Serpaco Painting

Description of Work: I used Serpaco Painting Inc. a week ago and they painted the interiors of my house.

Description of Work: We had water damage from a leaky water heater. The drywall became warped in places in our bedroom and foyer.

Description of Work: Painted the entire exterior of the house. Refinished front door & painted wrought iron railing in both the front & rear of the house.

Description of Work: Painted two interior rooms

Description of Work: Painted exterior of home.

Description of Work: Interior and exterior painting: Interior - 6 rooms, 2 stairwells, foyer, hallway, including doors and trim; ceilings of all rooms; caulked/repaired where needed; moved and covered all heavy furniture (we removed pictures, etc. from walls); replaced furniture when job was finished. Exterior: painted trim only; power washed prior to painting; replaced/painted damaged soffit.

Description of Work: The team of four first scraped loose paint from the trim wherever necessary, then they calked every nook and crany. They then applied two coats pf Sherwin Williams Premium paint, by brush, to all the siding (color change from tan to medium grey). Finally, all the trim was painted white, most of it with two coats. Included in the price was replacement of damaged trim in several places, and replacement of some damaged siding on one side of the house. Finally, they found a large area around the LR window that was wet and mildewed. They pulled the window out, replaced all the wood, and replaced the siding. All the gutters were painted, as was the front door and shutters. I was very pleased with the high quality of the work and the professionalism of the painters and carpenters.

Description of Work: They did interior painting.

Description of Work: Provided in home free estimate for painting interior vaulted rooms in our home including living room, hallway, master bedroom and master bedroom closet.

Description of Work: Painted lower interior and upstairs hallway of a newly purchased older home. Interior has a two story open foyer so had to use scaffolding. Did walls and trim including doors.

Description of Work: Replace some siding and window sills. Paint repaired items.

Description of Work: Serpaco (of Durham) painted the outside of my house in its entirety, including doors, shutters, etc. It's a fairly large house, two stories in the back, one in the front. We were entirely changing colors so everything required two coats.

Description of Work: Serpaco stained the four double and triple dormers, our oversized deck, repaired some sheetrock settling, and repainted to match the existing paint.

Description of Work: 2 -story home, 2000 sq ft., built in 1997, textured Masonite siding, trim and rails on front porch and steps, white garage door. painted a slightly different color with 1 coat of SW's Duration paint (included in price) changed color of door and shutters, repainted all trim and mailbox post, replaced some wood as needed, painted garage door

Description of Work: They replaced the hand rails on my deck, power washed it and stained it.

Description of Work: They came on time - caulked and prep all the walls in foyer and hall, painted two coats on walls.

Description of Work: We were first contacted back in October 2009 by Serpaco. They wanted to schedule a time with us for them to come out and give us an estimate on any exterior or interior painting work that we needed. Ironically, at that time, we were talking about getting a few estimates from paint companies, so this was perfect timing. Serpaco arranged for Pat (Patrick) to come out to our home and estimate the work to be done. Pat ran about 30 minutes late for the appointment, with no phone call. I walked him through the inside of the house to show him what we were considering having done, and also explained what we were considering having done outside. After he finished measuring and taking notes inside, he went outside to measure and document what needed to be done. Before leaving, he said he would email me with an estimate within the following day for the entire job. WE DID NOT HEAR BACK from Pat or Serpaco FOR A WEEK. At that time, Pat left a voice message explaining that he would like to discuss the estimate. We decided not to call back, because of the their lack of professionalism and responsiveness. It wasn't until recently (January, 2010) that we decided we are ready to have some painting and carpentry work completed inside and outside our home. I signed onto Angie's List to start making calls for estimates. I read the great reviews about Serpaco, so I called a few days ago to make an appointment for an estimate. Forgetting that I had this bad experience with Serpaco and Pat back in October, I was optimistic about Serpaco and what they say they offer. When making the appointment with Serpaco Tuesday night, I asked the following questions and got the answers (in brackets) from Serpaco: 1. How long will the estimate take (1 hour +/-) 2. Do you do carpentry work (yes, we hire subcontractors to complete carpentry work, and it will be part of the complete estimate) 3. When will we receive the complete estimate (either at the end of the estimate/appt. or within an hour after the estimate/appt., but if the carpentry work has to be estimated by the carpenter that part will be provided separate) 4. How will I receive the estimate (via email) 5. If we have any questions, how do we contact Pat (via cell phone - was provided Pat's cell number) 6. How responsive is Pat if we have to leave a voice message (he will call back within a few hours after we leave a message) 7. Does he also check email (yes, he will provide you with his email address before he leaves the estimate appt.). The appointment was scheduled for Wednesday at 10am. I called Serpaco on Wednesday at 8am to reschedule the appointment from 10am to later in the afternoon. They were happy to accommodate, and the new appointment was scheduled for that same day at 1pm. WELL, 1pm came and went. Pat never showed up. I called Pat's cell number at 1:30pm, and he explained that he has a newborn and had to take her to the doctor because she was sick. I understood, being a new mother myself. We agreed to reschedule the appointment for today, Saturday 1/23/2010 at 12pm. AT 12pm TODAY, I get a phone call from Pat explaining that he has a family emergency and has to go to the beach, but will be glad to have somebody else call me to reschedule the appointment. I said "NO THANK YOU." I am so disappointed! As a company, it is that companies job to be proactive, stand by their word, and most of all COMMUNICATE in a TIMELY MANNER.

Description of Work: Interior painting in townhome. The downstairs is an open area with kitchen dining room and living room including alot of architectural detail and an 2 story entry way. Also had a powder room, large upstairs loft and master suite painted.

Description of Work: My 18 year old house was in pretty bad shape (rotting woodwork, many sections of damaged siding, and 18-year-old paint. Serpaco repaired the trim where possible and replaced what was too damaged to repair. They also replaced over 30 sections of bad siding. They brushed painted everything, worked long hours, and left the yard clean when they finished.

Description of Work: We needed some drywall repair and replacing of popcorn near a skylight so we decided to have the interior repainted as well.

Description of Work: They painted the exterior of my house.

Description of Work: Serpa Co Painting Inc of Durham did the exterior painting for us.

Description of Work: Serpaco Painting gave us an estimate for exterior painting about 3 months ago.

Description of Work: Replacing rotten wood trim around a number of windows with molded plastic (non rotting) trim. Replaced a number of rotted cedar siding boards with Hardy Plank. Caulked and painted all work with top quality paint and caulk.

Description of Work: I am doing a total restoration of our bathroom and as a finishing touch I knew I had to have someone complete my renovations by painting the room.