About us
Business highlights
9 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
4.6572 Reviews
Filter reviews by category
Showing 526-550 of 572 reviewsMargaret S.
09/2020
appliance repair
 + -1 moreHe talked me thru it
Description of Work: Refrigerator quit cooling
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
Gillian C.
08/2020
appliance repair
 + -1 moreNeed to buy a replacement part
Description of Work: No water after filter change on a fridge
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$30
Angie D.
08/2020
appliance repair
 + -1 moreGreat. Mike was very helpful
Description of Work: Diagnostic
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Sherriff J.
08/2020
appliance repair
 + -1 moreFantastic!
Description of Work: Diagnose oven
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Jason L.
08/2020
appliance repair
 + -1 moreGreat.........
Description of Work: Do diagnostic on dryer
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Vijay D.
08/2020
appliance repair
 + -1 moreGood. He was helpful
Description of Work: Diagnosis of the fridge
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
David B.
08/2020
appliance repair
 + -1 moreGreat!!!!!
Description of Work: Range oven fan issue
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
Jeri F.
07/2020
appliance repair
 + -1 moreI didn’t want a virtual repair.
Description of Work: Dishwasher repair
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
Arthur H.
07/2020
appliance repair, small appliance repair
 + 0 moreI had someone else do the work.
Description of Work: Repair of refrigerator
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Amanda W.
07/2020
appliance repair
 + -1 moreHelped me fix a clogged drain plug
Description of Work: Leaking fridge
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
richard C.
07/2020
appliance repair
 + -1 morefine too expensive
Description of Work: dishwasher install
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$370
Response from Neli Virtual Appliance Repair
Bob K.
07/2020
appliance repair
 + -1 moreWaiting parts
Description of Work: Replace compressor started relay and capacitor
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$60
Jamie Z.
06/2020
appliance repair
 + -1 morePerfect! Thanks again!!
Description of Work: Dryer fixed
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
Bridget M.
06/2020
appliance repair
 + -1 moreDid not use this company
Description of Work: Dishwasher control panel cover replaced
| Rating Category | Rating out of 5 |
|---|
Response from Neli Virtual Appliance Repair
Jason H.
06/2020
appliance repair
 + -1 moreFast, accurate and helpful
Description of Work: Diagnose LG refigerator
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Richard M.
05/2020
appliance repair
 + -1 moreNothing was done; lousy
Description of Work: Nothing what is this all about?
| Rating Category | Rating out of 5 |
|---|
Response from Neli Virtual Appliance Repair
Michael D.
05/2020
appliance repair
 + -1 moreProblem was diagnosed accurately.
Description of Work: Diagnosis for Fridge
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Scott T.
05/2020
computer training
 + -1 moreMary was awesome instructor.
Description of Work: Instruction
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Faye L.
04/2020
appliance repair
 + -1 moreFine very nice to deal with
Description of Work: Fridge door replaced
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Meg L.
04/2020
appliance repair
 + -1 moreGreat job. Very reliable
Description of Work: Dryer repair
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$235
Ted C.
04/2020
small appliance repair
 + -1 moreDavid wasn’t able to help.
Description of Work: Dishwasher repair
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$35
Response from Neli Virtual Appliance Repair
danyell W.
04/2020
appliance repair
 + -1 moreGreat, the tech was really helpful
Description of Work: leaking washer
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
James C.
04/2020
appliance repair
 + -1 moreI think we solved the problem.
Description of Work: Dryer repair diagnostic
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
Neakale M.
04/2020
appliance repair
 + -1 moreSo far so good
Description of Work: Refrigerator repair
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
Joanne N.
03/2020
appliance repair
 + -1 moreVery well.
Description of Work: Fix my dishwasher
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
Response from Neli Virtual Appliance Repair
Contact information
143 Charlotte Ave, Sanford, NC 27330
http://www.nelihome.comService hours
Sunday:
8:00 AM - 3:00 PMMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:00 AM - 6:00 PMLicensing
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning,
Plumbing
FAQ
Neli Virtual Appliance Repair is currently rated 4.7 overall out of 5.
Sunday: 8:00 AM - 3:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Neli Virtual Appliance Repair accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Neli Virtual Appliance Repair offers free project estimates.
No, Neli Virtual Appliance Repair does not offer eco-friendly accreditations.
No, Neli Virtual Appliance Repair does not offer a senior discount.
No, Neli Virtual Appliance Repair does not offer emergency services.
Yes, Neli Virtual Appliance Repair offers warranties.
Neli Virtual Appliance Repair offers the following services: Virtual, remote diagnosis and repair of all large home appliances. We guarantee to diagnose the problem, give you the OEM part number for your appliance, and help you install the new part.
Connecting gas lines, replacing compressors, appliance installations (May be offered on a case-by-case basis).
Contact information
143 Charlotte Ave, Sanford, NC 27330
http://www.nelihome.comService hours
Sunday:
8:00 AM - 3:00 PMMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:00 AM - 6:00 PM