, they currently maintain offices in Raleigh and Winston Salem. Tar Heel is a recognized accredited member of the Better Business Bureau and devotes its years of experience, industry knowledge and specialized training to help customers protect their homes or commercial buildings from water damage, concrete sinking, and foundation failure.
Awards and Badges
Angi Certified
2022 Super Service Award
Business Highlights
Wears MaskImages
Verified Reviews
Ratings Distribution
Rating Details
Price
Professionalism
Punctuality
Quality
Responsiveness
Read reviews by category
foundation repair (99)basement waterproofing (94)insulation (41)well & water pump repair (13)mudjacking (7)basement remodeling (5)water damage restoration (4)home warranty (1)chimney repair (1)mold removal (7)radon mitigation (5)air duct cleaning (4)
Showing 1-25 of 172 reviews
Jean-Marc L.
11/20/2022
JOSEPH A.
11/10/2022
TAR HEEL BASEMENT SYSTEMS JUST FINISH MY JOB I AM VERY PLEASED WITH EVERTHING PAUL H***** MEET WITH ME AND SURVEYED THE JOB AND GIVE A QUOTE WHICH I EXCEPTED BRIAN AND JOHN WERE THE MEN THAT PUT EVERTHING IN THEY WERE ON TIME ANSWERED ALL MY QUSTIONS I COULD NOT HAVE ASK FOR A BETTER MEN TO WORK WITH THEY CLEANED EVERTHING UP AND SHOWED ME EVERTHING THEY HAD DONE A JOB WELL DONE !!
Description of Work
ENCAPSULATION OF CRAW SPACE 16
Category
basement waterproofing
Cost
$16,000
Hire Again?
Yes
Raymond S.
07/28/2022
teresa S.
07/18/2022
Debi H.
06/23/2022
Orville, Gerry H & Stanley were punctual, professional & thorough. Orville did a great job of explaining each day what was done, showing me pics, & answering my questions. Would recommend these 3 for your project & recommend Jay for your consultation.
Description of Work
Encapsulation of crawl spacr
Category
insulation, basement waterproofing
Hire Again?
Yes
Angela A.
06/09/2022
Everything went very well that the three men that are redoing our basement have been very professional accurate and on time every day. They are finishing up the job now and we are very pleased with the work that has been done to our home we will definitely be using them again if we need anything done but at this point we feel confident That we will have no more issues. We thank you for your service and I will definitely be telling people how good of a company this is
Description of Work
We had our whole basement done in waterproofing! Pumps a ditch was applied’ also a new basement door made out of the Materials that have the stuff in it too keep it from molding and bugs out.
Category
basement waterproofing, wells
Hire Again?
Yes
Tiffany W.
05/26/2022
It went pretty smooth. J.R. and David P. Were prompt and keep me up to date on progress. They were a pleasure to work with. Also, Jeff Traub was very patient with us during the quote process and was very honest and great to work with.
Description of Work
7 Intellijacks installed to fix support beams and floor joist sagging and cracks
Category
insulation, foundation repair
Cost
$7,000
Hire Again?
Yes
Sunny F.
02/11/2022
Jay Yount came to inspect the storage room. Jay was very professional, knowledgeable and friendly. He provided suggestion for best options to fix the issue for good.
Description of Work
Storage room rotted plywood repair or waterproof wall
Category
insulation, basement waterproofing
Hire Again?
Yes
Service Provider Response
Hi! Thank you for providing this feedback. We always love to hear from satisfied customers about their experience. - Tar Heel Basement SystemsJohn R.
09/21/2021
Great! All was well with our inspection. The person visiting was very thorough.
Description of Work
None It was just an inspection
Category
insulation, basement waterproofing, home warranty companies
Hire Again?
Yes
Service Provider Response
Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Tar Heel Basement SystemsWalter K.
09/21/2021
Called before, showed up on schedule, courteous and very professional, walked me through the process and explained the how's and why's. Refreshing and amazing how knowledgeable and professional the crew was.
Description of Work
N/A
Category
insulation, mudjacking
Hire Again?
Yes
Service Provider Response
Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - Tar Heel Basement SystemsDenise A.
09/21/2021
Went very well… timely appointment and thorough work along with photos supplied since we could not crawl under the basement to see. Very professional and friendly service.
Description of Work
N/A
Category
insulation, radon testing, water damage restoration, basement waterproofing
Cost
$600
Hire Again?
Yes
Service Provider Response
Hi! Thank you for providing this feedback. We always love to hear from satisfied customers about their experience. - Tar Heel Basement SystemsEric S.
09/21/2021
Cobles F.
09/21/2021
As always, Tar Heel Basement system was very professional and performed above my expectations.
Description of Work
N/A
Category
insulation
Hire Again?
Yes
Service Provider Response
Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Tar Heel Basement SystemsNeville C.
