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AMI INC.

Founded 2012 • With Angi since September 2016

My name is Mike and I am the owner of AMI, Inc., heating and cooling company. AMI is a licensed HVAC contractor by the North Carolina Heating, Plumbing and Fire Sprinkler Board. We service all makes and models. We are a Trane dealer and can offer the best prices with the Trane brand. We also offer other name brands at discounted prices. We provide our customers with 24/7 emergency services, preventative maintenance agreements, free estimates for new units. Every new installation comes with a load calculation which ensures accurate size of unit that will meet heating/cooling demand of your residence. Our technicians are NATE certified. We are a small company so our prices do not include a lot of overhead. We are also listed on Angie's list with a Grade A rating. We are fully insured and our service vehicles are wrapped and lettered to identify who we are. When calling AMI for service, homeowners can be assured that they will get a large company professional experience with the benefits of a small company pricing and customer service.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensed
Trade License Number
33255
Trade License Authority
North Carolina State Board of Heating, Plumbing, Fire Sprinkler
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.4

(9) Verified Reviews

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Showing 1-9 of 9 reviews
Scott E.
1.0
02/15/2021
AMI was assigned to me through 2-10 Home Warranty on January 6th, 2021 and came to my home on January 8th. The technician said a simple part needed to be installed. I spoke with a 2-10 representative dedicated to cases escalated to the CEO's office on February 1st. The representative stated they were very surprised AMI did not go out and purchase the part that needed to be installed. He said it is readily available without even needing to order the part. He seemed to be very disappointed in AMI. The part didn't work and now here I am 40 days later with the same issue.
Description of Work
The company attempted to fix an HVAC that is not producing heat through the heat pump. The system must run in emergency mode utilizing gas to produce heat.
Category
heating & air conditioning/hvac
jack M.
5.0
11/06/2017
superb without a hitch
Description of Work
a/c and heating
Category
heating & air conditioning/hvac
Brandy M.
2.0
10/18/2017
When they first installed the system, their technician defected a part and we were out of AC for 2 days on our 2nd floor before the part came in. Once they got a bank check, they never brought our contract, which we were told it would be emailed to us and then told it would be physically dropped off to us. On our first cold night of the season, our BRAND NEW $17,000 system doesn’t have any heat on the second floor and our gas heat was kicking in on our first floor. After being told that it would be the next day before they could look at it, we figured it that our heat pump on both units was NOT kicking on at all. We also NEVER got a contract for our system and was told that the one who did the paperwork NO LONGER worked there and now our contract may have to be re-written. We could have gone with someone who had rave reviews and $7,000 cheaper but at the time, they impressed us until they actually did the work.
Description of Work
We needed a whole HVAC system put in our 1928 home. We were supposed to get a dual heating (central heat with natural gas as a back up for super cold temps) on the first floor and central heat on the top floor. Both with central AC.
Category
heating & air conditioning/hvac
Stephanie B.
5.0
06/16/2017
The service was excellent. Mike was professional and punctual, and he took the time to answer all our questions about the preventative maintenance plan. He gave us a detailed overview of the inspection points and maintenance to be performed. He checked and serviced both units in a timely manner for a fair price. We also received honest feedback about what future work was worth considering and what could wait; there were no pushy salesman antics. We would absolutely recommend AMI and will use them for future work.
Description of Work
I was interested in signing up for a preventative maintenance plan for our home's air conditioning system.
Category
heating & air conditioning/hvac
Megan N.
5.0
05/17/2017
Amazing and timely service!!!! They were helpful went over all repairs and prices.
Description of Work
Repair of air conditioner
Category
heating & air conditioning/hvac
James R.
5.0
03/13/2017
I contacted three other businesses and got estimates for the services I needed. I received a call immediately after I went online requesting assistance. The appointment was scheduled and the service technician came out and gave me a quote. On 3/13/17 they came out and replaced my system and showed me how to operate the system.
Description of Work
I had my entire Heating / AC unit replaced. My A / C unit was approximately 15 years old and begin to act up last summer.
Category
heating & air conditioning/hvac
Paul R.
5.0
02/25/2017
Professional from the start. Darrell showed up to my residence while I was at work and started working on the outside portion of the installation. By the time I arrived around 1030 am, he was done, waiting on me to get inside. The outside portion of the installation was superb. I was impressed with all the additional work that was performed. Darrell organized all the wiring that attached from the A/C system outside and ran them through a PVC pipe in the crawl space and cemented the gaps.. The inside system was ripped out and a new one was put in. A new drain was installed along with insulation. My home was built in the early 90s, and contractors at the time used apollo hydro heat units which parts are hard to come by. Mike and Darrell both worked with me on the price. I feel the price was fair and the quality of work i received was excellent. I had numerous questions and they were all answered. Mike showed me how to read the labels on the outside and inside unit. Darrell hooked me up with a maintenance plan that i was happy with. He even said that he would schedule the service. The carrier system that was installed was within my budget and was done quickly (the whole process probably took about 10 days, from the time i called to the two times they came out to inspect the old unit and make recommendations for a new one). Other companies quoted me 7500-9500 for unit replacement. I paid 5400. I feel like I got the best deal. Also, other companies only wanted to sell me their most expensive, highest SEER, top line models, and didn't give me other options that fit my budget. I NEVER write reviews, but, i feel like these two gentlemen deserve some credit. I hope to have AMI as my A/C service provider for years to come.
Description of Work
A/C installation.
Category
heating & air conditioning/hvac
Linda S.
5.0
11/03/2016
It went great!! Darrell was very professional on every thing and took time to educate me on what was going . Then I met Mike on the day of installation he also very professional they did a great job and I've recommended both my neighbors to AMI.
Description of Work
My heat did not work when i turned it on , Darrell from AMI heating and cooling, came out found my heat exchanger was rusted though. My system was 24 years old Darrell said it would be best to replace the whole system than repair it, I did not have the money at the time he got me financed at 0% and had my system installed next day Darrell and mike did a awesome job!
Category
heating & air conditioning/hvac
Amy S.
5.0
10/27/2016
Excellent, the installation team was extremely thorough and professional. Even followed up a couple of days later to ensure that we were satisfied with the work done.
Description of Work
Ducting replacement, HVAC Maintenance and unit properly installed.
Category
heating & air conditioning/hvac
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Phone

Address

279 Steve Rdg

Willow Springs, NC 27592

Map showing AMI INC.View larger map

Service Categories

Heating and Air Conditioning

Other Information

Services offered

Heating & A/C

Payment options

Visa
Financing
Check

FAQ

AMI INC. is currently rated 4.4 overall out of 5.

AMI INC. is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

AMI INC. accepts the following forms of payment: Visa, Financing, Check

Yes, AMI INC. offers free project estimates.

No, AMI INC. does not offer eco-friendly accreditations.

Yes, AMI INC. offers a 10% senior discount.

Yes, AMI INC. offers emergency services.

Yes, AMI INC. offers warranties.

AMI INC. offers the following services: Heating & A/C

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