CAR AUDIO & SECURITY

Auto Radio Service, Auto Accessories, Auto Alarms,

About us

In business since February 1999. 3 employees. We accept cash, Visa, Mastercard, Amex, Discover.

Business highlights

26 years of trusted experience

Services we offer

CAR AUDIO SYSTEMS, CUSTOM INSTALLATIONS, MOBILE VIDEO, ALARMS, REMOTE STARTS, WINDOW TINTING, NAVIGATION, GPS, MARINE AUDIO.

Services we don't offer

SUNROOF INSTALLATION, BODY WORK.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.48 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
13%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
4.4
responsiveness
4.4
punctuality
4.3
Showing 1-8 of 8 reviews

Robert L.
05/2016
5.0
car stereo installation, car accessories
  + 0 more
Entire procedure went well, including phone discussion as to cost and scheduling and installation of the system at the scheduled time. The installation was completed on time and they spent 30 min going over the system and demonstrating its use.
Description of Work: Provider installed a Pioneer Multimedia Navigation Receiver (AVIC-8100NEX purchased elsewhere) into a 2007 Toyota Tundra, including connection to existing steering wheel controls and rear camera, as well as installing a new front camera.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from CAR AUDIO & SECURITY
[Member Name Removed] I decided to do a look through of our page and saw this review and I apologize first for not realizing you had reviewed us. We greatly appreciate the time you took to do so and hope we can once again earn your business. Please let us know if we can help with anything else. Thank you, Chris

Alice C.
10/2014
5.0
car accessories
  + -1 more
.
Description of Work: We had them install a rear-view camera in our car. They did the work right on the spot. It took only 20 minutes. We paid full price, but the work was done professionally and there were no problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from CAR AUDIO & SECURITY
I decided to do a look through of our page and saw this review and I apologize first for not realizing you had reviewed us. We greatly appreciate the time you took to do so and hope we can once again earn your business. Please let us know if we can help with anything else. Thank you, Chris

Roger M.
08/2014
5.0
car stereo installation
  + -1 more
unknown
Description of Work: Installed remote start. Works great - quick service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

David A.
05/2013
5.0
car stereo installation
  + -1 more
Was on the hunt to upgrade the audio system in my new Honda Accord. Visited total of 3 local auto audio shops and ended up going w/Chris at C.A.R. Audio and Security. He was very good in helping me make my upgrade decisions, educating me on different options and their proc/cons. The shop is neat and organized, they were professional, came in at the price they quoted and went the extra mile on giving me some leeway in trying out a few different sub options. The install was very professional, pricing was reasonable and they completed the job in the time they said they would. I'm very pleased w/the help and the work they did. Will definitely be going back for later phases of my upgrade project.
Description of Work: Purchased and had installed in new 2013 Honda Accord EX-L Sedan new 5-channel amp and 12" ported subwoofer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,025

Response from CAR AUDIO & SECURITY
[member name removed] was a lot of fun. He wanted to upgrade his factory system and he was gracious enough to listen to our suggestions that would save him money down the road. He's our favorite kind of customer; he liked it so much he wants more. What's even better, even his brother is a customer and we didn't realize it until they came in together. That in itself is worth a lot of smiles.

Charlynn W.
03/2010
3.0
car stereo installation
  + -1 more
I spoke with someone who used this business before and ask if they would use this business again and they said no. I wanted to give the business the benefit of the doubt so I checked them out for myself. I asked about a Angie's List discount and was told they don't do that. I did'nt like the energy in the store and was not comfortable that I would get the service I was expecting. For me personal, if I don't get good vibes from the people I'm would be dealing with, I move on.
Description of Work: I wanted a estimate on buying and installing a GPS Navigation system. The different systems were explained to me including prices. The person I dealt with was polite and knowledable about the products and I know the prices were in line because I checked other companies and online prices before I visted the store. I had already purchased a GPS system but I did'nt tell them at that time because I was more interested in the the service and the feel of the business.

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
4.0


Response from CAR AUDIO & SECURITY
I find it incredibly unfair that we are given a C when we did no work. She admits to us being polite, knowledgeable and fairly priced and we still received a C. It's hard to reply to someone not comfortable with our "energy" if she states we were polite. Not sure what that means but I'm glad she found us nice and knowledgeable and fairly priced. It's unfortunate we are graded when not even able to prove ourselves and our abilities. We were graded basically on a conversation. Any number of things could have accounted for her interpretation of our "energy". We did prove to her the job could be done and how it would be done. Not sure what else she would have been looking for to justify a grade. And as far as not giving Angie's List discounts...she is the first person to ever ask that...which is why I know who this is and, I had already discounted the job $200. I wish her luck in getting her unit installed.