09/21/2021
Very well. Work was performed on time, courteously, and with expertise.
Description of Work
New dehumidifiers
Category
insulation, basement waterproofing
Cost
$3,800
Hire Again?
Yes
Service Provider Response
Hi! We are incredibly grateful that you took the time out of your day to leave us a 5-Star review. - Tar Heel Basement SystemsKevin H.
09/21/2021
they were on time and very professional. really loved their staff too. only thing is I wish they would have went over the mechanical part ie humidifier a little more. But they did a great job.
Description of Work
N/A
Category
insulation
Cost
$9,200
Hire Again?
Yes
Service Provider Response
Hello. Thank you for taking the time to share your experience with us. We appreciate your feedback. - Tar Heel Basement SystemsPamela B.
08/18/2021
They did a piece of my basement and they already make a mess. This guy is not responding to all my messages and calls. at first they went to fix but after that they didn't went again to fix everything. That's the reason why I needed to hire another company.
Description of Work
Basement Waterproofing
Category
basement waterproofing
Service Provider Response
Hello. We are sorry that you did not have a good experience with us. We tried to look up your information in our system but were unable to find your customer file. If you would like to provide details about your experience and contact information, please reach out to feedback@groundworks.co and we will immediately investigate any issues that occurred. - Tar Heel Basement SystemsHelen F.
06/08/2021
Crew was professional, knowledgeable and considerate. The job was difficult, but they worked extremely hard and still wore a smile.
Description of Work
water/moisture in basement
Category
insulation, basement waterproofing
Hire Again?
Yes
Service Provider Response
Hi, thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Tar Heel Basement SystemsJim G.
06/08/2021
Great! Work was done on time, professionally and as promised.
Description of Work
N/Basement waterproffing
Category
insulation, basement waterproofing
Hire Again?
Yes
Service Provider Response
Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Tar Heel Basement SystemsColeman N.
06/08/2021
Tar Heel was great! Professional and quick work at a reasonable price. Would definitely hire again in the future.
Description of Work
Basement Water Mitigation
Category
basement waterproofing
Cost
$8,000
Hire Again?
Yes
Service Provider Response
Wow! We're glad our team was able to show you a stellar experience and we appreciate you taking the time to share this review. We'll be sure to share with each team member! - Tar Heel Basement SystemsDurwood P.
06/08/2021
Excellent work and installation. In fact, my neighbor required the same service couple of weeks later. After seeing the results in my basement, he decided to use the services of Tar Heel Basement Systems. For Rea!!!
Description of Work
N/Abasement was wet. Sump pump was installed.
Category
basement waterproofing
Cost
$7,000
Hire Again?
Yes
Service Provider Response
Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - Tar Heel Basement SystemsMollie R.
06/08/2021
Everyone was friendly, professional, and took time to answer questions.
Description of Work
Crawl space encapsulation, double sump pump installation, dehumidifier installation, some repair work on beams under the house
Category
insulation, basement waterproofing, wells
Hire Again?
Yes
Service Provider Response
Hi! We appreciate you taking the time to share this review. We'll be sure to share with each team member! - Tar Heel Basement SystemsSeb B.
02/24/2021
high quality work, very professional, good value
Description of Work
Basement Waterproofing
Category
basement waterproofing
Hire Again?
Yes
Service Provider Response
Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Tar Heel Basement SystemsTerry M.
02/24/2021
Charlene M.
02/24/2021
Wonderful I have a dry basement. Great company, know what there doing , Great staff even office people very helpful.
Description of Work
Basement Waterproofing putting in sump pumps, wrapped brick walls.
Category
insulation, basement waterproofing
Hire Again?
Yes
Service Provider Response
Hello! Thank you for taking time to submit a review about your experience with our company. We appreciate your thoughtful, detailed account of how we were able to deliver great results. We take tremendous care to provide the highest level of service possible during every project—and it’s awesome to be recognized for our efforts. - Tar Heel Basement SystemsArt W.
02/24/2021
Very well. Work was well done. Men were professional and efficient.
Description of Work
Foundation repair
Category
insulation, foundation repair
Cost
$8,000
Hire Again?
Yes
Service Provider Response
Hi! Thank you for trusting us to provide your home with a solution to keep your home safe! We appreciate your feedback on how we were able to deliver great results. We take tremendous care during every project. - Tar Heel Basement SystemsOther Information
Services Offered
Services Not Offered
Plumbing
Licensing
Licensed
- Trade License Number
- 79336
- Trade License Locale
- NC
- Trade License Authority
- North Carolina: General Contractors
- Trade License Expiration
- 12/31/2023
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
We are actively performing full services. We are taking additional precautions to protect our customers.
Foundation, Waterproofing, Basement and Crawlspace Repair
Health & Safety Measures
We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.