I contacted this provider almost 2 months ago to replace some posts in an existing fence. After a few days someone came out to give me an estimate. After several calls I did receive the estimate by email that appeared reasonable and consistent with what I was looking for. It was all down hill from there. I had a series of emails where they said they would do the work and then never showed up. It dragged on for weeks with no call backs and no shows. Finally after almost 2 months I got a call from a man that said he was the installer and would be out the next day first thing. Next day he shows up around 11:30 and pulls into the driveway looks at the fence and then backs out and drives away without letting us know what was going on. They now won't return any phone calls or emails. I can only assume the installer looked at the work and decided he did not want to do it for the price quoted and went on to another job. I wasted 2 months waiting for them to do the work which they walked away from. Most unprofessional provider I have ever encountered. Don't believe anything they tell you. It looks like they may have now have been removed from Angies list. They obviously have some serious problems.
Description of Work: Provided an estimate and agreement to do fence repair work on an exciting split rail fence. After committing to do the work they abandoned the job.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
MATTHEW C.
10/2014
1.0
fencing
 + -1 more
N/A
Description of Work: Called 828-452-1584 and left a VM for Kelly Coe on 10/15/2014. Never received a call back. It never ceases to amaze me that business do not call people back.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from A Top Dog Fence Co
For some reason we did not recieve that message that you left. I would be happy to assist you with an estimate appointment if it is still needed. Im sorry that you were not answered properly, I look forward speaking with you. Kelly Coe/ A Top Dog Fence Company 828-452-1584
David B.
10/2014
5.0
fencing
 + -1 more
Amy who deals with the customer service end of things was extremely professional, responsive and expedited the job so that it was complete before our renters moved in. Even with an enormous amount of rain, the guys still got the job done on time. Brandon Who met me at the house prior to the job was courteous And professional. He ended up doing a fantastic job on the fence. Even though it was a small job, they both made me feel like it was a priority and important.
Description of Work: They installed a 50 ft section of picket fencing to finish the enclosure of the backyard to a rental property we recently bought.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$650
Marjorie N.
08/2014
5.0
fencing
 + -1 more
unknown
Description of Work: Did a great job on our picket fence enclosing our back yard. Built entire 4 foot picket fence on site - not pre-fab. Built 4' and 5' gates. Was on time, courteous and knowledgeable. Would recommend and use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Leslie I.
07/2014
5.0
fencing
 + -1 more
unknown
Description of Work: just did some chain link repair, but very efficient, professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Natalie B.
06/2014
5.0
fencing
 + -1 more
Although it was a little difficult to finalize a date, I really appreciated how quickly they were able to get to my fence compared to other companies I spoke to. Father, brother, and son worked very efficiently and with clear expertise to get the job done. No complaints at all.
Description of Work: They installed a fence in my backyard, custom-making a gate that I gave them a picture of.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Mark T.
05/2014
5.0
fencing
 + -1 more
The guys were great. They really know what they are doing and built a fence that is good looking, strong in every way and will last longer than I will. I'm very pleased with them and would recommend them highly.
Description of Work: Put in a fenced area for our dogs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Charles E.
03/2014
5.0
fencing
 + -1 more
"Tiny" made an on-site visit for an estimate, which was competitive. They told me when they would be there, showed up at exactly that time, and did the complete job in one afternoon. They fenced the property line exactly per plan.
Description of Work: Fenced in the property
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Lory Ann R.
08/2013
5.0
fencing
 + -1 more
The fencing turned out to be just great! The custom made gates are beautiful and open to fit anything we need to get in. The team showed up on time and stayed until the job was complete. They were very responsive and when we had a problem with one of the gate latches they repaired it ASAP. They did great work and take pride in what they do!!
Description of Work: We needed to enclose part of our yard for our dogs, but have it fit in with the exterior and landscaping. The guys did an awesome job it was all custom made with locust wood and stainless wire.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$825
JoAnn M.
06/2013
5.0
fencing
 + -1 more
Perfect. We designed the matching gate together and the result was attractive.
Description of Work: Built a safe area for my dog from split rail locust.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$775
allison H.
04/2013
5.0
fencing
 + -1 more
they came on thursday morning and by noon 3 hours had over half the fence in place. these guys worked non stop till 7 pm that day clearing the land for the fence line setting posts and installing fence. the next day, thet brought in a tractor bush hog and cleared the fenced yard area of over an acre plus finshing the fence job. I saved all metal material for them including the old fencing, on saturday they came to finish weedeating the fenced in yard and stack the logs they had cut and general cleaning of the finished fenced in yard, they had pulled all the old fencing posts and pulled 500ft of old fencing, took all of it plus the metal materials I had saved for them. My yard was a useable yard after these guys were done. It had been an overgrown mess before and my dogs only had about 300 sq ft of useable yard to run in. after they were done, the entire yard, which is approx 1 acre, was useable for man or beast. It was amazing. I had quotes from other fence companies but none of those included removal of the old fence or clearing the line and these quotes were twice as much and were not going to be done within two months of the date I needed it to be done in. the yard cleaning was not part of the estimated project and they took all the waste with them for free!!! I love these guys for helping me make my new home better. the fence has been installed for over 7 months now and i have had no problems with this fence. I recommend these guys to anyone who wants a fence. THEY ARE GOOD GUYS AND A GREAT FENCE COMPANY!!
Description of Work: 300 ft approx- 5 ft chain link, 8 terminal posts, one gate with latch, ( done with no extra charge---- clearing of line and bush hog contained yard including tree branches and scrub brush)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Computer Repair
FAQ
A Top Dog Fence Co is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
A Top Dog Fence Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A Top Dog Fence Co does not offer free project estimates.
No, A Top Dog Fence Co does not offer eco-friendly accreditations.
No, A Top Dog Fence Co does not offer a senior discount.
No, A Top Dog Fence Co does not offer emergency services.
No, A Top Dog Fence Co does not offer warranties.
A Top Dog Fence Co offers the following services: Chain link fences, custom hand-cut locust, privacy fencing, split rail fencing, post & rail fencing