Jesse S.
09/2008
5.0
car stereo installation
  + -1 more
Had a very good experience, took slightly longer than expected, but they told me ahead of time that it would take a while due to customization. Was able to schedule appointment within a few days. Dropped off vehicle and returned later in the day. Nice showroom, a bit small though. Not the most comfortable waiting room chairs, but a lot to do in the area, next to Wal-mart. Very professional. When completed, everything looked great and worked as expected.
Description of Work: Installed an in-dash DVD Navigation system (which I provided) as well as a Viper Security system (which they provided). Had some custom work done with both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

JOYCE K.
05/2007
5.0
car stereo installation
  + -1 more
They troubleshooted the stereo, and discovered that there was a relay that hooked up to the speaker amps. They connected the stereo to the relay, and low and behold, we now have music in our car again! It took about 2 1/2 hours from start to finish, but they did an excellent job on the installation. I would HIGHLY recommend this company!
Description of Work: After my original car stereo died, my husband attempted to install an after market stereo. He managed to hook everything up correctly, but we had no sound coming out from the speakers. I took it to Best Buy, and they said the problem was with our car's fuse box. So I took it to the dealer, and they said the fuses were fine, but they did not know what the problem was, and would not work on an after market stereo. So after 5 frustrating days, I took the car to CAR Audio & Security.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Response from CAR AUDIO & SECURITY
THANK YOU FOR THE KIND WORDS. WE APPRECIATE YOUR BUSINESS.

Faithe H.
02/2007
1.0
car stereo installation
  + -1 more
For $155, all they did was mount the receiver and hide the wires; it took two hours to do this and didn't even provide FM modulator. The worst part was they installed my manual shifter backwards on my Mustang, which caused the car to stall out since it wouldn't go into gear. I had to take it to the Ford dealership to fix PLUS they had unplugged my Heat/AC fan so it wasn't working either. These are amateurs who should be avoided.
Description of Work: Installed a Sirius receiver in my car.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$155

Response from CAR AUDIO & SECURITY
IN RESPONSE TO THE MEMBER WITH THE MUSTANG. WE INSTALLED HER SATELLITE RADIO JUST AS ASKED. WE PULLED CAR AROUND JUST FINE. WHEN SHE GOT IN HER CAR TO PULL AWAY SHE HAD APPARENTLY KICKED THE FLOORMAT UNDER THE CLUTCH AND COULDN'T USE IT CORRECTLY BUT STILL DECIDED TO DRIVE OFF WITH IT LURCHING FOR ABOUT 5 MINUTES. SHE CAME BACK AND WE AGREED TO LOOK AT IT AND THAT IS WHEN WE DISCOVERED SHE HAD MOVED THE FLOOR MAT UNDER THE CLUTCH. WE PUT IT BACK AND SHE APOLOGIZED FOR HER MISTAKE. SHE'S NEVER BEEN BACK SINCE NOR CALLED. THIS WAS AN INNAPPROPRIATE REVIEW. IF SHE STILL HAS A COMPLAINT WE WOULD LOVE AND WELCOME THE OPPORTUNITY TO REVIEW THE SITUATION OURSELVES AND TO CORRECT IT. HOWEVER, HOW EXACTLY DOES A SATELLITE RADIO INSTALL NEARLY RUIN A TRANSMISSION? SOME PEOPLE SHOULD NOT BE ALLOWED ON THE ROADS.

    Contact information

    11216 CAPITAL BLVD 103, Wake Forest, NC 27587

    www.teamcaraudio.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Radio Service,
    Auto Accessories,
    Auto Alarms,
    Window Tinting,
    Boats,
    Stereo and Home Theater Systems

    FAQ

    CAR AUDIO & SECURITY is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 7:00 PM

    Saturday: Closed

    CAR AUDIO & SECURITY accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, CAR AUDIO & SECURITY offers free project estimates.
    No, CAR AUDIO & SECURITY does not offer eco-friendly accreditations.
    No, CAR AUDIO & SECURITY does not offer a senior discount.
    No, CAR AUDIO & SECURITY does not offer emergency services.
    Yes, CAR AUDIO & SECURITY offers warranties.
    CAR AUDIO & SECURITY offers the following services: CAR AUDIO SYSTEMS, CUSTOM INSTALLATIONS, MOBILE VIDEO, ALARMS, REMOTE STARTS, WINDOW TINTING, NAVIGATION, GPS, MARINE AUDIO.
    SUNROOF INSTALLATION, BODY WORK.

    Contact information

    11216 CAPITAL BLVD 103, Wake Forest, NC 27587

    www.teamcaraudio.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    Closed